ENGLISH FOR SPECIFIC PURPOSES CURRICULUM DESIGN FOR
LATINO IMMIGRANT PARENTS
A TERMINAL PROJECT PRESENTED BY
MARIA GUERRERO
TO THE LINGUISTICS DEPARTMENT
IN PARTIAL FULFILLMENT OF THE REQUIREMENTS.
FOR THE DEGREE OF MASTER OF ARTS IN LINGUISTICS
WITH A LANGUAGE TEACHING SPECIALIZATION
UNIVERSITY OF OREGON
JUNE 2007ABSTRACT
Title: English for Specific Purposes Curriculum Design for Latino Immigrant
Parents
Author: Maria Guerrero
Thesis Chair: Dr. Marjorie Barker
University of Oregon, Language Teaching Specialization Program
Committee Member: Dr. Sarah Klinghammer
University of Oregon, Language Teaching Specialization Program
The Latino population has grown significantly in the United States, and Latino youth are
four times more likely to drop out of high school than any other ethnic group. For this, as well as
other school populations, a high correlation has been found between parental involvement and
school performance. This English for Specific Purposes (ESP) curriculum was designed to
address barriers that impede the involvement of Latino immigrant parents in their children’s
schools, specifically those resulting from a lack of fluency in English.
‘The course design is based on principles in ESP. It incorporates authentic materials, and
focuses on improving language and situational skills needed to increase parental involvement.
This design could be used in Oregon schools to teach Latino immigrant parents English.UNIVERSITY OF OREGON
DEPARTMENT OF LINGUISTICS, COLLEGE OF ARTS AND SCIENCES
MA TERMINAL PROJECT APPROVAL FORM,
June 6, 2007
‘The examining committee appointed by the Department of Linguistics for the Terminal Project.
submitted by
Maria Guerrero
has read this terminal project and determined that it satisfactorily fulfils the program requirement
for the degree of Master of Arts.
‘Thesis title: English for Specific Purposes Curriculum Design for Latino Immigrant Parents
‘Thesis Advisor: han
1. Marjorie Barker
(Committee Chair)
Committee Member:
(Corpfnittee Member)
Department Chair Ex 4Zn
Dr. Bric Pederson
(Linguistics Department Chair)TABLE OF CONTENTS
CHAPTER I INTRODUCTION
Background of the Project.
Statement of Purpose ......
Significance
CHAPTER 2 REVIEW OF THE LITERATURE ..
English for Specific Purposes
Parental Involvement
Authentic Materials
CHAPTER 3 NEEDS ANALYSIS ........
Information Collection
Language Needs
Situational Needs
CHAPTER 4 DESIGN EXPLANATION AND RATIONALE
General Considerations .
Course Organization
Teaching Approach
CHAPTER 5 GOALS AND OBJECTIVES
CHAPTER 6 SYLLABUS AND LESSON PLANS
Syllabus oe
Lesson Plans
Piloted Activity
CHAPTER 7 COURSE EVALUATION ........csssssssssssssssssasesesee
CHAPTER 8 CONCLUSION
Strengths
Weaknesses
REFERENCES ....0.00se0s0cscce
APPENDICES
Appendix A:
Questionnaires...
Permission Forms........
Summary of Individual Interviews.
Appendix B:
Course Syllabus,
Scope and Sequence.
Appendix C:
Lesson Plans..
Pilot Lesson Plan.
Sample Materials.
