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SaaS PLAYBOOK
SaaS PLAYBOOK
INTRODUCTION
Cloud SaaS is undeniably becoming the norm of enterprise software in many areas. As this transformation occurs, the addressable market
is getting bigger and bigger, as organizations that previously found it too complex to adopt packaged solutions no longer find it so.
Cloud is changing the buying behavior of our customers who are now increasingly looking for fast rollout, configurable solutions, and regular/continuous
upgrades. It is a new game for all service players in that market who aspire to lead this massive market transition.
At Oracle, we have now achieved the transition of our very large existing software catalog to a full SaaS world. We now offer a complete set of SaaS suites
Jean-Marc Gottero spanning from HR, ERP and Customer Experience. These suites have both best of breed components as well as common user interface for easy adoption and
EMEA A&C Vice President roll out. They can be quickly extended by our Platform as a service, with advanced mobile, BI or social features. Not a surprise that more than 25,000 customers
Cloud
are already using our SaaS offerings globally.
The new release of the SaaS Playbook for partners has been updated and considerably extended for implementation of best practices. As we want world
class customer advocacy, it will provide a sound place to firm up your SaaS practices with Oracle to achieve the top position in this new exciting world!
Happy selling and implementing.
Jean-Marc is driving the solutions development, recruitment Jean-Marc reports to David Callaghan EMEA A&C SVP and is Others responsibilities at Cisco included head of strategy
and enablement of Cloud Partners across the entire ecosystem. a member of both management teams EMEA A&C, led by for the Partner organization, sales leader for the financial
He is responsible for creating and driving Cloud sales strategy David and EMEA SaaS Board led by Alain Blanc, EMEA service industry and consulting leader in the Internet Business
and programs as well as the engagement model to accelerate Applications SVP. Solutions Group.
Oracle, and Partners success in the Cloud. With a rich history
and experience in the IT industry, Jean-Marc is recognized as a Gottero joined from Cisco, where he was most recently Before joining Cisco, Gottero was founder and Partner of
thought leader on the topics of Cloud, partnering and channel Managing Director for the Strategic Partners organization across Andersen Business Consulting in France, driving Financial
development as well as go to market models. EMEA, driving more than 2B$ of business. He incubated in 2011 Services practice and enterprise transformation for 10 years.
the Cloud business and set up the first Cloud GTM/team.
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SaaS PLAYBOOK
CONTENTS
THE CLOUD: THE MAXIMISING THE SETTING CLOUD SERVICES YOUR DEFINITIVE READY TO LEARN
PERFECT BUSINESS ORACLE CLOUD PARTNERS UP HCM Cloud
GUIDES TO CLOUD MORE? JOIN US ON
OPPORTUNITY FOR CUSTOMER FOR SUCCESS Ovum:
OUR JOURNEY
Key Trends in
SUCCESS FY17 Focus Areas
ERPM Cloud
Digital Advice Free Cloud Training
Cloud Technology Oracle SaaS Offerings CX Cloud and Specialization
Getting Started Digital & Social Ebook
Customers Need Maximising the Digital Transformation for Oracle Partners Partner Project Acceleration
Commercial Propositions
Cloud Expertise Opportunity from Oracle Consulting
SaaS for Dummies
Unprecedented Partner Why Oracle? Customer Success
IDC: CloudView Survey
Opportunities: Year on Year Growth
Oracle University
Focus and Expand
Oracle Cloud for
Accessing Demo
The Customer Journey End-to-End digital
Environments
Partners Drive Growth Oracle Cloud
Join the Implementation
and Customer Value Implementation
Communities
Partner
Business Centre
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SUB HEADING
SaaS PLAYBOOK
HEADING
THE CLOUD:
THE PERFECT
BUSINESS OPPORTUNITY
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THE CLOUD: THE PERFECT BUSINESS OPPORTUNITY
Source: Key message on key trends in cloud technology study undertaken by IDC, Summer 2016
