Professional Documents
Culture Documents
Javna Uprava EU FEFA Trbovic Djukanovic Knezevic
Javna Uprava EU FEFA Trbovic Djukanovic Knezevic
, 2010.
,
, 43, , www.fefa.edu.rs
. ,
. , ,
, ,
1000
ISBN: 978-86-86281-12-8
, ,
, .
-
: ,
-
, , . 149002, 20062010.
144889-TEMPUS-2008-RS-JPCR -
/ Development of Public Administration and Management Studies in Serbia.
This project has been funded with support from the European Commission. This publication
reflects the views only of the author, and the Commission cannot be held responsible for any use
which may be made of the information contained therein.
...............................................................................................................7
............................................................................................................................9
1. .... 15
1. ........................................................................................... 15
a) .................................................................. 17
) .............................................................. 18
) ............................................................................................ 19
) .................... 20
) .............................................. 23
2. : .............................. 24
a) .......................................................... 25
) ........................................ 28
) ........................................................ 29
2. .............................................. 35
1. ........................................ 36
2. XIX XX :
........... 39
3. ............................ 45
1. .............................................................. 45
2. ........................................ 53
3. : ...................... 57
4.
................................................................................................... 59
1. ................... 59
2. ....................................................................... 60
) ........... 60
) ........ 61
) .................................. 61
3. ............................. 61
) ................................................ 62
) .......................................... 63
4.
........................................................................................... 64
5. .................................................. 71
1. ................................................... 71
2. .......................................................................... 76
3. (multi-level governance ) ........ 81
4.
(CAF) ..................................................................................... 83
5.
(ISO) .............................................................. 88
6.
................................................................................. 90
6.
.................................... 97
1. ....................................................... 97
2. ............................................... 99
3. ....................................102
4.
...............................................................................112
.............................................................................112
..............................................119
5.
........................................................................................................120
6. ............................133
..........................................................................138
.........................................141
7. .149
1. ..............................149
2. ...................................................................150
3. .....................................................154
4. .......................................................159
5. ............................166
6. ...................169
7. ..................172
8.
.................................................................................................178
8.
...............................................183
..............................................183
.............................................................................186
.......................................................................................187
...........................................................188
...........................................................................................................189
.....................................................................190
.................................................................................................191
..................................................................................................................193
:
, ,
.....195
...............................................................................................209
............................................................................221
.
-
, . -
,
. . -
, -
.
. -
.
, -
, -
.
(
1880. ).
, -
, -
,
.
.
, 2010.
-
.
(public policy) -
, -
, , .
-
, , , , -
, .5 -
, . -
,
(public good),
.6 , -
(public choice) -
-
.7
.
, ,
.
a -
. ,
, , ,
.
, -
. ,
, -
.
, ,
. -
,
. -
5
, , , : (.), -
, , , 2002, . 126.
6
Mark H. Moore, Creating Public Value: Strategic Management in Government,
Harvard University Press, 1995.
7
Ibid, 126.
10
.
( )
.
-
.
,
.
,
-
. , -
, , -
.
,8
. -
( , , ,
,
, .),
.9 -
-
.
-
XX
.
,
. XIX XX
-
.10
-
8
, : , , ,
, , , 2003, . 270272.
9
: ,
, , -
, 2007, . 279324.
10
Eugen Pusi, Nauka o upravi, op. cit., str. 3771.
11
, ,
(, , , ,
).
, ,
.
,
-
. -
,
, -
.
,
,
XX
.11
, -
, , ,
12
. o je -
,13
. -
, -
.
, .14 -
, -
11
: Donald F. Kettl and H. Brinton Milward (eds.), The State of Public
Management, The John Hopkins University Press, Baltimore, London, 1996.
12
, : , , , op. cit., . 64.
13
David Farnham, Sylvia Horton, John Barlow and Annie Hondeghem (eds), New
Public Managers in Europe: Public Servants in Transitions, Macmillan Business, London,
1996, . 326.
14
, -
, : (.), : -
, ,
, 2008, . 231248; . (.), -
, , , 2009.
12
. , ,
,
. ,
,
, ,
.
13
1.
.15 -
, -
. ,
-
.
,
( ) . -
-
.16 -
,
, -
, -
15
: , . , , -
, , , 2001, . 8396.
16
Marshall Dimock, Gladys Dimock and Douglas Fox, Public Administration,
Fifth Edition, 1983, in: Richard J. Stillman II, Public Administration: Concepts and Cases,
Houghton Miin Company, Boston, Toronto, 1996, . 2.
