Customer satisfaction survey Paracas - Ica

1. Where are you from? what is your nationality?

2. Age

3. Gender

4. How many times have you visited this place Ica?

5. What kind of transport did you take to visit Ica? (Airplane, bus, friends car)

6. would you mind rating the service received at the..? why?

bad.. regular.. god.. excellent..
7. where are you hosted? (hotel, motel, friends house, family place)

8. how would rate the serviced received at the.? why?

bad.. regular.. god.. excellent..
9. how would you rate the infrastructure at the....? why?
bad.. regular.. god.. excellent..
10. how was the service at the restaurant? would you rate it? why?
bad.. regular.. god.. excellent..
11. how would you rate the infrastructure at the restaurant? why?
bad.. regular.. god.. excellent..
12. are you getting a touristic guide service?

13. how would you rate the service received from the tour guide? why?
bad.. regular.. god.. excellent..
14. would you recommend to a relative to visit Ica?

15. in a scale from 1 to 10, How much would you recommend it?
1.... 2. 3. 4. 5. 6. 7. 8. 9. 10.
16. do you have any suggestion to improve the service received in your stay?