CNG TY C PHN TIN HC VIN THNG HNG KHNG

QUY NH
S T CHC, CHC NNG NHIM V
PHNG GIAI PHAP PHN MM

M S : QTCNV-01/GPPM
LN BAN HNH : 01
NGY BAN HNH : 01/01/2012
TRANG :1/8

NGI VIT NGI KIM TRA NGI DUYT

NGUYN C HAO VU HOA NG NGUYN MNH HNG

NHNG THAY I C

Ngy thng Ni dung thay i Ln ban hnh

01/01/2012 Ban hnh ln u 01

 QUY NH M s:QTCNV-01/L
Ln ban hnh: 01
STC-CNNV PHNG GPPM Ngy: 01/01/2012
H T QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008 Trang: 2 / 8
I. MC CH
Quy nh c th chc nng, nhim v c th ca tng cn b, nhn vin trong
phng nhm nng cao trch nhim v hiu qu cng vic.
II. NI DUNG
2.1. S t chc

Trng phng

P.Trng phng

CG CV TKHT CV LT CV BTKTHT

NV BTKTHT

T chc cng vic:

T chc cng vic phat tri n ng du ng theo d n vi ngi chu trch
nhim l trng d an c phn cng theo tng nhm d n;
T chc m bo bo tr v nng cp cc h thng ng dng theo phn cp
trong tng nhm cng vic vi ngi chu trch nhim l cac chyn gia
c phn cng;
2.2. Chc nng, nhim v ca phng Gii php Phn mm
Cung cp dch v v gii php phn mm ng dng phc v qun l ti
chnh, thng mi, k thut, iu hnh bay v cc phn mm khc trong lnh
vc hng khng cho Khch hng theo tiu chun cht lng Cng ty yu
cu. Bao gm:
- Xy d ng cac ph n mm ng du ng theo cac d n c Cng ty giao
- m bao v n hanh khai thac, nng cp, phat trin ph n m m ng
dng Cng ty giao;
- Theo di giam sat anh gia i tac i vi cac dich
vu tri n khai, bo tr
ng du ng thu ngoi;
Tham gia xy dng v trin khai cc dch v, d n CNTT khac pht sinh lin
quan;
Qun l v s dng c hiu qua cng cu lao ng bao g m cc trang thit
v phn mm (Bn quyn, Ti liu k thut,
b, ti sn v sn phm, dich
 QUY NH M s:QTCNV-01/L
Ln ban hnh: 01
STC-CNNV PHNG GPPM Ngy: 01/01/2012
H T QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008 Trang: 3 / 8
Chng trnh phn mm v cc phng tin khc) theo qui nh ca cng
ty;
Xy dng va thc hin cc quy trnh, quy chun lin quan, chnh sch an ton
thng tin trong lnh vc phn mm trnh Tng gim c ph duyt v trin khai p
dng;
2.3. Chc nng, nhim v cc v tr
2.3.1. Trng phng:
a) Chc nng:
- T chc, phn cng nhim v v trin khai cng vic theo chc nng ca
Phng;
- Thc hin cc cng vic khc theo s phn cng ca Lnh o Cng ty.
b) Trch nhim, quyn hn:
- c th hin trong cc vn bn phn quyn do Tng gim c quy nh;
v quy nh t chc hot ng ca mi b phn;
- Chu trch nhim v kt qu cng vic ca b phn mnh qun l trc
Tng gim c;
- C quyn phn cng cng vic cho nhn s thuc b phn, ph duyt cc
cng vic thuc phm vi chc nng c giao;
- Chu trch nhim t chc, qun l v h tr cho mi hot ng ca b
phn mnh qun l theo cc quy trnh, quy nh chung;
- Ph duyt xut ca nhn vin b phn mnh qun l trong phm vi c
y quyn, phm vi cc nh mc, ni dung c quy nh;
- Tng hp, phn tch, d bo trnh Tng gim c v tnh hnh thc hin k
hoch hot ng sn xut kinh doanh c giao;
- Tham mu, xut cc bin php, chnh sch nhm nng cao nng sut,
cht lng v hiu qu cc cng vic trong lnh vc c phn cng.
c) Bo co
