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Western Australia

Persian/Farsi

2007

DIAC07/00371
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Western Australia .

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Department of Immigration and Citizenship

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) ( Living in Australia :
www.immi.gov.au/living-in-australia .
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: 2007
: 1800
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)( .
1300 13 1800
61
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13 1021
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www.dpi.wa.gov.au/licensing 1 Website

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www.immi.gov.au/tis 1 TIS website

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13 1202 ) Centrelink (
www.centrelink.gov.au 1 Centrelink


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1300 557 470 NAATI Hotline
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AMES West Coast TAFE (08) 9427 1377 :
Level 6, 16 Victoria Ave (08) 9427 1981 :
PERTH WA 6000
(08) 9229 3600 :
(08) 9229 3629 :

) (LLNP) LANGUAGE, LITERACY AND NUMERACY PROGRAMME


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AMEP AMEP
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LLNP
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13 1021 Centrelink
13 1202
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www.immi.gov.au/living-in-australia/delivering-assistance/settlement-grants/ : 1


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The Source
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1800 551 800 ) Kids Helpline 24(
www.kidshelp.com.au 1 Kids Help
www.thesource.gov.au 1 The Source


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9272 1466 Parenting Line
1800 654 432
9223 1100 Family helpline
1800 643 000

13


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9261 6222 Legal Aid WA 1

1300 650 579

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9229 1300 Social Security Appeals Tribunal
1800 011 140
www.ssat.gov.au 1 Website


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Domestic Violence Counselling Services
9223 1111 Crisis Care 1

1800 199 008


9223 1188 Womens Domestic Violence Help line 1

1800 007 339


9223 1199 Mens Domestic Violence Help Line 1

1800 000 599


1800 200 526 ) Violence Against Women 24(
Violence Against Women website
www.australiasaysno.gov.au 1 ) (
1800 688 009 )Child Abuse Prevention Services (CAPS
) 24(
www.childabuseprevention.com.au 1 CAPS

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Australian Communications and ) (
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ACMA .
:
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(03) 9963 6948 )TTY (
www.acma.gov.au 1 ACMA

14
)) Australian Competition and Consumer Commission (ACCC
(
.
:
1300 302 502 Australian Competition & Consumer Commission 1

1300 362 072 Commonwealth Ombudsman 1

(02) 6262 9822 Advertising Standards Bureau 1

1300 780 808 Banking and Financial Services Ombudsman 1

1300 780 808 Credit Union Dispute Resolution Centre 1

1300 780 808 Financial Industry Complaints Service 1

1300 780 808 Insurance Ombudsman Service 1

1300 139 220 Financial Co-operative Dispute Resolution Scheme 1

1800 640 695 Private Health Insurance Ombudsman 1

1300 780 808 )Superannuation Complaints Tribunal (SCT 1

1800 062 058 Telecommunications Industry Ombudsman 1

9220 7555 WA State Ombudsman 1

1800 117 000 ) (

mail@ombudsman.wa.gov.au
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Local Councils White Pages ) . 14 (
1




(08) 6217 8500 Office for Seniors Interests and Volunteering
1800 671 233 Freecall STD


Infolink :
Alexander Library 1

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3 Floor, Perth Cultural Centre
James St
PERTH WA 6000
9427 3111 / 1800 198 107:

15

)The Australian Government Regional Information Service (AGRIS
.
' The Australian Government
'Regional Information Directory .
.
1800 026 222 Australian Government Regional Information Service
www.regionalaustralia.gov.au 1 AGRIS Regional Entry Point website



) (NGO :
9475 5400 St Vincent de Paul Society
9227 7010 The Salvation Army

. .
.


