Reg. No.: Question Paper Code : 87116 M.B.A. DEGREE EXAMINATION, FEBRUARY/MARCH 2018. ‘Third Semester Human Resource Management 103043 TRAINING AND DEVELOPMENT. (All Regulations) ‘Time : Three hours Maximum : 100 marks PART A — (5 x 4 = 20 marks) Answer any FIVE questions. 1. What are the objectives of training and development? 2, What are the purposes of training need analysis? 3. Enumerate the types of costs involved in training programmes. 4. What is Training Audit? 6. What is In-basket technique? 6. Write a note on auceeseion planning and its advantages. 7. What is training validation? 8. Briefly discuss the principles of evaluation of training. PART B— (4x 16 = 64 marks) Answer ALL questions. 9. (a) Explain how training model can be applied to organizational improvement and problem solving. Or logal Issues that the training unit must consider g activities? Describe how these issues could create challenges for HRD. b)10. 1 12. 13. (a) Explain the Training Need Analysis Model. Or (b) Discuss the factors affecting training design. What are the constraints in designing training? (a) Bnunciate the strengths and limitations of audiovisuals. 7 Or (») Explain computer based training methods. (a) Detail on the training for executive level management. Or (Training should be evaluated. Express your views on why and how to evaluate training. Part © —(1 x 16=16 marks) « Case Study — Compulsory. ‘An automobile parts manufacturer (APM) was attempting to institute employee problem-solving teams to improve quality. This action was strongly cneouraged by its biggest customer, a major automobile manufacturer. ‘The competition in the original equipment manufacturing (OEM) business is especially fierce. ‘The major automobile | manufacturors (ford, GM, DaimlerChrysler, Toyota, Honda. etc.) now demand high-quality parts at oxtromely low costs, and they often play supplier against the other to force the OEM industry to meet their standards. 'A training needs analysis of middle-level and first-level production managers vt as conducted, These thanagers were responsible for the operation of the parts production system, a system that is highly mechanized and somewhat eiomated. The labour force in this area is primarily high-school graduates, but many have less education. The managers’ responsibility prior to the change was to ensure that the hourly workers did their jobs in the propor connor and that the right amount and type of parts were produced to meet the production schedule. ‘Phe TNA showed low technical knowledge among these managers because they had been hired to monitor the hourly employees, They did not really Understand the machinery and equipment and had never operated it. Most of them used a confrontational style in dealing with their subordinates because they felt that if they took a gentler approach, the unionized workforce would take advantage of them. They managers were all selected on the basis of their high need to control their environment, high need to achieve, and willingness me Nork with others to get the job done. These traits still characterize this group of managers. 2 87116Case Questions : @) () © @ What is the managerial context in which these managers will be operating? Do you think training designed to help managers understand the context they will be operating in will be helpful? Why or Why not? What types of competencies should be developed in the management training? Give your rationale. What types of training should be used to provide the different competencies? How long will it take to provide this training? Give your rationale. What are the alternatives to management development? Do you think one of these alternatives should be used? Why or why not? 3 87116‘Time : Three hours (ore uestion Paper Code Q M.B.A. DEGREE EXAMINATION, AUGUST 2012. ‘Third Semester Human Resource Management 103043 — TRAINING AND DEVELOPMENT (All Regulations) Maximum : 100 marks PART A— (6 x 4 = 20 marks) ‘Answer any FIVE questions. What is training? What is development? What is training need analysis? What are the organizational constraint that affects training design? What is simulation? List out the special needs of technical manager What is validation? What is training audit? PART B— (ix 16 = 64 marks) ‘Answer ALL questions. (a) Discuss the role of traiming organizations. Or (b) What is training proce model? Explain.10. (a) Outline the framework for conducting a training need analysis. Or (b) Explain the approaches to training needs analysis. 11. (@) What are the factors to be considered for training design? How will you develop training objectives? Or (b) Describe the various training methods and aids. 12, (a) Outline the implications of management development. Or (b) Discuss the features of training audit. What are the types of evaluation? PART C — (1x 16 = 16 marks) Case Study Compulsory 13. Mr. VijayKant joined the Railways five years back when he was 21 years old. He proved himself as an efficient steam engine driver. He bagged the Railway Minister's Best Driver's Award this year. He was asked to undergo training in diesel engine driving due to massive dieselization in South Central Railway. But he was reluctant to take up training. The head of the loco staff was quite surprised to know the reluctance of Mr. Vijay Kant when a number of drivers of steam engine have volunteered themselves to undergo training in diesel engine driver. Question Identify the problem in this case and suggest the strategies to overcome the problem,