1

UNIT FOUR
1.- Read and Listen.

Business technology management

(BTM) is a term for a group of
Business services intended to help businesses
that might not have their own
Technology information
department.
technology
BTM can
(IT)
include
Management technology
management,
planning,
support,
project
database
services, disaster recovery, network
In Unit four, you learn how
management, security, and document
to services such as e-billing, document
formatting, and mass printing and
o Use Modal Verbs, Direct mailing. A company that offers BTM
and Indirect Questions. services may offer consulting or the
o Use order of adjectives. actual service itself.
o Use FOR and TO Business Technology Management
(BTM) is a management science
LESSON A
which aims to unify business and
technology business strategies with
Glossary.
the aim of extracting the full potential
About Business Technology value of business technology
Management. solutions.

Computer Virus It is a program Process: This dimension refers to the

code out of sight in a system that can institution of a set of robust, flexible
do damage to software or stored data. processes, broadly defined as:

Artificial Intelligence (AI) Software Quality of Business Practice: Doing

that enables computers to reason,
learns, and makes decisions.
Expert Systems Computer -
programs that help people solve
technical problems.
White-Collar Crime - Illegal acts
accomplished by office
professional workers while at work.
SPEAKING.
Think about other useful terms you
know or do research to learn some
more and practice them.
PRESENTATION
the right things
Efficiency: Doing the right things
efficiently
Effectiveness: Doing the right things
well
Organization: This refers to the
or
establishment of appropriate
organizational structures
essentially, establishing a structure in
which every member understands the
scope and responsibilities of his or
her role, and understands the
structure of which they are a part.
Information: This emphasizes the
value that the effective, timely
provision of information has in
enabling effective decision making,
and puts into place a structure of data
and metrics to allow their best use.

Technology: Tying the other three

dimensions together is the idea that
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technology plays a vital role in all
processes. The appropriate use of
technology can enable timely
information sharing, improve co-
ordination between members of an
organization and makes processes
easier to execute.
2.- Read the paragraphs and
answer the questions.
7.- What do you think would be a
good definition for Information?
______________________________
Is a group of data that help
______________________________
us to make desition
______________________________
3.- Rewrite modal verbs you
read before and write others you
know.

1.- Can you define B.T.M.? Can Could May Might

______________________________ Must Ought to Shall Should

______________________________ Will Would
______________________________
______________________________ 4.- Match the verb with its
meaning.
2.- What can a B.T.M. services
supplier offer? __
H Enable a. To have in
mind.
______________________________
______________________________ __
G Provision b. To determine a
______________________________ course of action.
______________________________
F Consult
__ c. To be
3.- What is Process in your compatible.
words?
E
__Mail d. To provide a
is
______________________________ setup for.
______________________________
__Format
D e. To deliver by a
______________________________
service.
______________________________
C
__Support f. To refer to for
4.- How would you define Q.B.P.?
information.
______________________________
working correctly B
__Plan g. To supply with
______________________________
necessities.
______________________________
______________________________ __Intend h. To give ability.
A
______________________________
5.- Write about Business
5.- Is it possible for you to define Technology Management using the
Efficiency and Effectiveness? verbs given in ex. 4.
______________________________
hacer lo correcto de manera 1. _________________________
BTM intends to solve the company problems
______________________________
eficiente
______________________________ 2. _________________________
BTM will plan to have more partners
DO right of way
______________________________
efficient 3. BTM gives support to diferent company
_________________________
______________________________
4. BTM formats the process to company
_________________________
6.- What do you think would be a
good definition for Organization? 5. BTM sends mails to users
_________________________
is a group of people that work
______________________________ 6. Companys consult IT process services
_________________________
______________________________
for the same
______________________________ 7. _________________________
BTM gives provision the service to company
______________________________ BTM enables the users to solve the problems
8. _________________________
______________________________