15
.17
-
, (
) .18
, -
.19
-
, .20
1983.
,
21 .
,
, . 22
-
( . .)
.23
... -
.24 , ,
,
. , -
, ,
, ,
17
David Rosenbloom and Deborah Goldman, Public Administration: Under-
standing Managemenet, Politics and Law in the Public Sector, 1989., in: Richard J. Still-
man II, Public Administration: Concepts and Cases, op. cit., . 3.
18
George J. Gordon and Michael E. Milakovich, Public Administration in America,
1995, in: Richard J. Stillman II, Public Administration: Concepts and Cases, op. cit., . 3.
19
Eugen Pusi, Nauka o upravi, op. cit., str. 4.
20
Ibid, 4.
21
, , , ,
1983, . 10.
22
Ibid.
23
, ,
, , 1991, . 104.
24
, , , , 1995,
. 33.
16
, , -
, -
, .25 -
,
.
, , -
, , .26
.
, , ... -
.27
,
,
, , ,
( ).28 -
.
a)
.29
. , , -
, . -
,
.
( -
)
. -
25
, : , , , op. cit., . 62.
26
Ibid, 58.
27
. , -
1945. , : (.), ,
, , 2003, . 21.
28
. , , , , 1995, . 21.
29
, ,
: (.), , op. cit., . 55.
17
. -
, , -
,
, .
, -
.30 31 -
. ,
-
, .
-
,
.32
)
XIX . -
. -
. -
,
,33 .
.
.
, ,
, .34
, , -
.
30
Eugen Pusi, Upravni sistemi, Zagreb, 1985, str. 9.
31
. , , op. cit., . 25.
32
: , : , ,
, op. cit. . 23.
33
: . , -
1945. , : (.), -
, op. cit., . 21.
34
, , op. cit., . 116.
18
)
-
,
, . -
,
, -
, . -
,
, , -
, .
80/723/C 25. 1980.
-
, , -
.35
, , -
, ,
,
, . , -
, -
,
, , -
. ,
, -
,
, .
-
,
. ,
, ,
, -
. , -
(,
, , , , -
.), , -
.
35
, OJ L 195, 29.7.1980, p. 3537
19
)
.
, , -
. ,
,
. -
.
, , -
.
. . .
-
, , , ,
, , , , ,
. -
,
. ,
.
, , -
,
,
,
.36 -
,
. -
, ,
. , -
, . , -
.
. ,
, ,
. ,
. -
,
36
, -
, , ,
2007, . 109296.
20
, ... -
.37
, (
, a) -
. ,
-
.38 ,
-
, -
. , , -
(Adiministrative Procedure Act)39
.
13. ,
(Magna Charta
Libertatum), .40
, -
. , -
, , , , , -
, ,
.
, -
.
, --
, .
. , -
. -
,
37
, , : , ,
, op. cit., . 2526.
38
-
, .
: , , op. cit., . 66.
39
: , , op. cit., . 86.
40
, : , , , op. cit.,
. 25.
21
. -
, .
1 41
41
: - -
, , , http://www.dadalos.org/srbija/
Demokratie/Grundkurs1/Material/schaubild_1.htm, 15/02/2010.
22
)
, .42 , -
-
.
( ), -
( ) (
).
.
, -
.
.43
, ,
,
.
, -
,
.44 , -
.
,45
-
. -
, .
-
, -
.
. ,
42
-
. : -
, I, , , 1989.
43
, : , , , op. cit., . 56.
44
, , op. cit., . 6.
45
, : , , , op. cit., . 61.
23
.
.
-
.
, , -
.
( )
.
. -
: -
.
2. :
, 46
XIX . ,
. ,
47 ( )
1880. . -
, , -
.
. , ,
1930. 1950. . , , -
, -
, .
XX ,
(, , , .).
, , (art) -
46
: , . , , -
, , , 2001, 1942.; -
, , , , 2003, . 5375.; Brian
R. Fry, Mastering Public Administration: from Max Weber to Dwight Waldo, Chantham
House Publishers, Inc., Chantam, New Jersey, 1989; O. C. McSwite, Legitimacy in Public
Administration: A Discourse Analysis, SAGE Publications, International Educational and
Professional Publisher, London, New Delhi, 1997, . 153238.
47
: , ,
, , 1990, . 39134.
24
(science). -
XX . -
,
.
( ) -
.
a)
XVIII , -
,
. -
, -
.
, . (scientific management).
