DAFTAR GAMBAR

Gambar Halaman
2.1 Single Channel Single Phase
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2.2 Single Channel Multi Phase..........................................................
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2.3 Multi Channel Single Phase ............................................................
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2.4 Multi Channel Multi Phase .............................................................
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3.1 Diagram Alir Penelitian ..................................................................
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4.1 Struktur Organisasi SMK Pembina 2 Palembang ...........................
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4.2 Struktur Antrian Loket Pembayaran SMK Pembina 2 Palembang..
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 DAFTAR TABEL

Tabel Halaman
4.1 Data Kedatangan Siswa .................................................................... 24
4.2 Data Kedatangan Siswa Perjam ........................................................ 24
4.3 Rekapitulasi Hasil Perhitungan system antrian dengan satu
fasilitas menggunakan Model A : M/M/I (Single Channel Query
System) atau Model antrian jalur tunggal
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4.4 Rekapitulasi hasil perhitungan system antrian dengan dua fasilitas
menggunakan Model B : M/M/S (Multiple Channel Query System)
atau model antrian jalur berganda
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4.5 Data tingkat kedatangan rata-rata per jam......................................... 40
4.6 Data tingkat pelayanan rata-rata perjam............................................ 40
4.7 Jumlah siswa rata-rata dalam system di loket pembayaran SMK
Pembina 2
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41
4.8 Rata-rata waktu dalam system di loket pembayaran SMK Pembina 2 41
4.9 Jumlah siswa rata-rata dalam antrian di loket pembayaran SMK
Pembina 2
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4.10 Waktu rata-rata siswa untuk menunggu dalam antrian di loket
pembayaran SMK Pembina 2 Palembang

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4.11 Hasil kerja system antrian dengan 1 fasilitas .................................... 43
4.12 Hasil kerja system antrian dengan 2 fasilitas .................................... 44

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 DAFTAR LAMPIRAN

1. Data waktu antrian siswa di Loket Pembayaran SMK Pembina 2 Palembang

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