5.- MODAL VERBS.
Modal verbs are unusual verbs which
behave differently from ordinary
verbs.
Differences:
1. Modal verbs do not take "s" in
the third person.
Ex.: This software can run in
any computer.
2. Modal verbs use " not " to make
modal verbs negative.
Ex.: It should not
executed yet.
3. Many modal verbs cannot be
together with auxiliaries.
Ex.: The Apps wil can be
downloaded.t
Common Modal Verbs
Can Could May Might
Must Ought to Shall Should
Will Would
CAN is used to talk about what one is
able to do, to talk about a general
possibility, to say that something is
allowed or to make a request.
COULD is used as the past form of
Can, to make a polite request and to
show possibility ("may" and "might"
are stronger)
MAY is used to show possibility (it is
slightly stronger than "might"), to
request or give permission.
MIGHT is used as the past form of
May and to show possibility ( It is
slightly weaker than may.
MUST is used to show that one has to
do something, for example because it
is very important or because it is a
rule.
MUST NOT or MUSTNT is used to
show one is not allowed to do
something or to show that something
is very logical or very likely to be true.
3
SHALL is used with "I" and "we" to
talk about the future (especially in
formal English), or to ask questions or
make suggestions.
SHOULD is used to say what is the
right thing to do, to give advice or ask
for advice, to show that something is
likely to be true or that it is expected.
WILL is used to talk about future
actions or future states (not plans),or
for promises or intentions.
WOULD is used as the past form of
"will" in reported speech, to talk about
be an imagined situation, to make a
polite request, to invite someone,
offer something, politely, to say that
you want something or want to do
something.
Exercises: CAN / COULD / MAY /
MIGHT)
1. They (can/might) be away for the
weekend but I'm not sure.
2 You (may/might) leave now if
you wish.
3 (Could/May) you open the
window a bit, please?
4 He (can/could) be French,
judging by his accent.
5 (May/Can) you play the piano?
6 Listen, please. You (may
not/might not) speak during this
exam.
7 They (can't/may not) still be out!
8 You (couldn't/might not) smoke
on the bus.
9 With luck, tomorrow (can/could)
be a sunny day.
10 You (can/might) be right but I'm
going back to check anyway.
 4

Exercises: MUST / CAN 6 This is your new office chair.

Shall I put it?
Where _______
1 That's ridiculous- you (can/must)
be joking. 7 Wouldn't
I really ____________ complain if
we stopped doing this kind of
2 That's the phone- who exercise in future.
(can/must) it be?
8 No matter how nicely they ask me
3 They haven't eaten for hours-
won't (will not) give
I simply ____________
they (can/must) be starving. money to that charity again. They
4 I'm busy this morning, but I give thirty percent of their funds to
(can/must) see you this afternoon government officials.
if you like. 9 When I left the company it was
5 It (cant/mustnt) be the postman; doing quite well but what no one
it's far too early. realized was that the economic
would
downturn ___________ force
6 You (can/must) enter the country them out of business.
without a visa.
10 Now that mobile phones have
7 They're two hours late- there become so cheap, soon no home
(can/must) be something wrong. ______________
would ever need a
landline to be connected.
8 She left two hours ago, so she
(can/must) have arrived by now. 6.- Direct And Indirect
Questions.
9 My doctor says I (can/must) lose
some weight. Direct Where will the
Principals office be?
10 (Can/Must) you smell something
burning? Indirect Do you know where
the Principals office
Exercises: SHALL / SHOULD /
will be?
WILL / WOULD
7.- Write Direct and Indirect
1. The 1932 futuristic film Metropolis
questions about Business
predicted that everybody
Technology Management using
would
__________ live in high-rise
Modal verbs..
buildings and work in factories.
This has not exactly come true. 1.- Where will
_________________________
________________________?
2. You look cold. ___________
Shall I
close the window for you? 1.- _________________________
________________________?
3. We keep finding used coffee cups 2.- _________________________
would
in the classrooms. __________ ________________________?
you please stop bringing coffee
into class with you? 2.- _________________________
________________________?
4. Im really fed up with my
neighbors. They _________ keep 3.- _________________________
will ________________________?
playing their music loudly after
midnight. 3.- _________________________
5 It's six hours since our last meal. I ________________________?
should think the children
__________
Will be getting quite
hungry by now.
 5

8.- Match the verb with its 2.- Choose the correct
meaning. alternative.

