Professional Documents
Culture Documents
BOOK BW Change Management 100 Success Secrets The Complete Guide To Process Tools Software and Training in Organizational Change Management PDF
BOOK BW Change Management 100 Success Secrets The Complete Guide To Process Tools Software and Training in Organizational Change Management PDF
Gerard Blokdijk
Change Management 100 Success Secrets
Notice of rights
All rights reserved. No part of this book may be reproduced or transmitted in any form by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher.
Notice of Liability
The information in this book is distributed on an As Is basis without warranty. While every
precaution has been taken in the preparation of he book, neither the author nor the publisher
shall have any liability to any person or entity with respect to any loss or damage caused or
alleged to be caused directly or indirectly by the instructions contained in this book or by the
products described in it.
Trademarks
Many of the designations used by manufacturers and sellers to distinguish their products are
claimed as trademarks. Where those designations appear in this book, and the publisher was
aware of a trademark claim, the designations appear as requested by the owner of the trademark.
All other product names and services identified throughout this book are used in editorial fashion
only and for the benefit of such companies with no intention of infringement of the trademark. No
such use, or the use of any trade name, is intended to convey endorsement or other affiliation
with this book.
Change Management 100 Success Secrets
Gerard Blokdijk
100 Success Secrets is not about the ins and outs of Change
Management. Instead, it answers the top 100 questions that we
are asked and those we come across in forums, our consultancy
and education programs. It tells you exactly how to deal with
those questions, with tips that have never before been offered in
print.
The third stage, refreezing comes when the workforce has al-
ready embedded the change in their system--until another unfreez-
ing happens.
Through this process, you can identify and recognize the re-
quirements of change in your project. You can organize the process
of passing change requests. The Change Management Process can
also establish the feasibility of the requested changes. It is also
through this process that permission for change is officially granted
before it even happens. Its also possible to create a schedule to
review the impact of the changes.
When all five principles are applied well by the person or or-
ganization that undertakes change management, then the odds that
change management will be successful go up significantly. This
doesnt mean failure will never occur, but rather that the odds of
failure will go down by a great degree.
43
Some people are very good, but some still struggle and fail at
the effort. Leadership concept is related to making sure of the
effectiveness in any organization, and managing changes. Leading
has always been a very human activity. Many people make state-
ments about strong leadership, but do not really understand the
deal about it.
67
Leadership is not one of the general functions of a manager.
Management refers to the activities done by a group of people who
plans, organize, lead and coordinate resources. These functions
recur throughout the organization and are integrated. The success
of change in an organization depends on the kind of leadership and
management the person in charge does.
68
Adoption:
(a) Building communication overviews and designing train-
ing plans.
91
(b) Personalized training materials such as PowerPoint pres-
entations and visual aids to enhance learning capabilities.
(c) Role based mentoring.
Training:
(a) Introduction of new process to colleagues and stakehold-
ers.
(b) New process mentoring.
Realizing how much change you can achieve, and what areas
of change you need help with are the two aspects you need to
consider. You dont need to promote change as if you are in a hurry
to apply it; thats not a very good strategy for successfully instigat-
ing change. Instead, you need to manage and understand carefully
how people can adjust and cope with the changes in the situation.
Any change in an organization can be troubling and needs support,
especially from the managers.
The difficulties that lie in software testing come from the fact
that different people have different perceptions of what good
quality software is. End users may think that quality software is
simply software that can work for them when they need it. Software
developers have a deeper definition of quality software it means
software that meets the standards of usability, precision, functio-
nality, dependability, scalability and performance.
The rate of change in the world today is faster than ever. Fi-
nancial limitations, latest developments in technology, expanding
of the market, mergers and restructuring, new philosophies, and
legislation in the government are all putting pressure on organiza-
tions and businesses to stay dynamic and change. And yet, the
change process is not so easy, and the success of its implementation
relies considerably on all the managers involved.
This theory sounds really good, and has proven great busi-
ness outcomes. Success may reveal exceptional management, but it
can also cover up any errors in the execution and decision you make
in your business.