Principle 1: Meeting Stakeholder Needs

Stakeholder- anyone who has responsibility for and expectation in the enterprise

Classified in two:
*Internal (e.g. BOD, managers,etc.)
*External (e.g. stakeholders, customers, etc.)

Enterprise exist to create value for stakeholders which is usually a governance

objective.

Governance Objective: Value Creation

*Benefits Realisation
*Risk Optimisation
*Resource Optimisation

Stakeholder Needs >>> Enterprise's Actionable Strategy

1. Stakeholders Drivers Influence Stakeholder Needs

Goals Cascade

Stakeholder Drivers > Stakeholder Needs > 17 Enterprise Goals > 17 IT- Related
Goals > Enabler Goals

>Identify priorities for implementation based on:

-Strategic objectives
-Related Risk

>Define tangible goals and objectives

>Identify and communicate how enablers are important to achieve enterprise goals

2. Stakeholder Needs Cascade to Enterprise Goals

*Figure 24
Vertical(columns)- Stakeholder Needs
Horizontal(rows)- Enterprise Goals

(!) when identifying enterprise goals a further specification may be included

*Figure 5
BSC Dimension

3. Enterprise Goals Cascade to IT-Related Goals

*Figure 22
Vertical(Columns)- IT-related Goals
Horizontal(rows)- Enterprise Goal

*Figure 6
First Column- IT BSC Dimension
Second Column- Enterprise Goal

4. IT- Related Goals CAscade to Enabler Goals

Enablers- factors that influence something will work

*Enablers includes
-Processes
-Org. Structures
-Information

*figure 23
Column- Cobit 5 Processes
Row- It related Goal