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CNG TY C PHN TIN HC VIN THNG HNG KHNG

QUY NH
NH GI NHN S

M S : QGNS-01/HCNS
LN BAN HNH : 01
NGY BAN HNH : 01/01/2012
TRANG : 1 / 11

NGI VIT NGI KIM TRA NGI DUYT

NGUYN MINH TUYT V NH VNH NGUYN MNH HNG

NHNG THAY I C

Ngy thng Ni dung thay i Ln ban hnh

01/01/2012 Ban hnh ln u 01

01/01/2013 Sa i ln 1: Mc 5.2.1 (im C), 01


mc 6, mc 7.
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H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

1. MC CH
Quy nh ny quy nh thng nht nguyn tc v trnh t tin hnh nh gi Cn
b nhn vin ca Cng ty CP Tin hc Vin thng Hng khng o lng hiu qu lm
vic ca Cn b nhn vin vo mi thng, ng thi lm cn c thc hin vic tr tin
lng, tin thng cho cc Cn b nhn vin theo cc mc nh gi c th v cho cc
quyt nh khen thng, k lut tng ng (Thi ua-khen thng).
- Bng nh gi mc hon thnh cng vic s c thc hin theo thng,
bng nh gi qu s c tng hp t cc bn nh gi thng, bn nh gi nm c
tng hp t cc bn nh gi qu.
- Phiu giao vic v t nh gi c thc hin theo thng hoc qu hoc nm
ty theo nhim v sn xut kinh doanh v tnh cht cng vic c th ca tng n v.
2. PHM VI P DNG
- p dng i vi hot ng nh gi hiu qu cng vic ca CBNV hng
thng, qu, nm.
- Thc hin thng nht i vi CBNV trong ton Cng ty.
3. TI LIU VIN DN
- iu l hin hnh ca Cng ty C phn Tin hc Vin thng Hng khng;
- Quy ch T chc v Hot ng hin hnh ca Cng ty C phn Tin hc Vin
thng Hng khng hin hnh;
- Quy ch phn phi tin lng, tin thng t qu lng hin hnh ca Cng ty
C phn Tin hc Vin thng Hng khng.
- Quy ch Thi ua Khen thng hin hnh ca Cng ty C phn Tin hc Vin
thng Hng khng.
4. NH NGHA, THUT NG V CH VIT TT
- Cng ty l Cng ty C phn Tin hc vin thng Hng khng
- n v l cc n v thuc Cng ty
- LV l Lnh o cc n v thuc Cng ty
- CBNV l Cn b nhn vin ca Cng ty
- HT-KT l Hi ng Thi ua-Khen thng Cng ty
5. NI DUNG
5.1. Lu
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NH GI NHN S Ngy: 01/01/2012
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H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

Ti liu,
Trch nhim Trnh t cc bc Thi gian biu mu
lin quan

Tng gim Giao vic cho + Mc nh Theo cc


c/Lnh o cc LV/CBNV + nh k hnh thc
n v + Khi c pht sinh giao vic

Tng gim nh gi, xp loi, thng bo KQ Trc ngy mng BMGNS-


c/Trng n 5 thng lin sau 02/HCNS
nh gi
TIN LNG, TIN THNG

v thng nh gi

Tng gim
c/Trng n Gii quyt khiu ni
v (nu c)

Trc ngy mng BMGNS-


Tng hp/ xut/ Trnh TG 02/HCNS
Phng HCNS 7 thng lin sau
ph duyt thng nh gi

Tng Gim c Ph duyt kt qu nh gi

BMGNS-
Phng HCNS Tnh lng hng thng 02/HCNS

Hng dn CBNV tin hnh t


Lnh o cc n nh gi cng vic ca Trc ngy mng
v thng/qu/nm c giao vic 5 thng lin sau -BMGNS-
ca 01/HCNS
thng/qu/nm
THI UA-KHEN THNG

CBNV T nh gi c giao vic

-BMGNS-
Tng hp qu, nm/xp loi/ 01/HCNS
Cui nm
Phng HCNS, xut/Hp Hi ng Khen thng- -BMGNS-
(1ln/nm) hoc
HT-KT Thi ua 02/HCNS
t xut (nu c) - BMGNS-
04/HCNS
Cc quyt
Tng Gim c Ra quyt nh khen thng, k lut nh

