Thomas Hatton Appointed New President and CEO at The MSR Group

Omaha, NE, September 05, 2017 --(PR.com)-- The MSR Group announced the appointment of Thomas
Hatton as new President and CEO. He assumed responsibilities on September 1st and will succeed
Richard Worick, who will become Chairman and Founder. As President and CEO, Hatton will direct all
facets of the business - including business development, account management, information technology
and new product development.

Hatton spent over two decades with The Gallup Organization, ending his tenure as Senior Principal of the
company. During his time there, Tom led teams of global consultants and researchers on customer and
market research, employee engagement, selection assessment, performance management and
management/leadership development. His expertise spanned organizations in banking, financial services,
technology, automotive, hospitality, medical, pharmaceutical, broadcast/media and telecommunications.

For the last four years, Tom was a senior executive at Alghanim Industries, a privately-held global
company with operations in 40 countries and was also Senior Managing Director of their Talent
Development Company. Among his many leadership duties, he directed the Market Research and Insights
team, tracking customer satisfaction and employee engagement across its family of local and global
brands, using the data to drive successful business outcomes.

An accomplished author, speaker, thought leader and executive, Tom has been sharing his knowledge
and customer-employee engagement strategies for over 20 years around the globe. We are extremely
fortunate to have such talent join our firm, says founder and now Chairman Dick Worick.

The MSR Group is a nationally recognized full-service market research company. In addition to
providing unprecedented qualitative research, the MSR Group offers a full complement of quantitative
methodologies including APECS, the customer satisfaction and advocacy measurement program; and
Net Advocacy Rating, a proprietary metric that identifies consumers based on their responses to a
variety of specific criteria, who consider themselves Advocates of their bank.

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Contact Information:
MSR Group
Brandie Allen-Rezac
402-392-0755
Contact via Email
www.themsrgroup.com

Online Version of Press Release:

You can read the online version of this press release at: http://www.pr.com/press-release/728911

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