You are on page 1of 66

...

2015




( )

/

.

2017

- - - - - 85

w w w. d c r s . s y
info@dcrs.sy







( ) GDP

. .


.

1
%14
[1] %41
( .)mobile money

5142 " :
" " : 5101
.

" ].[2




574 30

].[3

24 30
( [3] )non-banks

.



.

.

2

1 ........ ........ .........................................................................
6 ..................................................................... ................. .... .
6................................................................................................................

6.......................................................................................................

6.............................................................................................

7............................................................................................................

7........................................................................................................................................

8...............................................................................................................................

8.....................................................................................................................................

8........................................................................

8..........................................................................................................
9....................................................................................................................

3.................................................................................................................

3...................................................................................................................................
41...............................................................................................................

41..........................................................................................................
44...............................................................................................

45...............................................................................................
11......................................................................................
)40...................................................................................Automated Clearing House (ACH

3
)40...............................................................................Real Time Gross Settlements (RTGS
11.......................................................................................
40..........................................................................................................
41.........................................................................................................
41.............................................................Credit Cards Networks

11......................................................................................................................

11....................................................................................................

47.............................................................................................................................

19......................................................................................................

(43...........................................................................................)Mobile wallet
43.............................................................................................
55.............................................................................

(11........................................... )ecosystem

12................................................................................
58..................................................................
01....................................................................................................................

11.............................................................................................................
05............................................................................................................................
16.................................................................................................................
06........... .......................................................................................................................
11.............................................................................................................................
(21.......................................................................................... )Interoperability
22 .......................................................................................
22.......................................................................................................
22.............................................................................................
11.................................................................................................................
12....................................................................................................................

4
21........................................................................
17.........................................................................................................
17........................................................................................................................
17...................................................................................................
18...........................................................................................
18............................................................................................
13.............................................................................
13.............................................................................................................
15...................................................................................
21............................................................................................................................
24........................................................................
24.....................................................................................
11.........................................................................
21................................................................................................
21..............................................................
16 ....................................................................................
11...................................................................................
12 ........................................................................................... References

5




.

() .
.

488
].[4

] [5
55 4311 57
4312 .5144


( 50 ) 5115
.



47 4301 . 61

.

.



] [6

. 51


.


""Payment, clearing and settlement systems in...
.

6
: ( %0
) 5101 ].[7

5144 ] [1
5141
711


(.)Mobile money 5

) (IFC
.

4326 481

. 411 :

].[8

] [9
( )IFC Mobile Money Toolkit
.

4370

[10] .
.

44111
511 .

7
811 521

handsets .
] [11


( .) financial inclusion
( ) GSMA Mobile Money Deployment tracker
( ) Unbanked 574 414
.

( )Technology Watch 5140"



" ].[12


01 ].[13



.

:
].[14

" "

.

].[15

8

:



( ( 155) )
.[16] %411


.




].[17

9

%11 .[18] 5142




.



5142 %78 %02
].[18

11

] [1 711
5144 5141
%41

.


5144 5141
( .)5141

( SE Standard Error )

11
( Share with an
) account ( 711+)
.

:[3] GSMA
.


[3] GSMA 5144 5142


.


Settlements
System ] [6 :

.4 :Payments
Clearing System

.
Payments Systems

12
.5 :Clearing
.
.0 :Settlement
.
National Switch ATMs
.POS
[19] .

)Automated Clearing House (ACH



. .

)Real Time Gross Settlements (RTGS



( ) Real Time

( ).


( ) 5146

52.10 ] [20 5.1 .4332

/ 44



.[21] 5142

13

:

:Fedwire &CHIPS
Fedwire CHIPS 4.2

[22] .
:SEPA .
:CIPS ()yuan or renminbi
].[23

Credit Cards Networks




( ) Cardholder ( .) Issuer

: ( )Acquirer .

.


( )Processor ( ) Payment Gateway (
)...


.


[24] :

.4 ( )Authorization







.

14



.

.5 ( :) Clearing & Settlement


.

Visa, MasterCard, American Express, Discover .



Visa MasterCard
.
:UnionPay 5115
.
:JCB .
Mir( ) : 5146
5141 Visa

4 [27] [26] [25] .5142






.
" 5145 "


[28] :

:

.

