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decisions regarding the consumer's behavior in the marketplace when purchasing a product or
service. The study of consumer behavior draws upon social science disciplines of anthropology,
psychology, sociology, and economics.\
shoppers. It also shows the sum of ranks of each factors and its
sum of rank of 75. The quantity of goods they purchase and the
118.5, respectively.
material for the goods they purchased. The use of paper bags as
they carry the goods with them. Most of the shoppers complained
that paper bags are easily torn and disintegrate when wet.
Furthermore, the quantity of goods purchased by the shoppers
being the second most affected factor indicates that the paper
for the shoppers. It suggests that the use of paper bags does not
these changes are due mainly to the quality of paper bags offered