Phng Theo mc 6
HCNS/H T- Lu h s ca quy
KT trnh ny
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H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

5.2. Din gii lu


5.2.1. Giao vic cho CBNV
a) Cn c giao vic
- Tng gim c giao vic cho Lnh o n v trn c s xut ca n v
theo cc cn c sau:
Mc tiu cht lng ca Cng ty;
Chc nng, nhim v ca cc n v;
K hoch sn xut kinh doanh hng nm ca Cng ty, nhim v sn xut kinh
doanh c Hi ng qun tr Cng ty giao theo tng giai on c th;
- Lnh o n v giao vic cho CBNV theo cc cn c sau:
Mc tiu v k hoch cht lng ca n v;
Nhim v sn xut kinh doanh v tnh cht cng vic c Cng ty giao theo
nm hoc tng giai on c th;
Chc nng, nhim v ca CBNV;
b) Hnh thc giao vic
- Quyt inh b nhim
- Quyt nh trin khai d n
- Quyt nh cc t chuyn mn
- Chc danh c phn cng
- Cc email
- Cc phn mm qun l cng ty (hin l Helpservice p dng cho IT v Tin
hc vn phng)
- Phiu giao vic c th ca nhng n v nhn vic theo d n hoc hp
ng
- Cc phiu giao vic theo mu (BMGNS-01/HCNS)
c) Thi gian giao vic:
- LV c giao vic theo qu hoc nm, thi gian giao vic nh k: trc
ngy mng 1 thng u tin ca qu hoc nm thc hin cng vic bng phiu giao
vic theo mu (BMGNS-01/HCNS) i vi nhng cng vic trng tm, trng im
phi thc hin trong qu hoc nm. K hoch cng vic trng tm, trng im ca
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H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

thng c giao ti Bin bn hp giao ban lnh o hng thng (BMGNS-


05/HCNS). Mc nh i vi nhng cng vic theo cc Quyt nh, chc danh cng
vic. i vi cc cng vic cn li th ty theo tnh cht v thi gian pht sinh cng
vic thc hin cng vic theo cc hnh thc giao vic trn v vo nhng thi gian
tng ng.
- CBNV c giao vic theo thng hoc qu hoc nm (Ty theo chc nng
nhim v v tnh cht cng vic ca tng n v), thi gian giao vic nh k trc
ngy mng 1 ca thng/qu/nm thc hin cng vic bng phiu giao vic theo mu
BMGNS-01/HCNS (hoc mu c th ca n v) i vi nhng cng vic trng
tm trng im phi thc hin trong thng/qu/nm. Mc nh i vi nhng cng
vic theo cc Quyt nh, chc danh cng vic. i vi cc cng vic cn li th ty
theo tnh cht v thi gian pht sinh cng vic thc hin cng vic theo cc hnh
thc giao vic trn v vo nhng thi gian tng ng.
Phiu giao vic c th u phi km phn t nh gi kt qu cng vic ca
CBNV.
d) Nguyn tc giao vic:
Giao ti a 05 (nm) vic chnh theo chc danh cng vic/nhim v/ h s
lng chc danh;
Giao ti a 03 (ba) vic khc ngoi vic chnh: ng, on th, o to
Nguyn tc giao vic phi m bo hi ha, ng thun.
Trng n v phi chu trch nhim v vic phn cng nhim v cho CBNV
ca n v mnh.
5.2.2. nh gi, xp loi, thng bo kt qu nh gi
a) Thm quyn nh gi:
Tng gim c nhn xt nh gi hiu qu cng vic ca Lnh o cc n v
(biu mu BMGNS-02/HCNS).
Trng n v nhn xt nh gi hiu qu cng vic ca CBNV thuc n v
(biu mu BMGNS-02/HCNS).
b) Cn c nh gi:
Cn c nh gi theo 03 ni dung:
- Ni dung giao vic (bng chng c th theo cc hnh thc giao vic)
- Phn hi ca cc n v c lin quan hoc khch hng (nu c);
- S qun l, theo di ca cp c thm quyn nh gi.
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H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

