1.

MGT 120

2. Framework rules, structure, template, follow

a. All for an outcome

b. What is a strategy?

3. Flexibility Matrix
a. Constraint
i. Schedule
ii. Scope
iii. Resources
4. Triple Constraint
a. People
b. Process
i. Most important, focus here
c. Technology
5. Tradeoffs
a. Fast turnaround
b. High quality
c. Low cost

Southwest
Concept: Push to the Left
Bring the customer, consumer into the PROCESS

Book Focus
Page 8 mental models
I and my position limitation or with other people page 18
Systematic Change and events page 52
58 harder you push, harder the system push back
easy way out 68
cure can be worse than disease 61
95 - limits to grow
104 shifting the burden, as leaders