- Bo co vic thc hin cng vic ln T ng Gim c theo quy nh ca
cng ty
d) y quyn
- Khi vng mt giao vic li cho Pho trng phong
e) Yu cu v tr:
- Hc vn: Tt nghip i hc tr ln; u tin ngnh ngh lin quan n
lnh vc qun l;
- Kinh nghim: C kinh nghim trong lnh vc qun l 2 nm tr ln;
- K nng: Qun l, thuyt trnh, o to; S dng thnh tho tin hc vn
phng.
- Yu cu khc: Ting Anh, u tin chng ch TOEIC hoc tng ng;
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Ln ban hnh: 01
STC-CNNV PHNG GPPM Ngy: 01/01/2012
H T QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008 Trang: 4 / 8
2.3.2. Ph trng phng:
a) Chc nng:
- Gip Trng phng iu hnh cng vic theo s phn cng.
b) Trch nhim, quyn hn:
- Gip Trng phng iu hnh mt hoc mt s lnh vc hot ng ca b
phn mnh qun l, theo phn cng hoc u quyn ca Tng gim c,
chu trch nhim trc Trng phng, Tng gim c v trc php lut
v nhim v c giao;
- Tham mu, xut cc bin php, chnh sch nhm nng cao nng sut,
cht lng v hiu qu cc cng vic trong lnh vc c phn cng.
c) Bo co
- Bo co vic thc hin cng vic ln Trng phong, trong cac trng h p
c u y quyn hoc c TG giao vic trc ti p co th bao cao trc ti p
ln T ng Gim c theo quy nh ca cng ty
c) Yu cu v tr:
- Hc vn: Tt nghip i hc tr ln, u tin ngnh ngh lin quan n
lnh vc qun l;
- K nng: Qun l, thuyt trnh, o to, s dng thnh tho tin hc vn
phng;
- Kinh nghim: C kinh nghim t chc la m vi c theo nhom t 2 nm tr
ln;
- Yu cu khc: Ting Anh, u tin chng ch TOEIC hoc tng ng;
2.3.3. Chuyn gia
a) Chc nng, nhim v:
- Tham gia chuyn trch, lm vic c lp, chuyn su v lnh vc cng vic
m nhim.
- Thc hin cc cng vic khc theo s phn cng ca Trng phng.
b) Quyn hn
- Yu cu trng phng cung cp y cc trang thit b cn thit thc
hin cng vic
- c hng ch i ng theo lut lao ng
- Yu cu cc b phn khc phi hp thc hin cng vic
c) Bo co
- Bo co trc tip cng vic ln trng phng ho c pho trng phong trong
trng h p pho trng phng c u y quy n quan ly cng vi c theo quy
nh
d) Yu cu v tr:
 QUY NH M s:QTCNV-01/L
Ln ban hnh: 01
STC-CNNV PHNG GPPM Ngy: 01/01/2012
H T QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008 Trang: 5 / 8
- Hc vn: Tt nghip i hc chnh quy chuyn ngnh Cng ngh thng
tin, Vin thng;
- K nng: thuyt trnh, lm vic theo nhm; C kh nng lm vic c
lp;
N m v ng cac bc trong xy dng, phat tri n phn m m, co kha
nng t chc, thc hin, v h tr cc thnh vin trong cc cng on.
Kh nng qun l d n
o Qun l cht lng: H tr cc thnh vin nm bt v theo c
mc tiu, chnh sch, k hoch, cc tiu chun, cc bc chuyn
giao trong sut qu trnh lm d n
o Kh nng phi hp h tr nhng ngi khc trong mt d n pht
trin phn mm: lp k hoch kim sot, t chc, qun l cu hnh,
cc phin bn phn mm, bo m cht lng, s liu u vo, u
ra
Hiu bit chung v CNTT
o C hiu bit chung v my tnh, h thng thng tin, kin trc h
thng, hiu bit v phn cng, phn mm h thng, CSDL
- Kinh nghim: 05 nm
- Yu cu khc: Ting Anh, u tin chng ch TOEIC hoc tng ng;
2.3.4. Chuyn vin phn tch thit k h thng