,
. -
,
, , . -
, ,
, .48 -
:
1. (
);
2. ;
3. ;
4. , -
.49
48
Taylor W. Frederick, Scientific Management, Harper and Row, New York, 1947,
. 37-73.
49
: Heinz Weinrich and Harold Koontz, Management: A Global Perspective,
McGraw-Hill Inc., New York, 1993, . 33.
25
, je
,
, ,
.
1912. ,
.50
, -
,
, , , -
.51 ,
,
(
, ).
,
-
. , -
, 52
. ,
-
. ,
-
. -
, , .53 ,
. , , -
.
. -
50
Fredericka W. Taylora pod nazivom Scientic
Management u: Testimony before the U. S. House of Representatives, January 25, 1912,
reprinted in: Jay M. Shafritz and Albert C. Hyde, Classics of Public Administration, op. cit.,
. 17-20.
51
POSDCORB , , ,
, , . : Luther H. Gulick, The
Integrated Executive, in: Brian R. Fry, Mastering Public Administration: from Max Weber
to Dwight Waldo, op. cit., . 90-91.
52
Ibid.
53
Papers of the Science of Administration, Luther Gulick and Lyndall Urwick (eds.),
Institute of Public Administration, Washington D. C., 1937, . 313.
26
.
,
.
. 54
, ,
. -
, ,
. .
, , :
, -
, , , -
.
, ,
.55
, , .
, , -
, , -
.56
:
-
57 ,
1887. .
.
, -
( -
54
-
. ,
.
55
: , , III, , , 1976.
56
: Brian R. Fry, Mastering Public Administration: from Max Weber to
Dwight Waldo, op. cit., . 1547.
57
Woodrow Wilson, The Study of Public Administration, in: Political Science
Quaterly, vol. 2, No.1, June 1887, . 317.
27
). ,
.58
1 59
-
/
-
-
-
-
/ -
-
-
-
,
.
58
Ibid, 10.
59
Damian E. Hodgson, Project Work: The Legacy of Bureaucratic Control in the
Post Bureaucratic Organization, Manchester School of Management, UMIST, UK, 2004
SAGE Publication, Volume 11(1): 83.
28
. -
. ,
, ,
, , -
, .
, -
, 60
-
. ,
. ,
.
. -
, -
-
.61 ,
.
-
.
( ),
-
, .62
, -
,
, , , ,
.
)
( -
), ( ) (
).
60
Elton Mayo, Democracy and Freedom, Macmillan, Melbourne, 1919; The Human
Problems of an Industrial Civilization, Murray Printing House, Cambridge, 1946.
61
Mary Parker Follett, The New State: Group Organization, the Solution of Popular
Government, Longman, Green, New York, 1918.
62
Ibid, 76.
29
. ,
.
-
, -
.
,
. ,
-
.63
-
,64
( ). -
.
. ,
, -
. ,
.
, -
.65 66
.
, -
.
, -
-
.
63
Chester Barnard, Informal Organization and Thair Relation to Formal
Organizations, in: Functions of the Executive, reprinted in: Jay M. Shafritz and Albert C.
Hyde, Classics of Public Administration, op. cit., . 48-52.
64
Herbert Simon, Administrative Behavior, A Study of Decision-Making Processes
in Administrative Organization, Free Press, New York, 1945.
65
Dwight Waldo, The Enterprise of Public Administration, Chandler and Sharp,
Novato, 1980.
66
(New Public Administration), -
-
( ).
30
2 67
. -
, ,
.
.
-
. -
,
.
, -
.
. -
.
, ,
. . (
.)
,
.
. .
.
.
.
.
-
, .
,
,
,
.
/ (scalar chain).
67
: Brian R. Fry, Mastering Public Administration: from Max Weber to
Dwight Waldo, Chantham House Publishers, Inc., Chantam, New Jersey, 1989, . 262.
31
-
.
- , -
. ,
: -
.
. -
(. )
. ,
(, .).
(, -
) -
,
(
).
-
,
.
,
(
).
, -
.
. ,
.
1978. -
.
32
. -
.
-
,
-.
-
.
(, , -
).
. .
X Y. X
, Y -
, -
-
.
-
.
(lessons from exprience)
.
,
(-
, , ).68
, -
...
.69
68
je 11. 2003.
(PALGO Center) .
.
69
Guy Peters and Johan P. Olsen (eds.), Lessons form Experience, Scandinavian
University Press, Oslo, Stockholm, Copenhagen, Oxford, Boston, 1996, . 1.
33
-
.
