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Annual

Report 2012
Nutrition to enhance
the quality of life
Annual Report 2012

Table of contents 2 Letter to our shareholders Financial review


38 2012 Business review
Corporate Governance 39 Leading positions
and Compliance in dynamic categories
8 Corporate Governance 40 Overview
8 Board of Directors 41 Principal key figures (illustrative)
of Nestl S.A. in CHF, USD, EUR
10 Compliance 52 Principal risks and uncertainties
11 Executive Board of Nestl S.A. 54 Geographical data: factories
55 Shareholder information
The Nestl Roadmap to
Good Food, Good Life
14 Four competitive advantages
Four growth drivers
Four operational pillars
16 2012 Highlights Global
20 Nutrition, Health and Wellness
24 Consumer engagement
28 Unmatched geographic
presence
32 Building for the future

Accompanying reports Nestl in society Corporate Governance Report 2012


Creating Shared Value and 2012 Financial Statements
meeting our commitments
2012
Nestl in society

Nestl Corporate Governance Report 2012 | 2012 Financial Statements

Nestl in Corporate
society Governance
Report 2012
Creating Shared Value
including
and meeting
Compensation Report 2012
our commitments
2012

2012
Financial
Statements

The brands in italics are registered trademarks of the Nestl Group.


Key figures (consolidated)

In millions of CHF
(except per share data)

2011 2012
Sales 83642 92186

Trading operating profit 12538 14012


as % of sales 15.0% 15.2%

Profit for the year attributable to shareholders of the parent (Net profit) 9487 10611
as % of sales 11.3% 11.5%

Capital expenditure 4779 5368


as % of sales 5.7% 5.8%

Equity attributable to shareholders of the parent before proposed appropriation of profit of Nestl S.A. 56797 60947
Market capitalisation, end December 171287 190038

Operating cash flow (a) 10180 15772


Free cash flow (b) 4757 9879

Net financial debt 14319 18152


Ratio of net financial debt to equity (gearing) 25.2% 29.8%

Per share
Total basic earnings per share CHF 2.97 3.33
Underlying (c) CHF 3.08 3.37
Dividend as proposed by the Board of Directors of Nestl S.A. CHF 1.95 2.05

(a) 2011 comparatives have been restated following the changes in the cash flow statement described in the Consolidated Financial Statements:
Note 1 Accounting policies.
(b) Operating cash flow less capital expenditure, expenditure on intangible assets, sales of property, plant and equipment, investments
(net of disinvestments) in associates and other investing cash flows. As from 2012, movements with non-controlling interests are no longer deducted.
2011 comparative has been restated accordingly.
(c) Profit per share for the year attributable to shareholders of the parent before impairments, restructuring costs, results on disposals and significant
one-off items. The tax impact from the adjusted items is also adjusted for.
Nestl in society: Creating Shared Value
Highlights

75.7% 5.4 million 6692


Nestl products meeting Children reached by the Nestl Renovated products for nutrition
Nutritional Foundation criteria Healthy Kids Global Programme, or health considerations
in 64 countries

11700 100 billion 690054


Equivalent tonnes of salt removed Servings of iodine-enriched Farmers working directly
by Maggi from its portfolio over Maggi products sold worldwide with Nestl
the last eight years

44000 489 217


Farmers having access to financial Water-saving projects in our Clean drinking water projects in
assistance from Nestl factories, saving 6.5 million m3 the South Asia region, helping to
worth up to USD 37.8 million improve access and sanitation for
more than 100000 school children

39 24% 18103
Factories generating Reduction in direct GHG Employees completing our online
zero waste for disposal (Greenhouse Gas) emissions human rights training tool
since 2002

Please see the attached Nestl in society report for more information.
Group highlights

The Nestl Model achieved in 2012 Group sales Organic growth

CHF 92.2 billion 5.9%


+8.6 billion
+10.2%
Trading operating profit Trading operating profit margin

CHF 14.0 billion 15.2%


+1.5 billion +20 basis points
Earnings per share Underlying earnings per share

CHF 3.33 +7.5%


constant currencies
+12.2%
Proposed dividend

CHF 2.05 +5.1%


Operating cash flow

CHF 15.8 billion +55%


CHF +5.6 billion
Outlook Despite the many challenges 2013 well as an improved margin and
will no doubt bring, we expect to underlying earnings per share in
deliver the Nestl Model of organic constant currencies.
growth between 5% and 6% as

Nestl Annual Report 2012 1


Letter to our shareholders

Fellow shareholders, As the role of nutrition has evolved, so has Nestl, adjusting
our offering to be in line with or anticipate the needs of our
The 2012 environment was once again challenging, but it consumers, whilst staying true to our core business of food,
also brought opportunities. As such, it was a good example beverage and nutrition. Today, our nutrition, health and
of what we characterise as the new reality. wellness strategy has three aspects:
The fact that we delivered for the 17th consecutive time the All our food and beverage brands, regardless of category
Nestl Model of organic growth between 5% and 6% together or eating occasion, should offer consumers not just the
with an improvement in our trading operating profit margin in best taste and pleasure but also the best nutritional profile
such an environment demonstrates the value of having strong in their category, as part of a healthy diet.
alignment of our people behind our strategic priorities. We are targeting particular nutritional needs through
This strategic alignment provides a framework for Nestl Nutrition, with its Infant, Performance and Weight
accelerated innovation, increased engagement with management divisions.
consumers and enhanced operational and financial And, through Nestl Health Science (NHSc) and the
performance. It enables us to build appropriate capabilities Nestl Institute of Health Sciences, which was
to ensure we remain fit to win in an ever more intense inaugurated in 2012, we are pioneering science-based
environment. It creates a real competitive advantage, personalised nutritional solutions to prevent and treat
empowering our people, and unlocking their energy and medical conditions.
creativity, as we strive to meet and beat our objectives. Nutrition is Nestls core. That core was enhanced in 2012
It is a marriage of global inspiration and local execution, by acquisitions for both Nestl Nutrition and NHSc. NHSc
that means we are all on that same roadmap, but are acquired a stake in Accera, whose key brand is intended
always respectful of local cultures, tastes, habits and laws, for the clinical dietary management of Alzheimers disease.
and of the individuality of our consumers. NHSc also created a joint venture with Chi-Med, Nutrition
The 2012 results demonstrate that your company Science Partners (NSP), to research and bring to market
has made further progress. Sales were up 10.2% to nutritional and medicinal products derived from plants
CHF92.2billion, with organic growth of 5.9%, incorporating with an initial focus on gastrointestinal health. NSP will get
real internal growth of 3.1%. The trading operating profit access to one of the leading traditional Chinese medicine
was up 11.8% to CHF14.0billion and the margin increased libraries.
by 20 basis points to 15.2%. The net profit was up 11.8% Nestl Nutritions global leadership in infant nutrition
to CHF10.6billion and earnings per share increased 12.2% was enhanced in November with the acquisition of the
to CHF3.33 per share. Operating cash flow increased Wyeth Nutrition business from Pfizer. This business, with
from CHF10.2 billion to CHF15.8 billion. In view of this 85% of its sales in emerging markets, is a wonderful fit with
performance and the company's strong financial position, our existing business, even after the required divestitures. In
the Board is proposing a dividend of CHF2.05 per share, up particular, it enhances our position in that category in China.
from CHF1.95 last year. China would now be Nestls second biggest market,
The history of food has been of continual, gradual with annualised sales of around CHF6billion, including the
change, accompanied by an increasing understanding of the Wyeth Nutrition acquisition and our 2011 partnerships, Yinlu
role of nutrition. At first, food was something people needed and Hsu Fu Chi. Our investments in China, including new
to survive, then something that brought families together, R&D units in Xiamen and Dongguan, demonstrate our desire
gave convenience and pleasure. More recently, it has to benefit from the incredible capabilities and know-how
become more consciously a way to bring health benefits. which the country has to offer. Another development there
And the role of nutrition continues to evolve. In todays era was the opening of our dairy farming institute in Heilongjiang
of spiraling healthcare costs, nutritional science can play a province. The institute aims to be the countrys leading dairy
role in disease prevention and management. training centre. Meanwhile, our work with coffee farmers in

2 Nestl Annual Report 2012


Peter Brabeck-Letmathe Paul Bulcke
Chairman Chief Executive Officer

Nestl Annual Report 2012 3


Letter to our shareholders

Yunnan province over the last 20 years was recognised with a making capacity investments in Germany and the United
World Business and Development Award at Rio+20. Kingdom. Nespresso continued to grow double-digit,
China is just one market where peoples lives are and we have announced a CHF300million investment in
changing dramatically and where there are opportunities Switzerland. The Nescaf systems are also performing well
for Nestl to contribute. There are billions of consumers in in the out-of-home market.
emerging markets who share the objective of living better The success of our coffee systems businesses
lives. This is creating a dynamic catalyst for growth and demonstrates the importance of R&D to Nestl. In 2012, we
development, individually for people, collectively for the celebrated our 100th anniversary in India with the opening
countries where they live, and for Nestl. of a development centre focused on local ingredients
We have deep roots in emerging markets, where we and popularly positioned products (products designed to
have continued to expand our presence: in 2012 we opened be affordable on a daily basis for emerging consumers).
our first factories in Angola and the Democratic Republic We also began work on an R&D development centre in
of Congo. Switzerland to manage our global clinical trials programme.
As part of our Creating Shared Value strategy, we R&D brings consumer benefits even in what might be
have also extended our relationships with farmers across imagined to be standard food products, such as Maggi
emerging markets. cubes in Africa. These are in fact fortified with iron and
One example is helping farmers adapt to climate iodine helping to address micronutrient deficiencies; Nestl
change. Since 2001, we have halved our greenhouse gas can use its R&D capabilities and credibility to be part of the
emissions per tonne of product; if we can also reduce the solution to health issues ranging from malnutrition to obesity
environmental impact of our supply chain, this can help by enriching the dialogue around health and nutrition issues.
secure an enhanced supply of higher quality raw materials. With this in mind, we launched several initiatives in 2012.
We scaled up the Nestl Cocoa Plan with a significant We are supporting the United Nations Education
increase in the amount of cocoa sourced directly from First initiative, committing to teach over six million
farmers, with the intention to reach 15% in 2013. We children in 60countries the value of good nutrition and
are also working with the Fair Labor Association to help physical activity. This is part of the Nestl Healthy Kids
eliminate child labour on farms supplying our factories Programme, which we plan to extend to 70 countries by
and to allow children to attend school. 2016, in association with the International Association
We are working with local authorities in Morocco to of Athletics Federations. We are also a sponsor of the
increase milk production and improve the quality of fresh Institute for Healthy Childhood Weight, established
milk. The partnership should benefit 10000farmers. by the American Academy of Pediatrics. It will produce
We extended our commitment to Colombian coffee clear, accessible resources for health professionals,
farmers for five years and have joined a programme communities and parents, based on government policies
to help coffee farmers in Haiti. In Vietnam, we are and scientific evidence.
helping 20000farmers improve productivity through Healthy aging is another key issue. The 9th Nestl
better farming practices and by distributing high-yield, International Nutrition Symposium, attended by
disease resistant plantlets. In India, we opened our first over 150world-renowned scientists and healthcare
coffee demonstration farm to help improve quality, professionals, addressed this. We also launched the
productivity and sustainability. Elderly Care Health Project in China to enable
All in all we collaborate with more than 680000small-hold elderly people to receive free heart checks and health
farmers, mainly in the areas of milk, cocoa and coffee. consultations.
The coffee category had a very dynamic year in 2012, and A priority for R&D is to advance food and nutrition science.
Nescaf will be celebrating its 75th anniversary in 2013. In 2012 our projects included childhood allergies, diabetes,
Nescaf Dolce Gusto is now in 62markets, and we are osteoporosis, inflammatory bowel disease, healthy