c) Thi gian nh gi: Thc hin hng thng, trc ngy mng 5 thng lin
k sau thng nh gi.
d) Hnh thc nh gi: Vic nh gi thc hin bng biu mu nh gi hiu
qu cng vic: BMGNS-02/HCNS km theo quy nh ny.
e) Thng tin thng bo kt qu nh gi:
- Email l ch yu (cc Lnh o lu 12 thng)
- Nhng c nhn lin quan u nhn c.
f) Nguyn tc nh gi:
Mi tiu ch nh gi c nh gi im theo cc mc khc nhau, c th:
I Tiu ch nh gi hon thnh cng vic v im nh gi (Thang im 100)
1->19 (im) 20->34 (im) 35->40 (im)
p dng cho nhng p dng cho nhng p dng cho
trng hp khng trng hp khng hon nhng trng hp
hon thnh cng thnh cng vic, khng hon thnh cng
Khi im ti vic, khng ng ng thi hn c vic ng thi hn
lng/tin a: 40; thi hn c giao giao 1-2 ln/thng. c giao.
1
cng theo 3 03 ln tr ln/thng
vic mc hoc khng hon
thnh 1-2 ln/thng
nhng nh hng
nghim trng n
n v, Cng ty.
1->9 (im) 10->24 (im) 25->30 (im)
p dng cho nhng p dng cho nhng p dng cho
im ti
trng hp khng trng hp khng m nhng trng hp
a: 30
m bo cht lng bo cht lng cng m bo cht
Cht lng im;
2 cng vic theo yu vic theo yu cu 1-2 lng cng vic
cng vic theo 03
cu 03 ln tr ln/thng. theo yu cu.
mc
ln/thng hoc 1-2
ln/thng nhng nh
hng nghim trng
n n v, Cng ty.
1->4 (im) 5->10 (im)
p dng cho nhng trng hp vi p dng cho nhng trng
im ti
phm quy nh mc nghim hp vi phm quy nh khng
a: 10
trng 01 ln tr ln/thng hoc vi nghim trng 01 ln/thng
Tun th im;
3 phm quy nh khng nghim hoc khng vi phm.
quy nh theo 02
trng 02 ln tr ln/thng. (mc
mc
nghim trng l mc c tnh ti
phm hoc vi phm quy nh nh
hng nghim trng n n v,
Cng ty)
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1->4 (im) 5->10 (im)


im ti
a: 10 p dng cho nhng trng hp c p dng cho nhng trng
Thi im; thi lm vic khng tch cc 02 hp c thi lm vic khng
4 theo 02 ln tr ln/thng hoc c thi tch cc 01 ln /thng hoc c
lm vic
mc khng tch cc 01 ln tr ln/thng thi lm vic tch cc.
nhng nh hng nghim trng
n n v, Cng ty.
1->4 (im) 5->10 (im)
im ti p dng cho nhng trng hp p dng cho nhng trng
a: 10 khng c tinh thn sn sng h tr, hp khng c tinh thn sn
H tr, im; phi hp cng vic khi c yu cu sng h tr, phi hp cng vic
5 phi hp theo 02 02 ln tr ln/thng hoc khng c khi c yu cu 01 ln /thng
cng vic mc tinh thn sn sng h tr, phi hp hoc c tinh thn sn sng h
cng vic khi c yu cu 01 tr, phi hp cng vic khi c
ln/thng nhng nh hng yu cu.
nghim trng n n v, Cng ty.
Kt qu im nh gi hon thnh cng vic (I)= I (1) + I (2) + I (3) +I (4) + I (5)
II Tiu ch nh gi b sung v v im nh gi (Thang im 20)
1->10 (im) 11->15 (im)
p dng cho nhng trng hp p dng cho nhng trng
hon thnh vt nh mc cng hp hon thnh vt nh mc
vic c giao nh: Thc hin cng vic c giao nh: Thc
im ti thm cc cng vic ca n hin thm cc cng vic ca
a: 15 v/Cng ty vi khi lng ln cht n v/Cng ty vi khi lng
Vt nh im; lng cao hoc tham gia vo cc ln cht lng cao hoc tham
1 mc cng theo 02 vic xy dng, pht trin v trin gia vo cc vic xy dng, pht
vic mc khai cc d n trng im ca trin v trin khai cc d n
Cng ty (Khi lng cng vic trng im ca Cng ty (Khi
nhn thm >1 ln v <1,5 ln so lng cng vic nhn thm
vi khi lng cng vic nh 1,5 ln so vi khi lng cng
mc). vic nh mc).
Tiu ch ny khng p dng cho cc nhm cng vic hng lng
theo n gi sn phm.
1->5 (im)