, ,
, ,
. ,
.70
XIII -
, -
. -
. ,
(1776)
(1879), ,
.
(-
, , .)
.71
,
. , -
70
,
Eugen Pusi u: Nauka o upravi, kolska knjiga, Zagreb, 1978, str. 36-124.
71
Ibid, 37.
35
. XX
.
,
.72
,
.73
(, , , ,
, .). -
, -
.74 -
, , , , -
.
, -
,
-
. , -
. -
. ,
.
1.
. ,
,75 -
. -
72
: , , ,
, , 1980; ,
,
, , 2007, . 279324.
73
, , , -
, , 1995, . 53-73.
74
Ibid, 101.
75
, ,
, , 1991, . 2134.
36
,
.
. 221. ...
. -
-
.76 , , -
, . 141.
...
, -
. ,
(, , , .).
-
-
.
. -
, .
. 3.200 ...
.77
,
, -
. , -
, .
. ,
.
, -
.
, . -
(-
) .
. 8 ..
. ,
: ,
. (594593 ...)
.78
76
Eugen Pusi, Nauka o upravi, op. cit., str. 4344.
77
, , op. cit.,
. 6777.
78
Ibid, 101-109.
37
,
( ) (
6.000 ).
.
. , -
.
,
.
, .
. -
. -
, , (), , -
.
-. -
( ). -
- (1867)
, ,
. ,
(, ). - -
, -
.
. , -
-
. -
-
, .
-
. ,
,
(, -). -
,
.
. (1789)
.
, . ,
-
38
, ,
, .
, .
, 79
, ,
, , .
. -
. -
(1776),
.
, -
. -
, , -
, .80
2. XIX XX :
-
, -
,
.
, -
.
-
, .
.
,
. ,
, -
.
. -
79
: , , :
(.), , op. cit., . 151-168.
80
, : , -
, , , 2003, . 87-96.
39
.
. -
, , -
, , , , . -
, . -
-
.
, .
. , -
,
-
.
, -
(-
), -
( ).
-
, -
. , ,
,
.81 -
. ,
, , , .
. : , -
. -
, .
, -
-
,
.
. , -
. , -
.82
81
Ibid, 4057.
82
, , -
, , 1998, . 20.
40
. -
-
. ,
. -
83
.
-
, .
, ,
, -
.
, -
. , -
,
.
(
, , .). -
,
.
.
,
(. -
).
.
. -
, , -
.
-
, .84 -
83
: , , ,
7, , 2004, . 8081, ,
, , 6, , 2003, . 7880; -
, : , -
, 1111, , 2003, . 4449.
84
, ,
, , . 9/96, , 1996, : -
, , op. cit., 113127.
41
, -
.85
, ,
. -
.
,
. : - -
, -
-
. -
.86 -
,
. ,
.87
.88
/ -
, . , -
(
, , , , .),
.
-
.89 -
(, , , .),
, . -
, -
(
).
. -
-
85
, , op. cit., . 207.
86
: , , :
, , , 1993, . 63-67.
87
, , : , op. cit., .
103136.
88
, : , , , op. cit., . 22.
89
, , op. cit., . 230.
42
/ . -
/ .
, -
.90
(civil service),
-
, .
.91 , -
-
.
-
.
-
, ,
.
-
.92
, ,93
, , -
. -
, .
.
-
,
.
90
, : , , , op. cit., . 27.
91
Jack De Sario and Stuart Langhton (eds), Citizens Participation in Public Decision
Making, Greenwood Press, New York, Westport, London, 1987, . 89114.
92
Robert J. Bennet, , , :
(.), : -
, , , , , 1995,
. 702-704.
93
,
, : (.), , , , 2002, . 344.
43
-
,94 -
. -
, -
, XX
.
-
-
. , -
. ,
, .95
-
. -
,
. ,
(New Public Management),
1979.
.
, , -
,
. -
, .
,
.
-
, -
. -
, , ,
.96
94
. , , , -
, , 1995, . 100112.
95
: Johan P. Olsen Guy Peters, Learning
from Exprience, : Johan P. Olsen and Guy Peters (eds.), Lessons from Experience, op. cit.,
. 6-29; Joseph Stiglitz, , :
(.), : , op. cit., .
451-507.
96
,
, , 2002, . 8.
44
1.
, -
. -
,
. : , , -
.
, -
(
) -
.97 , (management)
, .
.98 -
, , ,
. (Public Management), -
97
, , , 1964. :
, , : , op. cit., . 1212.
98
Ibid.
45
, , ,
,
.99
-
, -
.