401 411
( 5142 .)[3] 574
311

( 5142 5141 511 ] [29

%4111 .)[30] 5142

15



:


:
Vodafone, Orange and airtel
Google
Apple and Samsung NFC
Carrefour PayPal
Western Union,
MoneyGram, Visa, MasterCard and Amex .
(
).
( )Business case


MNO-based (
( .))ecosystem

) PwC( 5144 51

52 .5146

.




.


:
.4 .
.5
:
:
.
.
.

. :
.
.
.

16

. : .

( )Un-banked ( ) Under-banked


.


.




[12] :
.4
: ( .)proximity payments
.5
. ( ) .)peer to peer (P2P

( )Domestic ( .)international remittance
: .0

.





.




.



[29] : GSMA
.4 ( :) Incoming ( )
( )cash-in

( )cross-net.

.5 ( :)Circulating

( )
( ) on-net .

17
.0 ( :) Outgoing .

( ) cash-out
.


]:[31


.4 .
.5


.
" ")"mobile money ( " .0



[12] :
: . -4
-5
( :) Proximity payments ( )C2B

.

18
:

( C2B/B2C
P2P
())cash

()Domestic
M-commerce
( international

)remittance

( )Mobile wallets

()Mobile as POS

.4 :

(
) NFC (.)mPOS
.5
.

.


()Mobile wallet



( ) Unbanked

(.)Banked

19


()NFC




.



( EMV EMV )NFC

] [33] [32 ) (FLC
5142 EMV
Google Wallet 5144
Softcard 5145 Apple Pay 5141 Android Pay Samsung Pay .5142

.

21

[30] Deloitte

5142


NFC
%1.2 .%2

[34] EMV

) (FLC
.

2013 2014

Region EMV Cards Adoption EMV Cards Adoption Rate


Rate
Canada, Latin America, 471M 54.2% 544M 59.5%
and the Caribbean
Asia Pacific 942M 17.4% 1,676M 25.4%
Africa & the Middle East 77M 38.9% 116M 50.5%
Europe Zone 1 794M 81.6% 833M 83.5%
Europe Zone 2 84M 24.4% 153M 40.4%
United States - - 101M 7.3%

21

()mPOS


.

Square

( ) %5.72 .



574 30 :
.4 ( :) P2P transfer .
.5 ( :) Bill payment
( ) over-the-counter
.
.0 ( :)Bulk disbursement

.
.1 ( :)Merchant payment
.
.2 ( :)International remittance .
.Western Union

22
5142
.

( 12.9) ( )
(
%11.1 %11.1
()P2P transfer

%11.2 %6.2
()Bill payment

%2.2 %1
()Bulk disbursement

%2.1 %1.9
()Merchant payment

%1 %1.4
()International remittance

( 45 )5142
PayPal .[3] 5142



( )Bulk disbursement
5142 %41.6
%58.5 .

23
24

)ecosystem(

branchless bank

.
.
:[12]

Stakeholder Expectations
Consumer Reduced risk of carrying cash

Minimal learning curve

New service is available everywhere

Low or zero additional cost of usage

Security of transactions

Person-to-person transactions
Send and receive money (both domestic and international
remittances)
Friends/family Send and receive money (both domestic and international

members remittances)
Send/receive money in emergency situations

Employers Reduce time

Reduce cash risks

Mobile Add value to existing services

network Increase customer loyalty


operator New revenue channel
(MNO)
Banks/microfin Branding and customer loyalty

ance New customers


institutions Ownership or co-ownership of the new payment application
(MFI) Secure and trusted payment service

Anti-money laundering requirements

Integration/use of existing infrastructure and payment methods

25
Agents Earns commission on transactions

New revenue streams

Increase traffic and sales

Merchants Offer convenience to customers

Regulator Promote financial inclusion and reduce cash risk

Promote interoperability among payment services

Reduce risks of money laundering and open job opportunities.




]:[12

.4 :MNO-centric



.
.5 :bank-centric



.
.
.0 :Partnership
.
. : PayPal
Visa MasterCard Western Union
Western Union Global Telecom Smart Communications
.

.
] .[35
[12] :

( )
.

26

.
" "
.

.
.
.




[35] .

GSMA

] [11

. "
: " ] [36 :

.4
.
.
.5
.
.0 ( )Due Diligence .
.
.1
. (
).
.2
.