4 Nestl Annual Report 2012



Nestl can use its R&D capabilities
and credibility to be part of the solution
hydration, immune systems, healthier alternatives to salt,
and the impact of dark chocolate on stress, as well as
agriculture, packaging and environmental life cycle analysis
to health issues ranging from malnutrition of products. A strong R&D capability is at the heart of our
to obesity by enriching the dialogue ambition to be the trusted leader in Nutrition, Health and
around health and nutrition issues. Wellness. As such, it is a prerequisite for a successful future,
together with a willingness to invest and a focus on the
longer term, regardless of shorter-term challenges.
Critical to our success in the future is the development
of people, the management of career paths and succession
planning. Nestl now has about 339000 people, with
thousands having joined in the last two years. They have
found themselves part of a decentralised organisation
which is aligned, entrepreneurial and fast moving wherever
it operates, and which is linked together by firm values
and principles, including a warm appreciation for the
benefits of diversity. We have welcomed them into our
group, expecting many to benefit from the international
opportunities that we offer as their careers progress.
It is fundamental that a company such as Nestl plays
a positive role in society. Indeed, we believe that we will
create long-term value for our shareholders only if we
connect positively with society at large. This is what we call
Creating Shared Value. We have discussed in this letter
how we use our know-how and resources not just to ensure
that we run our business sustainably, but also to play a
broad role in society. The accompanying Nestl in society
report details our approach and lists various commitments
that we have made around nutrition, compliance and
environmental sustainability amongst others.
This commitment to Creating Shared Value stands front
and centre as we pursue our objective of being the reference
for financial performance in our industry and, as such,
is a priority for your Board.
The Boards other priorities in 2012 included the Wyeth
Nutrition acquisition and the related funding strategy,
balance sheet management and capital allocation, the
management of the Groups pensions, the asset and liability
review, as well as reviewing the direction of our Nutrition,
Health and Wellness strategy.
Andr Kudelski, will retire from our Board after twelve
years. We would like to thank him for his greatly appreciated
contribution. Peter Brabeck-Letmathe, Steven G. Hoch,

Nestl Annual Report 2012 5


Letter to our shareholders

a member of our Nomination Committee; Titia de Lange,


a member of Nestls Nutrition Council; and Jean-Pierre
Roth, a member of our Compensation Committee, are

A strong R&D capability is at the heart
of our ambition to be the trusted leader
standing for re-election. Eva Cheng, of Chinese nationality,
in Nutrition, Health and Wellness. As such,
will be proposed for election to the Board. She is the former it is a prerequisite for a successful future,
Corporate Executive Vice President responsible for Greater together with a willingness to invest
China and Southeast Asia Region of Amway Corporation, a and a focus on the longer term, regardless
U.S. based global consumer product company. We believe
that with her extensive business experience and strong
of shorter-term challenges.
entrepreneurial background, Ms Cheng will enrich our
Boards business competencies particularly in light of our
expanding footprint in Asia.
There were changes to the Executive Board in 2012.
James Singh retired as Chief Financial Officer and was
succeeded by Wan Ling Martello, who joined the Group in
2011. The Board thanks Jim for his many years of service.
Kurt Schmidt decided to leave the company, and was
replaced by Luis Cantarell as Head of Nestl Nutrition.
Luis will combine this position with running Nestl Health
Science, though the two businesses will remain separate.
As always, it is our pleasure to express our gratitude to
all our people on behalf of the Board and our shareholders.
The year under review has been another chacterised by
difficulties and challenges, whether caused by natural
disasters, civil unrest or the macro issues in many countries.
Regardless, our people have continued to devote their
energies and resourcefulness to ensuring that our company
continues to perform to the highest levels and standards.
Our thanks go to all of them.
The environment looks to be every bit as challenging
in 2013 as it was in 2012. But 2013 will again provide
opportunities to leverage our competitive advantages,
deliver on our growth opportunities and benefit from our
drive for continuous improvement across the Group. We
expect, therefore, to deliver the Nestl Model once again
in 2013: organic growth between 5% and 6% together
with an improved trading operating profit margin and
underlying earnings per share in constant currency, as well
as improvement in our capital efficiency.

Peter Brabeck-Letmathe Paul Bulcke


Chairman Chief Executive Officer

6 Nestl Annual Report 2012


Nutrition
is at the heart
of Nestl

Nestl Annual Report 2012 7


Board of Directors of Nestl S.A.
at 31 December 2012

Corporate Governance
and Compliance

Corporate Governance
The prerequisite for a company to engage with society is
compliance and effective governance. The Chairman and
the CEO ensure the tone of good governance at Board level
and below on the basis of strong principles that provide the
framework of how we do business.
In our Corporate Governance Report we outline how
our governance ensures the effectiveness of our Board.
It explains the role of our Board and its committees, Board Peter Brabeck-Letmathe
processes and risk oversight in line with established best
practices. Our Compensation Report is submitted annually
to a separate advisory vote of our shareholders. The Board
regularly solicits the input from investors, governance experts
and proxy advisors on our governance. Resulting changes are
described in the report and explained to shareholders prior to
the relevant vote at the Annual General Meeting.
We integrate the reporting of financial and non
financial performance measures along the lines of the UN
Global Compact Principles for Responsible Investment
(UNPRI) and the Global Reporting Initiative (GRI), which Paul Bulcke
plays a critical role in demonstrating our commitments
on governance, environmental, social, ethical and
sustainability issues.
Good governance helps us create and maintain trust
with our employees, investors, governments, NGOs, our
customers, consumers and other stakeholders. In our Nestl
in society report we demonstrate how we engage with
society at large. Conditioned upon strong compliance, we
aim to run our business sustainably and for the long term. Andreas Koopmann
This gives us the legitimacy to engage with society in a way
that leads to the creation of shared value.
Nestl has a highly diversified ownership structure, Helmut O. Maucher Peter Brabeck-Letmathe (2,4)
and we use a number of ways to communicate with our Honorary Chairman Chairman
Term expires 2013 (1)
shareholders. Through shareholder surveys, investor David P. Frick Paul Bulcke (2)
roundtables, analyst and engagement calls, and bilateral Secretary to the Board Chief Executive Officer
meetings, we have established a dialogue with our investors, Term expires 2014 (1)
KPMG SA Geneva branch Andreas Koopmann (2,3,4)
pursuing a holistic approach that manages both their Independent auditors 1st Vice Chairman
financial and governance expectations. Term expires 2013 (1) Chairman of Georg Fischer AG.
We are actively engaged in the development of Swiss law Term expires 2014 (1)
and governance practices. In 2012, focus was on the proper
functioning of the voting chain and the development of a
Swiss Code of Best Practice for the Exercise of Voting Rights
by Institutional Investors.

8 Nestl Annual Report 2012


(1) On the date of the Annual For further information on the
General Meeting. Board of Directors, please refer
(2) Chairmans and Corporate to the Corporate Governance
Governance Committee. Report 2012, enclosed.
(3) Compensation Committee.
(4) Nomination Committee.
(5) Audit Committee.

Rolf Hnggi Jean-Pierre Meyers Ann M. Veneman

Nana Lal Kidwai

Beat Hess

Titia de Lange
Andr Kudelski Henri de Castries

Daniel Borel

Steven G. Hoch Jean-Pierre Roth

Rolf Hnggi (2,5) Jean-Pierre Meyers (3) Nana Lal Kidwai (5) Ann M. Veneman (4)
2nd Vice Chairman Vice Chairman, LOral S.A. Country Head of HSBC Group Former Executive Director
Former Chairman, Rd, Term expires 2014 (1) of Companies in India. UNICEF and Secretary of U.S.
Blass & Cie AG. Andr Kudelski (5) Term expires 2014 (1) Department of Agriculture.
Term expires 2014 (1) Chairman and CEO, Kudelski Titia de Lange Term expires 2014 (1)
Beat Hess (2) Group. Associate Director, Anderson Henri de Castries (5)
Former Group Legal Director, Term expires 2013 (1) Cancer Center, Chairman and CEO, AXA.
Royal Dutch Shell plc. Steven G. Hoch (4) The Rockefeller University. Term expires 2015 (1)
Term expires 2014 (1) Founder and Senior Partner, Term expires 2013 (1)
Daniel Borel (3) Highmount Capital. Jean-Pierre Roth (3)
Co-founder and Board member, Term expires 2013 (1) Chairman, Geneva Cantonal Bank.
Logitech International S.A. Term expires 2013 (1)
Term expires 2015 (1)

Nestl Annual Report 2012 9


Corporate Governance and Compliance

We continue to pursue initiatives to improve dialogue with


all our stakeholders on the basis of the clear expectations
set in the purpose clause of our Articles of Association,

Good compliance is a condition for us
to engage credibly with society. Beyond
where we have committed ourselves to aim for long-term,
compliance, we do business sustainably
sustainable value creation. preserving our business and our environment
for future generations.
Compliance
We will not sacrifice our principles and values for short-term
success. Compliance with laws, codes of conduct and
our own principles forms the basis of how we do business
and is the foundation on which we engage with society.
While responsibility is assigned to the markets as per our
Custodian Concept, a dedicated corporate Compliance
function and a cross-functional Compliance Committee
define the framework, facilitate the coordination between
the relevant support functions and provide guidance and
best practices in a holistic approach to Governance, Risk and
Compliance (GRC).
The right commitment and tone at the top foster a
strong, principles-based compliance culture. The ten
principles of our Corporate Business Principles provide the
over-arching framework. Various corporate functions ensure
their continued implementation. Our Management
and Leadership Principles, our Code of Business Conduct
and our Supplier Code are other cornerstones of our
cross-functional Corporate Compliance Programme.
Awareness campaigns and regular risk assessments help us
implement and develop relevant best practices. Compliance
is regularly monitored by our corporate functions, internal
and external audit, and through our expanded CARE audit
programme relying on an independent external audit
network. In our performance evaluations compliance is
linked to how goals were accomplished.
Our anti-bribery and antitrust programmes included
global training initiatives in 2012. Our integrity reporting
system was rolled out globally to deal with compliance
related grievances, complementing the whistleblower
procedure introduced with our Code of Business
Conduct. Fraud, employment conditions, privacy and
regulatory compliance were other focus areas. We use
our Nestl Continuous Excellence (NCE) framework to
foster a common understanding of compliance across
the functions. This includes the verification of appropriate

10 Nestl Annual Report 2012


Executive Board of Nestl S.A. For further information on the
at 31 December 2012 Executive Board, please refer
to the Corporate Governance
Report 2012, enclosed.