, .
, , , , , -
.
,
, -
(New Public
Management).
.
, -
. , -
(cost-benefit),
-
. ,100
-
: ,
.
,
.
101
- -
,
, -
, ,
-
. -
, -
, -
99
: , : ,
, , op. cit., . 64.
100
Ibid, 269.
101
: Weikart Lynne, The Giuliani Administration and the New Public
Management in New York City, Urban Affairs, No. 3/2001, . 359381.
46
, ,
,
, .
-
,
. -
, ,
,
.
, ,
-
. 102 -
.
-
,
.
.
,
-
.
-
-
.
-
.
, -
. -
, . -
,
-
.
( -
102
Peter F. Drucker, Innovation and Entepreneurship, Harper and Row, New York,
1985, . 30129.
47
, , , ,
), -
(
).
-
103
. , 104,
-
, .
, , -
, -
-
. ,
.
-
, -
, .
, -
,
. -
,
.
( ,
). -
103
: , . , ,
, op. cit, . 217306.
104
: David Farnham, Sylvia Horton, John Barlow and Annie Hondeghem
(eds.), New Public Managers in Europe: Public Servants in Transition, Macmillan Press,
London, 1996.
48
. -
,
.
. -
: ,
,
, -
.105
-
. , .
,
.
,
- . ,
(
), -
.
, -
. , -
, , , -
, .
-
.
.
( ),
. -
.
-
,
. -
.
( -
105
,
, : (.), , op. cit., . 344.
49
),
.
:106
1. ( ,
),
2. ,
3.
4. ( ).
-
,107 108, ,
109 .
,
. ,
,
.110
-
:
106
Nicolas Henry, Public Administration and Public Affairs, Pretence Hall, Uper
Saddle River, New Jersey, 1998, . 159475.
107
, , -
, . : Harold
Weinrich and Harold Koontz, Management: A Global Perspective, op. cit., . 15, 333
336.
108
-
, , ,
. : , , op. cit., . 218-232.; -
, . , , , op. cit., .
272277.
109
.
.
, ,
. : , -
, op. cit., . 100.
110
, :
, , , ,
2010.
50
3 111
, 1991; , 1994;
, 1993, ,
, , 1996 ,
1994 , 1992
, 1994 1996
-
-
:
- ; -
, -
-
a112 ;
,
-
-
-
-
-
-
-
/ -
- -
-
-
-
-
-
-
, -
-
-- :
-
-
, - -
-
( - -
-
/
-
)
111
George A. Larbi, The New Public Management Approach and Crisis States,
UNRISD Paper N. 12, 1999. . 14; : http://www.unrisd.org/UNRISD/website/
document.nsf/d2a23ad2%20d50cb2a280256eb300385855/5f280b19c6125f4380256
b6600448fdb/$FILE/dp112.pdf
112
" "
.
51
- -
-
-
-
-
-
-
-
, -
- ;
- , -
-
-
-
-
- -
: -
-
- -
-
o- -
:
,
,
-
-
-
- : -
/ - /
-
/ / / -
52
2.
-
,
.
.113 (
), -
(
), (
) (
).
.
,114 ,
. --
, -, --
, - -
. -
. ,
.
1984. . -
, -
(, , , -
). -
,
. -
, .
- ,
.
.
-
.
-
(). -
113
.
114
:
, , op. cit, . 140141, -
, , op. cit., . 101130. , : ,
, , op. cit. . 273269.
53
-
.
,
.
, , , -
, ,
, , -
, , , ,
, -
. , ,
, -
, ,
.115
,116 . ,
-
.
-
, -
.
,
(, , , .).
-
, , .
117
.
-
. , -
.
-
, .
115
Nicolas Henry, Public Administration and Public Affairs, op. cit., . 265268.
116
,
, op. cit., . 3132.
117
: Nicolas Henry, Public Administration and Public Affairs, op. cit., . 265-
268.; , (.), , , 1997.
54
, -
, . -
,
.
.
-
.
, ,
, -
(. ).118
119
, . . ,
( )120
. .
-
, -
. -
,
, .
. -
.
( -
, , .).
. -
, .
121 -
. , , -
, -
.
118
, . , , -
, op. cit., . 307375.
119
,
, : (.), , op. cit., . 344.
120
, , op. cit., . 67.
121
Peter Drucker, Innovation and Entepreneurship, op. cit., . 30129.
55
. ,
.
, ,
.
.
(civil service), -
. ,
.
122 -
, . ,
. -
,
,
, -
. ,
-
.123
. -
.