) The Australian Red Cross (
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9325 5111 Australian Red Cross
1800 810 710 ) (


Lifeline
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13 1114 ) Lifeline 24(
www.lifeline.org.au 1 Lifeline


24 .
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9223 1111 Crisis Care
1800 199 008 ) (


Relationships Australia
. .
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1300 364 277 Relationships Australia
www.relationships.com.au 1 Relationships Australia

16
) Mens Line Australia (

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:
1300 789 978 ) Mens Line Australia (
24 ) (
www.menslineaus.org.au 1 Men's Line Australia website


Family Planning Association
.
9227 6177 )Family Planning Association (FPWA
1800 198 205 Country Callers/


The Association for Survivors of Torture and Trauma 1

) (ASeTTS .
ASeTTS
. ASeTTS
ASeTTS 1

286 Beaufort St
PERTH WA 6000
9227 2700:
Website:www.asetts.org.au 2


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www.understandingmoney.gov.au/content/ 2 Understanding Money


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1300 300 630 ASIC
www.fido.asic.gov.au 2 ASIC


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13 2300 Centrelinks Financial Information Service 2



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Citizens Advice Bureau 2

25 Barrack St
PERTH WA 6000
9221 5711:

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Tax Help . 1 31 .
Tax Help Centre :
13 2861 Tax Help

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Living in Harmony
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Community Grants Program
Partnerships Program
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:
1800 331 100 )(Harmony Day
1800 782 002 Funded community projects
www.harmony.gov.au 2 Living in Harmony

19
The Human Rights and Equal Opportunity
) Commission (HREOC
.
Human Rights & Equal Opportunity Commission
1300 369 711 ) (
1800 620 241 )TTY (
www.hreoc.gov.au 2 ) HREOC (


.
.
)( www.apmab.gov.au/pubs/PoliceGuide.html 8
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(03) 9603 8341 Australasian Police Multicultural Advisory Bureau
www.apmab.gov.au 2 ) APMAB (

.
.

:
1800 333 000 Crime Stoppers


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.

.

Domestic Violence, What You Can Do
) (Towards a Future Without Violence
.
. www.police.wa.gov.au
:
1800 200 526 ) Violence Against Women 24(
Violence Against Women website
www.australiasaysno.gov.au 2 ) (
1300 789 978 )Men's Line Australia (24 Hour Line
www.menslineaus.org.au 2 Men's Line Australia website
:
9223 1111
1800 199 008
9325 6644 Centrecare
9223 1188 Womens Domestic Violence Help line
1800 007 339
9223 1199 Mens Domestic Violence Help Line
1800 000 599

20
Multicultural Womens Advocacy ServiceThe
2


.
Northbridge Multicultural Womens Advocacy Service 2

9328 1200 or 9227 8122


whs.org.au/services/whch/mwas.htm 2

1800 246 655 Toll-free


info@whs.org.au 2 E-mail

:
9227 8122 Womens Healthcare House
9345 5335 ISHAR Multicultural Centre for Women's Health 2


. .

) Child Abuse Prevention Service 3
( " 4
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9223 1111 Crisis Care 2

1800 688 009 )Child Abuse Prevention Service (CAPS


) 24 (
www.childabuseprevention.com.au 2 CAPS

.
) Sexual Assault Resource Centre (SARC Perth
)( .
9340 1820 Sexual Assault Resource Centre
9340 1828 )(Crisis Line
1800 199 888

Child Protection Unit The Princess


Margaret Hospital for Children 13
.
Child Protection Unit
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9340 8222 Princess Margaret Hospital for Children

21
Rural SARCs )(
.
Sexual Assault Referral Services 2

9892 2222 Albany Albany SARC


9535 8263 Mandurah Allambee Counselling Services
9091 1922 Kalgoorlie SARC
9172 5044 South Hedland Acacia Support Centre
9791 2884 Bunbury Waratah Womens Support Centre
9169 1117 Broome Kimberley Sexual Assault Information Service
9941 0560 Carnarvon Gascoyne Mental Health Service
9964 1833 Geraldton SARC

) Legal Age of Consent


( .

. Western Australia 16 .
.

.
9202 1688 Youth Legal Service
1800 199 006 ) (

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. the Department of Health .
MAN
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.
9218 8044 )Men's Advisory Network (MAN
www.man.org.au 2 Website



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www.alcohol.gov.au/guidelines 2 Alcohol Guidelines 2

9442 5000 Metropolitan


1800 198 024 Country

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www.adin.com.au 2 Australian Drug Information Network

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. ) White Pages ( ) Government( ) Dog(
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.
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.
Royal Society for the Prevention of Cruelty to Animals
) (RSPCA .
)Royal Society for the Prevention of Cruelty to Animals (RSPCA
9209 9300
rspca@rspcawa.asn.au 2 RSPCA e-mail
www.rspca.org.au 2 RSPCA website

23

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.