27
.6 ( .) interoperable


.




.
].[37

IVR

" " .
.

28
SMS
( 461)
( ) structured SMS

. .

USSD

USSD SMS
Welcome to BANK, reply

with:
USSD .
1 for balance enquiries

2 for inter-account transfers

* # *120*2265# 3 for person to person ussd
payments

4 for bill payments
.

1 ( The Balance
.)of your account is 100.00 ussd .
WAP
.
) (WAP sites ) WML (Wireless Markup Language

.
.
.HTTP

STK
SIM

.
.
.

29

] [29
USSD Apps
.


Apps
( )
( ) .


[38] :
.

USSD ( )session time-out
.
.
.
(
)...

( )Agent locator
.

31
Bitcoin 5113 ()bitcoin mining
( )miners


()
].[39

EMV NFC
EMV

( ) EuroPay, MasterCard, and Visa
] .[40
4336 .EMVCo

EMV NFC
( 1.4)
EMV 41 .

( )contactless ( )contact chip card
( )Contactless chip card ( ) Dual interface card
( Contactless POS terminal ) Dual interface POS terminal

) Mobile NFC device( NFC


(.[40] )tap & go
[24] .EMV

31


: ...

.4 :
.
.5 :
.
.0 : :
.
( .)Confidentiality, Integrity and Availability
(Tow- .
.)factor authentication, Securing data & Apps
( )Encryption & tokenization .
( .)Proof of delivery .
(.)Non-repudiation .




(.)EVM & NFC

32



[12] :





No IVR

No SSMS

Session oriented No USSD


Yes SIM toolkit
SIM SIM
Yes SSL WAP

OECD " " ] [41


. :
.



:



] [42:



) :Secure Element (SE
SIM .
) .Host-based card emulation (HCE )Android 4.4 (KitKat

.NFC
) .Trusted Execution Environment (TEE
.

33
[43]:

SE TEE HCE
Rich resources )no (limited Yes Yes
Level of security high Middle Low
Performance low High High
Need (number
of apps small high High
)that need it
User Interface none or very middle rich very rich
limited
Processing speed Low High High

Extra costs High Low low or none

:
.Data Encryption (
)
E2EE .P2PE
.Tokenization ) primary account number (PAN Payment

token PAN (

) . EMVCo [44] 5141



.[44] EMVCo



.cloud
(trusted service
) ) manager (TSM ( ) token requester
:
.4 .
.

34
TSM .5
.
TSM ( ). .0

TSM. .1
TSM ( ) Token Vault .2
( Google
) Android Pay ( Apple
.)Apple Pay



:
:(Tap) .4 (

)
( ) Unlooked NFC


Apple Pay
.
.5 ( )Authorization Request

.TSP
.0 TSP
.
.1

.NFC

.2 )Go( .

35
(
) Credit Cards Networks
.


( [45] )cross-channel fraud
5141
46 45.7 ].[46



( ) un-banked ( ) under-banked

.

36

:[12]

M-money
application Countries implemented Main Features Technology*
M-PESA Kenya, Tanzania, South P2P transfers STK, USSD,
Africa and Afghanistan
Pay school fees app
Pay electricity bills
Pay for goods and services
Easypaisa Pakistan Pay utility bills USSD and
Make P2P transfers Internet, App
Increase air time credits
Save money
Pay for goods and services
T-Cash Haiti Receive salary USSD, App
Make P2P transfers
Pay bills
Globe Philippines Pay utility bills SMS, STK, App
GCash Make P2P transfers
Use as a mobile wallet
Increase air time credits
Pay for goods and services
Airtel India and 14 African Make P2P transfers USSD, App
Money countries including Uganda, Pay for goods and services
Tanzania and Kenya Bill payments
MTN Africa, including Uganda, P2P transfers USSD, STK,
Mobile Ghana, Cameroon, Ivory Buy air time App
Money Coast, Rwanda and Benin. Check balances
Pay utility bills
EKO India Make P2P transfers USSD, App
Bill payments
Loan payments

37
WIZZIT South Africa P2P transfers USSD, App
Buy air time
Check balances
View statements
Pay electricity

*


Vodafone M-PESA
Safaricom 5117 42 (
) [12] .