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THE CLOUD: THE PERFECT BUSINESS OPPORTUNITY
Hybrid capabilities
"Lack of resources Security policy
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THE CLOUD: THE PERFECT BUSINESS OPPORTUNITY
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THE CLOUD: THE PERFECT BUSINESS OPPORTUNITY
CONTENT
MOBILE
PAAS AND SECURITY
APP
PROCESS
DIGITAL
TODAY LEADERSHIP
PRODUCTION BIG
IAAS DEV / TEST HIGH DATA
AVAILABILITY MANAGEMENT
HIGH PUBLIC
ES
SYSTEMS AVAILABILITY CLOUD INSIDE
CONSOLIDATION
CLOUD ARCHIVE FIREWALLS
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THE CLOUD: THE PERFECT BUSINESS OPPORTUNITY
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SaaS PLAYBOOK
MAXIMISING THE
ORACLE CLOUD
FOR CUSTOMER SUCCESS
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MAXIMISING THE ORACLE CLOUD FOR CUSTOMER SUCCESS
Complete integrated suite spanning every category that unlocks business value and performance
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MAXIMISING THE ORACLE CLOUD FOR CUSTOMER SUCCESS
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MAXIMISING THE ORACLE CLOUD FOR CUSTOMER SUCCESS
+79%
+61% +68%
+39%
+38%
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MAXIMISING THE ORACLE CLOUD FOR CUSTOMER SUCCESS
ORACLE
CONVERGED
INFRASTRUCTURE
CLOUD
PLATFORM
MIGRATE
TO CLOUD CO-EXISTENCE PaaS
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MAXIMISING THE ORACLE CLOUD FOR CUSTOMER SUCCESS
To learn more about working with our Customer Success Team, please click here
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SaaS PLAYBOOK
SETTING
PARTNERS
UP FOR SUCCESS
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SETTING PARTNERS UP FOR SUCCESS
ORACLE
INCREASED CUSTOMER FREEDOM TO CLOUD AN ORACLE NEW STRUCTURE
PARTNER PROFIT TRANSITION AT THEIR OWN SOLUTION FOR TO HELP YOU
OPPORTUNITIES SPEED EVERY NEED SELL MORE
1 2 3
SaaS PLATFORM CONVERGED SYSTEMS
PaaS, IaaS PUBLIC, PRIVATE, HYBRID CLOUD
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SETTING PARTNERS UP FOR SUCCESS
GETTING STARTED
TRANSFORMATIVE CLOUD PROGRAMS FOR OPN
MEMBER DIFFERENTIATION AND RECOGNITION
CLOUD ELITE
Customers are looking for the right Partners to deliver solutions to help
streamline and grow their businesses. New Oracle PartnerNetwork (OPN)
Cloud designations offer Partners the opportunity to showcase expertise,
skills and investment in the Oracle Cloud. Mapped to the model in which
CLOUD PREMIER
you engage and the maturity of your Cloud business, these designations
complement existing OPN program levels to provide you with varying
levels of recognition and benefits.
Click here to learn more about how to differentiate with Oracle Cloud and
Oracle PartnerNetwork. CLOUD SELECT
CLOUD STANDARD
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SETTING PARTNERS UP FOR SUCCESS
COMMERCIAL PROPOSITIONS
NEXT STEPS
1. Learn more about the Open Market Model here 3. Open Market Model FAQ
2. How to submit Deal Registrations 4. New OPN Incentive Program Cloud Rebates
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SUB HEADING
SaaS PLAYBOOK
CLOUD
SERVICES
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HCM CLOUD
Key Drivers Digital Workforce Experience The war for talent is won by treating the employee as Customer. Oracle rethinks employee experience and delivers contextually meaningful
experience on the preferred device and leverages social and gamification to improve engagement and efficiency.
Universal Insight To make the right decisions, you need full visibility of your HR data and of all meaningful data from other sources and systems. Only Oracle can deliver the
full picture for the past, present and future, and provide real time and sophisticated intelligence mixing data from our solution and external sources.
Agile HR Cloud With a unified HR platform in the Cloud, everyone in your organization can enjoy a consistent user experience with a system that is simple, flexible, and
intuitive. The flexibility and depth of our solution optimize your operational efficiency and allows you to extend your experience at every layer of the Cloud.