Standing (from left to right): Marc Caira, John J. Harris, Werner Bauer, Chris Johnson, Laurent Freixe, Doreswamy (Nandu) Nandkishore, David P. Frick, Jean-Marc Duvoisin
Seated (from left to right): Jos Lopez, Patrice Bula, Paul Bulcke, Wan Ling Martello, Luis Cantarell

Paul Bulcke Chief Executive John J. Harris EVP, Nestl Waters Wan Ling Martello EVP, Chief Yves Philippe Bloch, Corporate
Officer Laurent Freixe EVP, Europe Financial Officer (includes Legal, Secretary
Chris Johnson EVP, United States Intellectual Property, Global
Members, Executive Board of America, Canada, Latin Business Services) EVP: Executive Vice President
Werner Bauer EVP, Innovation, America, Caribbean Marc Caira Deputy EVP, Nestl SVP: Senior Vice President
Technology, Research and Patrice Bula EVP, Strategic Professional
Development Business Units, Marketing and Jean-Marc Duvoisin Deputy EVP,
Luis Cantarell EVP, Nestl Sales Human Resources
Nutrition, President and CEO, Doreswamy (Nandu) David P. Frick SVP, Corporate
Nestl Health Science Nandkishore EVP, Asia, Oceania, Governance, Compliance and
Jos Lopez EVP, Operations, Africa, Middle East Corporate Services
GLOBE

Nestl Annual Report 2012 11


Corporate Governance and Compliance Shareholders by geography (a)

Belgium 2.14% Switzerland 35.34%


China 2.27%
Japan 2.38%
Luxembourg 2.38%
France 3.23%
Norway 3.93%
Germany 4.11%
United Kingdom 5.71%
Others 11.94%

principles and policies, adequate internal controls, effective USA 26.57%


structures, monitoring and reporting, proper consequence
management and above all the right culture and top level
commitment.
Our WHO Code Compliance programme covers all Distribution of Share Capital by geography (a)
Nestl operations involved in the marketing of infant
nutrition products. We adhere to the decisions of all 100% Others
governments regarding the application of the WHO Code Belgium
in their countries and voluntarily apply the WHO Code in 80% China
all developing countries. Our Code Compliance Committee Japan
provides guidance in this area and a separate reporting 60% Luxembourg
system helps us manage complaints. Our inclusion in the France
FTSE4Good Index is a testimony to our commitment and 40% Norway
has allowed us to focus our efforts in specific areas for Germany
improvement in 2012. 20% United Kingdom
Our human rights due diligence programme, coordinated USA
by our Human Rights Working Group, is based on the 0% Switzerland
UN Framework on Business and Human Rights and our 2008 2009 2010 2011 2012
cooperation with the Danish Institute for Human Rights.
It includes risk assessments, impact evaluation, training
and monitoring.
Good compliance is a condition for us to credibly
engage with society. Beyond compliance, we do business Share Capital by Investor Type, long-term evolution (a)
sustainably preserving our business and our environment
for future generations. Ultimately, to build a profitable 100%
business, we must create long-term value for society as well Institutions 79%
as for our shareholders. We must create shared value. 80%

40% Private
Shareholders 21%
0%

1997 2001 2005 2009 2012

(a) Percentage derived from total number of registered shares. Registered


shares represent 62.3% of the total share capital. Statistics are rounded,
as at 31.12.2012.

12 Nestl Annual Report 2012


Our objective
is to be
the leader
in Nutrition,
Health and
Wellness,
trusted by
all stakeholders

Nestl Annual Report 2012 13


The Nestl Roadmap to
Good Food, Good Life

Four competitive advantages Four growth drivers Four operational pillars

In recent years the Nestl Nestls product and brand Leadership in Nutrition, Health We want to be the leader in
4x4x4 Roadmap has helped us portfolio ranges from global and Wellness means offering innovation and renovation,
build both a strong alignment icons to local favourites. It is tastier and healthier choices to whether of products, systems or
within our Company and a deep supported by an unmatched consumers throughout the day; processes. Some products will
understanding of what we research and development it means responding to specific be entirely new, some will have a
want to achieve, strategically capability, with clear priorities, nutritional needs through Nestl refreshed aspect. Regardless, we
and financially, and how to go focused on driving innovation and Nutrition; and it means pioneering take an invigorating point of view
about it. renovation that is relevant and ways to address critical illness to keep our consumers excited
attractive for consumers. through nutrition at Nestl Health about our brands.
Our people are better able Science.
than ever today to pursue our Our Group has an unmatched We also need to have the most
ambition to be the recognised geographic presence, due to the Emerging consumers are efficient supply chain from
and trusted leader in Nutrition, depth of our roots in countries consuming our Popularly farm to fork and beyond to
Health and Wellness. That trust all over the world, which often Positioned Products (PPP). ensure that we have the best raw
is reflected in the hundreds of stretch back many generations. We bring all our nutritional materials, the best processes
millions of purchase decisions This has created strong know-how to these consumers, and the freshest products
made by consumers every day relationships between our brands the same brand promise and on our customers shelves.
enabling them to enhance their and their consumers, as well quality, and we strive to add the Nestl Continuous Excellence
lives and those of their families as an unrivalled understanding extra plus such as fortification is our approach to operational
by providing tastier and of consumers, enabling us against nutritional deficiencies. efficiency, with its objectives
healthier food and beverage to anticipate their needs and With premium products, of eliminating waste, increasing
choices for all stages of life, improve the quality of their lives. consumers want an indulgent efficiency and effectiveness,
and at any time of the day. moment of pleasure, an everyday and improving quality in all
Our people, culture, values reward. Our premiumisation operations.
True to our values and and attitude are our greatest strategy, incorporating systems,
principles, and our commitment strength. The Nestl culture, with services and products, is It is not enough, however, just
to environmental sustainability its natural openness to diversity, enhancing consumers lives, to make the most innovative
and compliance along every binds our people together all whilst creating additional products in the most efficient
step of our value chain, we over the world with a shared set value per consumption moment: way; we also need to ensure
also seek to Create Shared of behaviours and values into a many consumers are not looking that our products are available
Value in communities where single way of doing business. to eat and drink more; they are sustainably whenever, wherever
we operate. We believe that Our culture combines a looking to eat and drink better. and however consumers want
this is the only way to secure long-term mindset with short- to buy them. And, of course,
long-term value creation for term action. It encompasses Out-of-home consumption is a we need to engage with our
our shareholders. a passion for quality in fast growing part of our industry. consumers in a dynamic way:
products, in relationships, in This covers leisure, from roadside both to keep them abreast of
Our commitment is to provide everything we do. It is focused kiosks in Asia to gourmet all that is new and exciting, but
Good Food, Good Life. on competitiveness, calculated restaurants in the capitals of the also to learn from them, so that
risk-taking and an unswerving world, and institutional catering, we can bring their experiences
determination to deliver our from schools to hospitals. to bear on our new and updated
goals, while creating value for Our focus here is on added-value products helping us to achieve
society as a whole. branded food and beverage our ambition to be a leader in
solutions and services. innovation and renovation.

You will find some of these


aspects brought to life on the
following pages.

14 Nestl Annual Report 2012


Our objective is to be the leader in Nutrition
Health and Wellness, and the industry
reference for financial performance, trusted
by all stakeholders

Competitive
advantages
Unmatched
Unmatched
research and
geographic
development
presence
capability

Unmatched
People,
product
culture, values
and brand
and attitude
portfolio

it y
b il Cr
ea
na
t ai ti

ng
us

Nutrition,
Innovation
S

Sh
Health and
and renovation
ar e Wellness
ce
C o mp l i a n

d Va
lu e

Emerging
markets and
Operational
Popularly
efficiency
Positioned
es
es

Products
pl
N

tl
n ci
cu
l tu r pri
e, values and

Whenever,
Out-of-home
wherever,
consumption
however

Consumer
Premiumisation
engagement

Operational Growth
pillars drivers

Nestl Annual Report 2012 15


2012 Highlights
Global

Building a sustainable
future and creating value
for Nestl and society

Infant Nutrition

Enhanced position,
enhancing life
The highlight of 2012 was the
acquisition of Pfizers Wyeth
Nutrition business for
USD11.85 bn. The business
fulfils the crucial criteria for
an acquisition: it is both a good
strategic and cultural fit, and
it makes strong financial sense.
The products complement
Nestls Start Healthy Stay
Healthy focus on a childs
first 1000 days. It has good
positions in China and other
Asian countries with high
numbers of births, and where
increasing affluence is growing
the market. It is a high
value, high growth business
which will enhance our
infant nutrition division and
contribute positively to
the Nestl Model in its first
full year.
Wyeth Nutrition logo Identity Guidance to markets Vevey Octobre 2012 RCC/CI&D

16 Nestl Annual Report 2012


Creating Shared Value Prize Nestl Institute of Health Sciences

Supporting education globally NIHS inauguration


An organisation that aims The Nestl Institute of Health
to boost education and Sciences (NIHS) had its official
entrepreneurship for young opening in Switzerland in
people is the winner of this November. The NIHS performs
years Nestl Prize in Creating biomedical research and uses
Shared Value. The prize went advanced technologies to
to the Fundacin Paraguaya de develop a better understanding
Cooperacin y Desarrollo for of human health. The NIHS
its agricultural self-sufficient supports Nestl Health Science
school project, which makes by providing the scientific
sure students receive technical foundation for innovative
and business training as well products that combine medical
as their normal academic nutrition with diagnostics, with
curriculum through micro- an aim to delay the onset and
businesses based in the to modify the course of chronic
schools. These businesses diseases such as diabetes,
include agricultural technical obesity, and Alzheimers
assistance, milk production, disease. The institute is based
farming, organic gardening, on the university campus of
hotel services, bee keeping the world-renowned EPFL
and egg production. Money in Lausanne and is part of
generated from the enterprises Nestls global Research &
covers their operating costs. Development network.
The project, set up in 2003,
has already reached more than
500students. Thirtycountries
in Latin America and Africa are
replicating the project.

Nestl Annual Report 2012 17


2012 Highlights
Global

Nestl Cocoa Plan Fair Labor Association

Investment with cocoa farmers Working to eliminate


The Nestl Cocoa Plan is child labour
our 10-year, CHF110million Nestl has partnered with
investment that aims to tackle the Fair Labor Association to
key issues facing cocoa map the cocoa supply chain
farmers, their families and in order to prevent the use of
communities, and to create child labour in cocoa-growing
a better future for cocoa areas in Cte dIvoire. Together
farming. In 2012, we trained with the FLA, Nestl has
21000 farmers, distributed developed an action plan to
1.1million high-yielding, eliminate child labour and build
disease-resistant plantlets on existing efforts to develop a
and sourced 38000tonnes of more sustainable cocoa supply.
cocoa through the plan. We are This collaboration has led to
working with partners UTZ and a close cooperation with the
Fairtrade to certify the cocoa International Cocoa Initiative
produced by Nestl Cocoa to develop and implement an
Plan co-operatives; and we innovative child monitoring
have partnered with the World and remediation system in our
Cocoa Foundation in Cte supply chain for child labour.
dIvoire to build or refurbish We are working to establish
40schools in 4 years. this within the certification
By 2013 we aim to source up systems of Fairtrade and UTZ
to 15% of our cocoa through so that it has a wider impact.
the Nestl Cocoa Plan. Nestl partnered with the FLA
Learn more at in 2011 in mapping the hazelnut
www.nestlecocoaplan.com. supply chain in Turkey and
developing an action plan.

18 Nestl Annual Report 2012


Nestl Business Services Nestl Waters

Enabling efficiencies Healthy family hydration


and growth Nestl Pure Life has become
The role of Nestl Business the worlds leading bottled
Services is to provide highly water, with more than
efficient support to our Group 9.2billion litres sold in 2012
in areas such as finance & more than 1100glasses
control, human resources, per second of healthy family
procurement and facilities hydration in more than
management. The creation of 40countries. The development
NBS has enabled our people all of Nestl Pure Life
over the world to focus on their demonstrates our commitment
core activities and to devote to create innovative healthy
more time to their customer hydration solutions: such as
and consumer-facing activities. the introduction in Pakistan of
NBS is a contributor not just Nestl Pure Life Protect with
to efficiencies in its areas of zinc, an essential mineral to
activity, but also to driving support the immune system.
growth in our businesses And kid-friendly offers went
around the world. There are on sale in Turkey, Egypt and
five Regional NBS centres, in Saudi Arabia. In Europe, one
the Philippines, Brazil, Egypt, example of how we are helping
Ghana and Ukraine. These mums to lead their families
provide services to more than to healthier lifestyles was a
100countries and more than campaign about how water can
200000Nestl employees. help improve a childs ability to
concentrate.