M-PESA


.


.

45 .

.

( )

( ) flat fee .

[47] .

38
M-PESA Western Union

2 M-PESA
" "Lipa Karo Na " "Nunua Na
].[48

Vodafone M-PESA Vodafone Cash 5140


].[49

%83
(

)[50].

EasyPaisa 5113
( Telenor
)Pakistan and Tameer Microfinance Bank
%24 .

39
52.111.

/
()over-the-counter


( ) m-wallet
EasyPaisa

].[51
( ) ].[52





. EMV NFC
.

MasterCard Visa Tap & Go




NFC PIN

. PIN
.



NFC


.
PayPass
.ATM
][53

41
Android Pay 5142

.




(.)POS


HCE
Android Device Manager
.

Apple Pay
Apple iPhone Apple Watch iPad

.
.
( ) SE .
icloud.com/find
.


4338 5142
1.3 %58 .

473 511
411 27
56 ].[54


( ) Online iPhone Android .

41
()Interoperability




( )EMVCo
EMV, NFC, Tokenization

.



( A2A
[55] )Interoperability

.
.

[56] :
.4 ( :)Platforms
/ .
.5 : .
.0 : .SIM

42
( )
].[3
[56] :

43


ACH RTGS


( ) ATM
.

.
.
(

).



/1/
5113


/48/
5141

/47/
5145


/65/
5140

44

/0/
5141

.
.

:
.
.
.

/12/ 1551


. 45
.
/11/ 1551


.

31
/45/ /58/ 5114 /82/ / 86/ .
/45/ /58/ 5114 8- .

.

45
/11/ 1511

/ 40/
1 :

92 11 1551
.

1921 1511/6/1

.
.
" :

".

1125 1512/9/16
:

.
.

( )
( ) .


/4/ 5111

.

.



.

46




.

" "
4/.. / 5140/5/41

.



. .


/87/ 4320/0/58

.4326


( ) .


.

.

ACH RTGS .National Switch


.



/1687/ 5144/0/53
5311 5117/7/3
/503/./ 4 .5116/44/53 :

.4
.

47
.5
.
.0

.
.1
.
.2
.
.6 .



/48/ .5141

.


/1/
5113 5113/5/52

.



[57] :5144/8/0

:
.

.


.

48

.
(
( ... .




.
) (e-purse .

(
).



/40/ 5145



.



/4306/ 4372/7/41
/4/ 5111

.

49

.


%52 5117


Vouchers 2111.
.


5113 5118 5113 :

1559 9/15-1/1 1552


534,101,318 446,586,637
021,404 458,417
44,348 1,176 161
323 024
738,111 048,230
)%54( 72,712 )%47( 55,517
)%73( 021,404 )%80( 416,187
805 317
)%1.116( 5,481 )%1.112( 666

51




.
USSD .
( )https://ebank.reb.sy
.




5113
:

51





30,000,000 5,000,000 1
2
20,400,000 3,400,000 3
24,000,000 4,000,000 4
1,600,000 1,600,000 5
1,300,000 650,000 6
7
2,000,000 1,000,000 8
9
10

500,000 11 ( )

125,000 125,000 12

460,000 460,000 13

14
15
16
3,000,000 17
( ) 18
19
6,000,000 20
21
22
23
500,000 24
( ) 25
300,000 300,000 26
1,900,000 1,600,000 27

28

52

5,200,000 5,200,000 29


200,000 200,000 30

91,485,000


.Western Union
. ] [58 5142
24
%15 (.)GDP


( ] ) [59 %50
5144 ( 5141 )( )
.




.
Bitcoin


.

53



:
.4 .
.5 .
.0 .

. .1 :
.2 .
.6 .
:
.4 .

.5
.


.
.0
.
.1 .

.4
( )supportive ( )protective
] .[60 ]:[61
. .
.
. .
. :

.

54
. :
.
. () :
.
.5
.
. .0
. .1
.2


.

