Rosabie Krause ‘Apr 10, 2017600 PM BiH Al Facty - Lacombe HCC; OTH All Facity - Michener Bend Brenda Huard; Tes Braun, Shere Allen, Even Lunda Llacombe LTC Investigation iunched 41017 stafmemo- Lacombe LTC investigation pat High Good evening, (on behal of Brenda Huband, VP & Chie! Health Operations Officer, Cental & Souther Abeta, please sae attached ooo cosrds tothe invesigaton that nas been launcned atthe Lacombe Hosptsl and Heath Centre longterm care Regards, Rosalie Rosalie Krause | Execute Administrative Coordestor Gieca othe ice Present and het Heath Dpratons Ofer, Cetra &Souhern Abert [Populston, Publ &Intgonous Heal Rez Souter tower 10108 Sotnper ood SW, Calgary, AR T2W 9N? none: 408 49 1191 Lyc: 587-Ta-S108| el 409-878.2006 ‘betta Heath Services nu abraheathesn ic ctale Alberta Health Services Memorandum Date: April 10, 2017 ‘To: Lacombe Hospital and Care Centre staff * — Michener Bend staf! Brenda Huband, Vice-President and Chief Heath Operations Offer, From: Central and Southern Alberta RE: LTC investigation launched Good afternoon ‘Alberta Health Services has launched an investigation a the Lacombe Hospital and Health Contre ong-term care unt following serous concerns raised in March about care qualty atthe site. Three individuals are on leave pending completion of the investigation Concems were raised by Red Deer College practical nurse students who were completing their bracicums a the Lacombe Hospal and Heath Care Cente in March, became avareof tose cconcems Apri While the investigation is underway, interim leaders wl be in place. This action of providing Interim leadership ensures the Integr of the Invesigation. We appreciate your ciseretion inthis, ‘matter and would ask that you cooperate withthe interim leadership. We have set an aggressive timeline forthe investigation and hope to have resolution within four weeks. Results ofthe investigation wil be shared once they are available. \We ask for your fll cooperation and participation if you are contacted by te investigative team 2 ft al assist us in determining where gaps in care might exist and how these gaps can be adcressed, In addition tothe investigation, AHS wil conduct assessments of all 75 restients by Home Care ‘registered nurses beginning this week and undertake a site aul wth suppor from Calgary Zone staf the audit may also involve a epresentative ftom Alberta Health We also intend to launch a re-education program to ensure staf al the ste clearly understand and are folowing Continuing care heath service standards and best practice. More information on this wil be ‘shared once avaliable, We are notifying residents and families ofthis decision and expect to meet wth them face-to- face Tuesday evening. We are also notifying key stakeholders inthe community. We want to ‘quickly reassure those in our care and the community that we take matters such as this ‘Seriously and are committed to providing safe, high quality care “Thank you Keone Neaot,From: Dawn Peterson Sent ‘Apr 12,2017 10.22 AM Tot (DTH Al city - Lacombe HCC: Andres Than Liptak; Carol Muray M.: Cathy McDonal J {Senior Operating Oficr), Dwight Hunk; Jule Schellenberg: Kerr Bales, Sheryl Hergot ‘lan Sila Lon Sparrow, Tracey Back M. Brant Pir Kathy Howe L: Leanne Gront ‘Valerie Thompson L_ Dsbora Okrainet, Pamela Langriage S; Laue Harder, Kelly Hagel A. doyee Buzain Clays Hopkins, Steven Keovil ce: Rosalie Krause, Brenda Hband, Shere Allan; Dawn Peterson C ; Eline Watson; Janine Soxaten Subject: Lacombe Hospital & Care interim Coverage ‘Attachments: ‘Announcement = Lacombe Hospital and Care - Lacombe Red Deer County Interim Coverage pa Hello. (On behalf of Serie Allen, a/Chiet Zone Officer, please se the attaches memo outlining the interim coverage forthe Lacombe Hospital and Care Cente. Please share as appropriate. Thank you Dawn Peterson Executive Associate {for Kerry Dales, Chief Zone Officer, Central Zone Alberta Health Services 2" Floor, 43 Michener Bend Red Deer, ABTAP OHS Ph 403-343-4552 Cel: 403-506-6659 mai: dawn peterson2 @albertahealthservices.caale Alberta Health @ Services Memorandum Date: Api 12,2017 To: Lacombe Hospital and Care Centre sta * — Gantral Zone Leadership. From: Shere Alen "Acting Chief Zone Officer RE: Lacombe Hospital & Care Centre and area leadership support This isto advise you that on an interim basis Theresa Harmse, Long-term Care Manager and \iyona Sargent, Acute Care Manager, wil be providing ste leadership forthe Lacombe Hospital ‘and Care Centre. As such, please direct ay site reated inquires to them on a go forward bass. Cathy Renkas, Client Services Manager, Rouleau Manor, Carewest, has agreed to @ ‘secondment to assist in a temporary capacity, 31 Thompson wil provide the interim Area Director coverage for Lacombe and Red Deer County {All Area Directors in Central Zone wil report rectly to me until futher notice. Ifyou have any {questions or concems, please do not hesitate to contact me at sherie allan @ahs. ca We wil ep you informed of any futher changes.