-
, . -
, ,124
. -
, .
125
. , ,
, . -
122
: , -
: -
, , , 1991, . 88129.
151220.
123
: , , op. cit., . 316380.
124
,
, op. cit., . 32-33. 3940.
125
: Grover Starling, Managing the Public Sector, Wadsworth Publishing
Company, Belmont, 1993, . 187444.
56
126
. ,
(,
, , .). -
-
,
.
127
-
.
-
(Management by Objectives and Results).
,
. -
, .
3. :
,
XX
.128 , -
,
-
,
(, , .).
(, , , ,
, )
.
. (Management by Objectives), -
(cost-benefit),
(Total Quality Management Q),
126
118: David Farnham and Sylvia Horton (eds.), New Public Managers in Europe:
Public Servants in Transitions, op. cit., . 100125.
127
,
, op. cit., . 33.
128
: David Farnham and Sylvia Horton (eds.), New Public Managers in
Europe: Public Servants in Transitions, op. cit., . 100.
57
(Marketing Testing) . -
.
,
. ,
,
.129 -
-
, , , -
, .130
, ,
.
131
. , -
-
.
,
(
, , , , .), -
. -
-
.
, -
.132
133
. -
, . -
, , , .
.
, .
129
Ibid, 7.
130
Ibid, 29.
131
Ibid, 100125.
132
: , : , , , op.
cit., . 7576.
133
. Kennedy School of Government Harvard, Columbia Univerity ,
, . :
, : , , , op. cit, . 6872.
58
,
, .134 -
.
,
,135 (, ,
).
, -
, .
. -
, .
, -
.136
1.
-
. -
134
Nicolas Henry, Public Administration and Public Affairs, op. cit., . 115.
135
Ibid, 159.
136
Ibid, 217.
59
,
.137 -
. -
,
. ,
-
.
. -
, -
.
.
, ,
. -
, -
.
2.
-
.138 , , -
, , , ,
, . -
.
(, , , , ,
, .). ,
(,
, ).
)
,
. ,
137
Ibid, 159178.
138
Ibid, 346368.
60
,
, .
139 -
. -
, , , .
, (
) ( -
).
, -
. -
.
3.
-
.140 , -
, .
( ) -
( ).
, .
139
Ibid, 193210.
140
: , , -
, . :
(.), , , , 1996, . 421432.;
, , op. cit., . 461495.
61
)
141 -
. ,
.
-
.
,
. ,
-
.
, -
.
( ),
,
.142 -
, . -
, -
.
.143
.
.
, -
. ,
,
, -
, ,
.
, , -
.144
141
: Nicolas Henry, Public Administration and Public Affairs, op. cit., .
210218.
142
Lucy Gaster, Quality in Public Services: Managers Choices, Open University
Press, Buckingham, Philadelphia, 1995, . 8083.
143
Ibid, 1.
144
Ibid, 517.
62
)
-
. -
(Quality Working Groups)
(Total Quality Management).
145
. ( -
) -
.
.146
-
. 147
-
,
. -
, -
.
-
.148
.149 -
( , ).150 -
.
, .
(LEAN)151 , . 6 .152
145
Ibid, 81.
146
Ibid, 8182.
147
: Nicolas Henry, Public Administration and Public Affairs, op. cit., .
220223.
148
Heinz Weinrich, Harold Koontz, Management: A Global Perspective, op. cit., .
650651.
149
: Michael J. Stahl, David Grigshy, Strategic Management: Total Quality
and Global Competition, Blackwell Business, 1997, . 12-14.
150
Heinz Weinrich, Harold Koontz, Management: A Global Perspective, op. cit., .
651.
151
: Description of the Lean Method, , http://www.lmu.edu/
Page7437.aspx, 15/04/2010.
152
: New To Learn Six Sigma, , http://www.isixsigma.com/
sixsigma/six_sigma.asp. 10/04/2010.
63
,
, , ,
o , -
. T LEAN
,
;
,
;
-
, -
/ -
/;
/ , -
,
;
,
/ , ,
,
.
.153
4.
, -
XX ,
.
,
-
.
153
: Principles of the LEAN, , http://www.lean.org/whatslean/
principles.cfm 12/04/2010.
64
,
, ,154
.
. -
-
.
155 -
-
, -
.
, -
,156 -
.
,
.
, ,
. -
( , ,
, .) .157
.
-
, ,
, ,
( ), ,
.
