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ISO 14971: Overview of the standard April 2, 2010

FDA Medical Device Industry Coalition

ISO 14971: Overview of


the standard

Risk Management Through Product Life


Cycle: An Educational Forum

William A. Hyman
Department of Biomedical Engineering
Texas A&M University

Medical devices
Application of risk
management to
medical devices
- 14 pages in body
- 63 pages in 10 Annexes

April 2010 2

William Hyman, Sc.D. 1


ISO 14971: Overview of the standard April 2, 2010

Contents
Scope
Terms and definitions
General requirements
Risk analysis
Risk evaluation
Risk control
Residual risk acceptability
Report/documentation
Post-production
April 2010 3

Contents
Scope
Terms and definitions
General requirements
Risk analysis
Risk evaluation
Risk control
Residual risk acceptability
Report/documentation
Post-production
April 2010 4

William Hyman, Sc.D. 2


ISO 14971: Overview of the standard April 2, 2010

Annexes
Rationale
Overview
Identifying device characteristics that have risk
Risk concepts
Examples of hazards
Risk management plan
Techniques
In vitro
Biological hazards
Residual risk
April 2010 5

Observations on 14971

It is voluntary
It is cited and recognized by FDA

A search within FDA for ISO 14971


produces 564 items!
Its
useful application requires
knowledge and diligence

April 2010

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ISO 14971: Overview of the standard April 2, 2010

Observations on 14971
The reasons to undertake risk
management (guided by 14971)
are that:
Reducing risk is a good thing

Compliance is also a good thing

Dont let the compliance imperative


overwhelm the risk control imperative

April 2010

Direct citations of 14971 in submitted


documents

From an MDR: risk analysis (performed


according to ISO 14971 2000

From a 510(k) Summary: risk analysis


preformed identifiedby ISO 14971and QSR
and internal procedures for risk analysis.

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ISO 14971: Overview of the standard April 2, 2010

General principles
Risk is commonly described as having two
principle components:

> Severity
if the harm occurs
> Probability
of the harm occurring

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A few definitions

Harm is the adverse event


Hazard is the potential cause of the harm
Note: You can detect a hazard before it
causes harm, but detecting harm means
the harm already occurred
Safety is the absence of unacceptable risks
But unacceptable to whom?

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William Hyman, Sc.D. 5


ISO 14971: Overview of the standard April 2, 2010

General principles

Risk management is something that


you have to
actively do
It is not simply a byproduct of
general good intentions and good
engineering

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General principles

Risk can often not be reduced to


zerobut this is not an excuse for all
hazards and harms
There may be residual risks after
appropriate risk evaluation and
control
Residual risks must undergo
acceptance and communication
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ISO 14971: Overview of the standard April 2, 2010

The process part 1


Risk Analysis
Risk
Risk Evaluation Assessment

Risk Control

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The process part 1


Risk Analysis
Cycle! Risk
Risk Evaluation Assessment

Risk Control

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ISO 14971: Overview of the standard April 2, 2010

The process part 2


Risk Analysis

Risk Evaluation

Risk Control
Cycle!
Acceptability?

15

The process part 3


Risk Analysis

Risk Evaluation

Risk Control Risk


Management
Acceptability?
Cycle!
Repor
t
Post Production 16

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ISO 14971: Overview of the standard April 2, 2010

A note on post production

Manufacturing deviations
Complaints and complaint handling

CAPA
Capture
Recalls
Evaluate
Act
Evaluate
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General requirements in 14971


(Section 3)
A formal (documented) process and plan
in place
Management commitment
Resources

Personnel

Qualified personnel
Documented results

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ISO 14971: Overview of the standard April 2, 2010

Risk analysis (Section 4)


Intended use and misuse
Risk related characteristics

Hazard identification

> known and foreseeable


Risk estimation
> systematic
> based on available and general
information
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Risk evaluation (Section 5)

Manufacturer determined criteria for


Risk acceptability decision making

There is not a predetermined, all purpose


acceptable level of risk
> no equation
> no regulation

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ISO 14971: Overview of the standard April 2, 2010

Risk control (Section 6) - Engineering

Elimination by (re)design
Protective measures to protect against
the risk both physical and alarms
Information (IFUs, training)
Preferably in this order!
You shouldnt try to fix a dangerous
design with a warning (if you could
have reasonably designed it out)!
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Risk control (Section 6) -Management

Residual risk evaluation after controls are


applied
Another round of acceptance decision making
including
Risk/benefit analysis (Section 6.5)
> an effort to make otherwise
unacceptable risks acceptable
which is potentially confusing
If accepted --- disclosure decision making

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ISO 14971: Overview of the standard April 2, 2010

Overall risk (Section 7) - Management

After all individual risk control


activity has been done
then decision making applied to
complete design
Note: assessing the collective risk
that results from the individual
risks is a challenging and
imprecise procedure
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Report (Section 8)

Review pre product release


Appropriately implemented
Overall residual risk is acceptable
Post production processes are in place
Documented

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ISO 14971: Overview of the standard April 2, 2010

Post production(Section 9)

Collect and review


Attention to previously unrecognized
risks
Attention to severity or rate of
occurrence above originally estimated
Include feedback into risk
management process itself
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Annexes
Rationale
Overview
Identifying device characteristics associated
with risk
Risk concepts
Examples of hazards
Risk management plan
Techniques
In vitro
Biological hazards
Residual risk
26

William Hyman, Sc.D. 13


ISO 14971: Overview of the standard April 2, 2010

Annex C Questions -examples


Intended and means of use (& user)
Materials and components
Sterile, or user sterilization
Measurements and data interpretation
Use in conjunction with
interfacing
Unwanted outputs (e.g. Noise, heat, EMI)
Susceptible to environment, forces, etc.

