Case-2

LANDS: Urban Land Management Solution

An IT solution for the operation and management of a modern urban land development authority and /
or an urban housing board

The client
Lucknow Development Authority, Uttar Pradesh
A state-owned corporation looking after the urban housing needs of the citizens of Lucknow, the
capital of Uttar Pradesh. The city has a population of around two million. LDA manages around
200,000 properties, and has an annual turnover of Rs 3 billion.

Project details
Lucknow's city landscape is changing so fast that a six-month timespan can seem like an era gone
by. For urban housing agency officials, this is a nightmare, as it makes future planning difficult. The
existing system of management and control makes it difficult to cope, resulting in time and cost
overruns.

Management of information is a critical factor in all functions. In handling an extremely large and
complex information base, it becomes imperative to use computers in a systematic manner to
efficiently manage information in urban housing agencies.

The Lucknow Development Agency commissioned CMC to conduct a study: 'Identification of key
areas for computerisation'. Various problems and critical areas in the functioning of various agencies
were identified:

Problems

A manual system for record keeping

Compartmental computerisation
Manual project planning and monitoring
Verbal / estimated management information system (MIS)
Crisis management
A manpower-hungry system
Excessive paperwork
No decision-support database / MIS

Critical areas

Reconciliation of acquired land

Availability of various survey records for planning
Evaluation of various options in development plans and selection of the most suitable one
Monitoring execution of development plans
Monitoring property disposal
Cash flow monitoring
Account posting, analysis and reporting
Availability of MIS data for decision support
Attending to public queries
 Information flow and co-ordination between various sections
Availability and tracking of documents

On the basis of the report, CMC developed an urban land management solution (LANDS), an
integrated, end-to-end application software solution for the LDA.

Technical architecture
Software platform: Oracle 8.x
Front-end: PowerBuilder
Hardware platform: Intel-based server with minimum RAM 128 MB (server side) and 64 MB (client
side)

Benefits
Reduction of tedium in record-keeping
Information sharing between sections
Reconciliation of acquired land
Retrieval of information
Status monitoring
A decision-support system
Accounting analysis
Supports planned management
Reduced time and cost overruns
Human resource management
Increased productivity per person
Quality measurements
Customer-orientation and satisfaction
Case-3

MIS: Management Information System

A comprehensive system for the planning, design, construction, monitoring, operation and
maintenance of irrigation schemes

The client
Irrigation Department, Government of Maharashtra
The department controlling water resources in India's most industrialised state

Project
Development and establishment of management information systems (MIS) for six selected major
irrigation projects under the World Bank-funded Maharashtra Composite Irrigation Project - III
(restructured)

Background
Out of the six selected irrigation projects, three schemes - Kukadi, Bhima and Krishna - are located in
the Krishna river basin. The remaining three - Upper Penganga, Majalgaon and Jayakwadi - are
located in the Godavari river basin in the state of Maharashtra.

These six projects are administered by the chief engineer (specified projects), Pune, and the chief
engineer (specified projects), Aurangabad. Each of the six projects is administratively divided into two
circles - a project circle, headed by a superintending engineer and a command area development
(CAD) circle, headed by an administrator. Each circle administratively controls four to five divisions,
and each division, in turn, has four to five sub-divisions.

A special analysis and evaluation cell (SAEC), headed by a superintending engineer, coordinates and
interacts with the different project circles, CADA circles and associated institutions like the directorate
of irrigation research and development (DIRD), the public works department (PWD), the revenue
department (resettlement and rehabilitation), the quality control organisation and the agriculture
department. The roles of the associated institutions have been specified by the state irrigation
department.

Objective
The primary objective of developing and establishing an MIS for the selected major irrigation schemes
was to provide a comprehensive system facilitating planning, design, construction, monitoring,
operation and maintenance of the schemes.

The system developed by CMC

Provides quick, accurate and relevant information

Improves data management and handling capacity
Provides effective sharing of data and information amongst various management levels and with
associated offices

Scope
CMC handled the study, design, development, testing and installation of the management information
system, training of officials, as well as implementation support for the system.

MIS has the following modules:

Construction

Land acquisition
Rehabilitation and resettlement
Resource requirement planning
 Procurement monitoring
Stores and inventory
Asset management
Schedule of rates
Roads and bridges
On-farm development works
Quality control
Construction monitoring and management
Works accounts

Operation and maintenance

Plan of operation and management

Drainage network monitoring maintenance management
Resource requirement planning
Coordination with water users' associations (WUAs)
Command area agriculture
Asset management
Integrated agriculture development
Maintenance management
Project management

Administration management
Personnel administration

System
The system is based on a client-server configuration. The server is a Pentium machine with open
SCO Unix as the operating system and open Ingres as the back-end. The clients are 486 PCs with
Gupta SQL 5.0 (with Ingres router) as the front-end, operating in MS Windows.