Value Prop Modernize HR to have a global view on the workforce, deliver digital HR processes, develop talent, engage employees and build a culture of collaboration and
innovation
Target LOB: CHRO, VP of HR HRIS Cater to business needs and provide value
Audience
IT: CIO / VP of IT / VP of Applications Source, recruit, develop, retain employees in Cloud-based portal, addressing talent scarcity
Engage, respond to employees through social tools that mimic their personal experience, including transparent
sharing of communications
Streamline processes, manage benefits, conduct workforce planning in the Cloud
Transform people management through proactive, predictive use of big data, analytics
Products Lead with the Full HCM Suite: Core HR, Talent Management & Payroll
Fall back with Talent Acquisition
Pull in: ERP Cloud, Workforce Planning (EPM Cloud), Helpdesk, PaaS for SaaS for extensions and integration
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HCM CLOUD
Avoid IT : Talk and sell to business lines Leverage IT : Sell to Business but dont underestimate the IT role
and potential support
If existing legacy HCM solutions
Articulate the SaaS Business Case (maintenance vs. subscription) Talk Business Strategy & Adaptation, then innovation,
and Time to Market integration, open standards, performance,
Position innovations (e.g. Social Collaboration, Mobility,
Think forward: Engage with speed & agility, speed of
Embedded Multi-dimensional Analytics, etc...) and flexibility at a
implementation, ability to embrace more value propositions, stop
lower cost
loosing time & money with upgrades, refocusing from maintenance
workload
Talk time to deploy public Cloud and related quick ROI
Oracle Cloud suits very well any existing application blueprint
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HCM CLOUD
Knowledge Zones are solution-focused pages designed to jump start your path towards Specialization while guiding you to detailed
information on how to develop, sell, and implement Oracle solutions. Dive into the Oracle Knowledge Zones today and discover the
?
potential opportunity for your business.
Oracle Global Human Resources Cloud Service helps organizations Oracle Talent Management Cloud is an end-to-end system for superior
achieve operational excellence and increase agility with a single Talent Management. Oracle's Talent Management Cloud helps HR attract
global human resources instance that aligns common HR processes and motivate top talent and builds a lasting culture of performance.
while supporting local compliance and process needs across multiple
countries. Visit the Knowledge Zone for more information.
ORACLE
KNOWLEDGE
ZONES
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ERPM CLOUD
Value Prop "Supercharge your Spreadsheets with Oracle EPM MODERN CAPABILITIES Proven Success: Optimize transportation to lower costs,
Cloud PBCS", addresses the challenges of the many Complete: One Cloud for companys entire business. improve service, and logistics process maturity
organizations who are still making cumbersome Oracle ERP Cloud is a complete, integrated and modern Modern & Complete Solution: Best Cloud TMS solution;
adjustments to plans and forecasts in spread-sheets, Cloud application suite greatest functional breadth and depth, no need to trade
and who therefore need a better tool to aid efficient Insight: consistent process. Navigating across Oracle off functional benefits with Cloud benefits
collaboration and workflow among many planners. Cloud services deliver the right information the right Simple & Reliable: Easy to implement, low risk, quick
Click here to super-charge your Partner business with way to improve decision making. Powerful capabilities to ROI. Supports the simplest to the most complex
effective PBCS Demonstrations and Sales Tools roll-up, drilldown, slice-and-dice, and pivot data for fast deployments. OTM grows with requirements
and intuitive multi-dimensional analysis.
Global, Digital, Personalized, Connected, Secure
Target CFO / Controller, VP of Finance CFO / Controller, VP of Finance Chief Supply Chain Officer
Audience
CMO / Sales Marketing and Sales CIO, VP of IT, VP of Applications VP Logistics
HR Execs VP Transportation
Products Oracle Planning and Budgeting Cloud Service (PBCS) ERP Financials Oracle Transportation Cloud
Click here to find out more ERP Procurement (indirect)
EPM Planning & Budgeting
EPM Account Reconciliation
EPM Narrative Reporting
And ERP Project Portfolio Mgt in Prof. Services or
Project-centric organizations
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ERPM CLOUD
Avoid IT: Talk and sell to business lines Leverage IT: Sell to Business but dont underestimate the IT role and
potential support
Listen to Customers business needs and describe Journey to
Cloud Talk Business Strategy & Adaptation, then innovation,
integration, open standards, performance,
Implement Cloud incrementally from starting with a single process
to improve or rework a complete business function or refine a Think forward: Engage with speed & agility, speed of
complete end to end business process or you might implement a implementation, ability to embrace more value propositions,
transformation of Customers business with ERP/EPM/HCM...in a eliminate costly upgrades, customizations and hardware
modern Cloud
Oracle Cloud suits any existing application blueprint
If existing legacy ERP solutions (SAP, Microsoft, NetSuite,
Start small, choose a pilot for quick wins
QuickBooks, Epicor, Infor, Lawson, Sage, etc...)