29
35
35
36
39)
a2
45
45
49
34
55
56
66
B
8
80Appendix D:
Program Evaluation... 108
Parent Report Card English 108
Parent Report Card Spanish. 10Chapter 1
INTRODUCTION
Research strongly indicates that, when there is an increase in parental
involvement, a child’s academic performance also increases (Tinkler, 2002). Latino
youth are over-represented in statistics recording low academic achievement and high
school dropout rates across the country and, indeed, are four times more likely to drop
out than any other ethnic group (Bohon & Macpherson, 2005). At the same time, there
has been a significant increase of native Spanish speaking students enrolled in the United
States public education system. This increase reflects increases in immigration or first
generation citizenship, many members of which groups are English Language Learners
(ELLs). Based on state-reported data, the number of ELLs in Oregon jumped from
25,701 in the 1994-95 public school enrollment year to 59,908 in 2004-05. During this
time period the ELL population enrollment increased over 133% in Oregon schools. In
the 2004-05 enrollment year ELLs represented almost 11% of the public school
enrollment population (National Clearing House for English Language Acquisition and
Language Instruction Education Programs, 2006),
Background
This project presents a design for an English for Specific Purposes (ESP)
curriculum for Latino immigrant parents with children in the Lane County public school
system in Eugene, OR. The curriculum will also be relevant to other regions with high
Latino populations. This project recommends and presents a framework for language
teaching and curriculum design for Latino immigrant parents. The purpose of this
curriculum is to develop and build the English skills of immigrant parents so they arebetter able to support their children’s education and well being. The overall goal of the
course is to teach English language skills through content that will assist learners to
inctease involvement in their children’s school. The design selected for this curriculum
is English for Specific Purposes (ESP), and it utilizes authentic materials in contexts that
parents encounter while they navigate their way through the United States educational
system,
Statement of Purpose
This project is an ESP beginning level course designed for immigrant parents with
children in the public K-12 education system. It is a six-week course that meets two
evenings per week for two and a half hours. Students are predominantly Latino, and
Spanish is their native language (L1). This is a beginning-level class, but there is a range
of proficiencies within this level. ‘The course will integrate the four language skills -
reading, writing, speaking, and listening - with emphasis on specific skills needed by
parents for effective communication while engaging in their children’s education. These
adult leamers will acquire the language needed for participating in effective parent-
teacher conferences, calling school attendance lines, writing acceptable excuses, and
other relevant tasks.
Significance
The rationale for this ESP course stems from the concen that if the
communication barriers impeding immigrant parents are not addressed, there will
continue to be a lack of parent involvement in their children’s education, This concern is
‘even more critical as the Latino population is increasing rapidly in Lane County and
across the U.S. According to the 2000 U.S. Census Bureau, the Hispanic immigrantPopulation in the U.S. has increased by 57.9% from 1990 to 2000. In 1990 there were
22.4 million Latinos reported in the U.S. and this increased to 35,5 million in 2000
(Guzman, 2001). The data also show that 35% of Hispanics in the U.S. are under the age
of 18 in comparison with 25.7% of U.S. citizens in general who are under 18 years of
age. It is also predicted that Hispanics born in the U.S. will contribute more highly to
Latino population growth than does immigration (Suro, 2003). Approximately three-
quarters of the Latino population live in the westem and southem states. The increase in
the Latino population is also becoming very visible in Oregon. “All Oregon counties
except Baker, Hamey, and Gilliam experienced more than a 100 percent growth in their
Hispanic populations from 1980 to 2003” (Ferrera, 2005).
‘The demographics of Lane County have changed significantly during the past
decade, and the Latino population is alive and thriving in the community. This has
resulted in a continuing increase in Latino enrollment in the K-12 educational system,
which in turn, leads to increased enrollment in English Language Learner (ELL)
programs, According to data collected as of January 26, 2006 from the 4 public school
district, there are 1,247 self-identified Hispanic children enrolled in the 4J school district
and 300 Spanish ELLs being served. The Korean population is the second largest ethnic
group being served, with 79 ELLs in the district. After two years of English language
instruction, students no longer qualify for these services, but are on a monitoring status;
there are 120 ELLs on monitor status (A. Lane, personal communication, April 18, 2006).