im ti p dng cho nhng trng hp tch cc tham gia cng tc on th,


Tham gia a: 5 cng ng, x hi nhng vn m bo tt cng vic chuyn mn v
cng tc im; phi c c Ban Lnh o Cng ty ghi nhn.
2 on th, theo 01
cng ng, mc
x hi
Tiu ch ny khng p dng cho cc trng hp l cn b cng
on c s Cng ty v cn b cng on b phn.

Kt qu im nh gi b sung (II)= II (1) + II (2)


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- Tun th quy nh: l vic chp hnh nghim tc ni quy lao ng, quy nh
qun l gi cng lao ng, quy nh ch , bo co v cc quy nh khc Nh nc,
Cng ty, n v.
- Thi lm vic tch cc: c biu hin thi lun sn sng chp hnh
i vi cp lnh o, thi cu th, lng nghe, thi lm vic chm ch, tch cc,
cn thn, chnh xc, nhit tnh, thi ch ng trong cng vic
- Cc li vi phm ca CBNV c lp theo biu mu BMGNS-03/HCNS.
g) Kt qu nh gi:
Kt qu nh gi hiu qu cng vic ca thng l tng hp kt qu nh gi
hon thnh cng vic (I) v kt qu nh gi b sung (II)
Tng im nh gi hiu qu cng vic ( g) = (I) + (II) v c xp loi
thnh 05 mc nh gi, c th nh sau:

im nh gi hiu qu cng vic im nh gi hiu qu cng


Mc nh gi hiu
(g) yu cu i vi chc danh t vic (g) yu cu i vi chc
qu cng vic
Chuyn gia, T trng tr ln danh Chuyn vin, Nhn vin

Mc 5: K=1.2 (Hon thnh


Khng p dng g 110
mc Xut sc)

Mc 4: K=1.1 (Hon thnh


g > 100 100 < g < 110
mc Gii)

Mc 3: K=1.0 (Hon
95 g 100 95 g 100
thnh)

Mc 2: K=0.8 (Khng
g < 95 80 g < 95
hon thnh )

Mc 1: K=0.6 (Khng
hon thnh mc nghim Khng p dng g < 80
trng)

h) Thng bo kt qu nh gi: Cc cp c thm quyn nh gi, xp loi v


thng bo kt qu nh gi ti CBNV thuc thm quyn v c cc hnh ng khc
phc tng thch (theo quy nh).
i) Tiu ch Sng kin ci tin k thut (sng kin c cng nhn p
dng nng cao hiu qu cng vic): c nh gi ngoi bng nh gi hiu qu
cng vic v theo Quy ch Thi ua-Khen thng.
5.2.3. Gii quyt khiu ni (theo thm quyn - nu c)
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H THNG QUN L CHT LNG THEO TIU CHUN QUC T ISO 9001:2008

