Hassaan Khan Address

House: # 2216/B-3rd Street#4Mohallah Mubarakpura

Bahawalpur Pakistan

Contact
03459278788
03008688788
Hassaan.khan@telenor.com.pk
Skype id : hassaankhanbaluch

Objective To pursue my excellence career with hard work, dedication and self-
determination to interact with the best of my professional approach towards my
career path and job assignment.
Father's Name: Amir Usman
Personal Details CNIC NO: 31202-6678073-5
Date of birth: 12-02-1980
Marital Status: Married.

CORPORATE ACCOUNT OFFICER SEP-2015 TILL TO DATE

Responsible for:
- Achieve assigned revenue targets (GSM, Devices, Solutions & FS)
- Ensure execution of sales pipeline as per described process
- Manage customer portfolio to increase the penetration within the existing
customer accounts (up selling)
- Efficient use of Telenors' USPs as per the customer's requirements
- Ensure correct customer information data for all customers on the portfolio
Work experience - Carry out daily/weekly visits to new and existing customers
- Prepare the requisite reports such as daily visit report, weekly visit plan, weekly
sales forecast, incremental revenue
- Ensure increase in penetration of value added products/Enterprise Solutions for
business customers.
- Ensure contract signing of business customers.
- Achieve collection (%) for the assigned customers per month
- To act as first point of service contact for assigned customer and coordinate
with relevant departments for service follow up and issue resolution for the
stipulated period
- Minimize / prevent churn within

"TEAM LEAD File Processing Unit April 2014 To September

2015
Customer Relationship Management
Mobilink Regional Office
Multan
Responsible for:
Accountable for the entire credit issuing process, including the consistent
connection request as per credit policy, periodic credit reviews of existing
customers, and the assessment of the credit worthiness of potential customers,
with the goal of optimizing the mix of company sales and generated revenue as
well
 Job Responsibilities:
Managing Evaluation & Authentication of Corporate & individual customers
Requests.
Ensuring that corporate receivable are with in limit while processing new sales.
Implementing/Compliance of regulatory (PTA) and internal policies
Supervision of Postpaid Files:-
Files receiving form channels (Corporate, Business Centers, Affinity, Franchise.
etc.) and Handing over to warehouse for record keeping.
System audit of postpaid files and uploading in cords.
Marking discrepancies according to policies and handing over back to channels
for removing the discrepancies.
Monthly penalty reports for channels (Corporate, Business Centers, Affinity,
Franchise. etc.
Coordination with HR department regarding employee clearance.
Meeting with other departments to stream line process & resolving the intra
department issues.
Review and recommendations on New policies/procedures (inter/Intra
Work experience Department)
Manage C-3 Corporate Credit evaluation for GSM, Devices, Solutions & FS from
existing & new Corporate/ SME/ sales, after sale services , maximization of
revenue .
Ensure increase in penetration of value added products/Enterprise Solutions for
business customers.
Financial evaluation of corporate clients for salary disbursements through Mobi
Cash.
Key Performance Indicators:
Waiver processing with 24 hours
Daily sales request turnover is maintained within 24 hrs.
File processing KPI, 2 days for metro cities and 5 days for remote. SOHO
accounts towards achievement of monthly targets.
Pay regular visits to existing accounts to ensure presence and generate repeat.