‘The number of children in ELL programs correlates with the number of
immigrant parents in the district. ‘There appears to be a significant need for a class that
will teach English language skills to parents of these learners. In an attempt to addressthis need, this paper presents an ESP curriculum for the specific purpose of teaching
English language skills to parents, with content designed to increase their involvement in
school-related activities.Chapter 2
REVIEW OF THE LITERATURE
English for Specific Purposes
English for Specific Purposes (ESP) is a movement in language teaching that
started in the 1960s. The focus of this language teaching is based on the specific needs
and language use of a target group. It takes into account the sociocultural contexts in
which the leamers will be using English, tends to be leaer-centered, and is not confined
to.a specific methodology. ‘The teachers are referred to as ESP practitioners, because
they perform many roles in designing and implementing the needed curriculum. The
roles of the ESP practitioner are: teacher, course designer and materials provider,
collaborator, researcher, and evaluator (Dudley-Evans & St. John, 1998). The
practitioner conducts an extensive needs analysis prior to the development of the course
This involves gathering data in the form of observations, interviews, and surveys, and
actively participating while gathering information in specific contexts. Examples of ESP
focuses include Business English, Academic English, and English for Tourism.
Strevens (1988) identified ESP as having four absolute and two variable
characteristics. The absolute characteristics include four categories that have been used
as a general guide in the formation of ESP curricula, while the two variable
characteristics may or may not be evident in the design. The absolute categories in ESP
are: (a) it is designed to meet specific leamer needs, (b) the themes and topics relate to
the content of targeted disciplines, occupations, or activities, (c) the language is focused
on relevant activities in syntax, lexis, analysis of discourse, and semantics, and (d) it
differs from general English instruction. The variable characteristics that may be presentin an ESP curriculum are that it can be restrictive to the language skills to be leamed, and
that itis not restrictively taught by an enforced methodology.
The first absolute characteristic in an ESP course is that itis designed to meet
specific leamer needs. The course is developed because there is a demand to meet the
language needs of a particular group. For example, there may be a need for immigrant
workers at a factory to learn English for safety purposes. From this need an English
language course in ESP would be created and focus on the second absolute characteristic:
it would relate the context of the themes and the topies by focusing on the
communication skills needed in the occupation and focus on safety. ‘The third absolute
characteristic would be met by targeting the language instruction in activities of syntax,
lexis, discourse, semantics, and analysis of discourse to this particular environment. 1
e
course might focus on safety language by teaching key words such as caution, warning,
and on-site factory signs may be used in language activities. ESP courses are different
than general English courses because they rely heavily on the leamer’s communication
needs in a specific environment. They also tend to be offered in the environment that
presents the communication need. For example, ESP courses are more likely to be
offered directly on-site for workers, at a business for businessmen, at a university for
international students, and at a public school for immigrant parents, Offering an ESP
course in the target environment can be very beneficial because it offers the learners more
opportunity to practice the language skills targeted by the course, and it may also reduce
the amount of commuting time.
ESP courses tend to be short in duration, while having clearly defined goals and
objectives - leading ESP students to assimilate course material easily. Streven’s twovariable characteristics are that the curriculum is not tied to a specific methodology, and
moreover, it may be restricted to the language skills to be leamed, to the exclusion of
other skills traditionally included in standard language curriculum, Dudley-Evans & St.
Tohn (1998) have modified Streven’s definition of ESP. They acknowledge Streven’s
four absolute characteristics and expand the variable characteristics to include the fact,
that ESP is likely to be designed for adult leamers, and emphasize that ESP is not tied to
specific teaching methodology, allowing flexibility in custom tailoring the course to fit
the leamers needs.
The assessment component in ESP can be directly accomplished through tasks
performed in the specific ESP context where relevant language skills are taught. The
aspect of real-life relevance tends to increase motivation for accomplishing the leaning
tasks. Furthermore, the results of task proficiency “...can be more effective than any
traditional oral examination or reading and writing test” (Johns & Price-Muchado, p.48).