Khiu ni v im nh gi hiu qu cng vic: CBNV c quyn khiu ni,


trnh by kin, bo lu v bo co ln cp trn nhng vn khng tn thnh v
nhn xt v im nh gi i vi bn thn mnh nhng phi chp hnh kin kt lun
ca Lnh o qun l c thm quyn (theo phn cp).
Gii quyt khiu ni: Nu c khiu ni v nh gi CBNV th Trng n v
hoc Lnh o Cng ty c trch nhim xem xt, kt lun v thng bo n ngi
khiu ni.
5.2.4. Tng hp / xut/ Trnh Tng gim c ph duyt
Trn c s kt qu nh gi, xp loi CBNV do cc n v gi v, phng HCNS
tin hnh tng hp v xut cc kin v o to hoc khen thng, k lut (nu
c) trnh Tng gim c ph duyt.
5.2.5. Tnh tin lng hng thng
Kt qu ca bn nh gi hiu qu cng vic hng thng s c lm cn c
tr tin lng hng thng theo quy ch phn phi tin lng, tin thng t qu lng
ca Cng ty.
5.2.6. Hng dn CBNV tin hnh t nh gi
Vic CBNV t nh gi kt qu hon thnh cng vic ca bn thn c thc
hin theo thng hoc qu hoc nm (ty theo phiu giao vic: Giao vic theo giai on
no th hng dn CBNV nh gi theo giai on : ng phiu giao vic) v dng
lm cn c cho cng tc thi ua-khen thng.
Trc ngy mng 5 thng lin sau ca thng/qu/nm c giao vic, Lnh o
cc n v hng dn CBNV t nh gi theo cc cng vic c giao (BMGNS-
01/HCNS hoc biu mu c th ca n v).
5.2.7. T nh gi
- LV t nh gi kt qu cng vic theo qu c giao vic (BMGNS-
01/HCNS).
- CBNV t nh gi kt qu thc hin cng vic ca bn thn theo cng vic c
giao (BMGNS-01/HCNS hoc biu mu c th ca n v).
- i vi lnh o n v, ngoi vic t nhn xt, nh gi theo ni dung trn
cn phi nh gi v kt qu hot ng ca n v, kh nng t chc qun l n v,
tinh thn hp tc vi n v bn v mc uy tn vi mi ngi.
- Nguyn tc t nh gi:
CBCNV khi t nh gi cn tp trung vo cc nhim v chnh c giao.
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Cc sng kin: Lit k r.


5.2.8. Tng hp/ Xp loi/ xut /Hp hi ng Thi ua khen thng +
Ra quyt nh khen thng, k lut
Phng HCNS ch tr phi hp vi Lnh o cc n v tin hnh tng hp bng
nh gi hiu qu cng vic theo qu, nm t cc kt qu ca cc bng nh gi hiu
qu cng vic hng thng. Kt qu ca qu bng tng cng kt qu ca thng. Kt qu
ca nm bng tng cng kt qu ca qu.
Vo cc t nh gi bnh xt Thi ua khen thng, CBNV bo co kt qu cng
vic c nhn khi c yu cu (BMGNS-04/HCNS).
Cui qu hoc 6 thng hoc nm, cn c Bn nh gi hiu qu cng vic theo
thng/qu/nm, cc phiu giao vic v t nh gi cng vic, bo co kt qu cng
vic c nhn ca CBNV(nu cn), Hi ng thi ua khen thng tin hnh hp a
ra cc kt lun thi ua khen thng v k lut trnh Tng gim c ph duyt.
5.2.9. Lu h s
Cc n v v Phng HCNS c trch nhim lp v lu gi h s theo mc 6
ca quy trnh ny.
6. LU TR
Phng Thi gian
Stt H s M s Ni lu
php lu lu
Phiu giao vic v t GCV:
- L n v BMGNS- Bn giy (gc) 1 nm T ISO
1
01/HCNS Bn giy 1 nm n v
- CBNV Bn giy (gc) n v
Bn giy (gc) Theo Q Vn th CT
Bin bn hp giao ban Lnh BMGNS- Bn giy 1 nm T ISO,
2
o 05/HCNS P.KHTH
Bn in t 1 nm n v

Bng nh gi hiu qu cng BMGNS- Bn giy (gc) 1 nm T ISO


3
vic 02/HCNS Bn giy 1 nm n v
Phiu thng bo v x l vi BMGNS- Khi c pht sinh c lu km theo Bng nh
4
phm 03/HCNS gi hiu qu cng vic
Bo co kt qu cng vic c BMGNS- Khi c pht sinh c lu km h s Thi ua
5
nhn 04/HCNS Khen thng

7. PH LC
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- BMGNS-01/HCNS: Phiu giao vic v t nh gi cng vic


- BMGNS-02/HCNS: Bng nh gi hiu qu cng vic
- BMGNS-03/HCNS: Phiu thng bo v x l vi phm
- BMGNS-04/HCNS: Bo co kt qu cng vic c nhn (Dng nh gi
bnh xt Thi ua khen thng).
- BMGNS-05/HCNS: Bin bn hp giao ban Lnh o.

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