Lay thst son U eee Our ref: fe/res tur wemareh, 2017 Sogunle Olaeken Tosin 47, MoronfoluStret, Pako, Akoka Lagos Dear sir, UR CLAIM NO: C/LAG/17/PMU/00031 ‘OUR POLICY NO: P/PNI/16/L.AG/00561 ACCIDENT INVOLVING TOYOTA COROLLA WITH REG. NO. LSD 103 EP ON 22" FEBRUARY, 2017 INSURED: vouRSELE Wie write n respect of the above captioned claim and ate pleased to convey aur offer in full ‘and final setlement of the claim. ‘The asi of the offer is ax detailed below: Estimate of repat 106,000.00 Revised Estimate: 87,600.00 Less Paley Excess: 30,000.00 Net Offer = 37,000.00, Please be informed that our revised estimate was negotiated and agreed between vs and your repair workshop. ‘Wile we hope you wil find the above in order, please find attached our discharge voucher for your execution and eary return to enable us sstue our settlement cheque, Yours faithful, For: Law Union & Rock Insurance Ple ed Lane oniBine Retail Sector. Head, Retail SectorRECEIVED DISCHARGE VOUCHER [MoTOR’écAn NO: CrLAG/+7/PHA/00031 day of 207 From LAW UNION & ROCK INSURANCE PLC, the sum of Fifty Seven Thousand Nairt only which I/We hereby agree to accept in fll Satisfaction of all Claims under Policy Number P/PMI/16/L.AG/000561 in respect of ACCIDENTAL DAMAGE wiich eccurred on 26" FEBRUARY, 2017. It is hereby understood and agreed that this sth fl and final settlement of all our aims against the Insured 57,000.00 Name: Signature. ‘occupation BN Ne: TWN: ate ‘CUSTOMER FEEDBACK 1 Rate the timeliness of the handlers response when you reported the claim Poor [] Fair [2] Good (] veryGood [Z] ccetent a How Prompt were your eals/mails returned Poor [J Far C2] Good [7] veryGood [2] sxcetee oO How impressed are you wth resolution of your claim Poor J Fair (2) Good [C]veryGood [Z] excellent ‘Would you recommend Law Union & Rock Insurance Plc to your friends & family Poor (C]Fair [7] Good [L]veryGood ] excelent’ In your words, haw do you describe the quality of our service “Thanks fr your cooperation and support, this infeamation may be used for marketing purpose