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Mastering Managing Projects

The Easy, Five-Step Way to Project Haven!

Tim Woodman

Abstract: How do project managers add value? Why do


they get paid? What should project managers be doing?
The problem is most project managers cannot answer
these questions well because, whatever they say, the
next question is If you are not there, would the project
still get completed? which leaves them scratching their
heads.
In answering the fundamental questions of how do
project managers add value and what should they be
doing, this article draws on the authors experience of
managing, working with, training, and educating many
Tim Woodman is the founder and thousands of project managers and researching and study-
managing director of two companies, ing the subject for many years. By exploring the hidden
Woodman Coaching and Management
Learning & Coaching. Tim is a graduate
realities that exist for project managers and by bringing a
in engineering, has a masters in common-sense approach to the subject, this article shows
business administration, and is a project managers how to make the answers common
qualified business coach. As a trainer practice as well.
and coach, he has been helping
It is hoped that this article will help project managers
managers to manage well for over
16 years, besides being a practicing gain clarity about their role and how they can achieve
manager for over 35 years. Outside results for their employers that justifies their pay.
work, Tim has regularly achieved great
success representing the Great British Keywords: Critical path, Gantt charts, leading proj-
triathlon age group team.
ects, managing, managing people, managing tasks,
mastering management, management, network dia-
grams, principles of managing, project management,
project managers of today, project managing in the
21stcentury, project sponsors, project stakeholders,
projects, work breakdown structures

By gathered information and experience, from over


35years of managing projects, from large to small, and
over 15 years of helping other project managers get bet-
ter at delivering projects on time and cost to the speci-
fication set out at the beginning (or even allowing for
changes along the way). I have found that there are some

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Mastering Managing Projects

hidden realities when you try to manage a business value. A quick conversation with
project, which are really sticky problems your friendly in-house project manager (if
to solve. Being able to deal with the reali- there is one) adds to your problems as they
ties of managing projects and the part that start talking in a new language or suggest-
planning, people, and process (the three ing you attend a 3-day training course for
Ps) play is critical to a successful outcome. this or that qualification, and by the way,
Of course, there needs to be a structure here is a copy of the companys processes.
but, lets KISS!!!! (Keep It Simple Stupid). Searching the Internet does not help as you
This way you dont get bogged down with are met with a barrage of courses, qualifi-
the process and its administration and prob- cations, and methodologies and other such
ably end up focusing on the wrong things at unedited, well-meaning but typically con-
the wrong time when the rest of the project fusing and overwhelming advice.
is going west... ... Over the last decades, a new role has
Some typical challenges: emergedthe part-time project manager.
Why should I come up with a plan? We The project manager may arrive at this po-
all know what happens to thembottom sition from many different paths such as:
draw straight after they have been signed
off and never seen again until its time to A manager of a team
reward the guilty and punish the innocent! A senior administrative or technical role
Why is it people, who often dont work Technical lead
for us directly, commit to doing the work for Seconded to manage a project or part of
us in a certain time and then let us down? a project
How come shouting at them doesnt work
either or left with what I think at the time I am using Technical Lead in its loosest
is a good idea by bypassing them and going sense here and I am referring to anybody
to their boss to strong arm them ... totally who is regarded as a specialist in their field
destroying our relationship with them.... of expertise, such as: engineer, IT program-
Why do my projects always go overrun mer, accountant, personnel, administra-
and I get the blame? tion, marketing, sales, etc.
And theres more as you will find out. For some Technical Team Managers, you
I do so hope you enjoy this article and may have three roles to squeeze into your
please give me your feedback, Id love to hear working week: line management, technical
from you at tim.woodman@management- lead, and project management. Each week
learning.co.uk becomes a balancing act of spending the
right amount of time and using the right
Feedback is the food of champions
tools to succeed in each role.
IntroductionWhats the Project Some of your key issues might be:
Management Reality?
No time for thinking or planning
Am I a Line Manager, a technical expert, Impossible deadlines set by senior
a frontline worker, or a project manager? management
Not all companies have full-time project Feeling that saying No will be perceived
managers; if they do, they are more than as being negative
likely employed in the technical/scientific Activities are driven by urgency, whos
areas of organizations or within IT. In to- asking, whos shouting loudest and by
days working environment, frontline staff instinct, not by importance
and line managers are being asked to man- Start doing without thinking or planning
age projects of increasing complexity and first

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Mastering Managing Projects

No time to build relationships with team the proposed benefits. As a project manage-
members ment tutor, coach, and trainer, I see even
Hostage to fortune by being reactive rather the more experienced project managers
than proactive driven by this instinct to jump in, with little
or no planning, and start the activity that is
Managing projects does need a toolbox the output of the project. Rarely, if ever do
of tools and techniques that you can use to I see the manager taking time out to do the
complement your existing capabilities and managerial tasks of overseeing the project.
knowledge. Being able to keep a balance Another example of where you should
among line, technical, and project roles is adopt counterintuitive behavior is in ques-
vital to be able to deliver successful proj- tioning your senior managers when they
ects without compromising on the line and keep changing the scope of the project or
technical functions. As organizations learn demanding impossible deadlines be met
to cope with the new economic realities, with the resources available. Instinct and
delivering benefits and outcomes through self-preservation will lead you to a ccept the
projects and effective project management changes without challenge. It is counterin-
is vitally important. For every big-price-tag, tuitive to replan the project, revise the end
high-profile project, there are tens of projects date and budgets, and present them back
with small budgets and low profiles being to the senior management with options on
managed by the part-time project manager. the way forward. Your fear is if you ques-
Companies do not understand or dont think tion them, they will perceive you as being
through the implications of having large negative (finding fault at every turn), not
numbers of small projects that are badly very clever (dont understand simple com-
managed. I believe, Most projects fail to de- munications) and it will be career threat-
liver their expected business benefits due to ening. However, the consequences are that
poor project management. In this article, I you will then be the cause of the lateness
will share with you how you can redress the of the project. The organization will also
balance back in your favor to enable you to suffer because of the additional resources
begin to deliver projects however small: on needed to accommodate these changes and
time, within budget, and to the agreed scope. muddled thinking by the senior managers.
In many of the training events that I or-
Starting Out ganize and run, delegates tell me these are
If you are new to managing projects, at the the things they are struggling with:
beginning it can seem daunting, stressful,
and overwhelming. Your natural intuition 1. Unclear objectives and poor scoping
and instincts, which come from your lifes 2. Unrealistic deadlines
experiences, from growing up, attending 3. Lack of senior management involvement
school/college, and at work, is the very be- 4. Poor or lack of communication
havior that will lead you down the wrong 5. No choice but to use the wrong people
path. What we will show you is that by act- 6. Un-confident on how to manage stake-
ing in a seemingly counterintuitive way in holders, suppliers, project staff
which you will get better results. 7. Lack of flexible processes
For example, when asked to complete a
project with short deadlines, instinct and in- The starting point in any project is an
tuition leads you to ignore the scoping and assessment of what you need to do first. To
planning processes and dive straight at the make that judgment, look at Eddie Obengs
activity with the inevitable result that the Project Grid below and then assess which
project fails to meet its deadline and often quadrant your project is in.

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