a) Chc nng, nhim v:
- T chc kho st v nghin cu phn tch nghip v v cc yu cu ngi
s dng (YC-NSD);
- Bo co v tng hp kt qu kho st v phn tch;
- Lp v lu tr cc h s lin quan n kho st v phn tch;
- Phn tich thit k h th ng;
- L p trnh tich h p h th ng;
b) Quyn hn
- Yu cu trng phng cung cp y cc trang thit b cn thit thc
hin cng vic
- c hng ch i ng theo lut lao ng
- Yu cu cc b phn khc phi hp thc hin cng vic
c) Bo co
- Bo co trc tip cng vic ln trng phng ho c pho trng phong trong
trng h p pho trng phng c u y quy n quan ly cng vi c theo quy
nh.
- Bao cao ln chuyn gia phu trach/trng d an ang thc hi n
d) Yu cu v tr:
- Hc vn: Tt nghip i hc chnh quy chuyn ngnh Cng ngh thng
tin, Vin thng;
- K nng:
 QUY NH M s:QTCNV-01/L
Ln ban hnh: 01
STC-CNNV PHNG GPPM Ngy: 01/01/2012
H T QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008 Trang: 6 / 8
Nm vng cc bc trong xy dn g, phat tri n ph n m m, co kha
nng t chc, thc hin, v h tr cc thnh vin trong cc cng on.
Hiu bit chung v CNTT: C hiu bit chung v my tnh, h thng
thng tin, kin trc h thng, hiu bit v phn cng, phn mm h
thng, CSDL
- Kinh nghim: C kinh nghim i vi lnh vc m nhim t 2 nm tr
ln;
- Yu cu khc: Ting Anh, u tin chng ch TOEIC hoc tng ng;
2.3.5. Chuyn vin Lp trnh
a) Chc nng, nhim v:
- Chun b cc cng c cn thit cho vic lp trnh;
- Thit k module chi tit;
- Lp trnh v tch hp;
- Ki m tra th nghi m phn m m;
- Lp v lu tr cc h s lin quan n lp trnh;
- Thu thp v kim sot cc d liu lin quan n cc hot ng lp trnh;
- Tham gia gim st, c th trc tip tham gia tri n khai mt s module
quan trng trong qu trnh trin khai, bn giao phn mm;
- Nhn phn hi (feedback), kim tra, sa li trong vic Bo tr phn mm
(giai on mi bn giao).
b) Quyn hn
- Yu cu trng phng cung cp y cc trang thit b cn thit thc
hin cng vic
- c hng ch i ng theo lut lao ng
- Yu cu cc b phn khc phi hp thc hin cng vic
c) Bo co
- Bo co trc tip cng vic ln trng phng ho c pho trng phong trong
trng h p pho trng phng c u y quy n quan ly cng vi c theo quy
nh.
- Bao cao ln chuyn gia phu trach/trng d an ang thc hi n
d) Yu cu v tr:
- Hc vn: Tt nghip i hc chnh quy chuyn ngnh Cng ngh thng
tin, Vin thng;
- K nng:
Hiu v tham gia mt phn vo cc cng on phn tch thi t k ph n
m m trn c s cc tiu ch c hng dn
N m vng va thc hi n theo cac bc trong xy dn g & trin khai
chng trnh PM.
Hiu bit chung v CNTT: C hiu bit chung v my tnh, h thng
thng tin, kin trc h thng, hiu bit v phn cng, phn mm h
thng, CSDL
 QUY NH M s:QTCNV-01/L
Ln ban hnh: 01
STC-CNNV PHNG GPPM Ngy: 01/01/2012
H T QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008 Trang: 7 / 8
- Kinh nghim: C kinh nghim t 1 nm tr ln i vi lnh vc ph trch;
- Yu cu khc: Ting Anh, u tin chng ch TOEIC hoc tng ng;
2.3.6. Chuyn vin Bo tr, khai thc h thng
a) Chc nng, nhim v:
- Chun b cc cng c cn thit cho vic lp trnh;
- Lp trnh v tch hp;
- Xem xt code v th nghim;
