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ACT 18 Evidencia 10 Post Sale Dialogue PDF
ACT 18 Evidencia 10 Post Sale Dialogue PDF
APRENDIZ:
EMIRA PATRICIA SANCHEZ
NORBERTO ARDILA JIMENEZ
TUTOR:
MARTHA TROCHEZ DIAZ
In the sale and purchase of a product at a national and international level, there
is an aspect called the post sale offered service.
In the following Web sites you will listen to some conversations about post sale
service. Pay attention to the way dialogues are carried out as well as the
vocabulary use.
www.npr.org/blogs/money/2012/12/21/167802325/episode-425-an-fbi-
hostage-negotiator-buys-a-car
www.pon.harvard.edu/daily/international-negotiation-daily/negotiating-in-
china-the-importance-of-relationship-building/
Afterwards, with a partner write a dialogue in English about a post sale situation
in an international transaction, use the vocabulary learnt in this Learning
activity.
This evidence must be sent in Microsoft Word or Pdf format through the e-
learning platform, as follows:
Hola muy buenos das habla a Hi, very good morning, talk to the
Centro de soporte de venta de la sales support center of the
Asociacin de Productores de Association of Producers of Avocado
Aguacate de los Montes de in the Montes de Mara -
Mara- APROAMAR le atiende APROAMAR, attends to you, with
Kamila Ardila, con quin tengo whom I have the pleasure?
el gusto?-
-Good morning my name is Jaqueline
-Buenos das mi nombre es Martinez
Jaqueline Martnez
-Hi Jaqueline Martinez, what can I do
-Hola Jaqueline Martnez, En for you?
qu puedo servirle?
- My problem is that I can not connect
Mi problema es que no puedo to the website of the Association of
conectarme con la pgina web de Producers of Avocado Montes de
la Asociacin de Productores de Mara - APROAMAR to verify my
Aguacate de los Montes de order of Avocado -
Mara- APROAMAR para verificar
mi pedido de Aguacate - -I understand your problem of
connection difficulty, could you give
-Entiendo su problema de me your full name and phone
dificultad de conexin, me number?
podra dar su nombre completo y
nmero de telfono? -Of course, My name is Jaqueline
Ester Martnez Contreras and my
-Claro, Mi nombre es Jaqueline telephone number is 3145201437
Ester Martnez Contreras y mi
nmero telefnico es el - Okay, wait a moment we are
3145201437 processing your data ... Could you
give me more details of your order?
-Muy bien espere un momento
estamos procesando sus datos "You could tell me the order number
Me podra brindar ms detalles and the destination city -
de su pedido?-
-If the number is ZTE 510- and the
-Me podra decir el nmero de City is Barranquilla- Warehouses
pedido y la ciudad de destino ARA
-Si- -Yes-
Ok muy bien gracias por llamar a Okay very well thank you for calling
Centro de soporte de venta de la the Sales Support Center of the
Asociacin de Productores de Association of Producers of Avocado
Aguacate de los Montes de Mara- Montes de Mara- APROAMAR was
APROAMAR le atendi Kamila treated by Kamila Martnez to spend a
Martnez que pase una bonita tarde, nice afternoon, thank you very much-
muchas gracias
BIBLIOGRAPHY