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ERPM CLOUD
Knowledge Zones are solution-focused pages designed to jump start your path towards Specialization while guiding you to detailed
information on how to develop, sell, and implement Oracle solutions. Dive into the Oracle Knowledge Zones today and discover the
?
potential opportunity for your business.
Oracle Planning and Budgeting Cloud Service (PBCS) helps Find valuable resources about the most complete Oracle ERP Cloud
organizations adopt world-class planning with the simplicity of the offering on the market. Covering ERP Financials Cloud, ERP Procurement
Cloud. Cloud and ERP Project Portfolio Management Cloud.
Visit the PBCS Knowledge Zone for more information. Visit here for more information.
Click here to view and join the ERP community and here to view and join the EPM community.
ORACLE
KNOWLEDGE
ZONES
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CX CLOUD
Value According to Gartner, 89% of CMOs say delivering Digital has completely transformed todays buying Today Customers expect Customer Service on their
Proposition great Customer experiences across channels is process, with so much of a buyers opinion and terms. They want to be free to choose channel and
central to their long-term competitive differentiation choice influenced before engaging with a sales rep. time they will interact with the company. Companies
and the top priority cited by their CEOs. Despite that Sales professionals need every advantage to struggling with operational costs and challenge to
lofty goal, only 3% of marketers say theyre happy engage early, understand the buyers context and fulfill KPIs. That's why they evolve its Call Center into
with the Customer experience they provide today. accelerate the sales cycle to close. Else a more Contact Center to serve all Customers regardless
Customers notice, with nearly 80% saying they get nimble competitor will outmaneuver them and take channel they interact from to provide smooth and
a fragmented experience as they move between the business. consistent Customer experience. The Channels are of
channels (Accenture). course Web, Voice, Mail, but also chat, Social, Video
Oracles integrated Marketing, Sales and CPQ Cloud
The Oracle Marketing Cloud provides one place and IoT.
solutions provide all necessary capabilities to
for marketers and advertisers to connect relevant engage and control the buyers path-to-purchase. Oracle is the only vendor to offer Customers an
data, create engagement, and orchestrate individual Omni channel capability with a proven track record
Customer experiences based on Customer behavior. and a proven ROI.
Target CMO Chief Marketing Officer CMO Chief Marketing Officer VP of Customer Service
Audience CDO Chief Digital Officer CSO VP of Sales CDO Chief Digital Officer
CDO Chief Digital Officer
Products Marketing Cloud / Eloqua Marketing Cloud / Eloqua Oracle Service Cloud
Sales Cloud Oracle Field Service Cloud
CPQ Cloud Oracle IoT Cloud
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CX CLOUD
Oracle is the only Cloud vendor covering all end-to-end critical Talk and sell to business lines rather than to IT
business processes: Marketing, Sales, Service, Field Service, CPQ,
Think forward: Engage with speed & agility, ability to embrace more
Social and Commerce
value propositions, eliminate costly upgrades, customizations and
Oracle has the broadest industry coverage: Communications, hardware
Financial Services, CPG & Retail, Automotive, High Tech &
Start small, offer a pilot that will deliver quick wins, then expand
Manufacturing
With legacy CRM solutions (Siebel, PSFT, SAP, Microsoft, SFDC, etc.)
Oracle CX Cloud named as a Leader in 20 analysts quadrants in
Customers articulate the SaaS Business Case (TCO) and Time to
the last 24 months
Market. Position innovations (e.g. Mobility, Social CRM, IOT Cloud,
Faster delivery: 3-4 releases per year with automatic upgrades etc.)
Integrated: Pre-packaged integration flows on ICS With Green Field accounts: discuss time to deploy, flexibility and
quick ROI combined with innovation
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CX CLOUD
Knowledge Zones are solution-focused pages designed to jump start your path towards Specialization while guiding you to detailed
information on how to develop, sell, and implement Oracle solutions. Dive into the Oracle Knowledge Zones today and discover the
?
potential opportunity for your business.
Oracle Sales Cloud provides technology that allows reps to sell more, CPQ Cloud extends sales automation to enable sales personnel to easily
managers to know more, and companies to grow more. configure and price complex products.
Visit the Sales Cloud Knowledge Zone Learn more at the CPQ Knowledge Zone
Drive lead generation and Customer retention through data Modern Customer Service organizations focus on a strategy with big
management and marketing transformation. impact: Engage Customers, Empower Employees, Adapt Quickly.
