MICROSOFT® ACTIVESYNC® VERSION 4.

0 README FILE

©2005 Microsoft Corporation. All rights reserved.

This document provides late-breaking or other information supplementing the

documentation for Microsoft® ActiveSync® 4.0 desktop software.

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TABLE OF CONTENTS

1. INSTALLING ACTIVESYNC 4.0

2. COMPATIBILITY
3. SUPPORTED DEVICES
4. KNOWN ISSUES
5. TROUBLESHOOTING
6. WHAT'S NEW

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1. INSTALLING ACTIVESYNC 4.0

1.1 Personal information manager (PIM) installation

If the Microsoft® Outlook® 2002 CD is included with your device, it is recommended that
you install it first before installing or upgrading ActiveSync.

1.2 Installing ActiveSync

To begin installation, insert the Windows Mobile Getting Started CD accompanying your
device into your desktop computer’s CD-ROM drive. Click the yellow arrow, click Start
Here, and then follow the directions on the screen.

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2. COMPATIBILITY

ActiveSync 4.0 is compatible with the following operating systems and applications:

 Microsoft® Windows® 2000 Service Pack 4

 Microsoft® Windows® Server 2003 Service Pack 1
 Microsoft® Windows® Server 2003 IA64 Edition Service Pack 1
 Microsoft® Windows® Server 2003 x64 Edition Service Pack 1
 Microsoft® Windows® XP Professional Service Packs 1 and 2
 Microsoft® Windows® XP Home Service Packs 1 and 2
 Microsoft® Windows® XP Tablet PC Edition 2005
 Microsoft® Windows® XP Media Center Edition 2005
 Microsoft® Windows® XP Professional x64 Edition
 Microsoft® Outlook® 98, Microsoft® Outlook® 2000 and Microsoft® Outlook® XP,
and Microsoft® Outlook® 2003 messaging and collaboration clients
  Microsoft® Office 97, excluding Outlook
 Microsoft® Office 2000
 Microsoft® Office XP
 Microsoft® Office 2003
 Microsoft® Internet Explorer 4.01 or later (required)
 Microsoft® Systems Management Server 2.0

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3. SUPPORTED DEVICES

The following mobile device operating systems are supported by ActiveSync 4.0:
 Microsoft® Windows Mobile Version 5.0
 Microsoft® Windows Mobile 2003 Second Edition
 Microsoft® Windows Mobile 2003
 Microsoft® Pocket PC 2002, Microsoft® Windows CE OS version 3.0
 Microsoft® Smartphone 2002, Microsoft® Windows CE OS version 3.0
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4. KNOWN ISSUES

 ActiveSync 4.0 does not support remote synchronization.

 ActiveSync 4.0 does not support Backup/Restore of mobile device data.
1 In order for ActiveSync 4.0 to properly display extended characters in some
languages, you might need to change the language that is used for non-Unicode
programs.
To change the language that is used for non-Unicode programs, perform the
following procedure.
1. From the desktop Start menu, select Settings, select Control Panel, and then
select Regional and Language Options.
2. In the Regional and Language Options dialog window, select the Advanced
tab.
3. Choose from the available languages in the Language for non-Unicode programs
list, which determines the language that ActiveSync 4.0 uses.
2 When a device is connected to a PC over an USB connection that goes through an
external USB hub, you might experience connection instabilities such as drops in the
connection, or an unresponsive desktop PC.
For more information about this issue, see article 817900, "USB port may stop
working after removing or inserting USB device" in the Microsoft Knowledge Base at
http://support.microsoft.com.
3 To successfully uninstall ActiveSync 4.0 and reinstall a previous version of
ActiveSync on your desktop PC, perform the following procedure.
1. Uninstall ActiveSync 4.0.
2. Open File Explorer, navigate to the System32 directory in your Windows
directory, and then manually delete the dynamic-link library Rapi.dll.
3. Reinstall the previous version of ActiveSync.
 If the desktop PC operating system is upgraded, or a Service Pack is installed, you
must perform a repair installation of ActiveSync in order to enable the expected
ActiveSync functionality.
 If the Windows Media Player application is upgraded to Windows Media Player 10
 after you have installed ActiveSync on your desktop PC, you must perform a repair
installation of ActiveSync. This enables successful Media Synchronization to a
Windows Mobile-based device.
 If the desktop PC operating system is Windows XP SP1, EHCI USB 2.0 host
controllers might cause unexpected drops in the USB connection between the PC and
a device.
For information about successfully resolving this issue, see article 822603,
"Availability of the Windows XP SP1 USB 1.1 and 2.0 Update" in the Microsoft
Knowledge Base at http://support.microsoft.com.
 Multiple simultaneously running user sessions on a desktop PC that is running
ActiveSync are not supported.
 If non-Microsoft firewall software is installed and running on your desktop PC, you
might need to configure the software to allow the following ports in order for
ActiveSync to function: 5678, 5679, 990, 26675, and 5721.
 Sometimes antivirus software that is installed on your desktop PC can conflict with
ActiveSync functionality.
 In rare cases, some LAN configuration tools might also conflict with an ActiveSync
connection. To enable your Windows Mobile-based device to successfully synchronize
with your desktop PC, you might need to disable the LAN configuration tools.

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5. TROUBLESHOOTING

For general information, see the online ActiveSync Help. To resolve connection issues, see
the ActiveSync Connection Troubleshooter.

For free online information, product support, or information about how to contact your
device manufacturer, see the Microsoft Windows Mobile website.

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6. WHAT'S NEW

Feature: Improved USB support

Benefit: ActiveSync 4.0 provides the fastest USB transport between your desktop PC and
your mobile device to date.

Feature: View Exchange Server Synchronization status on your PC

Benefit: You can now view server synchronization status while synchronizing with a
Microsoft Exchange server through your desktop PC's internet connection.

Feature: Synchronization of pictures in Contacts on your mobile device with Outlook

Benefit: If an Outlook contact is associated with a picture, ActiveSync now synchronizes
the associated picture from Outlook on your desktop PC to your mobile device.
Note: Microsoft Outlook XP or Microsoft Outlook 2003 is required to use this feature.

Feature: Easier to identify friendly device names

Benefit: ActiveSync now supports friendly names for devices, making it easier to identify
the device that you want to sync with over a Bluetooth or an infrared (IR)
connection.
Note: ActiveSync uses your Windows login name to generate an unique device
partnership ID. This login name may be broadcast to other users such as with
Bluetooth discovery broadcasts.

Feature: Synchronization over a Bluetooth connection with your PC

Benefit: ActiveSync 4.0 now enables you to synchronize data with your PC over a
Bluetooth connection.

Feature: Integration with Windows Media Player 10

Benefit: Easier to discover, configure, and access Windows Media Player 10 music, video
and photo from ActiveSync. Also facilitates automatic synchronization of media
even when Windows Media Player 10 is not currently running on a desktop PC.

Feature: Enhanced user interface and enhanced new partnership wizard

Benefit: Easier to locate key features, access the most important configuration settings,
and configure the device upon first synchronization.

Feature: Synchronize Internet Explorer Mobile favorites to a Windows Mobile-based

Smartphone
Benefit: Already available on Windows Mobile-based Pocket PC devices, this feature syncs
Internet Explorer Mobile favorites on a desktop PC with a Windows Mobile-based
Smartphone.

Feature: More robust synchronization with Outlook

Benefit: Synchronization with Outlook is now more reliable and robust than before.

Feature: Configure synchronization settings prior to first synchronization, including custom

synchronization settings
Benefit: Configure all the ActiveSync options you need in a single step.