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Under (i), HMV could adopt cost leadership/defender/harvest/hold strategy for its existing
products. Under this strategy, HMV could keep on producing existing product with high
quality but at lowest possible cost, therefore offer relatively low (lowest) price to compensate
customers for bigger-sized cars having relatively high fuel consumption. This strategy might
make its customers feel that they are getting very good value for money which takes care of
high fuel consumption but offering better safety because of the products size and quality
(Students could expand on this).
Requirement B
Students could argue that under both (i) and (ii) above, HMV could be both cost conscious
and customer focussed. To achieve its cost conscious goal, HMV could utilise target costing
along with ABC and tight budgeting especially for its existing products as well as for the
modified products. Performance management and reward system could emphasize as listed
(in order of importance) financial, customer, internal business process and learning growth.
However, for new product, HMV could utilise target costing along with not so tight
budgeting as many activities/ costs will be estimated and keep on evolving for some times.
Performance management and reward system could be subjective and emphasize as listed (in
order of importance) customer, internal business process, learning growth, and financial.
Requirement C
Requirement D