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ALOTA, NIA MAE P.

(Staff) BM 217A, BLK 1 7:30AM -


12:00PM
SERINO, JANN RAFAEL F. (Brother of a student)
USING THE TELEPHONE
(Role Play)

Basic Education Registrar staff received a call from a brother of a Grade 10


student, asking for the requirements and offerings offered by the University of
Cebu to incoming Senior High School students.

Nia: Good morning! This is from Basic Education Registrar. How may I
help you?
Raf: Good morning maam. I would like to ask if this is the right office to call
regarding enrolment in the Senior High School.
Nia: Yes sir, may I know whos on the line?
Raf: Ok maam. I am Raf Serino. Im a brother of a Grade 10 student who
wants to enroll in your school. Do you offer ABM strand maam?
Nia: Yes sir. Is the student come from a public or a private school?
Raf: He is from a public school maam. Is there any discount for public
school maam?
Nia: Actually sir theres none, but theres a subsidy given by the
government. Each student came from a public school received Twenty
Thousand Pesos ( 20,000.00) for the whole year. It will be deducted
directly to the students tuition fees which they will receive by semester.
Raf: Really maam? Its nice. At least they have a chance to enroll in a
private school for they will only pay less. Do you start already your
enrolment maam?
Nia: Yes sir. It is called pre-enrolment as of this moment for them to
register early. Requirements such as students original final report card
and other documents are to be follow.
Raf: Ok maam. What will the student bring for pre-enrolment?
Nia: Just let the student bring a certified true copy of his or her third
grading report card, 2- photocopies of NSO if available, five hundred pesos
( 500.00) for enrolment fee, and thirty-five pesos ( 35.00) for insurance.
That would be all sir.
Raf: Ok maam, I think you already answer all my questions. Thank you very
much for your time. May I ask for your name maam so that I can look for
you if ever I have other questions?
Nia: Youre welcome sir. This is Nia Alota sir speaking. Have a nice day.

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