Visit the Marketing Cloud Knowledge Zone Visit the Knowledge Zone
ORACLE
KNOWLEDGE
ZONES
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CLOUD SERVICES
RAISING THE LEVEL OF DIGITAL CAPABILITIES ADDRESSING TRANSFORMATIVE EXPLORING FUTURE BUSINESS MODELS
AND PLATFORMS AVAILABLE WITHIN THE OPPORTUNITIES REDEFINING THE WAY BEYOND INDUSTRY AND MARKET
ORGANIZATION. THE INDUSTRY WORKS. BOUNDARIES.
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CLOUD SERVICES
Connects physical assets for monitoring, CUSTOMER Contains the main Customer-facing elements,
optimisation, control and monetisation. EXPERIENCE such as Customer portals, multichannel
Capabilities include connectivity, analytics commerce and Customer apps.
and integration to core and IOT systems.
DATA,
IOT / SENSOR ANALYTICS, INFORMATION Supports the back office and operations,
SYSTEMS ALGORITHMS SYSTEMS such as ERP and core systems.
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CLOUD SERVICES
Treat Digital as business as usual. If not you are in danger of WANT TO KNOW MORE?
falling behind
Visit www.oracle.com/digital for
Seek to exploit Digital technologies in every area not just UX,
more information
Social, Mobile or IoT
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SUB
SaaSHEADING
PLAYBOOK
DEFINITIVE
GUIDES
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SaaS PLAYBOOK
DEFINITIVE GUIDES
OVUM: ORACLE OFFERS DIGITAL ADVICE DIGITAL & SOCIAL EBOOK FOR ORACLE PARTNERS
Organizations pursuing digital transformation initiatives benefit from identifying Many organizations today are going through transformation and Digital
strong enablement and delivery partners to assist them with the interlinked technologies are enabling innovation, change and disruption to take place.
changes to the business models, people, and processes that these strategies
One focus of the EMEA Partner Sales
involve.
organization is to transform the way we
sell and the experience we want to have Click here for full industry report
Over the past two years, beginning in the
with our partners, to leverage digital
EMEA region, Oracle has developed a
technologies, tools and social media.
strong competency to advise enterprises Click here for full industry report
on digital strategy, and is rapidly diffusing
This booklet is an introduction to some
this know-how throughout its sales force,
areas where digital helps change how
both in EMEA and across other regions
we communicate, increase awareness,
create impact with content, engage with
In this article Ovum look at how Oracle
our partner community, embrace social
advises clients through discovery
to connect with our audience and build
workshops and by taking a consultative
relationships, how we measure, monitor,
approach by being more business-focused
engage in real time, through social and
rather than technology-focused.
mobile to become part of the new
normal business world.
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SaaS PLAYBOOK
DEFINITIVE GUIDES
Businesses that invest in new technology are ultimately providing themselves According to results from IDC's 2016 CloudView Survey, more than 56% of
with a solid platform to stand out against their competitors, giving them a huge all large organizations expect that within two years the majority of their IT
advantage. With increasingly powerful implications for businesses, the biggest capabilities will be delivered through some form of Cloud service Public,
and most respected names in technology, including Oracle, are offering amazing Private, or Hybrid. And 87% of large organizations expect to allocate at least
solutions in the Cloud, ranging from sales and marketing to human resources 10% of their IT budget to a Public Cloud. To meet this anticipated demand, every
and finance to Customer service. complex technology vendor has already made, or is currently making, the choice
about how to "service operationalize" its offerings.
Every productive thing we do on our SaaS For Dummies is the optimum tool
computers is done through a software to help get your head in the Cloud, with For Oracle, this demand creates the
application. The concept of software as a content that will give you a feel for the challenge of operating and growing the
service, or SaaS, provides you with the use place youll want to be in the digital world. company midway through a major shift Click here for full industry report
of the software on a subscription basis, With SaaS, the sky is the limit. while at the same time remaining nimble
with the application residing elsewhere, among much smaller competitors in the
loading onto your device when you same transition to cloud-dominated IT. In
launch it. That elsewhere has become this report IDC examines announcements
popularly known as the Cloud, bringing and predictions that were made at Oracle
the application and any necessary data to Click here for full industry report OpenWorld 2016 and looks at the future for
wherever the user might be. Oracle.