For instance, in an ESP class for parents the theme could be school culture and a topic
might be: At the bus stop. Under this specific topic, language skills such as greetings,
self-introductions, making small talk, and closings will be introduced. All of these skills
will then be used to perform a role-play in front of the class involving two parents
‘meeting for the first time at the bus stop. ‘The task is specific to the language use
involved in an authentic interaction. Assessment in ESP, being often tied to authentic
contexts as well, builds self-confidence in the learners and inspires them to perform the
task beyond the classroom environment,
While there are many benefits to using ESP, one issue raised in opposition is the
idea that teaching language in a specific context can limit the learner. In the article TheCurse of Caliban, Widdowson describes a potential situation regarding English for
Waiters. It involves designing a course that will teach greetings and other language
functions specific to the field of service. If the course is successful then the waiter will
learn English in the specific context, but the “waiter cannot use his English to change his
position in life: he has been specifically programmed to that purpose and not any other”
(Widdowson, 1981, p. 51).
This limitation in using ESP should be considered by the practitioner and the
curriculum should incorporate problem-solving techniques or functions of the language
that will guide the learner in communicative competence. For example, in an interview
conducted for this project, the Latino family liaison in the Hillsboro School District
reported that some of the language barriers that parents confront involve problem-solving
skills, She described the situation of a Spanish-speaking parent with limited English
proficiency that encountered a problem when her child did not arrive home at the
appropriate time after school from the bus stop. It was after 4 p.m. and there was not a
translator available after school hours (S. Haighighi, personal communication, May 8,
2006). ‘The parent faced a situation that required problem-solving English skills that
would allow her to find her child. An ESP curriculum should also include a component
on problem-solving skills that will help the leamer who is faced with unpredictable
circumstances.
ESP, “driven from the outset by need, has always sought to empower learners,
even if what learners needed was initially thought to be only what the institution or work
place needed for them” (Masters, 1998, p. 724). ESP focuses on language use specific to
functions or tasks, which tend to have immediate results in the context, but should alsoinclude a component on communication strategies that learners can use when confronted
with situations outside the context of the ESP curriculum.
Parental Involvement
‘There are many barriers that prevent Latino immigrant parents from fully
engaging in their children’s education. These include language barriers, a lack of
understanding of the U.S. educational system, different cultural perceptions of what
constitutes parental involvement, cultural beliefs concerning working collaboratively
versus competitively, an unwelcoming school environment, and low educational
attainment by Latino parents (Tinkler, 2002). These factors need to be addressed in order
to increase parental involvement.
Lack of English language skills is one of the primary obstacles preventing many
parents from fully and effectively communicating with teachers and administrators.
Often, the majority of school staff does not speak Spanish and many forms sent home
with children are only provided in English. This makes communication regarding grades,
homework, behaviors, and other issues difficult (Gibson, 2002). Parents in this
circumstance can feel embarrassed because they lack English language skills, making it
necessary for their child to translate for them. This creates a new role for the child and
places more demands on him or her. This role can lead to situations of
miscommunication and incorrect information being transferred. For example, a child
might not tell parents about a failing grade. In an interview conducted for this project,
‘The Parent Involvement Coordinator in the Lane County 4J public school system
described a situation of miscommunication. Because report cards are sent home in,
English in the State of Oregon, a Latino parent was not able to read the report card and10
was told by her child the several As on the report card represented As for letter grades
‘meaning excellent work. The parent was distraught when she later discovered they
represented the amount of absences accumulated over the school term. The Coordinator
also indicated that this situation is not uncommon and that learning English is listed by
parents as their top priority in order to help their children (C. Urbina, personal
communication, April 24, 2006)
Cultural differences create another important obstacle for Latinos that needs to be
addressed. The Latino cultural perception of the role of the school and the role of parent
differs in several respects from American perceptions. ‘Teachers and administrators, in
general, view parental involvement in the U.S. formally, such as participation in bake
sales, volunteering in the classroom, and attending school meetings. In contrast, Latino
culture views the role of the parent as more informal. Parents care for their children by
ensuring they receive good nutrition, adequate rest, and are taught family values. This
ties into cultural perceptions in which the role of the Latino parent is to nurture the child,
while the role of the school is to educate the child. In addition, Latino culture has a
different concept of respect for teachers. If a parent has a concem, they are not likely to
contiont the teacher because this may imply disrespect or questioning of the teacher's
role. Mistakenly, the teacher in the U.S. may view this lack of formal involvement as a
disinterest in the child’s education (Tinkler, 2002).
