CNG TY C PHN TIN HC VIN THNG HNG KHNG

HNG DN
KIM TRA NH K H THNG PHN MM

M S : HDBTPM-01/GPPM
LN BAN HNH : 01
NGY BAN HNH : 01/01/2012
TRANG :1/4

NGI VIT NGI KIM TRA NGI DUYT

L TH NGC NH V HONG NGUYN MNH HNG

NHNG THAY I C

Ngy thng Ni dung thay i Ln ban hnh

01/01/2012 Ban hnh ln u 01

 HNG DN
M s:HDBTPM-01/GPPM
KIM TRA INH K H THNG Ln ban hnh: 01
Ngy: 01/01/2012
PHN MM Trang: 2 / 4
H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

1. MC CH
Hng dn ny quy nh thng nht cch thc v trnh t tin hnh kim tra inh
k hot ng ca h thng phn mm.
2. PHM VI P DNG
- p dng i vi hot ng nh gi h thng phn mm chy t ng thuc
phm v bo tr.
- Tn sut: nh k hng tun. C nh th 2 hng tun.
- Thc hin thng nht i vi chuyn vin, nhn vin bo tr kim tra h thng.
3. TI LIU VIN DN
Khng c ti liu vin dn.
4. NH NGHA, THUT NG V CH VIT TT

nh ngha/ Vit tt Gii ngha

AITS Cng ty C phn Tin hc vin thng Hng khng
LCT Lnh o cng ty AITS
LP Lnh o Phng gii php phn mm
XDD L cc chng trnh, h thng chng trnh mi
hoc cc phn mm thuc cc d n cung cp dch
v cho khch hng m c tnh php l v c
giao.
C tnh php l C bng chng v mt php l nh tha thun, hp
ng m hai bn k kt; cc vn bn c ch k
ca ngi c trch nhim hoc c y quyn; cc
ch th hoc quyt nh giao nhim v ca Lnh
o hoc c phn cng.
CVBTKTHT Chuyn vin bo tr khai thc h thng
NVBTKTHT Nhn vin bo tr khai thc h thng
KH Khch hng
DVKH Phng Dch v khch hng
5. NI DUNG
5.1. Lu
 HNG DN
M s:HDBTPM-01/GPPM
KIM TRA INH K H THNG Ln ban hnh: 01
Ngy: 01/01/2012
PHN MM Trang: 3 / 4
H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

Trch Mu biu Thi

nhi Lu Hng gian
TT m dn (h)

H thng Phn mm
c phn cng bo tr

1-2
Kim tra h thng
CV/NVB
TKTHT

BMBTPM-
01/GPPM
Bo co kim tra
2

Lu bo co trn h
thng qun l D.n
5.2.M t
Bc 1: Kim tra h thng:
Chuyn vin, Nhn vin Bo tr khai thc h thng tin hnh kim tra hot
ng ca h thng c phn cng bo tri theo nh sau:
1. Kim tra login vo h thng.
2. Kim tra chc nng t ng.
Bc 2: Lp Bo co kim tra
- Sau khi kim tra, cn b ph trch h thng trong trng hp pht sinh li
lp bo co kim tra theo biu mu BMBTPM-01/GPPM.
6. LU TR
- Lu tr trn h thng phm mn qun l d n.
- Thi gian:
7. PH LC
 HNG DN
M s:HDBTPM-01/GPPM
KIM TRA INH K H THNG Ln ban hnh: 01
Ngy: 01/01/2012
PHN MM Trang: 4 / 4
H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

- BMBTPM-01/GPPM: Bo co kim tra nh k h thng phn mm.