Nestl Annual Report 2012 19


Growth drivers

Nutrition, Health and


Wellness

Enhancing quality of life


for everyone every day
Addressing specific needs
and chronic illness

GETA NEW
PetCare Infant Nutrition

Project: Pet Slim Down: Achieving GRAS status

LEASH
pets and owners get a new in the USA
leash on life Nestl Lactogen with Gentle
With an estimated 55% of Start/Gentle Plus/Gentle Grow
dogs and cats in the USA containing a proprietary active
overweight, innovative culture, L.Comfortis, achieved

ON LIFE.
programmes like Purinas GRAS (Generally Recognised as
Project: Pet Slim Down Safe) status from the US Food
have been designed to include and Drug Administration for
pets in families health and use in newborns. This infant
wellness activities. This formula has been successfully
on-line programme encourages rolled out in nearly 50countries
pet owners to work with globally. In the USA it is sold as
their veterinarian to help their Gerber Good Start Soothe.
FROM
pets reach their ideal weight
and body condition. Pets at a
THE WEIGHT LOSS JOURNEY healthy weight enjoy happier
IS MORE FUN WITH A FRIEND. lives. Many pet owners have
Your dog or cat makes a great weight discovered that they, too,
loss partner. Thats why Jenny has can enjoy the benefits of
a new pet partner of its own
being more active with their
Project: Pet Slim Down from Purina,

pet, from walking the dog to


a program dedicated to fighting
the growing trend of pet obesity.
playing fetch or constructing
Make a resolution to get fit together a simple obstacle course.
with your pet in 2012. For more See success stories at www.
information, see your Consultant. projectpetslimdown.com.

GET A $20 COUPON* AND A FREE


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ProjectPetSlimDown.com/Jenny

*$20 off any Purina Veterinary Diets OM Overweight Management Canine or Feline Formula.
**While supplies last.

20 Nestl Annual Report 2012


World Diabetes Day International Association
of Athletics Federations

Promoting education Partnering for healthy kids


and prevention Nestl signed a five-year global
Nestl and the International partnership agreement with
Diabetes Federation have the International Association of
entered into a partnership to Athletics Federations to align
promote diabetes education IAAF Kids Athletics with the
and prevention and raise Nestl Healthy Kids Programme.
awareness of diabetes around The partnership with IAAF
the world. Nestl is a World enhances the programme, which
Diabetes Day partner from aims to raise the Nutrition, Gris 12/0/0/56
Bleu 70/20/0/0
2012 to 2014. It is helping to Health and Wellness awareness Violet 5/85/5/0
Vert 50/0/100/0
raise awareness for diabetes of school children around the Orange 0/51/93/0

by promoting this key global world. Brazil, Chile, Mexico


campaign at country level, and Argentina have benefited
using the global network of from this partnership with
both organisations as well activities in 2012 that included
as the Nestl Healthy Kids government representatives,
Programme. Nestl is also sports groups and community-
looking into opportunities based organisations. This

HealthyKids
for joint scientific research programme will help expand
projects with IDF in 2013 and sporting activities throughout
beyond. Zone Americas, increase sports
participation in schools and
promote a balanced and healthy
lifestyle. In 2013, it will be
expanded to Jamaica, Trinidad
and Tobago, USA, Colombia,
Ecuador, Panama and Peru.
Nestl also supports the EPODE
(Ensemble, Prvenons lObsit
Des Enfants) International

NestlHealthyKids
Network with the aim of
reducing childhood obesity.

Nestl Annual Report 2012 21


Growth drivers Dairy products
Nutrition, Health and Wellness

Nestl ActiCol young at heart powdered milk and


In a world with an aging yoghurt. The product
population, Nestl ActiCol is clinically proven
is a strong proposition for to help reduce
consumers wanting to keep cholesterol.
a healthy heart. Launched in
Chile and Mexico in 2012,
it is based on Nestls
scientific expertise and is
available as liquid milk,

Ice cream Light cereal snacks Nestl Professional

Peeling is believing Nestl Fitness in Latin America Oscar premium in Europe


but it is now a reality, and We addressed the growing In January Nestl Professional
this playful experience can consumer trend for lighter strengthened its position
be enjoyed in the form of an snacking with the Nestl in savoury culinary flavour
innovative and unusual ice Fitness launch in our six key solutions with the acquisition
cream stick, which can be biscuit markets in 2012. The of Oscar a well-established
peeled just like a banana. new snacking range is low in Nordic premium fonds, bouillon
It is not only fun, but it also sugar and fat and is made using and sauces business. This
supports Nestls Nutrition, whole grain wheat, oats and allowed Nestl Professional
Health and Wellness strategic other protein and fibre-rich to expand its culinary flavour
drive by meeting the Nestl grains. The regional launch business in Denmark and
nutritional foundation criteria of Nestl Fitness presents a Finland, where the Oscar brand
for kids. This affordable playful great opportunity to leverage is very popular, and to expand
snack has been rolled-out manufacturing assets and beyond its traditional markets,
from Thailand to the western maximise the impact of with the products being
world, and quickly became a innovations from our dedicated introduced under the Maggi
highly sought after success in cereal snacks R&D centre in and Chef brands in Europe.
25countries. Santiago, Chile. The range will Oscar crafts its products
be strengthened in 2013 with with renowned international
the launch of new added value chefs following the traditional
snacks. culinary methods of Escoffier
industrialised home cooking,
free from additives.

22 Nestl Annual Report 2012


Culinary nutrition Nestl Health Science

Maggi expanding NHSc a new industry launched by Prometheus in


micronutrient fortification After being formed in January the gastrointestinal area,
Having fortified the vast 2011, Nestl Health Science which enable us to explore
majority of its products has accelerated its quest to opportunities to combine
around the world with iodine, shape a new industry between diagnosis with nutrition.
Maggi started to address traditional nutrition and Meanwhile, the established
iron deficiencies in 2009 with pharma, building on science- HealthCare Nutrition business
launches of iron-fortified based personalised nutritional has benefited from innovations
bouillons and noodles in solutions for chronic disease. and renovations around the
Africa, Asia and Latin America. There has been good progress Aging Medical Care, Critical
In 2012, Maggi achieved a with new disease platforms: Care/Surgery and Paediatric
major step by renovating its in Brain Health, clinical trials Medical Care platforms, as well
cube seasoning in Nigeria, are underway with new as from geographic expansion,
providing billions of fortified partner Accera to explore as Nestl Health Science
servings every year to the local the role of nutrition to better strives to elevate the role of
population with the same taste manage mild-to-moderate nutrition as an integral part of
and at the same affordable Alzheimers disease; in personalised healthcare.
price. Gastrointestinal Health, a joint
venture Nutrition Science
Partners was announced
with Chi-Med, giving access to
the worlds largest Traditional
Chinese Medicine libraries
and discovery platforms.
Clinical trials behind an
innovative botanically-based
treatment for inflammatory
bowel disease are planned
as part of this relationship.
It also has the potential to
support the Metabolic and
Brain Health platforms.
Diagnostics tests have been

Nestl Annual Report 2012 23


Operational pillars

Consumer engagement

Engaging with our


consumers and society
And living our principles
through our brands

Brand building Cooking chocolate

Building brands better The Nestl House of Brand Building Leading the way in digital
Brand Building the Nestl Way P Know your Consumer Deeply As undisputed leader of the
(BBNW) was launched in 2009 P Inspire with Brand Vision and Essence French baking chocolate
and is the one-stop source of P Delight with Product Experience segment for more than
inspiration and support for P Innovate Bigger Bolder Better 40years, Nestl Dessert
our marketing community. P Create Engaging Brand Experiences wanted to develop its service
BBNW has created a unified P Win with Shoppers platform in a modern way in
and rigorous approach to P Plan and Execute Flawlessly order to drive engagement:
marketing, connecting more from serving consumers
than 20000brand builders to engaging with them.
around the world. The brand Nestl Dessert created a
building process benefits our digital platform combining
consumer engagement with website, Facebook and a
the intention to maximise mobile application to thread
our Return on Brand Building the branded assets (recipes,
Investment. External research videos, utilities, shop
shows the effectiveness locator, games, etc.) into the
of our TV advertising copy consumers life. The Nestl
has improved, and this was Dessert Facebook fanpage
confirmed by the World drove a very high number of
Advertising Research Center new likes, achieving a level
where Nestl is now ranked several times higher than
3rd globally for its advertising average for French pages
effectiveness. in the top three among
all fanpages in the food
industry. The mobile app was
downloaded 600000 times,
reaching almost 10% of
French iPhone owners.

24 Nestl Annual Report 2012


Nestl Waters Digital communications

Contrex puts out the fire Accelerating digital


Contrex, the healthy In 2012 we established
water sold in more than the Digital Acceleration
35countries, enjoys a Team (DAT). Grounded on
unique positioning as the three Nestl pillars of
My slimming partner. digital excellence listening,
The products mineral engaging, and inspiring the
characteristics, its thermal programme serves as an
spring origins and its internal lighthouse to drive
consistent communication digital innovation and integrate
have all contributed to it fully into brand building
this recognition. To show and business operations.
that slimming can be fun, DAT members come from
Contrex has a new approach: around the world to tackle
MaContrexprience, a transversal projects, support
campaign in traditional business units in community
and digital media. It takes management, and benefit
women on an energy- from world class training.
packed collective adventure. They return to their home
In 2012, Contrex invited markets to transfer knowledge
fans to take part in saving and transform local digital
guys in distress in a initiatives. The DAT workspace
burning building and lose itself is a source of inspiration,
2000calories while doing a with its open environment,
good deed and having fun. multi-media lab and video
studio, and 24/7listening
capabilities, intended to
foster idea sharing and a
more adaptive and real-time
marketing approach. The model
is already being reapplied in a
number of our local markets.

Nestl Annual Report 2012 25


Operational pillars
Consumer engagement

Nutrition education Culinary nutrition Nestl Waters

The Crecer Bien national Family happiness A very Italian water


campaign Maggi in France increased The distinctive spirit of
The nutrition education its value market share by S.Pellegrino can be appreciated
programme Crecer Bien, for leveraging a Big Idea to on www.finedininglovers.com,
children between the ages of re-invent daily cooking to a web platform with an e-zine,
three and eight implemented enhance family happiness. a blog and social networks
by Nestl Per, has been taken The three pillars were TV for food enthusiasts to share
as the base for a national (increase awareness); with the whole world the real
campaign to fight malnutrition in-store (differentiate the brand pleasure of the table that is so
with the sponsorship of the from competitors); digital typically Italian. S.Pellegrino
countrys First Lady and the (provide services). An app was was recognised in 2012 by
Ministry of Education. This introduced with recipes, and a Confindustria (Italian private
programme was implemented QR code on packaging directed companies federation) as a
in 2008 throughout the consumers to a website. major contributor to Italys
poorest public schools A chef, a journalist and a positive reputation in the
of Lima, and has directly cameraman visited homes to world.
benefited 64000children. see what problems people
We united the top ten were having preparing daily
leading food and beverage meals, and the videos were
companies in Peru and aim posted online via Facebook.
to expand this programme to With an extra 1% market share,
1000000children in the next Maggi is widening the gap on
three years. competitors with its integrated
approach.