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Mr Wong Ms Smith Mrs Brown (Dr Lee
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Bring a plate -
bring a plate
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BYO - bring your own
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corkage
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Fortnight .
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25
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To let Accommodation vacant .
.

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bond .
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Residential Tenancies Bond Authority .
' 'condition report
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. Centrelink .



) Tenants Advice Service (TAS /
.
TAS Tenants Advice Lines
9221 0088 ) Metropolitan(
1800 621 888 ) Country(
www.taswa.org 2 ) Website (

) (
Department of Consumer and Employment Protection
.
.
www.docep.wa.gov.au/cp/about/downloads/what_we_do.pfg.pdf : .

26

.
.
First Home Owner
Grant .

) ( .
.
.


) Centrelink(
.
.
) Department of Housing and Works (
. .
:
Department of Housing and Works 2

99 Plain St
EAST PERTH WA 6004
9222 4666 :
1800 093 325 :
www.dhw.wa.gov.au Website: 2


.

9345 5755 Metropolitan Migrant Resource Centre


.

.

. 3
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.

13 1353 Synergy 2

www.synergyenergy.com.au 2


13 1358 Alinta Gas 2

www.alintagas.com.au 2

27

13 1385 Water Corporation 2

www.watercorporation.com.au 2


Telstra Yellow Pages Mobile
)telephones and accessories ( Telephones long distance
) ( .
.
.
. .

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.
) (.
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30 .
.
Telecommunications Industry Ombudsman
.
:
1800 062 058 Telecommunications Industry Ombudsman
www.tio.com.au/publications/FactSheets.htm 2 Website

28
7

) Positions vacant ( .
.
.
) Centrelink ( .
) Job Network ( 2

.


.
Centrelink
13 6268 Job Search Information Line
13 1202
Office locations 2
www.centrelink.gov.au 2 Website


Job Network :
-Job Search Support Services

..
Intensive Support Services

.
Intensive Support Job Search Training

Job Search Job Search Networks
) resume
(.
Intensive Support customised assistance
- .
.
) - the New Enterprise Incentive Scheme (NEIS -
.
NEIS
.
Assessment Fee Subsidy
for Overseas Trained Australian Residents
.
.
.

29
Job Network Access .
) (
) ( .
:
13 6268 Job Seeker Hotline
www.jobnetwork.gov.au 2 Job Network website

) Centrelink(
.
) Centrelink( .
) White Pages ( Centrelink
Centrelink website .


13 38 73 New Apprenticeships
www.newapprenticeships.gov.au 2 Website
www.workplace.gov.au 2 Workplace website
www.jobsearch.gov.au 2 Australian Jobsearch website
https://skilledmigrant.gov.auSkilled Migrant Job Seeker website
2

www.jobguide.dest.gov.au 2 Jobguide website



.
Western Australia :.
Trades Recognition Australia
GPO Box 9879
CANBERRA ACT 2601
02 6121 7456 :


Trades Recognition Australia 2

GPO Box 9879


CANBERRA ACT 2601
+612 6121 7456 :
+612 6121 7768 :
traenquiries@dewr.gov.au :
www.workplace.gov.au/tra :
2

30

Australian Education International-National Office of Overseas Skills
) ) - Recognition (AEI-NOOSR
(
.
Bridging for Overseas-trained Professionals Loan
) Scheme (BOTPLS .
.
:
1300 363 079 AEI-NOOSR Hotline
aei.dest.gov.au/AEI/QualificationsRecognition 2 AEI-NOOSR website

. 2
.

) (
85 .

