1. What is a typical day like at the office? Busy.
I see 15-20 patients
every day. Usually my schedule has 10 and m 2. Why did this type of work interest you, and how did you get started? M y interest is helping patients get better. The variety of problems is the challenge that keeps me going. I got started during my junior year in undergrad. I knew I wanted something different than my current path. 3. Can you suggest some ways a student could obtain this necessary experience? Call an office and inquire if they would allow the student to come in and shadow the Doctor. Most Dentists would be happy to provide some guidance. If there is an interest in pursuing a career, then volunteer their time in the office. On the job experience is priceless. 4. What are the most important personal satisfactions and dissatisfactions connected with your occupation? What part of this job do you personally find most satisfying? Most challenging? What do you like and not like about working in this industry? The most satisfying part of my career is seeing a complex case to completion. Taking something that was broken down and restoring it back to health is an awesome feeling. Surpassing a patient's expectations are what make the daily grind rewarding. The biggest challenges is people management. Being a CEO is not something that is taught in Dental School. Being successful in business, and being technically excellent are not related. Having the skills is important, however being able to sell what you can do is just as important. Being technically excellent does not mean you will be successful. The biggest dislike in this industry is the influx of corporate ownership of Dental practices. Having a Board of Directors who are not Dentists, driving a bottom line, not what is best for the patient, is not something the profession needs. Dentistry is not a commodity. Treatment plans should not include a wallet biopsy. 5. Do you find your job exciting or boring? Why? T he work that I do is never boring. The variety of problems encountered daily is never the same. There are similarities in the mode of failure. Managing that aspect is fun. Reducing the risk of it occurring again makes what I do a challenge. 6. How many years of college did you attend? What classes did you have to take? I did a total of 10 years. 4 undergraduate , 4 Dental School, 2 year General Practice Residency at the Medical University of SC. The classes that I took that made getting accepted to Dental School were Comparative Anatomy and Biochemistry. Tough classes, but made the course in Dental School easier. As I had seen it before. My path was a bit different than most. My major was Marine Biology for 2.5 years, so my class selection is not what would be the recommended list for a prospective Dental student. 7. What sorts of changes are occurring in your occupation? Challenges to the profession are the insurance companies dictating treatment. Eliminating procedures because they can. No accountability and no oversight. Treatment based solely on cost. What's the cheapest possible way to do it. Reductions in reimbursement. This has become a much bigger problem as Delta Dental is becoming the majority provider nationwide. 8. What are the skills that are most important for a position in this field? B eing technically excellent is a major part, but being good with people is key. Knowing people and being able to sell what you do are huge. 9. How would you describe the working atmosphere and the people with whom you work with? T he work atmosphere at my office is professional but fun. We are committed to making our workday a positive one. We have a 90 min meeting weekly to address any issues. This has been one addition that has made a significant difference in how we do what we do. 10. Is there flexibility related to dress, work hours, and vacation schedule? Our dress code for clinical staff is scrubs. Colors are decided upon by the team. Hair must be out of the way, either short, or pulled back. For non-clinical team, business casual attire. A professional atmosphere is required. Operating hours are posted and are not flexible. Our schedule is booked out for the Hygienists 6 months, so vacation planning is critical to ensure that our patients care is not impacted. 11. How has the job affected your lifestyle outside the office? Thankfully the career that I have has afforded me many opportunities that I would not have otherwise. The work is hard, but it is rewarding and fulfilling. Financially, my career has been a blessing. We are not careless with our resources, but we do have fun. 12. From your perspective, what are the problems you see working in this field? T he problems that are encountered in this field are varied, but dealing with people's expectations is probably the biggest challenge that has to be addressed. The majority of what I do involves things that can be very traumatic both physically and emotionally. Telling someone that they have to loose all of their teeth is a very emotional experience. 13. What interests you the most about your job? T he constant variety of problems encountered, keeps what I do, very interesting. The challenge can be simple, and some can be extensive. 14. If you could do things over again, would you choose the same path for yourself? If I had to do it over again, I would still do what I do. I believe that I would change the location. Of the things that I enjoy outside of my profession, I would like to be near the ocean. 15. How well did your college experience prepare you for this job? . My training at the Medical University of South Carolina did a good job of getting the fundamentals taken care of. My undergraduate studies were not directly related to my professional career, but it gave me the background in people skills. Relating to people is critical to doing what I do. Participating in the "University Experience", not just the academics, provided me a great foundation to build on.