26 Nestl Annual Report 2012


Nestl Waters Nespresso

Perrier: at the leading edge Innovation drives success its presence through geographic reaching its recycling capacity
Perrier is recognised for Nespressos growth double- expansion and boutique commitment one year ahead of
its creativity, having built digit in 2012 was driven by openings in high-visibility plan. All these initiatives and
its reputation through a strong innovation pipeline, locations all over the world. It achievements combine to
campaigns that made with five unique Limited Edition invested in a third production create a secure platform for
advertising history. In coffees, two new machines and centre in Romont, Switzerland. continued growth.
2010, Perrier created a web new service offerings, resulting Nespresso demonstrated its
sensation that marked the in greater convenience for Club commitment to value creation
beginning of a new era of Members, all capitalising on its in coffee producing countries
innovation and interaction, unique direct-to-consumer through its AAA Sustainable
starring the burlesque model. Nespresso strengthened Quality Programme and by
artiste Dita von Teese. Not
neglecting traditional media,
Perrier launched a new
TV campaign in 2012 the
Drop, which showcased
brand values in terms of
extreme refreshment.
The long version of the
commercial was designed
for the web, to raise the
visibility of the new ad
campaign by giving internet
users exclusive viewing.
Perrier celebrates its
150thanniversary in 2013.

Nestl Annual Report 2012 27


Competitive advantages

Unmatched geographic
presence

Brands established for generations


Investing for future generations

Infant nutrition Start Healthy Stay Healthy

Mini-Milkies small cup in nine European countries Award for Indian campaign with the Times of India in 2012
format in Europe as a competitive offer to Nestl Indias Start Healthy to promote healthy nutrition in
After the renovation of our chilled dairy, consolidating Stay Healthy campaign was the crucial first 1000 days of a
baby-specific ambient dairy our strong leadership in the honoured with an Order of babys life, from conception to
product range rich in calcium, region. Mexico is the first Latin Merit certificate in the Best the 2nd birthday.
magnesium and zinc to American country to roll out Product Launch/Re-Launch
address healthy bone growth, the product in three flavours category at The Promotion
we have launched a range of under the brand iogolino. Marketing Awards of Asia
six flavours for babies under Building on its calcium content, at a ceremony held in Kuala
three years old in small cups. the range is leveraging the Lumpur, Malaysia. Nestl India
Mini-Milkies were launched relevant strong bones claim. launched a campaign jointly

28 Nestl Annual Report 2012


Dairy investment Investing with coffee farmers

Chile milk inauguration Re-starting the Haitian their crops. It will focus on
In April 2012, the Chilean coffee industry strengthening their business
Ministers of Finance, Nestl is supporting an skills as well as bean collection
Agriculture and Environment international development and processing, quality control,
inaugurated a new milk factory, programme to help more than certification, and marketing.
Nestl Osorno, in the south of 10000smallholder coffee It will also reduce their costs.
the country. The investment farmers in Haiti and regenerate The programme was set up
of USD140million was the the countrys coffee industry. by the Multilateral Investment
largest in the Chilean dairy The programme will help coffee Fund of the Inter-American
sector in the last 60years. growers use more sustainable Development Bank in
The new plant will generate methods to improve the collaboration with the Agence
30000tonnes of value-added quantity and quality of Franaise de Dveloppement.
nutritional milk products for
local consumption and export.
Its facilities make this factory
a leader in environmental
sustainability.

Nestl Annual Report 2012 29


Competitive advantages Infant Nutrition
Unmatched geographic presence
Gerber milky pouches self-feeding. The launch is
In the USA, following the driving the growth of the baby
launch in 2010 of a large specific ambient dairy cups,
baby-specific dairy product where we have 100% market
range in cups, we launched share.
the Graduates Grabbers range
of ambient dairy in pouches
to seize the growing business
opportunity of pouches for

Dairy nutrition Infant Nutrition Soluble coffee systems Creating entrepreneurs

Positive renovation Added health Nescaf Dolce Gusto Nescaf helps build businesses
Supligen, a great tasting Two products have been expands in Germany in Africa
nutritious milk-based spreading good nutrition Nestl is investing Nestl Professional has
drink with a combination throughout the world: Nestl CHF180million in one of its launched a new programme to
of vitamins, minerals and NANH.A., which is available fastest growing businesses encourage entrepreneurship
protein for nutrition and in almost every country, was in Europe, building a Nescaf in Central and West Africa,
energy for an active lifestyle, the first clinically proven Dolce Gusto factory in the My own business
is one of the main brands in hypo-allergenic infant Germany, the largest market initiative. It supports street-
the Caribbean. Its new slim formula for infants at risk of for the brand worldwide. seller entrepreneurs creating
aluminium can makes cold allergies. Another product, Nescaf Dolce Gusto offers their own businesses selling
and on-the-go consumption containing active culture, nearly 30 Nescaf, Nesquik and Nescaf. Vendors are supplied
easier and gives a more Nestl NAN with Bifidus BL Nestea varieties. The factory in with a kit, which includes a
modern look and feel, whilst is also available throughout Schwerin will create 230jobs. coffee dispenser. They buy
the new brand proposition the world, and is for infants Our first factory, which opened Nescaf products, hot water
better reflects the products with depressed gut flora such in 2006 in Tutbury in the United flasks, disposable cups and a
sustained energy benefit. as those born by caesarean Kingdom, is already running branded vest and hat. They are
Initial consumer response has section or undergoing at full capacity, and we have trained in sales, management,
been encouraging. The new, antibiotic treatment. Both invested GBP 110 million to hygiene, safety and quality.
improved product is expanding products celebrated significant triple production. Each operator can recruit
into nearly 20 territories in the anniversaries in 2012, 25 and employ further street-
Caribbean and USA. and 20 years respectively of sellers. We have more than
bringing nutrition solutions. 1000 street-sellers in Burkina
Faso, Cte dIvoire, Cameroon,
Ghana, Nigeria and Senegal.
More than 500operators from
other countries in Africa are
expected to join by 2014.

30 Nestl Annual Report 2012


Nescaf Plan Popularly Positioned Products

China plan given award Boat delivery launched


Nestl is a strong supporter in Bangladesh
of the United Nations Global Bangladesh, with a population
Compact; we incorporate its of about 160 million and
10 principles in our Nestl about 80% in rural areas,
Coporate Business Principles. has particular distribution
On 28 November 2012, at the challenges. During the rainy
first Annual Conference of the season, almost 50% of the
UN Global Compact Network country could be flooded
China (GCNC), the Nescaf Plan for up to six months. To win
in China was named a Best with customers as well as
Practice to Promote Societal consumers, we embarked on
Development. The award was an alternative route to market
made by a joint panel of GCNC, project, using a boat in the
China Enterprises Federation wetland area in the south-west
and relevant experts, as an of the country. Currently the
initiative to recognise the boat supplies five new market
enterprises and projects places with a potential of
that have contributed most 200new outlets.
to leading and practising
corporate social responsibility
in China.

Nestl Annual Report 2012 31


Building for the future

Securing a rewarding future


Enhancing capacities, capabilities
and commitments

Research and development

Always newer
Innovation is at the heart of
Nestl. Proprietary science
and technologies, married to
consumer understanding, give
us a competitive advantage
over local players. Changing
consumer trends, tastes and
habits, as well as the evolution
of our business, mean that
our R&D network is always
evolving, our capabilities
always growing. 2012 has
seen the embedding of the
newly-acquired specialised
R&D unit in Prometheus; the
inauguration of the Nestl
Institute of Health Sciences
and the Clinical Development
Unit in Switzerland; the
expansion of our Chinese
R&D organisation, with units
in Dongguan and Xiamen, to
support our new partnerships
there; the inauguration of R&D
India; the refurbishment of PTC
York for chocolate; and the
extension of PTC Konolfingen
for the manufacture of
materials for clinical studies.

32 Nestl Annual Report 2012


Research and development

Researching the future interaction; quality and


The Nestl Research Centre safety science; and analytical
near Lausanne, established sciences.
25years ago, is at the heart of For more information visit
our rich research heritage. It www.research.nestle.com.
is the worlds largest private
food and nutrition research
institute with over 600people
representing a diverse range
of scientific disciplines. The
NRC focuses on four research
programmes that underpin
the scientific needs of its
partners in the countries and
categories, the Product
Technology Centres and in our
other R&D Centres: (1)the first
1000 days metabolic health,
immune competence and
allergy reduction; (2) healthy
aging cardiovascular health,
immune defence, mobility;
(3)healthy pleasure salt
and sugar reduction, healthy
lipids, other health-promoting
ingredients; (4)sustainable
nutrition alternative protein,
fortification, sustainability,
public health and health
economics. The centres
competences are: nutrition
and health; food science and
technology; food and consumer

Nestl Annual Report 2012 33


Building for the future

Nestl people Nestl people

Attracting, developing and Winning talent


keeping the best The Nestl Academy is a
Our people provide the talent, response to a number of issues
skills and diversity that give facing Nestl UK. There was
us our competitive advantage. an increasing turnover of
They are the enablers for us high-potential people, with
to achieve our goal of being a potential impact on the
the trusted leader in Nutrition, pipeline for senior management
Health and Wellness. For 2013, positions, coupled with a
Human Resources priorities manufacturing workforce,
include improved gender more than half of whom will
balance awareness, enhanced retire in 15 years. Economic
leadership capabilities, and pressures mean that young
managing dual careers so there people in the UK are looking
are fewer barriers to moves and at more flexible entry points
expatriation for Nestl talent. into work and options to earn
Nestl led the establishment of while they learn. The Nestl
the International Dual Career Academy recognised these
Network in Geneva (helping challenges and the need for
partners find jobs), and this is a different approach to the
being extended to other cities attraction, development and
around the world. There is retention of the brightest and
also a focus on performance best for Nestl. The Academy
management and effective is developing a culture of
reward and recognition by lifelong learning across
developing and implementing the organisation so that all
a Nestl total reward system employees can achieve their
for improved attraction, potential. After only eight
retention and engagement of months, the programme has
the best talent. moved Nestl UK up 44 places
in The Times list of graduate
employers. Our aim is to
become the UK employer of
choice in the food and beverage
industry.
34 Nestl Annual Report 2012
Tradition and innovation Infant Nutrition

KitKat: beyond breaks Gerber forever young


KitKat is a great example of In 2013, the Gerber brand is
how tradition can be married 85years old. Its longevity and
to innovation to drive growth. the iconic Gerber Baby, have
From the very beginning (in established the brand in the USA
1935), the idea of the break as the leader in early childhood
was an integral part of the nutrition amongst consumers
brand communication, with the and health care professionals.
seminal slogan Have a break This success is due to the
have a KitKat coined in 1958. brands aim to nourish a healthier
The brand has only ever had generation, with products,
one communication partner. education, and services to ensure
Together we have taken children start and stay healthy.
the brand from established Gerber always tries to remain
markets to new markets (most relevant with 24/7/365 consumer
recently to Brazil) and most services. Today, our investment
especially into the digital age: in social media and mobile for
in a world that seems to spin increasingly tech-savvy mothers
faster and faster, breaks are has improved our ability to
even more important today. attract and retain consumers: the
Gerber Facebook page is ranked
No1 in the category with around
five million, highly engaged fans.
Gerber is now creating a unique,
personalised service ecosystem
designed to form healthy
behaviours. This will leverage
a combination of digital and
offline services to guide mothers
through their childs nutrition
journey in the most simple, and
impactful manner possible.

