SHEENA JANE B.

GO

004 Leonor Rivera St., Banonong, Dapitan City, Philippines

+639504204220
babymonangelgrae0102@gmail.com
7101

OBJECTIVES
To deliver my duties as a Front Desk Officer to the
fullest satisfaction of all members of the company,
using my skills with customer service.
I would like to continue working for the betterment of
the company, taking on new responsibilities until I can
serve as part of the management.
E D U C AT I O N
Jose Rizal Memorial State University (2012-
2018)
Currently on my Fourth Year

Liloy National High School (2009-2012)

EXPERIENCE
On-the-Job Training | A r i a n a H o t e l
Front Desk Clerk | Wa t e r m a r k H o t e l
March 28, 2014 September 30, 2014
Manage the registration process
Ask for identification and ensure that the provided credentials are accurate
Handle guest check-ins and check outs appropriately
Operate hotel switchboard, take call and provide information and transfer
calls.
Provide guests with room keys and call or bellboy
Take reservations over the telephone, through emails and in person
Balance cash at the end of the shift and generate accounting reports for the
benefit of the next shift.

SKILLS
Computer literate
Research Skills
Serving
Communication Skills
Customer Service Oriented
Flexibility/Adaptability/Managing Multiple Priorities
 SHEENA JANE B. GO

P E R S O N A L D ATA :

Date of Birth : March 28, 1997

Place of Birth : Liloy, Zamboanga del Norte
Age : 19years old
Civil Status : Single
Sex : Female
Height : 55
Weight : 98lbs
Religion : Assemblies of God
Nationality : Filipino

REFERENCES:

Jose Rizal Memorial State University

Name: Kevin Ray Amores
Position: Professor
Address: Turno, Dipolog City
Contact No. 09362459773 / 09198371172

I hereby affirm the above statements are true and complete the best of my knowledge.

SHEENA JANE B. GO
Applicant

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