Branchless Banking Operation Executive August 2013 to April 2014

Waseela Micro Finance Bank Limited
Head Office Islamabad
Responsible for:
Ensure compliance with Banks policies and procedures as well as SBP/prudential
regulations for smooth conduct of Branch less Operations efficiently and
consistently.
Creation and Management of all the accounts opened for the branchless banking
along with the reconciliation of physical account opening forms with the system
generated reports.
Maintenance and processing of customer requests for change in customer static
data.
Take ownership of compliance, Audit and self-assessment functions including
rectification of all discrepancies. Ensure preparedness of the unit/segment for
review and audit by internal/external/SBP Auditors.
To process data entry and verification of customer confidential information in
the customer data base with the focus of maintaining standards of customer
services and Bank confidentiality contract while interacting with customers.
Back up for Cash Management Officer Branch less Banking.
Physical verification of received Level 0, Level1 & Level 3 Accounts opening
forms.
 The detailed Scrutiny and Registration of Mobilink Franchises, Company
accounts, DOs and Retailers.
Dealing with the Compliance Department to resolve accounts related
Discrepancies.
Keeping the physical record of Level 0, Level1 & Level 3 Accounts and
maintaining the MIS of all the Physical data.

Business Development Officer Sep2006 Nov2007

Enterprise Solution
Mobilink Regional office
Multan
Manage generation of Post-paid and Smart phone sales from existing & new
Corporate/ SME/SOHO accounts towards achievement of monthly targets.
Pay regular visits to existing accounts to ensure presence and generate repeat
sales.
Explore new target markets by staying abreast with changing market trends.
Maintain constant penetration in competition accounts and making regular
offers to ensure quality conversions to Mobilink network.
Maintain a record of catered accounts in respective portfolio and ensure new
account visits on a regular basis.
Ensure individual sales targets are achieved for both Postpaid & smartphones

Franchise Distribution Manager

Work experience Telenor Pakistan
January 2006 September 2006 (9 months)Cell com Bahawalpur
Responsible for overall company offered products sale prepaid, postpaid, scratch
card, easy load in the territory allotted to the franchise.
Franchise Sales Manager
Warid Telecom
May 2005 December 2005 (8 months)Data Telecom Lahore
Responsible for overall operations of sales, customer services, finance,
operations and coordination with Warid officials for problem resolution.
Responsibilities
Corporate Sale of Indigo and Blackberry Handhelds
Creating & maintaining contact with individual & corporate clients. Providing
after sales services to customers. BIS (Blackberry Internet Services.

Franchise Sales Manager

Ufone

August 2004 April 2005 (9 months)Paradise Mobile Bahawalpur

Responsible for the launch of Retail sales operations in Bahawalpur in assigned
territory to the franchise.
Franchise Sales Manager
Mobilink GSM
August 2003 July 2004 (1 year)World Links AhmadpurEast
Responsible for the launch of Retail sales operations also Responsible for the
prepaid, postpaid and scratch card sale in franchise territory, customer services
and finance operations.
 S. Qualification Name / Address of From To Div/CGPA Major
No Institute Subject(s)
MBA The Islamia 2009 2013 3.55/4.00 Marketing
University of
1.
Bahawalpur,
Pakistan
Academics Graduation The Islamia 2007 2009 2nd Journalism
University of
2.
Bahawalpur,
Pakistan
Intermediate Sadiq Public School 1996 1999 2nd Pre-
3. Engineering
Bahawalpur
Matriculation Sadiq Public School 1994 1996 1st Science
4.
Bahawalpur
Strong communication skills
Proficiency in MS Office Suite
Sound presentation skills
Technical report writing skills
Personal Skills Sound analytical skills
Commendable Interpersonal Skills
Working experience in Sales and Customer Relationship
Ability to work in a challenging environment.
Utiba
Seibel
CRM
SPSS
Technical skills QSR NVIO
Windows 8.1
MS- Office 2013
CACS
FPU
President 2012-
Executive Club 13
Department of Management Sciences , Islamia University Bahawalpur
Vice- President
Achievements Executive Club 2011-
Department of Management Sciences , Islamia University Bahawalpur 12
Vice- President
Executive Club
Department of Management Sciences , Islamia University Bahawalpur 2010-
11

Determinants Uncovering the Brand Loyalty:A Signaling Effect of

Research Price on Quality Perception
Papers
E-TAM Model: A Comprehensive Approach to Understand the
Adoption of Electronic Shopping

References Will be Furnished on Demand.