Nestl Annual Report 2012 35


Building for the future

Nestl in society Nestl people

Meeting our commitments to CSV are continuously Developing the Nestl way
We have published a number refined through engagement At retirement, the average
of commitments in the with our stakeholders and Nestl executive has 28 years
accompanying Nestl in society our CSV Advisory Board. of service. This loyalty comes
report relating to our three above all from a fulfilling job
Creating Shared Value (CSV) in a company that adheres
priority areas nutrition, water to publicly communicated
and rural development as well guidelines such as our
as environmental sustainability Nestl Corporate Business
and compliance. Sharing Principles and the Nestl
our policies and commitments Management and Leadership
year-on-year or over the Principles, among others
medium to longer-term should (more info: www.nestle.com).
help us progress systematically. Career development is also an
Commitments also help us important factor. In this, Nestl
assess our progress and, most applies a 70-20-10 approach:
importantly, share it with 70% is learning at work (on the
stakeholders. They also provide job), 20% is through mentoring
stakeholders with a means to and working relationships,
hold us accountable for both and 10% is through formal
our achievements and training. Most formal training
shortcomings. We welcome is given by Nestl staff we
this level of transparency, find that people who have real
which actually incentivises experience often make the
us to deliver the continuous best teachers.
improvement in our
performance that matters
so much to us. All of our
commitments are built upon
the Nestl Corporate Business
Principles. Those related

36 Nestl Annual Report 2012


Financial
review

Nestl Annual Report 2012 37


2012 Business review

Sales by geography
Europe Americas Asia, Oceania and Africa

CHF 26 billion CHF 41 billion CHF 25 billion


2.4% 5.9% 10.3%
organic growth organic growth organic growth

Emerging Markets

CHF 39 billion 43% 11.0%


of Group sales organic growth

Developed Markets

CHF 53 billion 57% 2.5%


of Group sales organic growth

Billionaire brands Popularly Positioned Products

7% 11%
organic growth organic growth

Strategic Highlights
Enhancing Nutrition, Health Wyeth Nutrition R&D Centres opened in China,
and Wellness capabilities Nestl Institute of Health Sciences India, Singapore and Switzerland

38 Nestl Annual Report 2012


Leading positions
in dynamic categories

In millions of CHF 2011 2012 RIG (%) OG (%)


Powdered and Liquid Beverages
Soluble coffee 9217 9946 49.6%
Other 8987 10092 50.4%
Total sales 18204 20038 100.0% +6.0% +8.9%
Trading operating profit 4129 4502 22.5%

Water
Total sales 6526 7178 +4.9% +6.4%
Trading operating profit 520 636 8.9%

Milk products and Ice cream


Milk products 10974 12988 70.0%
Ice cream 4456 4573 24.6%
Other 976 1003 5.4%
Total sales 16406 18564 100.0% +1.2% +5.7%
Trading operating profit 2251 2799 15.1%

Nutrition and HealthCare


Total sales 9744 10726 +3.7% +6.7%
Trading operating profit 1820 1958 18.3%

Prepared dishes and cooking aids


Frozen and chilled 8046 8045 55.7%
Culinary and other 5887 6387 44.3%
Total sales 13933 14432 100.0% 0.2% +1.4%
Trading operating profit 2016 2041 14.1%

Confectionery
Chocolate 7102 7524 72.1%
Sugar confectionery 866 1310 12.5%
Biscuits 1097 1604 15.4%
Total sales 9065 10438 100.0% +2.8% +4.8%
Trading operating profit 1524 1782 17.1%

PetCare
Total sales 9764 10810 +4.0% +7.0%
Trading operating profit 2008 2206 20.4%

Associated companies
Nestls share of results 866 1060

Nestl Annual Report 2012 39


Overview
This section should be read in connection with
the 2012 Consolidated Financial Statements.

Employees by geographic area


Introduction 2011 2012
In 2012 we delivered on our commitment: a good, Europe* 28.9% 28.4%
broad-based performance building upon the profitable Americas 33.7% 33.2%
growth achieved consistently over previous years. All our Asia, Oceania and Africa 37.4% 38.4%
businesses, both in developed and in emerging markets Total 100.0% 100.0%
contributed. Our Nutrition, Health and Wellness agenda
* 10 184 employees in Switzerland in 2012.
continued to bring enhanced benefits for consumers, greater
brand differentiation in the market place and increased value
for shareholders. With creativity and innovation, our people
laid the foundations for future growth. We increased the Employees by activity
support behind our brands. We further strengthened our In thousands
global R&D network with new facilities in India and China. 2011 2012
We developed new capabilities for Nestl Health Science Factories 171 180
and acquired Wyeth Nutrition. We invested responsibly Administration and sales 157 159
and sustainably, expanding our manufacturing footprint, Total 328 339
while continuing to reduce the environmental impact of our
business.

Group results Factories by geographic area


Nestls reported sales were up CHF 8.6 billion, or 10.2%, Nestl has operations in 194 countries around the world, and
468 factories in 86 countries. Six were acquired during the year
to CHF 92.2 billion. Organic growth was 5.9%, building on and 3 divested.
the strong growth of recent years, and was composed of
3.1% real internal growth and 2.8% pricing. After years of 2011 2012
adverse impact, foreign exchange added 1.7% to sales, and Europe 152 153
acquisitions, net of divestitures, a further 2.6%. Americas 171 171
The Groups trading operating profit was CHF 14.0 billion, Asia, Oceania and Africa 138 144
up CHF 1.5 billion or 11.8%. The trading operating profit Total 461 468
margin was 15.2%, up 20 basis points, +10 basis points in
constant currencies.
The cost of goods sold fell by 30 basis points and
distribution costs were down 20 basis points. Nestl
Continuous Excellence delivered efficiencies of over
CHF 1.5 billion, building on savings in previous years.

40 Nestl Annual Report 2012


Principal key figures* (illustrative) in CHF, USD, EUR
In millions (except per share data) Total CHF Total CHF Total USD Total USD Total EUR Total EUR
2011 2012 2011 2012 2011 2012
Sales 83 642 92 186 94 340 98 279 67 840 76 488
Trading operating profit 12 538 14 012 14 142 14 938 10 170 11 626
Profit for the period attributable to shareholders of the parent 9 487 10 611 10 700 11 313 7 694 8 804
(Net profit)

Equity attributable to shareholders of the parent 56 797 60 947 60 419 66 620 46 685 50 489
before proposed appropriation of profit of Nestl S.A.

Market capitalisation, end December 171 287 190 038 182 211 207 726 140 790 157 428

Per share
Total basic earnings per share 2.97 3.33 3.35 3.55 2.41 2.76

* Income statement figures translated at weighted average annual rate;


Balance sheet figures at year-end rate.

Trading operating profit Operating segments: trading operating profit


15.2% In % of sales

14 000 15.0% 14 012 15.0%


Zone Europe 15.7
Zone Americas 18.6
13 000 14.5% Zone Asia, Oceania and Africa 19.0

12 538 Nestl Waters 8.9


Nestl Nutrition 19.2
12 000 14.0% Other (a) 17.2

2011 2012 (a) Mainly Nespresso, Nestl Professional, Nestl Health Science,
Food and Beverages Joint Ventures and Pharma Joint Ventures managed
P In millions of CHF on a worldwide basis.
P In % of sales

Nestl Annual Report 2012 41


Overview Geographic sales
as % of total sales

Asia, Oceania and


Africa 27% Europe 29%

Americas 44%

Geographic sales and organic growth


We increased the marketing support behind our
brands bringing total marketing costs up by 30basis OG (%)
points. Consumer facing spend rose about 8% in constant 10 Asia, Oceania
currencies. and Africa 10.3%
CHF 24.6 billion
Administrative costs were up by 20basis points, 8
following last years drop of 80 basis points caused by the
restructuring of pension plans in 2011. 6 Americas 5.9%
Net profit was up CHF1.1billion to CHF10.6billion, and CHF 41.1 billion
earnings per share were up 12.2% reported to CHF3.33. 4
Underlying earnings per share in constant currencies were
up 7.5%. 2 Europe 2.4%
We increased operating cash flow by CHF5.6billion CHF 26.5 billion
to CHF15.8billion, reflecting primarily a substantial
improvement in our working capital.
Sales 24.0 30.0 36.0 42.0
CHF billion

Business review Each region includes sales of the Zones, Nestl Waters, Nestl Nutrition, Nestl
The Nestl groups growth was broad-based across all Professional, Nestl Health Science, Nespresso, Food and Beverages Joint Ventures
and Pharma Joint Ventures managed on a worldwide basis.
categories and geographies, with 5.9% organic growth in
the Americas, 2.4% in Europe and 10.3% in Asia, Oceania
and Africa.
In spite of the challenging trading environment in the
developed world our innovation in products, systems
and routes to market delivered organic growth of 2.5%.
In emerging markets we grew 11.0%, achieving sales of
CHF39.3billion.
We took further steps to enhance our position as the
trusted leader in Nutrition, Health and Wellness. We
continued to reformulate products to make them healthier
and tastier. We leveraged our research and development
capabilities to deliver good nutrition and develop solutions
to help people manage diet-related illnesses. We continued
to build partnerships with organisations active in the fight
against non-communicable diseases. We acquired Wyeth
Nutrition and a number of new capabilities for Nestl Health
Science. We inaugurated the Nestl Institute of Health
Sciences, added two new R&D units in China, a new R&D
centre in India and opened a global centre for clinical trials in
Switzerland.

42 Nestl Annual Report 2012


Sales by geographic areas

Differences 2012/2011 (in %) in CHF


in CHF in local currency millions
By principal markets 2012
USA +10.1% +4.1% 23712
France +1.0% +3.3% 5691
Brazil 0.5% +9.8% 5348
Greater China Region +106.3% +91.4% 5158
Germany 2.0% +0.2% 3270
Mexico +9.6% +9.4% 3246
United Kingdom +9.7% +4.8% 2935
Italy 2.4% 0.1% 2219
Canada +5.0% 0.5% 2182
Australia +2.2% 4.0% 2151
Philippines +12.3% +3.5% 2079
Spain 3.8% 1.5% 1922
Japan +6.8% +2.5% 1846
Russia +8.4% +7.9% 1823
Switzerland +1.0% +1.0% 1518
Rest of the World +11.0% (a)
27086

By continent
Europe +1.6% (a)
26529
USA + Canada +9.6% (a)
25894
Asia +28.0% (a)
18604
Latin America + Caribbean +9.2% (a)
15218
Africa +13.5% (a)
3332
Oceania +4.5% (a)
2609
Total +10.2% (a)
92186

(a) Not applicable.

Nestl Annual Report 2012 43


Overview

Zone Americas Zone Europe


Sales of CHF 28.9 billion, 5.2% organic growth, 0.6% real Sales of CHF 15.4 billion, 1.8% organic growth, 1.1% real
internal growth; 18.6% trading operating profit margin, internal growth; 15.7% trading operating profit margin,
+20 basis points. +10 basis points.
The Zone grew in both North America and Latin America. The Zone grew in both Western and Central/Eastern
In North America we focused on increasing the value Europe, demonstrating that even in a challenging trading
perception of our frozen food business, with improved environment, there are opportunities to achieve above-
recipes and nutritional profiles, a new promotional strategy market growth and share gains.
and communication, whilst also prioritising the higher value We continued to grow in Western Europe, maintaining
segments within ice cream. The result has been generally momentum from last year. This growth, fuelled by a strong
improving share trends across our categories. Frozen was innovation pipeline combined with a rigorous approach
helped by innovations including DiGiorno Italian Favorites to efficiencies, is enabling the Zone to increase both its
and Lean Cuisine Salad Additions. Ice cream grew in the brand investment and margin. This should enable us to
higher value areas, super-premium and snacks, reflecting maintain our growth momentum in 2013. In Greece and
our strategy to optimise the category mix. Another Spain trading conditions were extremely tough but we were
innovation, Hagen-Dazs Gelato, was launched successfully. able to deliver growth. We also grew well in Great Britain
The coffee and creamers businesses performed well in where we made real progress in the fast-growing online,
categories that are enjoying good growth. The Coffee-mate convenience and discounter channels. In France we gained
liquid range, including Natural Bliss, was the highlight in market share in most categories. Across the Zone, Nescaf
creamers, whilst Nescaf Clsico was the growth driver Dolce Gusto continued to be a key growth engine and Maggi
in soluble coffee. Petcare continued to grow volume and also performed well in many markets. The performance
improve shares, with line extensions and launches. Friskies of petcare, another key growth driver, was driven by the
Tasty Treasures for cats and Beneful Fiesta for dogs were premium category, in particular Felix, Gourmet, Proplan and
among a number of strong performers. Purina ONE.
In Latin America where we have continued to see In Central Europe and Eastern Europe we have enhanced
generally positive trends, we drove innovation through our competitive position in coffee and petcare, with increased
regional roll-outs under our well-established brands. In local manufacturing and distribution capabilities. There was
Brazil, most categories grew double-digit. Highlights continued improving momentum in Russia, with Nescaf,
included the successful launches of Kit Kat and peelable ice cream and chocolate all contributing good real internal
ice cream, as well as the continuing good performance of growth. The other parts of the region also performed well.
Nescaf Dolce Gusto. In Mexico, coffee helped drive growth, The Zones trading operating profit margin increased
from Popularly Positioned Products to Nescaf Dolce Gusto. 10 basis points, reflecting volume growth and good cost
The other regions contributed positively. Petcare grew management, and was achieved whilst increasing brand
double-digit across Latin America. investment. This improvement built on the 230 basis points
The Zones trading operating profit margin increased improvement in 2011.
20 basis points due to necessary pricing actions and
consistent discipline in cost savings.