___Upload
I a) To coordinate. 1. He invited that ___ lady to
dinner.
D
___Empasize b) To succeed in
dealing with. a) young beautiful
b) beautiful young
___Establish
C c) To determine.
2. These are ___ products.
E
___Play a role d) To stress. a) excellent agricultural
b) agricultural excellent
___Improve
F e) To perform.
3. Why can't you wear your ___
___Refer
H f) To get better. dress tonight?
___Manage
B g) To exchange a) pink silk
messages in a b) silk pink
virtual room.
4. The boy needs ___ balls for
___Chat
G h) To apply to, to that activity
indicate. a) ten cotton small
b) ten small cotton
A
___Organize i) To copy or
transfer data from 5. I've booked that ___ table on
ones own p.c. the corner.

9.- Write sentences about a) big square

Business Technology Management b) square big
given in exercise 8.- 6. Mary's husband gave her a ___
vase.
1. _________________________
a) porcelain French
2. _________________________ b) French porcelain
3. _________________________ 7. He broke Mother's ___ milk
jug.
4. _________________________
a) green old
5. _________________________ b) old green

6. _________________________ 8. My brother wants to meet that

___ girl.
7. _________________________
a) tall Japanese
8. _________________________ b) Japanese tall

LESSON B 9. What do you plan to do with

these ___ bottles?
1.- CHART AND DEFINITION.
a) empty wine
Order of adjectives. b) wine empty
10 That ___ woman needs help.
a) old foreign
b) foreign old
11. There are two ___ dresses in
her closet.
a) red beautiful
b) beautiful red
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12. Tom never lets his sister drive 3.- List elements or devices
his ___ car. using the correct order of
a) sports expensive adjectives.
b) expensive sports
______________________________
13. When traveling to Peru, make ______________________________
sure you visit the ___ ruins. ______________________________
______________________________
a) ancient Inca
b) Inca ancient ______________________________
______________________________
14. She sells ___ cookies. ______________________________
a) delicious chocolate ______________________________
b) chocolate delicious ______________________________
______________________________
15 The room was decorated with ______________________________
___ balloons.
______________________________
a) red big ______________________________
b) big red ______________________________
______________________________
16. It was...
______________________________
a) a castle huge strange ______________________________
haunted old. ______________________________
b) a strange haunted old huge LESSON C
castle.
1.- DEFINITION.
c) a strange huge old haunted
castle. Use of FOR and TO .
17. I've bought ...
For: It is used to indicate the use of
a) a lovely round green something:
Chinese teapot.
Ex: I put a note on the door for
b) a lovely Chinese green privacy.
round teapot.
It used to mean because of:
c) a teapot green round lovely
Chinese. Ex: I am so happy for you.
18. He caught... For this reason, Ive decided to
a) a butterfly light blue small quit this job.
nice.
It used to indicate time or duration:
b) a small nice light blue
butterfly. Ex: Hes been famous for many
decades.
c) a nice small light blue
butterfly. To: It is used to indicate the place,
19. She has got ... person, or thing that someone
or something moves toward, or
a) a lot of pink beautiful short the direction of something:
skirts.
Ex: I am heading to the entrance of
b) a lot of short pink beautiful
the building.
skirts.
c) a lot of beautiful short pink It is used to indicate a limit or an
skirts. ending point:
 7

Ex: The snow was piled up to the LESSON D

roof.
1.- Write a short essay about
It is used to indicate relationship: Business Technology
Management.
Ex: This letter is very important to
your admission. _________________________________
It is used to indicate a time or a _________________________________
period: _________________________________
_________________________________
Ex: I work nine to six, Monday to
Friday. _________________________________
_________________________________
_________________________________
2.- Fill the gaps with either for _________________________________
or to.
_________________________________
_________________________________
1 Thank you ___________
FOR _________________________________
helping me with my homework.
_________________________________
2 TO
I need to go out ___________ _________________________________
buy some milk and sugar.
3 They went to London
TO
___________ see the Crown
jewels.
4 Here. This is ___________
FOR
you.
5 You'll need at least 12 Euros
___________
FOR the train.
6 Don't forget to bring everything
FOR tomorrow.
___________
7 Take a jacket just
TO
___________ be sure you
don't get cold.
8 ___________
TO the time being,
everything's going well.
9 FOR
Sorry ___________ being late.
10 Simon's gone into town ______
TO
look ______
FOR a book.
11 I married him for better or
FOR
___________ worse.
12 TO
___________ be a success in
life, you need dedication.
13 She has got a guidebook on
Greece that you can borrow.
.Just wait here and she'll get it
TO
_________ you