.6

.
.7



.
.8 .
.3
.
"
" ].[62

55


Interactive Voice Response IVR
Short Message Service SMS
SIM Toolkit STK
EuroPay, MasterCard, and Visa EMV
near-field communication NFC
International Monetary Fund IMF
Bank for International Settlements BIS
Financial market infrastructures FMIS
Unstructured Supplementary Service Data USSD
Wireless Application Protocol WAP
End-to-end encryption E2EE
Point-to-point encryption P2PE
how host-based card emulation HCE
Trusted Execution Environment TEE
The Society for Worldwide Interbank Financial Telecommunications SWIFT
The Clearing House Interbank Payments System CHIPS
Automatic Clearing House ACH
The Single Euro Payments Area SEPA
China International Payment System CIPS
Mobile Network Operator MNO
Consultative Group to Assist the Poor CGAP

56



Mobile payments

Mobile money transfer

Mobile banking
)International Monetary Fund (IMF
Articles of agreement of the International Monetary
Fund
World Bank
)Bank for International Settlements (BIS
)Global Financial Inclusion (Global Findex
)Financial market infrastructures (FMIs

Mobile money
)near-field communication (NFC

Global mobile broadband population coverage

)EuroPay, MasterCard, and Visa (EMV

magnetic-stripe plastic card

chip card

EMV chip-enabled POS
EMV
Fraud Liability Shift (FLS) policy


Un-banked
()


Under-banked

57
References

[1] World Bank, "The Global Findex Database 2014, Measuring Financial Inclusion around the
World," 2015.

[2] Bill & Melinda Gates Foundation, "2015 Annual Letter: page 3: MOBILE BANKING WILL
HELP THE POOR TRANSFORM THEIR LIVES," [Online]. Available:
https://www.gatesnotes.com/2015-Annual-Letter?page=3&lang=en. [Accessed 2016].

[3] GSMA, "2015 State of the Industry, Mobile Money," 23 Feb 2016. [Online]. Available:
http://www.gsma.com/mobilefordevelopment/wp-
content/uploads/2016/02/SOTIR_2015.pdf. [Accessed 2016].

[4] International Monetary Fund (IMF), [Online]. Available: http://www.imf.org.

[5] IMF, " ," 2011. [Online]. Available:


https://www.imf.org/external/pubs/ft/aa/ara/index.pdf. [Accessed 2016].

[6] Bank for International Settlements (BIS), "Principles for financial market infrastructures,"
2012.

[7] World Bank, [Online]. Available: http://www.worldbank.org.

[8] International Finance Corporation (IFC), " ," [Online].


Available:
http://www.ifc.org/wps/wcm/connect/Multilingual_Ext_Content/IFC_External_Corporate_
Site/Home_AR. [Accessed 2016].

[9] International Finance Corporation (IFC), "Mobile Money Study," 2011. [Online]. Available:
http://www.ifc.org/wps/wcm/connect/fad057004a052eb88b23ffdd29332b51/MobileMo
neyReport-Summary.pdf. [Accessed 2016].

[10] SWIFT, "Discover SWIFT," [Online]. Available: https://www.swift.com/about-us/discover-


swift. [Accessed 2016].

58
[11] GSMA, "Mobile Money Programme," [Online]. Available:
http://www.gsma.com/mobilefordevelopment/programmes/mobile-money/. [Accessed
2016].

[12] ITU, "The Mobile Money Revolution," 2013.

[13] The Consultative Group to Assist the Poor (CGAP), [Online]. Available:
http://www.cgap.org/. [Accessed 2016].

[14] Bill & Melinda Gates Foundation, "LETTER FROM BILL AND MELINDA GATES," [Online].
Available: http://www.gatesfoundation.org/Who-We-Are/General-Information/Letter-
from-Bill-and-Melinda-Gates. [Accessed 2016].

[15] Bill & Melinda Gates Foundation, "FINANCIAL SERVICES FOR THE POOR," [Online].
Available: http://www.gatesfoundation.org/What-We-Do/Global-Development/Financial-
Services-for-the-Poor. [Accessed 2016].

[16] World Bank, 2016. [Online]. Available: http://data.worldbank.org.

[17] ITU, "ICT Facts & Figures, The World in 2015," 2015.

[18] GSMA, "The Mobile Economy 2015," 2015.

[19] Bank for International Settlements (BIS), "Payment, clearing and settlement in various
countries," [Online]. Available:
http://www.bis.org/cpmi/paysysinfo.htm?m=3%7C16%7C30. [Accessed 2016].

