EVALUATION FORM ~ ADMINISTRATIVE PROFESSIONAL a ee Student's Name: FRGXg Haxt Q Chapter 4 ~ Working Ethically Complete notes witha partner v Complete the Discussion Questions 1-7 Busuretowsitethequeston and hen teanswer__V” Complete the Critical Thinking case Key the case study first, then give your response. Remember to use new learning from your notes. Complete the Communicate Clearly Activity 6 Use a Google Drawing for this activity v Complete Developing Relationships Choose One... Activity 7, 8 or 10 4 Be sure to write the case study first, then the response Complete Use Technology Question 11 Create a Spreadsheet document (either Word or Sheets) Completed si six i wo Instructor's Comments Regarding Work or Suggestions for Improvement; (uns pont outs 20¢y ra fae Ned fous J {4 Administrative Professional 2016Heather Barney Mrs. Trombley Business Admin, peesem Discussion Questions Ch. 4 What role do values play in making ethical decisions? Ethical decision making in a business or group context will be necessarlyimited to actions and words as there is no \way to know an individual's thoughts or motivation. As a result, ethical assessments will have an emphasis on actions and outcomes. What is the difference between laws and ethical standards? Ethics and law differ in ‘hat ethics are social quidelines based on moral principles and values while laws are rules ‘and regulations that have specific penaties and consequences when violated. What are the characteristics of an ethical organization? An ethical organization ‘exhibits @ number of key characteristics, such as honesty integrity, accountabilty, respect, loyaty and concern. ‘Name several U.S. Laws mentioned in this chapter, and describe how they might protect you in the workplace. The Pregnancy Discrimination Act makes it legal to discriminate against a women due to pregnancy or associated childbirth and medical _— ‘conditions. Genetic Information Nondiscrimination Act of 2008 (GINA) makes itilegal to discriminate against a person due to genetic information. Genetic information may include {information about disease or a disorder, condition, or medical history of family members. ‘The Equal Pay Act of 1963 (EPA) makes i ilegal to pay men and women different wages if they perform equal workin the same workplace. ‘Name the four steps in the process for making ethical decisions. Evaluate the problem and understand the options. . Know the stakeholders - the consequences willatfect them. ‘Stive to do the right thing. Don't be dtiven by the desire for immediate gratfication. Be in harmony with your employers values, Explain how carelessness and ignorance can result in breaches of confidentiality. Catelessness can lead to a breach of confidentiality by leaving papers out for others'io see, by inadvertently mentioning @ name that was meant to be confidential and many other ways. What does respecting your employer's resources mean? Keeping your work area clean and representable, making sure you use machines or other things in your workplace with care,Heather Barney Chapter 4 Working Ethically Critical Thinking Case Study Recommendinga friend: ‘There sa job opening in your business and you have been asked to serve on the hiring comnitee. ‘Anold friend of yours has applied. You know your friend really needs Job, You also know she was let goby her last employer. You suspect that it was because she spent too much ime onthe phone ‘and emailing friends during workhours. You know she will expect you to put in good word for hherifyou are on the committee. Should you serve on the hiring committee? Should you recommend her? Should you share your suspicions with the committee? How will you respond if sheasks you tobe a reference? Use the four step process described in the Making Ethical Choices section of this chapter to answer these questions. 1. Evaluate the problem and understand the options. “The problem is Iwas asked to serve on te hiring committe ofthe business | work at. One of my ‘ld fiends isin need ofa job because she got fred from her las job, | think it was because of ‘communication with fiends via email or text onthe job but I don't know for sure. | can tll my friend that | don’ think she is igh for this work area because of how she got fred from her last job ‘or | could recommend my fiend for the Job. I can ask her why she was let go from her last job so | actually have the information instead of just guessing. | could join on the hiring committee or not. 2. Know the stakeholders - the consequences will affect them. If ask her why she got let go from her lat job that won't hurt her, Iam just asking @ question. If 1 find out she was fred because of communication onthe jb via caling or texting then I can tll her I dont feel comfortable recommending her because it was my jb firs this could hurt her but it isthe truth, If ether get the job because | didn't join the committe, I won't be making extra money. 3. Strive to do the right thing. Don't be driven by the desire for immediate gratification. “The right thing to do would be to ask my friend wy she got fied from her last job and deciding ‘rom that point. It because why I think then | need to tell herm going to be on the committee {and | dont feel comfortable recommenting her. ‘4, Be in harmony with your employer's value. If were in harmony with my employer's value | would stl ask my fiend frst soI dont have any of, ‘the wrong information, then If she says she is still applying for job without my recommendation | ‘would feel the need to tel my boss the reason she got fred, or have my rien tell him in her job Interview, # wl - 4k slsHecsiner Basney, Communcat® Cash Fotivty Cn ADMIRATION HONOR RELIANCE DEPENDABLE FAITH \CCOUNTABLE HONEST SINCERE MORALHeather ea Chapter 4 Werking Ethcaly Developing Relatonshins Activity 8 - Misuse of Time ‘You are an administrative assistant ina large complex. Your offices open at 8:00 a.m. and close at 5:00 pm. each day. Al ofce personnel ae required to punch in and out on a ime clock. Many of the offca workers in your area stop working at 5:00, goto the restroom ar chat, and then punch ‘ut at 5:08. In this way, they get paid for an extra quarter hour. You do not feel this is right. What 0 you do? Use one ofthe methods described inthe “Making Ethical Choices” section ofthe chapter to decide. As an administrative assistant | need to be honest and responsible, | have to tel ‘my boss about this because its unfair and disrespectful. | have to be in harmony with my employer's values, in this case my employer is losing monay paying his workers when they're not working anymore. 8 minutes doesn't seem lke a lot but itis when ‘multiple employees are doing this, we are a large complex.Heather Bamay ‘Chapter 4 Working thically Use Technology 0.11 2 ‘You may tink that taking a few Post-it Notes for personal use of arling to work afew minutes late doesnt matte. Create a spreadsheet in Microsoft Excel. Compete the folouing calculations to see how much employee theft costs a fictitious company of $0 employees over the course of ‘one week, Over the course ofa year? Does this change your opinion?” ‘+ Three workers each take home two packs of Post-it Notes, ata cost of $.67 per pack. $450, and $12. ‘+ One worker makes 300 personal copies on the company photocopier, at a cost of $.05/copy. ‘= Three workers can sick for one &-hour day when they are healthy, at a cost of $1O/hour ‘© Ten workers send three personal emails each, which take @ otal of 7 hours, ata cost of ‘Three workers arrive at work 18 minutes late, ata cost of $1/hour Four workers take an extra half-hour for lunch, ata cos of $14/hour ‘Three employees play computer games fora total of 4 hours each, at a cost of $10/hour. (One empioyee sends three personal packages atthe company’s expense, ata cost of $7, Siohow. What they |Howmany | How | Howmuch t | How much it | Per week: | Perv took: | theytook | many | costs peritem: | costs per workers: person: Postitnotes | 2 3 sor [sta $402 | s20004 Arrvingiate | 1 3 sn [sit $3 |s716 Long tunes [4 4 sua [sa see $5,652 Computer 4 4 so [sao sieo | $8,320 games Packages 3 1 _[s7-s4so-si2|sza50 | szaso | siaza Copies 300 1 sos | sis S15 | s7e0 Siok days 1 3 $80 [$80 sao | 12480 Emals 3 10 310 | $80 $300 | $15,600 ad a