. Workplace
Workplace .
WageNet .
federal or
state awards )
( .
.

award .
)) Australian Workplace Agreement (AWA ( 2

.
:
1300 366 632 Workplace Agreements Information Service
1300 363 264 Wageline
www.workchoices.gov.au 2 WorkChoices
1300 363 264 Workplace Infoline
www.oea.gov.au 2 Office of the Employment Advocate
www.wagenet.gov.au 2 WageNet

Workplace Relations Act


.
.
) Australian Council of Trade Unions (ACTU :
1300 362 223 ACTU Helpline
www.actu.asn.au 2 ACTU website

31

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) (%9
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13 1020 ATO Superannuation Infoline

www.ato.gov.au/super 2 ATO
1300 300 630 )Australian Securities & Investments Commission (ASIC

www.fido.asic.gov.au 2 ASIC


)) Tax File Number (TFN ( Australian 2

)) Taxation Office (ATO (


. TFN .
TFN .
) ( 24 .
. 10
. ) Centrelink offices
2

( ) ATO website (
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( 28 .
.
.
.
) 1 30( 31 Income Tax Return
.) (
10 )) Goods and Services Tax (GST (
(GST) . .
) (GST .
) Australian Taxation Office
( ) Australian Business Number (ABN
:
)Australian Taxation Office (ATO
) 13 2861 2 ( Tax File Number Helpline
) (
13 2866 Business and GST enquiries
) 13 2861 4 (
www.ato.gov.au 2 Tax Office website
www.ato.gov.au/individualsTFN online registration
2

32
8

.
) Centrelink( . Family Assistance Office
.
) Centrelink ( White
Pages .

Centrelink

.
) . (
.

13 1202 ) Centrelink (multilingual services
www.centrelink.gov.au 2 Centrelink

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) Centrelink( .
) (factsheet ) Centrelink(
) Proving your identity to Centrelink ( . 2

) Centrelink( ))Tax File Number (TFN


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Refugee and humanitarian entrants
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Special Benefit
) ( . .
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33

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. 18
2007 18 ) ( .



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) Family Tax Benefit ( ) Child Care Benefit (
Maternity Payment Maternity Immunisation
Allowance.

. .
Family assistance .
Family Assistance payments .
) Centrelink ( .

:
Family Assistance Office
13 6150 Telephone
13 1202
1800 810 586 ) TTY (
www.familyassist.gov.au 2 Family Assistance


16
Youth Allowance Austudy .
www.centrelink.gov.au :
13 2490 Youth and Student Services
13 1202


- Centrelink Family
Assistance Office .


.
.

CENTRELINK

. :



34
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1800 050 004 ) Centrelinks Customer Relations Unit (
13 1202

-
.



.
.

Centrelink Multicultural Service Officers


) (MSOs Centrelink .

Centrelink .


CENTRELINK
( .
)
Welcome to Centrelink ( .
13 1202 www.centrelink.gov.au
) Centrelink( ') 'We speak your language
2

( . ) Centrelink(
' 'individuals Centrelink ' Moved to
3 2

) ''Australia ( .
:
Centrelink multilingual
13 1202
13 1021
13 2850
13 2300
13 6150
13 2490 Youth Allowance and Student Services

35
13 2490 ) Austudy(
13 2717
13 1673 ) (
13 3633 )( New Apprenticeship Line
1800 050 004
1800 810 586 ) Centrelink TTY (
1800 000 567 TTY
+613 6222 3455

FAMILY ASSISTANCE OFFICE


.

.
13 1202
.

36
9

~t- Transperth Information
) ( .
) Western Australian Government Railway (WAGR .
:
13 6213 Transperth Information 3

1300 662 205 )Public Transport Authority (PTA 3


. ) Yellow Pages (
) Bus and coach scheduled services ( .


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Taxi cabs


.
.



.
. .

:
1300 304 024 Register of Encumbered Vehicles (REVS) WA 3

.
.


) (
.
.
Western Australia :
13 17 03 )Royal Automobile Club (RAC
www.rac.com.au/ecar 3

.
1 .
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10


.


.
Playgroups
.
1800 171 882 Playgroup WA 3

www.playgroupwa.com.au 3

Adult Migrant English Programme


) (AMEP
. AMEP
.
:





) Child Care Access ( .
1800 670 305 Child Care Access Hotline
) 8 9 (
1800 639 327 )TTY (
Child Care Access website
www.facs.gov.au/internet/facsinternet.nsf/childcare/who-hotline.htm 3

Child Care Benefit


) ( Family Assistance payments
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5 4 ) ( .
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6 15 . 4 5
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) White Pages ( ) Schools(
www.education.gov.au .

38

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) ( .
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) English Language Schools (ELS English
) Language Centres (ELC .
9264 4111 Education Department of WA 3

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