.158 -
, -
. -
154
: Milton Friedman, The Supply of Money and Changes in Prices and
Output, in: Relationship of Prices to Economic Stability and Growth, London, 1958.
155
John Barlow, David Faranham and Sylvia Horton, Britain, in David Farnham,
Sylvia Horton (eds.), New Public Managers in Europe: Public Servants in Transitions, op.
cit., . 100125.
156
Richard Batley and Gregory Stocker, Local Government in Europe: Trends and
Developments, Macmillan, Hong Kong, 1991, . 7, 1115, 5971.
157
Christopher Hood, United Kingdoms: From Second Chance to Near Miss
Learning, in: Johan P. Olsen i Guy Peters (eds.), Lessons from Exprience: Experimental
Learning, op. cit., . 38.
158
, :, , , op. cit., . 85.
65
.159 1979.
,
, ,
.
-
, -
.
,
, -
. -
(
, .) . -
XX , -
. ,
,
. , -
. -
, -
.
, -
, -
( ).
, -
, ,
. -
-
.
.
,
.
.
-
.
-
.
,
159
Ibid, 59.
66
.
-
. -
... ... ...
. .160 -
,
.
,
status quo, -
. ,
-
.
. -
, .
161 (1978) -
,
,
.162
1992.
(Reinventing the Government).163 , -
. -
,
-
.
-
, .
, XIX -
XX , . , -
164
160
, , op. cit., . 605.
161
Civil Service Reform Act, 1978.
162
, : , , , op. cit., 87-88.
163
David Osborne : Ted Geabler, Reinventing Government: How the Entrepreneurial Spirit
Is Transforming the Public Sector, Reading, MA: Addison-Wesley, 1992.
164
Videti: Peter F. Drucker, What Results Should You Expect? A Users Guide to
MBO, Public Administration Review, Vol. 36, January/February 1976, . 1219.
67
. -
-
. , ,
. -
,
.
-
, . . ,
,
,
.
-
(Management by Objectives).165 -
,
. -
. zero base budgeting,
,
.
, -
,
. -
, ,
. ,
, -
,
. -
. -
,
.
-
,
165
Johan P. Olsen and Guy Peters (eds.), Learning from Experience, op. cit., . 122.
68
,
.166
-
. ,
.
167
-
. -
, .
168
. , ,
, , , ,
,
. , -
,
-
, -
, .
, 169
.
-
. ,
, 1978.
.
166
Ibid, 124.
167
Guy Peters, Models of Governance for the 1990, in: Donald F. Kettl and H.
Brinton Milward (eds.), The State of Public Management, The John Hopkins University
Press, Baltimore, London, 1996, 1544.
168
Financial Times, 10.
december 1986, : J. E. Stiglitz, Economics of the Public Sector, 2nd edition, W. W.
Norton, New York, 1988, : (.),
, op. cit., . 452.
169
: , , : -
(.), , op. cit., .
591610.
69
, -
.
.
, ,
.170 -
,
.
-
,171
;
-
() ,
-
.172 ,
.
, -
,
, -
.
170
Ibid, 603.
171
: Hal G. Rainey, Understanding and Managing Public Organizations, 4th
Edition, John Wiley & Sons, 2009.
172
: Robert B. Denhardt and Janet V. Denhardt, Public Administration; An
Action Orientation, 6th Edition, Thomson Wadworth, 2009.
70
1.
,
,
,
(acquis communautaire173)
.
(73. 86.), ,
, .:
73: ,
, p.174
86, 2:
, -
173
acquis communautaire ( acquis)
, ,
. -
acquis communautaire.
174
, (.), ,
, , 2004, . 63
71
, ,
-
.175
,
,
, .
, -
.
,
, ,
, -
acquis communautaire.
176, -
, -
(). ,
,
acquis communautaire.
-
, -
.
. -
,
,
.177
-
, -
.
175
Ibid, .68
176
e .
177
SIGMA 27, (), OECD
2001, .5.
72
je -
-
-
, . acquis communautair.
- ,
(Progress Report),
, .
,
-
, , ,
, ,
,
, -
, .178
, -
,
:
1. ( )
2.
3.
4. .179
.
, ,
.
,
,
. -
(regulations)
( ) -
/ (directives),
( ) .
.
178
Ibid, . 9.
179
Ibid.
73
,
:
180.
(),
,
: :
;
;
;
;
-
;
-
;
;
;
-
;
-
;
-
181.
180
, :
, , , 2002, . 98104.
181
Ibid, . 97.
74
,
-
.
, -
. -
,
. . ,
.
