Borough Bulletin - October 2017

Welcome to the October issue of our Borough Bulletin.

I hope you find the information within it to be of interest. Once again, we will be running a
stand at the London Councils Summit. This takes place in the City of Londons Guildhall on
Saturday 18 November. Alongside our usual presence to discuss current and future
transport provision in London, we will be accompanied by a team who specialise in the
property development work that we are undertaking.

Transport for London (TfL) remains a large and changing organisation. This may make it
difficult to navigate at times so please contact us at boroughengagement@tfl.gov.uk to see
if we can help you find the right contact.

Regards
Colin Mann
Head of Borough Engagement
Transport for London

Trams could become cashless

We want your views on TfL's proposals to

remove paper ticket machines on London
Trams, and encourage passengers to use
Oyster or contactless cards which are
cheaper and easier. Have your say.

WiFi data could transform Tube Maps celebrate ten years of

travel exploring London on foot

A WiFi data collection pilot has revealed New special edition Legible London maps
how journeys could be improved across the cover Brixton, Old Street and North Bank.
Tube. To find out more, click here.
Elizabeth line on the right track

London's newest railway has reached a

major milestone with all the rail sections
now in place.

Modernising customer service on Buses celebrate a hopper birthday

London Overground
The Hopper bus fare, which lets passengers
The London Overground network has take two bus or tram journeys within an
improved enormously over the last decade. hour for just 1.50, recently celebrated its
We have announced plans to focus on first birthday.
improving service and utilising technology
that best meets modern customer needs

TfL confirms changes to private hire operator licence fees

Changes see operators paying a fee which reflects the increased costs of licensing and
enforcement.

Get in touch

Consultation Hub
Keep up-to-date with all our consultations and make your comments.

Help & Contacts

Our customer service staff handle correspondence and calls across TfL. Our staff are trained
to respond to customers queries, complaints and commendations. If you need to contact us
about any of our services, please get in touch.

Borough Extranet

The Boroughs section of the TfL website includes useful information and tools for borough
officers.

The TfL staff directory remains password protected. If you are part of the GLA family, a
borough officer or council member, and need access to our staff directory, do let us know.