Universiti Tunku Abdul Rahman

Manual Title : EMERGENCY RESPONSE & EVACUATION

Procedure Number : QP-DSS-001 Rev No: 0 Effective Date: 01/08/2008 Page No: 1 of 8

STANDARD OPERATING PROCEDURES

1.0 INTRODUCTION

The objective of this fire and evacuation procedure manual is to familiarize all members
of the Emergency Response & Evacuation Team (ERT) with the emergency procedures
in place to facilitate safe, orderly and timely evacuation when necessary.

Whilst fire is the principal reason for the implementation of an evacuation plan, other
instances such as gas leak, bomb scare etc, may well necessitate evacuation of the
premises.

It is of vital importance that all members of the ERT are familiar with the procedure. In
the event that any part of this procedure is unclear, please contact the ERT members.

2.0 FIRE DRILL AND EVACUATION TEAM / SET UP

The size and configuration of the premises, together with the type of occupancy, will
determine the interval between practice evacuations. The period between partial
evacuations can vary between quarterly and yearly. They should be conducted even if
they only involve the staff and ERT members.

2.1 Emergency Response Team members:

2.1.1 Emergency Commander (EMC)

2.1.2 Evacuation Controller (EC)
2.1.3 Fire Fighting Team / Student committee
2.1.4 Fire Floor Marshal (FFM)
2.1.5 Search and Rescue Team
2.1.6 Security Controller (SC)
2.1.7 First Aid Team
2.1.8 Observer, if any (Bomba)
 Universiti Tunku Abdul Rahman
Manual Title : EMERGENCY RESPONSE & EVACUATION
Procedure Number : QP-DSS-001 Rev No: 0 Effective Date: 01/08/2008 Page No: 2 of 8

Emergency Commander

Evacuation Controller

Fire Floor Marshal Fire Fighting Team

Search & Rescue Security

Team Controller First Aid Team

Figure 1: The Fire Drill Working Committee Team

2.2 Job responsibility of each of the respective committee members.

2.2.1 Emergency Commander (EMC)

Overall control of incident

Operates from Fire Control Room / Control Centre
Assisted by Evacuation / Incident Controller & Security Controller
Determine location of fire
Formulate control actions and advise
Mobilize Fire Fighting team
Co-ordinate with Fire Floor Marshal (FFM), EC, SC & Fire Fighting
Team
Informs / update management and corporate affairs of incident
Liaise with Fire and Police Department

2.2.2 Evacuation Controller (EC)

In-charge of evacuation
To be present at assembly area
Co-ordinate with SC
Roll Call & Verify missing persons
Co-ordinate with First Aid Team
Update occupants of incident
 Universiti Tunku Abdul Rahman
Manual Title : EMERGENCY RESPONSE & EVACUATION
Procedure Number : QP-DSS-001 Rev No: 0 Effective Date: 01/08/2008 Page No: 3 of 8

2.2.3 Fire Fighting Team / Student committee (FFT)

Assemble at the Fire Control Room

To lead the team to the floor
Fighting fire
Report status to Emergency Commander

2.2.4 Fire Floor Marshal (FFM)

Last person to leave the floor

To lead occupants to the corridor
Wait for the announcement / instruction
Lead the occupants through the staircase to the assembly area
Line them up for the roll call
Inform the EC of missing persons
Assist in re-entry process

2.2.5 Search and Rescue Team

To search and rescue occupants / victims

To lead occupants / victim to the assembly area
Report status to Emergency Commander

2.2.6 Security Controller (SC)

In-charge of Building Security

Control human movements
Operate from foyer (if any)
Ensure vehicle movement is stopped
Deploy security personnel to road junction
Ensure clear access for emergency services

2.2.7 First Aid Team

Keep team advised of any injury / serious injury or casualty

Assists in treatment of casualties and render first aid as required
Make arrangement for ambulance
Report status to Emergency Commander
 Universiti Tunku Abdul Rahman
Manual Title : EMERGENCY RESPONSE & EVACUATION
Procedure Number : QP-DSS-001 Rev No: 0 Effective Date: 01/08/2008 Page No: 4 of 8

2.3 All staff must be briefed by the ERT on the following:

2.3.1 The identity of the marshals;

2.3.2 Alarm system and the preferred method of reporting emergencies;
2.3.3 Actions they are to take in response to the alarm signals;
2.3.4 Assembly areas for their section;
2.3.5 What is required at the completion of the exercise.

This should not be a no-notice evacuation. Adequate warning should be given as

the first evacuation can be difficult enough without the added confusion brought
about by surprise.

2.4 Ensure the assembly areas are identified and to prepare evacuation routes
before the fire drill (see attachments).

2.5 To prepare Chronological Plan of fire drill & evacuation exercise

(Appendix A).

2.5 To prepare equipment(s) required for the fire drill & evacuation exercise.

2.6 To start fire drill & to prepare evacuation exercise report after the drill.

A debriefing meeting conducted by the Emergency Commander after each practice

evacuation is essential in order to identify any shortcomings in the organization or
procedures, and then to amend the building response and evacuation plans where
necessary.