44 Nestl Annual Report 2012


Zone Americas

In millions of CHF 2011 2012 RIG (%) OG (%)


USA and Canada 15 560 16 808 58.1%
Latin America and Caribbean 11 196 12 119 41.9%

Powdered and Liquid Beverages 3 309 3 603 12.5%


Milk products and Ice cream 7 828 8 313 28.7%
Prepared dishes and cooking aids 5 172 5 408 18.7%
Confectionery 3 994 4 286 14.8%
PetCare 6 453 7 317 25.3%
Total sales 26 756 28 927 100.0% +0.6% +5.2%

Trading operating profit 4 922 5 380 18.6%


Capital expenditure 1 102 1 088 3.8%

Zone Europe

In millions of CHF 2011 2012 RIG (%) OG (%)


Western 12 397 12 483 81.1%
Eastern and Central 2 846 2 902 18.9%

Powdered and Liquid Beverages 3 878 4 052 26.3%


Milk products and Ice cream 1 651 1 609 10.5%
Prepared dishes and cooking aids 4 069 3 934 25.6%
Confectionery 3 016 3 023 19.6%
PetCare 2 629 2 767 18.0%
Total sales 15 243 15 385 100.0% +1.1% +1.8%

Trading operating profit 2 372 2 417 15.7%


Capital expenditure 871 1 019 6.6%

Nestl Annual Report 2012 45


Overview

Zone Asia, Oceania and Africa Nestl Waters


Sales of CHF 18.9 billion, 8.4% organic growth, 5.9% real Sales of CHF 7.2 billion, 6.4% organic growth, 4.9% real
internal growth; 19.0% trading operating profit margin, internal growth; 8.9% trading operating profit margin,
+10 basis points. +90 basis points.
The Zone grew in the developed markets and in the Nestl Waters continued to perform well, further
emerging markets where we continued to focus on strengthening its positions in developed markets in
increasing distribution and rolling out Popularly Positioned North America and Europe and increasing the scale of its
Products with strong nutritional profiles. We also invested in operations in emerging markets. It was helped by strong
new manufacturing facilities in different markets including sales of premium brands, S. Pellegrino and Perrier. Nestl
China, India, the Philippines, South Africa, Angola and Pure Life reinforced its leading position globally with strong
Vietnam. double-digit top line, confirming healthy hydration as core to
Amongst emerging markets, we achieved double-digit the bottled water category growth.
growth in Africa, China, the Middle East and Indonesia. In North America, regional brands including Poland
There were strong contributions from powdered beverages, Spring, Ice Mountain and Zephyrhills benefited from growth
predominantly Milo, and culinary, mainly Maggi, as well in the category. The Home & Office business also
as chocolate, ice cream and ready-to-drink beverages. performed well.
Innovations included Maggi Magic Meals, Milo High Fibre In Europe, good performances in France and Great Britain
and Nestl Esquimo Mummy. compensated for the subdued environment in Southern
Japan was the strongest performer amongst the Europe.
developed markets, with Nescaf Dolce Gusto and Kit Kat Emerging markets grew dynamically, with double-digit
both highlights. Kit Kat became the number one brand in the growth in Turkey, Egypt, Mexico and Thailand, amongst
chocolate category. others.
The Zones trading operating profit margin rose by The Nestl Waters trading operating profit margin
10 basis points. increased due to the divisions growth and a high level of
efficiencies in manufacturing, procurement and distribution.

46 Nestl Annual Report 2012


Zone Asia, Oceania and Africa

In millions of CHF 2011 2012 RIG (%) OG (%)


Oceania and Japan 3 465 3 550 18.8%
Other Asian markets 7 150 10 035 53.0%
Africa and Middle East 4 676 5 327 28.2%

Powdered and Liquid Beverages 5 371 6 038 31.9%


Milk products and Ice cream 5 097 6 675 35.3%
Prepared dishes and cooking aids 2 448 2 741 14.5%
Confectionery 1 693 2 732 14.5%
PetCare 682 726 3.8%
Total sales 15 291 18 912 100.0% +5.9% +8.4%

Trading operating profit 2 892 3 587 19.0%


Capital expenditure 1 142 1 556 8.2%

Nestl Waters

In millions of CHF 2011 2012 RIG (%) OG (%)


Europe 2 438 2 210 30.8%
USA and Canada 3 239 3 690 51.4%
Other regions 843 1 274 17.8%
Total sales 6 520 7 174 100.0% +4.9% +6.4%

Trading operating profit 520 636 8.9%


Capital expenditure 407 407 5.7%

Nestl Annual Report 2012 47


Overview

Nestl Nutrition Other


Sales of CHF7.9billion, 6.7% organic growth, 3.0% real Sales of CHF13.9billion, 8.7% organic growth, 6.5% real
internal growth; 19.2% trading operating profit margin, internal growth, 17.2% trading operating profit margin,
80basis points. +40basis points.
2012 was a good year for infant nutrition, particularly in Nestl Professional achieved growth in the developed
emerging markets, including the BRICs and Africa, with markets and double-digit growth in the emerging markets,
double-digit growth in both formula and cereals. It also with both food and beverages contributing. The beverages
achieved growth in developed markets, despite low birth business enjoyed good overall growth, driven by double-
rates, with good performances in particular in France digit growth in system solutions, where sales are now at
and the US, where it gained share. Innovations included CHF1billion for the first time. Nescaf Alegria is now in over
the continued global roll-out of anti-colic formula, Gerber 60 markets, whilst Nescaf Milano is in more than 30 and
pouches and shelf-stable infant yoghurts in the US. The expanding. The food business also contributed solid growth,
acquisition of Wyeth Nutrition, completed in November, driven by innovation in sweet and savoury flavour solutions,
will enhance materially our position and capabilities in key and close customer collaboration.
emerging markets, and improve the growth profile of Nespresso again delivered a strong performance
our nutrition business. with double-digit growth. The company continued to
Weight Management continued to under-perform. reinforce its position in Europe and expanded its presence
Performance Nutrition grew its distribution, aligned with at an accelerated pace in Asia Pacific and the Americas.
its focus on its core consumers, and released a renovated Innovations included five new Grand Cru coffees and two
PowerBar ProteinPlus. new machines, Maestria and U. The boutique network saw
Nestl Nutritions trading operating profit margin 52 new openings to pass 300 locations in 48 countries, and
was impacted by Weight Management and transition new services were launched for Nespresso Club Members.
and integration costs for Wyeth Nutrition. Nespresso sourced more than two-thirds of its green coffee
through its unique AAA Sustainable Quality Programme and
reached its 75% recycling capacity commitment one year
ahead of plan.
Nestl Health Science continued to build its pipeline
and capabilities through an investment in Accera and
the creation of a joint venture with Chi-Med group,
called Nutrition Science Partners. We inaugurated the
Nestl Institute of Health Sciences. The product portfolio
performed well despite a challenging environment in
some markets in southern Europe, affected by changes
to reimbursement arrangements. Aging Medical Care and
Critical Care and Surgery both benefited from product
innovations and roll-outs.
Our joint ventures are also included in Other, but they
are discussed separately below.

48 Nestl Annual Report 2012


Nestl Nutrition

In millions of CHF 2011 2012 RIG (%) OG (%)


Europe 1525 1537 19.6%
Americas 3577 3805 48.4%
Asia, Oceania and Africa 2131 2516 32.0%
Total sales 7233 7858 100.0% +3.0% +6.7%

Trading operating profit 1443 1511 19.2%


Capital expenditure 477 426 5.4%

Other (a)

In millions of CHF 2011 2012 RIG (%) OG (%)


Total sales 12599 13930 +6.5% +8.7%

Trading operating profit 2119 2393 17.2%


Capital expenditure 537 638 4.6%

(a) Mainly Nespresso, Nestl Professional, Nestl Health Science, Food and Beverages Joint Ventures and Pharma Joint Ventures managed
on a worldwide basis.

Nestl Annual Report 2012 49


Overview

Joint Ventures Galderma reinforced its position as a leader in the global


Nestl has established a number of joint ventures over the dermatology market. The over-the-counter and aesthetic
years, both in food and beverages and in pharmaceutical and corrective dermatology businesses delivered double-
activities, the latter with LOral. digit growth, while the strong growth of strategic brands
The Food and Beverage Joint Ventures are Cereal in the prescription business was partially off-set by generic
Partners Worldwide (CPW), with General Mills, Beverage competition to mature products. Galderma continued to
Partners Worldwide (BPW), with The Coca-Cola Company, drive innovation, with 57 patents filed in 2012.
and Dairy Partners of America (DPA), with Fonterra. 10 years after its creation, Laboratoires innov is the
CPW enjoyed double-digit growth in emerging markets, European leader in beauty nutritional supplements, with a
share gains, and further enhanced its position with new wide range of products targeting skin and hair. 2012 saw
capacity coming on stream in Brazil, South Africa and product and channel innovation: the launch of Cellular
Malaysia. This strong growth compensated the weak Anti-Ageing, a new generation antioxidant with an exclusive
category dynamics in developed markets. Innovations, ready polyphenol, born from joint research by Nestl and LOral;
to go global in 2013, were focused around improving the and a new retail channel with the launch of the first e-store
ranges nutritional credentials, such as reduced sugar and of the brand in France.
salt, increases in calcium, and making wholegrain the main
ingredient of their recipes.
In January, the partners in BPW announced a
restructuring of BPW to focus on markets in Europe and
Canada. This was successfully completed during the year.
BPW delivered solid results, achieving double-digit growth
in Russia and France, and good growth in Germany and
Canada. This performance was supported by the launch of
new product variants in most markets, including ready-to-
drink teas with low calorie formulations.
DPA was created in 2003 to develop a sustainable
and competitive supply of milk to Fonterra and Nestl,
and to leverage both partners respective businesses
in Latin America.

50 Nestl Annual Report 2012


Evolution of the Nestl registered share in 2012
In CHF

115%

65.00 110%

60.00 105%

55.00 100%

50.00 95%
.00
40 Net profit and earnings per share
| | | | | | | | | | | |
Net profit was up CHF1.1billion to CHF10.6billion, and
J F M A M J J A S O N D
earnings per share were up 12.2% reported to CHF3.33.
P Registered share Underlying earnings per share in constant currencies were
P Nestl relative to Swiss Market Index up 7.5%. The underlying tax rate was 27.2%, compared
to 27.1% in 2011. The share of results of associates was
CHF1.1billion, compared to CHF0.9billion in 2011.
Dividend per share
In CHF Cash flow
2.05 We increased operating cash flow by CHF5.6billion
1.95
1.85
to CHF15.8billion, reflecting primarily a substantial
improvement in our working capital.
1.60
Financial position
1.40
Despite the strong operating cash flow, the Groups financial
net debt increased from CHF14.3billion to CHF18.2billion,
with the dividend of CHF6.2billion, capital expenditure of
CHF5.4billion, and the CHF10.8billion acquisition of Wyeth
2008 2009 2010 2011 2012
Nutrition being the main contributors.