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SUB
SaaSHEADING
PLAYBOOK
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READY TO LEARN MORE? JOIN US ON THIS JOURNEY
e
90% 83% 80% 84%
SAY THAT THEIR CERTIFICATION SAY THAT THEY SAY THAT THEY ARE BETTER ABLE SAY THAT THEY'VE REMAINED WITH
ENABLES THEM TO PROVIDE A HAVE BECOME TO TACKLE COMPLEX ISSUES THEIR CURRENT EMPLOYER AFTER
HIGHER LEVEL OF SERVICE MORE PRODUCTIVE AND PROJECTS GETTING CERTIFIED
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READY TO LEARN MORE? JOIN US ON THIS JOURNEY
PROACTIVE PPA helps develop partner capability and provides a support framework to allow partners
REMOTE to confidently deliver their first implementations on core SaaS products
ASSISTANCE
FOR PARTNER BENEFITS IN SUMMARY OBJECTIVE
IMPLEMENTATION Schedules contact with Oracle Cloud Experts The objectives of the PPA program is to
OF ORACLE CLOUD Production Go Live Readiness
ensure capable partners implement to
reduce time to value and ensure long term
APPLICATIONS Assistance with Configuations & Set Up Customer success. Working together to
achieve successful high value, complex
Review of project progress until successful implementations and effectively drive
transition to Production volume business and successful on-time
Go Live
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READY TO LEARN MORE? JOIN US ON THIS JOURNEY
CUSTOMER SUCCESS
The goal of Customer Success CUSTOMER
organization is to manage the business SUCCESS MANAGER
relationship with our Cloud Customers
SOLUTION RESOLUTION RENEWAL USAGE &
to ensure they are realizing the PRESENTATION EXPANSION
economic value of their investments in
the minimum time. By managing the
Oracle resources the Customer Success 4 5 6 5
Team ensures that our customers adopt, ORACLE
grow their business and are delighted SALES TEAM
with their Oracle solutions.
CLOSE / ASSIGNMENT
SOLUTION RESELL/ PROJECT
DEVELOPMENT 3 IMPLEMENT 61 SUCCEED 4 MILESTONES
Click here to learn more about the role & GO-LIVE
of the Customer Success Team
Watch the Customer Success
Webcast here 2 1 2 3
EXPLAIN & PROJECT
DISCOVER DEFINITION
ENGAGE &
ATTRACT
ACTIVATION &
IMPLEMENTATION
PROVISIONING SUCCESS MANAGER
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ORACLE UNIVERSITY
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ACCESSING DEMO ENVIRONMENTS
Oracle Demonstration Services provides demonstration Click here to access the Demo Systems. If your company has
environments to qualified Oracle PartnerNetwork (OPN) already completed Step 1 you will be able to get access today,
members, allowing Partners to leverage the competitive if not you need to find out who your Company PRM is.
advantages of Oracle's products. Environments are offered
for the purpose of delivering demonstrations and training on Contact your Partner Business Centre (PBC) Team for support
Oracle's technology, applications, and Cloud products. to find that person in your company and to start the process.
Here are some of the exciting things you can do on Oracles For further details, please see also the Partner Demo Blog and
Demo Central just by completing Step 1 in the How to Get the "how to" navigate the Demo Systems access process PDF
Started section at this link:
To learn more about Oracle Demonstration Environments,
Access the latest available Oracle Product Versions click here
Visit the Demo Store to view scripts, click thru demos,
training, videos, etc.
Access High Level Quick-Tours and Click-Thru Demos
Access Shared Sandbox Environments for many Cloud
Services
Complete Step 2 to be able to book a dedicated
configured Environment for your Sales Opportunity
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JOIN THE ORACLE CLOUD PLATFORM PARTNER COMMUNITY
Learn more about developing and Oracle Cloud Platform Partner Explore, learn and engage in the Oracle
deploying applications or get the scoop Community is a collaborative and Cloud.
on referring deals to Oracle or reselling informational communication channel
SaaS Services. to learn about Oracles latest Cloud Click here to visit the community.
Services.
To find out more visit here
Click here to visit the community.
For more information on the pillar communities for HCM, ERPM and CX, please see the relevant Want to Know More section in
the playbook.
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PARTNER BUSINESS CENTRE
70 TEAM MEMBERS COVERING OVER 130 EMEA COUNTRIES SUPPORTING OVER 10,000
PARTNERS IN THE REGION
Run Cloud business development campaigns for the Partners OPN Benefits Table
Assist Partner to sign Cloud Distribution Agreements and attain Oracle Partner Portal
the necessary Resell Rights
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