MIS covers the offices of the secretary, the joint secretary and the deputy secretary of the state
irrigation department based in Mumbai, and is connected to the offices of the chief engineers
(specified projects) in Pune and Aurangabad.
Study should mentioned for case-2,3
1. Detail study of the topics.
2. Theme of the Topics
3. Objective of the Study
4. Research Question
5. Significance of Study
6. Scope of Study
7. Limitation of the Study
8. Definition of Terms
Case-4

BACKGROUND OF THE STUDY

The focus of this research study is on the effect of Management Information System (MIS) in
the achievement of organizational objectives. Information is an indispensable resources in
every organization, be it profit oriented organization. We are actually in an information era,
though organization had passed through different era, the manufacturing and industrial era.
An organization activity gets improved with timely accurate and pertinent information that
helps to make better decisions in every organization.

Management Information System consists of people, equipment and procedures to gather,

sort, analyze, evaluate and distribute accurate timely and pertinent information or
management decision makers. The chapter broken down into sub-headings via background
of the study, scope of the study, research hypothesis, research quest ions, significant of all
study, limitation of the study and definition of terms. Each sub-headings is discussed one
after the other below.

The problem of Management Information System (MIS) is an important tool to achieving

organizational objectives is challenging to managers of any organization especially the
modern day managers. No organization can realize its goals and objectives with out a
conscious effort using a well organized management information system, thus organization
are concerned with goal achievement having mobilized and allocated resources including
information.

The essence of this study is to show the effect of management information system (MIS) to
management and to ascertain whether it has helped in facilitating decision making or
management and to determine the extent to which it has enacted planning, control and
operational function of an organization.

Planning requires management information system. The managers have to retrieve

information system is the reception of facts and ideas and it is very essential to organization
as in their planning and contribution functions. In terms of achievement of organizations
objectives, accurate information is necessary.

1.2 STATEMENT OF PROBLEM

The essence of every research undertaking is to solve teething and novel problems posing
serious threats to the life success and survival of any organization. We can as well say that
management information system in its own respect is the life wire for any organization and it
has been widely used and acknowledged. It s a very long sensitive function used by
management.
Many organizations have realized their targets with the aid of management information
system (MIS) and still there is lack of management expertise in adequately managing their
information system for improvement although they might have one form of information or the
other. Let us state the inherent problems that bedevil the management of organization like
NITEL so as to have a focus at to determine the solutions by the end of the work. Such
inherent factors are:

1. That most organizations do not have efficient management information system and if
they have, their information systems are not effective as to its role towards goals and
objective attainment.
2. Most managers are governed by intuition and management self judgment as to what
course of action to follow in their planning and decision making function. Many of
them as a matter of fact do not make use of the information supplied to them from
within and outside the organization and if they do, to some degree they receive from
the business environment.
3. There is also the problem of evaluating the impact of management information
system towards the achievement of objectives. Many managers are yet to capitalize
and utilize information for decision making and goal attainment.
Therefore, the question as to whether management information system (MIS)
enables organization achieve their objectives has to be addressed in this research
study.

1.3 OBJECTIVES OF THE STUDY

The purpose of this study is to show the effect of management information system (MIS) to
organization and to check if it has helped to facilitate the decision making process of
management of an organization. The researcher also intends to show the impact of
management information on business organization. Specifically, the purpose of this study
includes these below:

1. To determine the extent to which organization have and make use of information
system.
2. To ascertain the effectiveness of their information system and how goals are
achieved through them.
3. To evaluate the problems militating against the management information system of
NITEL Owerri.
4. To evaluate the relationship between the effect of management information system
and organizational objectives of NITEL.
5. To identify how effective management information system is to decision making.
6. To find out the extent to which organization have recommend the most appropriate
management information strategies that would be adopted by them in order to
achieve their objectives.

1.4 RESEARCH QUESTION

In order to get a clear picture and focus for this study, we can pose serious questions
necessary for the solution of the problems we have identified in solution 1.2 above that such
question includes:

1. To what extent is management information system essential to business

organization?
2. How do management make use of the information system to achieve their goals and
objectives?
3. What are the problems militating against the management information system in
NITEL in Owerri?
4. Is there any relationship between management information system and organization
objectives of NITEL in Owerri?
5. To what extent has organization adopted the technological innovation of system
device like the computer and the internet?
6. To what extent does effective management information system in NITEL Owerri
helps in planning and decision making?