NAME: MOLINA NUEZ ROSE MARY

CUSTOMER SUPPORT

TECHNICAL SERVICE OF MOVISTAR

104
When our clients have problems with our products or mobiles
services, they call us. Our telephone lines are enabled twenty
four hour.

First of all, we asked them their personal information like names

and surnames. Then, we asked the reason of their call. Next, we
save all the information necessary in our system. After that, our workers of technical service go to
resolve the problem, generally within forty eight hours. Finally, we call them to verify that the
problem have been solved.