Return on invested capital


The Groups return on invested capital was 14.1% including
goodwill and 30.2% excluding goodwill.

Dividend
The board is proposing a dividend of CHF 2.05 per share,
up from CHF1.95 in 2011.

Positive 2013 outlook


The environment looks to be every bit as challenging in 2013
as it was in 2012. But 2013 will again provide opportunities to
leverage our competitive advantages, deliver on our growth
opportunities and benefit from our drive for continuous
improvement across the Group. We expect, therefore, to
deliver the Nestl Model once again in 2013: organic growth
between 5% and 6% together with an improved trading
operating profit margin and underlying earnings per share
in constant currency, as well as improvement in our capital
efficiency.

Nestl Annual Report 2012 51


Principal risks and
uncertainties

Group Risk Management environment (shift in production patterns, biofuels,


The Nestl Group Enterprise Risk Management Framework excessive trading), resulting in input price volatilities and/
(ERM) is designed to identify, communicate, and mitigate or capacity constraints, could potentially impact Nestls
risks in order to minimise their potential impact on the financial results. The Group has policies, processes and
Group. A Top-Down assessment occurs annually and controls in place to mitigate against such events.
focuses on the Groups global risk portfolio. It involves The Groups liquidities/liabilities (currency fluctuation,
the aggregation of individual assessments by the Zones, interest rate, derivatives, and/or hedging, pension funding
Globally Managed Businesses and all markets. It is intended obligations/retirement benefits, banking/commercial credit,
to provide a high-level mapping of Group risk and allows cost of capital) could be impacted by any major event in
Group Management to make sound decisions on the future the financial markets. Again, Nestl has the appropriate risk
operations of the Company. Risk assessments are the mitigation measures in place.
responsibility of line management; this applies equally to a Nestl is dependent on sustainable manufacturing/supply
business, a market or a function, and any mitigating actions of finished goods for all product categories. A major event
identified in the assessments are the responsibility of the in one of Nestls key plants, at a key supplier, contract
individual line management. If Group-level intervention is manufacturer, co-packer, and/or warehouse facility could
required, responsibility for mitigating actions will generally potentially lead to a supply disruption and impact Nestls
be determined by the Executive Board. The results of the financial results. Business continuity plans are established
Group ERM are presented annually to the Executive Board and regularly maintained in order to mitigate against such
and to the Audit Committee, and conclusions reported to an event.
the Board of Directors. For the first time, Nestl used the The Group depends on accurate, timely information and
outcome of stakeholder meetings to better understand numerical data from key software applications, without
potential gaps between internal and external perception of disruption, to enable day-to-day decision making.
risks and their impact on reputation. The Group is subject to environmental regimes applying
in all countries where it operates and has put controls in
Factors affecting results place to comply with legislation concerning the protection
Nestls reputation is based on consumers trust. Any major of the environment, including the use of natural resources,
event triggered by a serious food safety or other compliance release of air emissions and waste water, and the generation,
issue could have a negative effect on Nestls reputation storage, handling, transportation, treatment and disposal of
or brand image. The Group has policies, processes and waste materials.
controls in place to prevent such events. Nestl is subject to health and safety regimes in all
The success of the Nestl group depends on its ability to countries where it operates and has procedures in place
anticipate consumer preferences and to offer high-quality, to comply with legislation concerning the protection
appealing products. The Groups business is subject to some of the health and welfare of employees and contractors.
seasonality, and adverse weather conditions may impact Our Group companies are party to a variety of legal
the Groups sales. proceedings arising out of the normal course of business.
The food industry as a whole is faced with the global The relevant companies believe that there are valid defences
challenge of increasing obesity. The Group makes all its for the claims, and such companies intend to defend any
products available in a range of sizes and varieties designed such litigation.
to meet all needs and all occasions. Nestl has factories in 86 countries and its products are
Nestl is dependent on the sustainable supply of sold in 194 countries around the world. Security, political
a number of raw materials, packaging materials and instability, legal & regulatory, fiscal, macroeconomic, foreign
services/utilities. Any major event triggered by natural trade, labour and/or infrastructure risks could potentially
hazards (drought, flood, etc.), change in macro-economic impact Nestls ability to do business in a country or region.

52 Nestl Annual Report 2012


Events such as an infectious disease could also impact the
Groups ability to operate. Any of these events could lead
to a supply disruption and impact Nestls financial results.
Regular monitoring and ad hoc business continuity plans
are established in order to mitigate against such events.
The Groups wide geographical and product category
spreads represent a natural hedge.

Nestl Annual Report 2012 53


Geographic data: factories

Europe Asia, Oceania and Africa


Austria 1 P L P L P L L L L Algeria 2 P L P L L L L
Belgium 1 P L L L L L L Angola 1 L P L L
Bulgaria 2 L P L L P L L L Australia 10 P L P L P L P L P L L
Czech Republic 3 L L P L P L L L Bahrain 1 P L L L L L
Denmark 1 L L P L L L L Bangladesh 1 P L P L P L
Finland 3 L P L P L L L L Cameroon 1 L P L P L
France 29 P L P L P L L P L P L Cte dIvoire 2 P L P L P
Germany 19 P L P L P L P L P L L Democratic Republic
Greece 4 P L P L L L L L of Congo (DRC) 1 L L P L
Hungary 3 P L L L P L P L L Egypt 3 P L P L P L
Ireland 1 L P L L L L L Ghana 1 P L P L L L
Italy 16 P L P L P L P L P L L Greater China Region 27 P L P L P L P L P L L
Netherlands 1 L P L L L L L Guinea 1 L L P L L
Poland 9 P L P L P L P L L L India 7 P L P L P P L
Portugal 4 P L P L L L L L Indonesia 3 P L P L P L P L L L
Republic of Serbia 2 L P L P L P L L L Iran 2 P L P L L L L
Romania 1 P L L L P L L L Israel 9 P L P L P P L L L
Russia 8 P L P L P L P L P L L Japan 3 P L P L P L P L L L
Slovak Republic 1 L L P L L L L Jordan 1 P L L L L L
Spain 12 P L P L P L P L P L L Kenya 1 P L P L P L L
Sweden 2 P L L L L L P L Lebanon 2 P L L L L L
Switzerland 10 P L P L P L P L L L Malaysia 6 P L P L P L P L L L
Turkey 4 P L P L P P L L L Morocco 1 P L P L P L L L L
Ukraine 4 P L L P L P L L L New Zealand 2 P L P L P L P L P L L
United Kingdom 12 P L P L L P L P L L Nigeria 2 P L P L P L P
Pakistan 4 P L P L P L L
Papua New Guinea 1 P L P L P L L
Americas Philippines 6 P L P L L L L L
Argentina 7 P L P L P L L P L L Qatar 1 P L L L L
Bolivia 1 L L L P L L Republic of Korea 2 P L P L L L L L
Brazil 24 P L P L P P L P P L Saudi Arabia 7 P L L L L L
Canada 11 P L P L P L P L P L P L Senegal 1 L L P L
Chile 7 P L P L P L P L L L Singapore 2 P L P L P L L L L
Colombia 4 P L P L P L P L P L L South Africa 10 P L P L P L P L P L L
Costa Rica 1 L P L L L L L Sri Lanka 1 P L P L P L L
Cuba 3 P L P L L L Syria 1 P L P L P L L
Dominican Republic 2 L P L P L L L L Thailand 7 P L P L P L L P L L
Ecuador 2 P L P L P L P L L L Tunisia 1 L P L L L
Guatemala 3 P L L P L L L United Arab Emirates 2 P L P L L P L L L
Jamaica 1 P L P L L L L Uzbekistan 2 P L P L L L
Mexico 13 P L P L P L P L P L L Vietnam 5 P L P L P L L
Nicaragua 1 L P L L L L Zimbabwe 1 P L P L P L L
Panama 1 L P L P L L L The figure in black after the country denotes the number of factories
Peru 1 P L P L P L P L L L P Local production (may represent production in several factories)
L Imports (may, in a few particular cases, represent purchases
Trinidad and Tobago 1 P L P L L L L from third parties in the market concerned)
United States 80 P L P L P L P L P L L
Uruguay 1 P L L L L L L P Beverages
P Milk products, Nutrition and Ice cream
Venezuela 7 P L P L P L P L P L L P Prepared dishes and cooking aids
P Confectionery
P PetCare
P Pharmaceutical products

54 Nestl Annual Report 2012


Shareholder information

Stock exchange listing Further information Important dates


At 31 December 2012, For additional information, 11 April 2013
Nestl S.A. shares are listed contact: 146th Annual General Meeting, Beaulieu Lausanne,
on the SIX Swiss Exchange Nestl S.A. Lausanne (Switzerland)
(ISIN code: CH0038863350). Investor Relations
American Depositary Avenue Nestl 55 12 April 2013
Receipts (ADRs) (ISIN CH-1800 Vevey (Switzerland) Last trading day with entitlement to dividend
code: US6410694060) tel.: +41 (0)21 924 35 09
representing Nestl S.A. fax: +41 (0)21 924 28 13 15 April 2013
shares are offered in the e-mail: ir@nestle.com Ex dividend date
USA by Citibank.
As to information 18 April 2013
Registered Offices concerning the share Payment of the dividend
Nestl S.A. register (registrations,
Avenue Nestl 55 transfers, address changes, 18 April 2013
CH-1800 Vevey (Switzerland) dividends, etc.), please 2013 First quarter sales figures
tel.: +41 (0)21 924 21 11 contact:
Nestl S.A. 8 August 2013
Nestl S.A. (Share Transfer Office) 2013 Half-yearly Results
(Share Transfer Office) Zugerstrasse 8
Zugerstrasse 8 CH-6330 Cham (Switzerland) 17 October 2013
CH-6330 Cham (Switzerland) tel.: +41 (0)41 785 20 20 2013 Nine months sales figures
tel.: +41 (0)41 785 20 20 fax: +41 (0)41 785 20 24
e-mail: 13 February 2014
shareregister@nestle.com 2013 Full Year Results

The Nestl Annual Report, 10 April 2014


the Corporate Governance 147th Annual General Meeting, Beaulieu Lausanne,
Report and the Financial Lausanne (Switzerland)
Statements are available
online as a PDF in English,
French and German.
The consolidated income
statement, balance sheet
and cash flow statement are
also available as Excel files.

Nestl URL:
www.nestle.com

Nestl Annual Report 2012 55


2013, Nestl S.A., Cham and Vevey (Switzerland)

The Annual Report contains forward looking statements which reflect


Managements current views and estimates. The forward looking
statements involve certain risks and uncertainties that could cause actual
results to differ materially from those contained in the forward looking
statements. Potential risks and uncertainties include such factors as
general economic conditions, foreign exchange fluctuations, competitive
product and pricing pressures and regulatory developments.

Visual concept and design


Nestec Ltd., Corporate Identity & Design, with messi&schmidt, Lausanne

Photography
Gilles Leimdorfer/Interlinks Image
Marcel Grubenmann, Philippe Prtre/apg image Ltd, Nestl S.A.

Production
Entreprise darts graphiques Jean Genoud SA (Switzerland)

Paper
This report is printed on Lessebo Smooth White, a paper produced
from well-managed forests and other controlled sources certified
by the Forest Stewardship Council (FSC).

56 Nestl Annual Report 2012

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