[20] SWIFT, "Monthly FIN traffic evolution," [Online]. Available: https://www.swift.com/about-


us/swift-fin-traffic-figures. [Accessed 27 Feb 2016].

[21] Global Research, "Russia Precipitates the Abandonment of the SWIFT International
Payments System among BRICS Countries," 06 Oct 2015. [Online]. Available:
http://www.globalresearch.ca/russia-precipitates-the-abandonment-of-the-swift-
international-payments-system-among-brics-countries/5480183. [Accessed 2016].

[22] The Clearing House, "CHIPS," [Online]. Available:


https://www.theclearinghouse.org/payments/chips. [Accessed 2016].

59
[23] RT, "China launches global yuan payment system," 9 Oct 2015. [Online]. Available:
https://www.rt.com/business/318103-china-payment-system-yuan/. [Accessed 2016].

[24] wikipedia, "Credit card," [Online]. Available: https://en.wikipedia.org/wiki/Credit_card.


[Accessed 2016].

[25] RT, "Russia to issue 30mn national payment cards in 2016 CBR head," 10 Aug 2015.
[Online]. Available: https://www.rt.com/business/312073-russia-national-payment-
system/. [Accessed 2015].

[26] The Wall Street Journal, "Russia Launches Local Electronic Payment System, Mir cards mark
response to complications that arose from Western sanctions," 15 Dec 2015. [Online].
Available: http://www.wsj.com/articles/russia-launches-local-electronic-payment-system-
1450195940. [Accessed 2016].

[27] RT, "Visa to stop guaranteed service operations in Russia," 29 Sep 2015. [Online]. Available:
https://www.rt.com/business/316862-russia-visa-payments-system/. [Accessed 2016].

[28] SWIFT, "Mobile payments, Three winning strategies for banks," 2012.

[29] GSMA, "State of the Industry, Mobile Financial Services for the Unbanked," 2014.

[30] Deloitte, "Contactless mobile payments (finally) gain momentum," 2016.

[31] Bank for International Settlements (BIS), "Innovations in retail Payments," 2012.

[32] Global payments, "Initiatives of the Payments Industry, Electronic Payments Industry
Information," [Online]. Available: https://www.globalpaymentsinc.com/us/customer-
center/industry-initiatives. [Accessed 2016].

[33] EMV Migration Forum, "Understanding the 2015 U.S. Fraud Liability Shifts," May 2015.
[Online]. Available: http://www.emv-connection.com/understanding-the-2015-u-s-fraud-
liability-shifts/. [Accessed 2016].

[34] EMVCo, "Worldwide EMV Deployment Statistics," [Online]. Available:


http://www.emvco.com/about_emvco.aspx?id=202. [Accessed 2016].

61
[35] CGAP, "Nonbank E-Money Issuers: Regulatory Approaches to Protecting Customer Funds,"
2011.

[36] GSMA, "Mobile Money: Enabling regulatory solutions," Feb 2013. [Online]. Available:
http://www.gsma.com/mobilefordevelopment/programme/mobile-money/mobile-
money-enabling-regulatory-solutions/. [Accessed 2016].

[37] GSMA, "Mobile Banking Technology Options," Aug 2007. [Online]. Available:
http://www.gsma.com/mobilefordevelopment/wp-
content/uploads/2012/06/finmark_mbt_aug_07.pdf. [Accessed 2016].

[38] GSMA, "SMARTPHONES & MOBILE MONEY: The Next Generation of Digital Financial
Inclusion," Jul 2014. [Online]. Available:
https://gsmaintelligence.com/research/?file=292448897b0c857bc9909a0fbf783376&dow
nload. [Accessed 2016].

[39] Bitcoin, [Online]. Available: https://bitcoin.org. [Accessed 2016].

[40] Smart Card Allience, "EMV and NFC: Complementary Technologies Enabling Secure
Contactless Payments," 2015.

[41] OECD, "MANAGING THE RISK OF MOBILE BANKING TECHNOLOGIES," 2008.

[42] Smart Card Allience, "Technologies for Payment Fraud Prevention: EMV, Encryption and
Tokenization," 2014.

[43] GlobalPlatform, [Online]. Available: http://www.globalplatform.org/.

[44] EMVCo, "EMV Payment Tokenisation Specification Technical Framework," Mar 2014.
[Online]. Available: https://www.emvco.com/specifications.aspx?id=263. [Accessed 2016].