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Annex C Questions (cont)


Software (& menus)
Reuse, intended and single use
Installation & use training
New manufacturing processes
Transmittal of user information
User interface issues human factors
distractions
alarms
predictable misuse
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ISO 14971: Overview of the standard April 2, 2010

Note

Lists of questions, lists of hazards, check


lists, pull down menus, etc are not a
substitute for thoughtful analysis by a
knowledgeable person

The more unique/different your device is,


the less likely it is that pre-prepared lists
will be comprehensive

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Annexes
Rationale
Overview
Identifying device characteristics associated
with risk
Risk concepts
Examples of hazards
Risk management plan
Techniques
In vitro
Biological hazards
Residual risk
30

William Hyman, Sc.D. 15


ISO 14971: Overview of the standard April 2, 2010

Annex D Risk concepts


Probability and severity scales
Qualitative 3 and 5 level scales are shown

Severity
Catastrophic Death
Critical Permanent impairment
or life threatening
Serious Medical intervention
Minor No medical intervention
Negligible Inconvenience or
temporary

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Annex D Risk concepts


Probability and severity scales

Probability with verbal or numerical descriptors


14971 other
Frequent >10-3 highly likely
Probable < 10-3 and >= 10-4 will occur
Occasional < 10-4 and >=10-5 may occur
Remote < 10-5 and >=10-6 possible but unlikely
Improbable < 10-6 very unlikely

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ISO 14971: Overview of the standard April 2, 2010

Annex D Risk concepts


Scale issues
How many levels?
3? 5? 10?

Levels are often ill defined


especially probability

Often imprecise, yet precision is pretended

Tendency to be optimistic (if not cheat)

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Annex D Risk concepts


Matrix

Probability

Severity

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ISO 14971: Overview of the standard April 2, 2010

Annex D Risk concepts


Matrix

Probability

Good (more or less) Severity

Annex D Risk concepts


Matrix Bad (more or less)

Probability

Good (more or less) Severity

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ISO 14971: Overview of the standard April 2, 2010

Annex D Risk concepts


Matrix Bad (more or less)

Probability

Good (more or less) Severity


Challenging!

Annex D Risk concepts


Matrix Bad (more or less)

And the rest?

Probability

Good (more or less) Severity


Challenging!

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ISO 14971: Overview of the standard April 2, 2010

Annex D Risk concepts

There is no zone that is automatically


acceptable or unacceptable

The manufacturer must have their own


decision and sign off process

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Annex D Risk concepts

Analysis of Risk: Are Current Methods


Theoretically Sound?
Applying risk assessment may not give
manufacturers the answers they think
they are getting
Nataly F. Youssef and William A. Hyman

http://www.mddionline.com/article/analysis-risk-are-
current-methods-theoretically-sound

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William Hyman, Sc.D. 20


ISO 14971: Overview of the standard April 2, 2010

Annexes
Rationale
Overview
Identifying device characteristics associated
with risk
Risk concepts
Examples of hazards
Risk management plan
Techniques
In vitro
Biological hazards
Residual risk
41

Annex G- Risk management


techniques

Preliminary hazard analysis (PHA)

early review of potential risks and their


possible causation

early guidance on what will need to be


controlled

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ISO 14971: Overview of the standard April 2, 2010

Annex G- Risk management


techniques
Fault tree analysis (FTA)

> define a bad event


> identify what can lead to that event
> identify what can lead to the things
that lead to the event
> etc

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FTA

Bad event #1

Cause #1 Cause #2 Cause #3

Cause (a) of Cause (b) of


cause #1 cause #1

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ISO 14971: Overview of the standard April 2, 2010

Annex G- Risk management


techniques
Failure Modes and Effects Analysis(FMEA)

> identify a failure mode of compoent,


device, or user
> identify the effects of that failure
mode
> perform risk assessment to determine
if the effect requires action

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Annex G- Risk management


techniques
Hazard and Operability Study(HAZOP)
> similar to FMEA
> emphasis on use of system

Hazard Analysis and Critical Control Points


> similar to or uses many of the same
methods
> emphasis on processes
(e.g. manufacturing)
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William Hyman, Sc.D. 23


ISO 14971: Overview of the standard April 2, 2010

Annexes
Rationale
Overview
Identifying device characteristics associated
with risk
Risk concepts
Examples of hazards
Risk management plan
Techniques
In vitro
Biological hazards
Residual risk
47

Annex J- Residual risk

Communication
Audience
Method
Effectiveness

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ISO 14971: Overview of the standard April 2, 2010

SUMMARY
Risk management is a good thing
even if there wasnt an FDA
14971 is a well recognized guide to risk
management methodology
Butit is not a cook book, or a check list, or
an alternative to conscientious effort
The objective is to use it thoughtfully as
opposed to going through the motions to
meet regulatory requirements

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Questions?

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