3.0 PROCEDURES IN CASE OF FIRE

3.1 You discover a fire:

3.1.1 Help people in immediate danger

3.1.2 Warn others by shouting Fire, Fire, Fire, raise the alarm if
not yet already sounding and telephone 999.

3.1.3 Decide if you can put the fire out, if you are not sure, do not
attempt to.

3.1.4 Dont attempt to use a fire extinguisher if you have never been
instructed on how to use one.
 Universiti Tunku Abdul Rahman
Manual Title : EMERGENCY RESPONSE & EVACUATION
Procedure Number : QP-DSS-001 Rev No: 0 Effective Date: 01/08/2008 Page No: 5 of 8

3.1.5 If you can put out the fire then do so, if not proceed to evacuate the
building.

3.1.6 Inform the Security Department of the fire location and details

3.2 You hear the fire alarm ringing; you must prepare to evacuate the building:

3.2.1 Switch off all computers, printers and electrical appliances.

3.2.2 Close all windows and doors.

3.2.3 Gather your personal belongings in preparation to immediately

evacuate the building.

3.2.4 Organize/help other people in the room.

3.3 Evacuate the building and proceed to the assembly area:

3.3.1 Move at a quick walk, do not run

3.3.2 DO NOT PANIC

3.3.3 If you have to move through a closed door that you cannot see
through:

3.3.3.1 Feel the door to see if it is hot;

3.3.3.2 Look for smoke coming under the door;

3.3.3.3 Open the door slowly and look around it to see if there is a
fire behind it;

3.3.3.4 If there is no fire on the other side, proceed through and

close the door behind you;

3.3.4 DO NOT USE THE LIFTS.

3.3.5 Walk down the fire escape staircase to the ground floor.

3.3.6 If the smoke is too thick, get under the smoke by crawling. You
should be able to see where you are going
 Universiti Tunku Abdul Rahman
Manual Title : EMERGENCY RESPONSE & EVACUATION
Procedure Number : QP-DSS-001 Rev No: 0 Effective Date: 01/08/2008 Page No: 6 of 8

3.3.7 Move to the assembly areas quick as possible

3.3.8 Report to your marshal that you/your group is there and if you
know of anyone trapped in the building;

3.3.9 Remain in the assembly area until you are informed that you may
leave or move by either the marshal or a member of the ERT.

3.4 You notice someone on the verge of panic:

3.4.1 Give them a task or responsibility;

3.4.2 The person will still require constant monitoring;

3.4.3 Do not hit them;

3.4.4 Take hold of one of their hands and guide them out of the building
to the assembly area;

3.4.5 If they will not cooperate or start to grab hold of things. Leave
them where they are;

3.4.6 Evacuate yourself and inform your marshal, the Evacuation

Control, one of the security personnel, or the police or Fire and
Rescue Services immediately.

3.5 If you are trapped in a room:

3.5.1 Exit through a window if you are on the ground floor;

3.5.2 If you are not on the ground floor or cannot exit through a window:

3.5.2.1 Close the door;

3.5.2.2 Go to the window;

3.5.2.6 If there is smoke in the room open the window a little so

you can breathe fresh air. If not, do not open the window. This can
assist in the spread of fire into your area from lower floors;

3.5.2.7 Attract people's attention to your plight. This can be

achieved by writing on a paper and sticking it to the window or
 Universiti Tunku Abdul Rahman
Manual Title : EMERGENCY RESPONSE & EVACUATION
Procedure Number : QP-DSS-001 Rev No: 0 Effective Date: 01/08/2008 Page No: 7 of 8

calling out the window. If you open the window remember to close
it again as this can be an entry point for fire. Do not open the
window up fully;

3.5.2.8 If the room is filling with smoke, stay close to the ground.
The air is cooler and oxygen is more plentiful in this region;

3.5.2.9 Wait for the Fire and Rescue Service to rescue you.

3.6 Do not procrastinate: REMEMBER

3.6.1 Fires spread rapidly;

3.6.2 Fires produce thick black smoke that is difficult to see through and
causes suffocation;

3.6.3 The freshest air will always be near the floor;

3.6.4 Move quickly. Do not run;

3.6.5 Be decisive;

3.6.6 Think for 10 to 30 seconds;

3.6.7 Make a decision and follow that decision.

3.7 Mobility impaired people

If you encounter a person with some form of physical disability that restricts their
mobility, you may be required to assist them from the building. If you are unable to
remove them from the building many stairwells have respite areas for mobility impaired
persons. They can be left here, where they are shielded from the fire, and retrieved by
emergency personnel on arrival. It is important to inform the emergency personnel or
Building Warden of their location so that they can be retrieved as soon as possible. Leave
the person's mobility aids behind; they can always be claimed on insurance.
 Universiti Tunku Abdul Rahman
Manual Title : EMERGENCY RESPONSE & EVACUATION
Procedure Number : QP-DSS-001 Rev No: 0 Effective Date: 01/08/2008 Page No: 8 of 8

4.0 HANDLING THE NEWS MEDIA

Staff members should not discuss emergency situations with the news media. All
enquires should be forwarded to the Chairman of OSH. This is to ensure that the media
is furnished with accurate information and additional copycat incidents or crank calls are
not precipitated by irresponsible statements from uniformed sources.