Another obstacle is that many Latino parents may have little education in their
native language; some parents may even be illiterate in their native language. Second
language literacy will be more difficult for these leamers. Language and literacy issues
prevent many immigrant parents from helping with their children’s homework, whichMW
means a lack of support for the child. This is something that can be improved by
providing family literacy programs or ESL classes, but an integrated skills class alone
will not be able to focus solely on literacy skills (Weinstein, 1997).
Ina study conducted at the Oregon Social Learning Center, factors that promote
and hinder academic success for Latino middle and high school students were analyzed.
Five hundred and fifty-four Latino and non-Latino parents and students in Oregon were
surveyed. The data showed that Latino parents and students were more likely to face
institutionalized barriers than non-Latinos. Latino student groups reported barriers in
school activities such as not receiving information, not having time because of work, and
not feeling welcome around or in the school environment. Parents also reported more
unwelcoming experiences at their children’s schools than non-Latino parents. These
institutional barriers were shown to be related to less academic success for Latino
students. Parental academic encouragement was also shown to be related to better
academic outcomes for these students (DeGarmo, Eddy, & Martinez, 2004).
‘An evaluation of a program of parental training for 73 Spanish-speaking Latino
parents of middle and high school students in Oregon was conducted by the Social
Learning Center. The goals of the program included parent training in monitoring the
adolescent, homework engagement, skill encouragement, appropriate discipline, and
‘general parenting practices. ‘The parental training sessions were held over twelve weeks,
with groups ranging from twelve to fifteen members. The intervention showed positive
benefits for parenting and youth outcomes in increased homework completion and school
attendance (Eddy & Martinez, 2005). The program was conducted completely in the
participants’ native language, Spanish12
Combining an ESL program with training for Latino parents is an effective way to
address several barriers that hinder parental involvement. The intervention by the Social
Learning Center demonstrated that providing parental training to immigrant parents could
increase parental involvement. Ifa program addresses many of the obstacles to parental
involvement, it could be quite successful in increasing such involvement in the schools.
This project combines English language teaching and parental training, addresses cultural
differences, and adds a component on family literacy. The course is not able to fully
address each obstacle, but it provides the essential building blocks to empower immigrant
parents to become more involved in their children’s education.
Authentic Mates
Is
‘There are many challenges to finding a text in ESP that will fit the needs of the
learner, in part because no single textbook can meet all the needs of any learner. The
optimum solution for this dilemma is having a range of materials (Jones, 1990).
Resources can include authentic materials, ESP materials, and teacher-generated
materials. A benefit to using authentic materials is that they provide the leamers with
‘materials that will prepare them for real life interactions.
Authentic materials can have many positive effects for leamers, There is a variety
of resources available, and there are many ways in which they can be implemented in a
language classroom. One question that remains is how authentic materials can be used
effectively with minimal adaptation,
Authentic materials in language teaching and learning are materials that were
originally designed for native speakers, not the second language learner. One example is
a local newspaper created to provide enjoyment and daily news for the native speaker.13
Headlines, articles, cartoon strips, help-wanted advertisements, apartment advertisements,
and many other articles can be brought into the language classroom to teach a variety of
language skills. These can include reading, writing, listening, or vocabulary activities.
For example, activities designed around food advertisements can be used to teach
vocabulary of colors, foods, and money. The weather forecast can also be brought into
the classroom to create an authentic dialogue about the projected weather for each day of
the week. This can include prepared dialogues or role-plays centered on fishing or
camping trips, what clothes and items a parent or child will need for the day, or the best
day to plan the school picnic. The students can work in pairs and reinforce vocabulary
while predicting the best day of the week for the school picnic. The local newspaper
provides a wealth of inexpensive authentic materials that can enhance learning and lead
to performance based tasks in the classroom,
Other authentic materials available include short stories, novels, poems, and films
that can be used with a variety of proficiency levels in the language classroom. There are
also many genres of literature that can be used for language teaching, Literature can be
distinguished into two categories. Literature big L is defined as any written genres with
recognized intellectual merit. This can include novels, short stories, poems, and dramas.
