Professional Documents
Culture Documents
Standardization
Mass Customization
Reliability
Introduction
Product & Service Design Job
Translate customer wants & needs into final goods &
services requirements
Articulate the quality goals
Formulate the cost targets
Refine existing products & services
Develop new products & services
Construct prototypes and test them
Finalize & document the product & service
specifications
Session 6
specifications
Economic Competitive
Secondary objectives:
Function of product / service
Cost & profit
Quality
Appearance
Ease of production / assembly, ease of
maintenance / service
Session 6
Idea Generation
Sources of Idea:
R&D based
Competitor based
Supply-chain based