- H tr cc vn lin quan n lp trnh;
- Lp v lu tr cc h s lin quan n lp trnh;
- Thu thp v kim sot cc d liu lin quan n cc hot ng lp trnh;
- Nhn phn hi (feedback), kim tra, sa li trong vic Bo tr phn mm
(giai on mi bn giao).
b) Quyn hn
- Yu cu trng phng cung cp y cc trang thit b cn thit thc
hin cng vic
- c hng ch i ng theo lut lao ng
- Yu cu cc b phn khc phi hp thc hin cng vic
c) Bo co
- Bo co trc tip cng vic ln trng phng ho c pho trng phong trong
trng h p pho trng phng c u y quy n quan ly cng vi c theo quy
nh.
- Bao cao ln chuyn gia phu trach/trng d an ang thc hi n
d) Yu cu v tr:
- Hc vn: Tt nghip i hc tr ln chuyn ngnh Cng ngh thng tin,
vin thng;
- K nng:
Hiu v tham gia mt phn vo cac cng on XD & trin khai
trn c s cc tiu ch c hng dn
Kim th chng trnh PM:
o Xy dng c kch bn test trn c s cc tiu ch c
hng dn
o Bug v x l c li trn c s cc tiu ch c hng dn
o Thit lp mi trng kim th, bo co phn tch kt qu trn c
s cc tiu ch c hng dn
Tham gia xy dng ti liu: xy dng ti liu trn c s cc tiu
ch c hng dn
Setup chng trnh: Bit cch s dng cc cng c setup h
thng v chng trnh trn c s cc tiu ch c hng dn
Hiu bit chung v CNTT: C hiu bit chung v my tnh, h thng
thng tin, kin trc h thng, hiu bit v phn cng, phn mm h
thng, CSDL
 QUY NH M s:QTCNV-01/L
Ln ban hnh: 01
STC-CNNV PHNG GPPM Ngy: 01/01/2012
H T QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008 Trang: 8 / 8
- Kinh nghim: khng yu c u
- Yu cu khc: Ting Anh, u tin chng ch TOEIC hoc tng ng;
2.3.7. Nhn vin bo tr, khai thc h thng
a) Chc nng, nhim v:
- Chun b cc cng c cn thit cho vic lp trnh;
- Xem xt code v th nghim;
- H tr cc vn lin quan n lp trnh;
- Lp v lu tr cc h s lin quan n lp trnh;
- Thu thp cc d liu lin quan n cc hot ng lp trnh;
- Nhn phn hi (feedback), kim tra, sa li trong vic bo tr phn mm
(giai on mi bn giao).
b) Quyn hn
- Yu cu trng phng cung cp y cc trang thit b cn thit thc
hin cng vic
- c hng ch i ng theo lut lao ng
- Yu cu cc b phn khc phi hp thc hin cng vic
c) Bo co
- Bo co trc tip cng vic ln trng phng ho c pho trng phong trong
trng h p pho trng phng c u y quy n quan ly cng vi c theo quy
nh.
- Bao cao ln chuyn gia phu trach/trng d an ang thc hi n
d) Yu cu v tr:
- Hc vn: Tt nghip Trung cp chuyn ngnh Cng ngh thng tin, vin
thng tr ln;
- K nng:
Bao tri & trin khai chng trnh PM: hiu v tham gia mt phn
vo cc cng on XD & trin khai trn c s cc tiu ch c
hng dn
Kim th chng trnh PM:
o Thc hi n test trn c s cc tiu ch c hng dn
o Bug v x l c li trn c s cc tiu ch c hng dn
o Thit lp mi trng kim th, bo co phn tch kt qu trn c
s cc tiu ch c hng dn
Tham gia xy dng ti liu: xy dng ti liu trn c s cc tiu
ch c hng dn
Hiu bit chung v CNTT: C hiu bit chung v my tnh, h thng
thng tin, kin trc h thng, hiu bit v phn cng, phn mm h
thng, CSDL
- Kinh nghim: khng yu c u
- Yu cu khc: Ting Anh, u tin chng ch TOEIC hoc tng ng;