Works of Shakespeare and classic novels like Moby Dick are defined as big L. Literature
little I efers to anything written and can include comic strips and song lyrics.
Using authentic materials in EFL or ESL teaching has a variety of positive effects
for language leamers, Authentic materials have been shown to enhance and increase
student motivation (Dornyei, 2002). ‘The materials can be used to supplement traditional
courses designed around textbooks. They can also be helpful in implicitly and explicitly14
teaching the target culture and reinforcing the necessity of the English language. A
variety of authentic materials is easily accessible and available, including newspapers,
novels, short stories, menus, maps, school Iunch menus, calendars and many others.
They tend to increase motivation and be more interesting than materials that are written
for teaching language points in textbooks. ‘They also expose language in natural usage,
which includes errors, or what some might define as improper English. This is something
that is not likely to be seen in a textbook created for language acquisition.
Authentic materials can be modified to fit the proficiency level of the learner, but
if they are adapted too much, they can move away from the authenticity of natural
language. Modifying authentic materials can be questionable because learners may need
to leam survival level English and deal with such materials at face value in real life
situations, However, the many new definitions and vocabulary presented by authentic
forms, for example, may make the task of filling them out overwhelming for the
beginning leamer. One way to present this to the leamer is by shortening and breaking
the text into manageable chunks of language, working on one section at a time, and
including paraphrased definitions to make the material more comprehensible for the
learner.
In an ESP class for parents, a goal of the course may be for the parent to learn
how to fill out school forms in English. For a beginning level class, authentic materials
can be slightly modified or adapted for leamer comprehension. The teacher can spend a
lesson teaching name, date, address, phone number, and other relevant vocabulary the
eamer will need for the form. The school form can first be presented in sections so the
eamer is able to perform the task, The forms can be simplified by reducing some of thetext and including glosses so the leamers can acquire necessary vocabulary. After the
learners are able to fill out the modified language form the next lesson plan or activity
should follow up with the authentic language form that is used in the school environment.
‘This will allow the teacher to assess if the learner is able to perform the authentic task
with minimal assistance, and ultimately ensure that the leamer is able to perform this task
independently.
‘There are many approaches that can be used when using authentic materials in the
classroom. Lazar (1993) describes three approaches to using literature in the classroom:
literature as content, literature for personal enrichment, and the language based approach.
Literature as content uses literature as the focus for the course. Literature for personal
enrichment selects literature that is interesting and stimulating to the student. The
language-based approach is often used in language teaching and has a variety of benefits.
This approach is centered on materials that bring out stylistic forms, while language
Jeaming is the focus. It encourages students to use prior knowledge of grammar and the
language to make meaningful interpretations of the text. The materials are used to
improve the leaning of the target language. This is an effective approach in language
acquisition. It can be applied to poems, song lyrics, short stories, and other forms of
literature. For example, the teacher could select song lyrics that are motivating to the
students and contain third person singular endings. In order to focus on form, the teacher
could have the students circle the third person singular endings as the song plays. Using
music and song lyrics can also be a very effective way to teach cultural knowledge and
build vocabulary for adult leamers (Lems, 2002). There are many ways of implementing
this technique.16
While there are many approaches to the ESP curriculum, the choice of approach
for this project is motivated by the goal of increasing parental involvement. The rationale
for this curriculum design stems from the concer that if immigrant parents are only
offered ESL instruction without a specific context to teach cultural awareness, then their
involvement in their child’s school will not increase. It is essential to educate immigrant
parents, not only by teaching English language skills in the school context, but also by
addressing other barriers to parental involvement. Teaching general English alone is not
‘enough to improve parental involvement. It is important to provide an opportunity for
parents to learn language skills that will help them support their children’s education.