[45] gemalto, "Lets talk tokenization," [Online]. Available: http://www.gemalto.com/brochures-


site/download-site/Documents/tel-tokenization-infographic.pdf. [Accessed 2016].

[46] Javelin Strategy & Research, "2015 IDENTITY FRAUD: Protecting Vulnerable Populations," 2
Mar 2015. [Online]. Available: https://www.javelinstrategy.com/coverage-area/2015-
identity-fraud-protecting-vulnerable-populations. [Accessed 2016].

61
[47] Vodafone, "What is M-Pesa?," [Online]. Available:
http://www.vodafone.com/content/index/what/m-pesa.html. [Accessed 2016].

[48] SafariCom, "M-PESA Timeline," [Online]. Available:


http://www.safaricom.co.ke/mpesa_timeline/timeline.html. [Accessed 2016].

[49] Vodafone Egypt, "Vodafone Cash," [Online]. Available:


http://www.vodafone.com.eg/vodafoneportalWeb/en/P20400385021371153904402.
[Accessed 2016].

[50] GSMA, "Easypaisa: Mobile Money Innovation in Pakistan," 5 Jul 2013. [Online]. Available:
http://www.gsma.com/mobilefordevelopment/wp-content/uploads/2013/07/Telenor-
Pakistan.pdf. [Accessed 2016].

[51] CGAP, "EasyPaisa: Incentivizing Mobile Wallet Usage in Pakistan," 27 Apr 2015. [Online].
Available: http://www.cgap.org/blog/easypaisa-incentivizing-mobile-wallet-usage-
pakistan. [Accessed 2016].

[52] EasyPaisa, [Online]. Available: https://www.easypaisa.com.pk/.

[53] Google Wallet, "Google Wallet & Android Pay," [Online]. Available:
https://www.google.com/wallet/faq/. [Accessed 2016].

[54] PayPal, "About PayPal," [Online]. Available:


https://www.paypal.com/webapps/mpp/about.

[55] GSMA, "A2A Interoperability: Making Mobile Money Schemes Interoperate," Feb 2014.
[Online]. Available: http://www.gsma.com/mobilefordevelopment/wp-
content/uploads/2014/03/A2A-interoperability_Online.pdf. [Accessed 2016].

[56] CGAP, "Interoperability in Branchless Banking and Mobile Money," 2012. [Online].
Available: http://www.cgap.org/blog/interoperability-branchless-banking-and-mobile-
money-0. [Accessed 2016].

[57] , " ," [Online].


Available: http://nans.gov.sy/images/stories/doc/epaysummary.pdf. [Accessed 2016].

62
[58] World Bank, "Migration and Remittances Briefs," [Online]. Available:
http://www.worldbank.org/en/topic/migrationremittancesdiasporaissues/brief/migration-
and-remittances-publications. [Accessed 2016].

[59] World Bank, "The Global Findex Database 2011, Measuring Financial Inclusion," 2011.

[60] CGAP, "Financial Inclusion," [Online]. Available: http://www.cgap.org/topics/financial-


inclusion. [Accessed 2016].

[61] GSMA, "Mobile Money Regulatory Guide," [Online]. Available:


http://www.gsma.com/mobilefordevelopment/programmes/mobile-money/policy-and-
regulation/guide/. [Accessed 2016].

[62] World Bank, "Overview: National Financial Inclusion Strategies," 11 Nov 2015. [Online].
Available: http://www.worldbank.org/en/topic/financialinclusion/brief/national-financial-
inclusion-strategies. [Accessed 2016].

[63] World Bank Development Research Group, the Better Than Cash Alliance, and the Bill &
Melinda Gates Foundation, "THE OPPORTUNITIES OF DIGITIZING PAYMENTS," 2014.

[64] , " ," 28 8 2014. [Online].


Available: http://www.albankaldawli.org/ar/news/press-release/2014/08/28/world-bank-
report-digital-payments-economic-growth. [Accessed 2016].

63
- - - - - 85

Damascus - syria
Te l : + 9 6 3 1 1 6 1 1 4 7 7 6
Fax: +963 116 114 731

w w w. d c r s . s y
info@dcrs.sy

You might also like