FALSE

Most people do not enjoy participating in surveys.

12. The Delphi approach involves the use of a series of questionnaires to achieve a consensus
forecast.
TRUE
A consensus among divergent perspectives is developed using questionnaires.
13. Exponential smoothing adds a percentage (called alpha) of last period's forecast to estimate
next period's demand.
FALSE
Exponential smoothing adds a percentage to the last period's forecast error.
14. The shorter the forecast period, the more accurately the forecasts tend to track what actually
happens.
TRUE
Long-term forecasting is much more difficult to do accurately.
15. Forecasting techniques that are based on time series data assume that future values of the
series will duplicate past values.
FALSE
Time-series forecast assume that future patterns in the series will mimic past patterns in the
series.
16. Trend adjusted exponential smoothing uses double smoothing to add twice the forecast error
to last period's actual demand.
FALSE