Providing an opportunity for these parents to learn English will help remove the language
barrier preventing many Latinos from fully engaging in their children’s education.
It is evident that an ESL course for immigrant parents is a highly desirable
component for improving English language skills for parents, thereby increasing the
possibility of positive outcomes in their children’s school performance. The following
course design is based on principles in ESP, the use of authentic materials, and the need
to increase parental involvement for immigrant parents.17
Chapter 3
S ANALYSIS
Information Collection
An intensive needs analysis was conducted to support the design of this ESP
curriculum for Latino immigrant parents. The needs analysis included the target group,
the audience, and the resource group. The target group is the Latino immigrant parents,
The audience includes teachers, assistants, administrators, and others who will potentially
be included in the needs analysis. The resource group includes those who serve as
resources for information about the target group. The needs analyst conducts the
analysis, in which these groups may overlap. Two categories for information collection
were used, classified by Brown (1995) as facilitator drawn out information and existing
information. The existing information was compiled from the review of literature of
ESP, parental involvement, and authentic materials. Informal behavioral observations of
apilot ESL class for parents at Kelly Middle School in Eugene were also conducted
Seven interviews were conducted with school staff, administrators, and others that
interact with and represent the target group (see Appendix A for a summary of the
individual interviews and the questionnaire sheet used to colleet the information). ‘The
interviews consisted of open-ended questions designed to target the language and
situational needs of the leamers. Five interviews were conducted in person and two were
conducted over the telephone, All participants granted verbal or written permission to
‘mention their names and/or the information gathered from the interviews.
Some informal discourse analysis was also conducted in order to target the
language used in specific contexts such as parent-teacher conferences and language used18
on school attendance lines. The needs analyst called school attendance lines in the
Eugene public school system and gathered the information requested by the attendance
lines. ‘The most common information requested was for parents or guardians to leave a
‘message with detailed information regarding the reason for the absence, date, name of the
child, and if the child would be gone all day or part of the day. ‘The needs analyst also
participated in parent-teacher conferences and noted the language that was used during
the interaction. The information from the informal discourse analysis and individual
interviews was gathered and categorized by the language needs and situational needs of
the leamers, which may overlap.
Language Needs
The language needs of the students include linguistic, sociolinguistic, survival
skills, and sociocultural skills. The linguistic needs of the leamers include building
grammar, phonology, and lexicon. The leamers’ needs for studying the language, the
degree of language competence required, and individual goals and abilities are also
important aspects of language needs.
‘The needs analyst called eight different school attendance lines in the 47 School
District. Only one school, El Camino del Rio, offered their attendance line in both
English and Spanish, ‘This school is an elementary school in north Eugene, located in a
densely Latino neighborhood. Several principals in other Hispanic regions indicated that
they were working on translating school forms and other materials into Spanish and that
Spanish may be added to the attendance lines. One issue raised is that if attendance lines
are offered in Spanish, it may be necessary to offer them in other languages as well.
Korean-speakers are the second largest group of ELLs in the district. Ifthe attendance19
line is offered in Spanish, then there may be an obligation to include other language
backgrounds, An attempt to make attendance lines accessible to non-English speakers
may thus lead to a lengthy menu (press one for English, two for Spanish, three for
Korean, and so forth). Both native speakers of English and other language speakers may
find it too time consuming and therefore choose not to communicate with the schools.
In individual interviews conducted with the resource group, communicating with
the school about a sick child was consistently defined as an important communication
skill for parents, Because bilingual school employees are limited in many schools and
offering attendance lines in many languages could strain school resources of time and
finances, acquiring the English language skills necessary to leave a message with the
secretary or on the school’s attendance line was included in the course curriculum. In
order to learn this task, the parent must understand the steps and language involved.
‘Leaving a message on an answering machine eliminates unpredictable language that is