()
, -
(SIGMA Support for Impovement in
Governance and Management in Central and Eastern European Countries).
, . -
, , -
,
. -
. -
. 1992.
.
:
;
;
;
, , ;
;
;
;
;
182.
. -
(. Assessment Reports) ,
182
: Activity Areas, , http://www.sigmaweb.org/pages/0,341
7,en_33638100_33693506_1_1_1_1_1,00.html, 12/04/2010.
75
-
.
, -
.183
2. 184
, -
good governance. -
.
.
, ,
, .
-
,
.185
-
, , -
.
.
, -
, ,
,
183
: Publications & Documents, , http://www.sigmaweb.org/
pages/0,3417,en_33638100_33693506_1_1_1_1_1,00.html, 12/04/2010.
184
: ,
, : , , . 77-91,
2009/3.
185
, , http://www.unhchr.ch/development/governance.html.
76
( , , -
.). -
UNESCAP -
:
1. ();
2. ;
3. ;
4. ;
5. ;
6. ;
7. ;
8. .
-
. (, )
-
.186
,
.
: ...
... -
;
...
;
... -
-
;
... , -
;
...
;
... -
.187
186
Commission on Human Rights resolution 2000/64, The role of good
governance in the promotion of human rights, 6 th meeting, 26 April 2000.
187
The Independent Commission for Good Governance in Public Services, The
Good Governance Standard for Public Services (OPM and CIPFA, 2004), 12.
77
. -
.
,
,
. , , ,
-
,
. -
,
,
.
, -
-
212 , -
(Governance Indicators).188
, :
1. (Voice and Ac-
countability)
2.
3.
4.
5.
6. .
,
2000. -
. -
, 189, 25.
188
, -
(. , Economist Intelligence Unit, Transparency
International ). http://www.govindicators.org. ,
, Tony Bovaird and Elke Ler, Evaluating the
Quality of Public Governance: Indicators, Models and Methodologies, International
Review of Administrative Sciences, Vol. 69, No. 3, 313-328 (2003); Christiane Arndt and
Charles Oman, Uses and Abuses of Governance Indicators (OECD Development Centre,
August 2006). -
.
189
, http://eur-lex.
europa.eu/LexUriServ/site/en/com/2001/com2001_0428en01.pdf, 17/4/2010. .
78
2001. . -
, :
,
,
, , , -
.190
,
, -
. -
,
. ,
.
, -
. -
. ,
, .
, (-
) . :
, ,
, , -
. -
, :
) , ) -
, ) .
.191
, ,
. -
-
. ,
. . .
190
Ibid.
191
Ibid.
79
. -
, (eng.
accountability) , -
, -
,
.
-
, (DG ADMIN). -
, , -
.
:
;
;
;
e 192.
,
:
,
,
-
;
, -
;
-
;
.
-
, -
. , -
, -
192
: Directorate General Human Resources and Security, ,
http://ec.europa.eu/dgs/human-resources/index_en.htm, 12/04/2010.
80
. ,
, -
, -
. , . ,
-
.
, .
.193 ,
,
195. , -
.194
81
-
.
,
, -
XX
.
, , , -
, -
.
.
. ,
, .
,
. -
. , (
),
( ).
,
,
. ,
-
.
, -
.
, .
,
.
1 :
-
:
-
;
82
;
()
1
,
, -
. -
-
,
, . .
1, 2 :
-
;
;
;
()
, 2
, ,
, , .
, -
,
(, , , -
, , ,
.) , -
, -
, .
4.
(CAF)196
, -
, -
,
,
196
: . , : ,
, , 2007., . 59-71.
83
, . -
(Common Assessment Frmework CAF). -
. 1998.
(IPSG), -
.
. -
, -
. -
,
.
(EIPA) , .
2000. , 2002. .
-
.
, 2006. , .
2006.
, , 2006.
.
CAF, ,
-
. ,
,
.
-
(FQ ), CAF
, ().
, CAF, ()-
, -
.
84
-
,
(. 9001:2000).
2
CAF197
9
: , ,
, ,
, , ,
. -
-
:
1. -
(Q);
2. ,
-
;
197
Patrick Staes and Nick Thijs, Report on the State of Affairs of the Common Assessment
Framework (CAF) after five years, EIPA, . 2. , http://www.eipa.nl.
85
3. -
;
4. ( )
.
, -
, :
;
,
;
;
-
;
;
;
() (CAF)
:
-
. 9
, -
(
. ):
1)
2)
3) ()
4)
5)
,
( , , -
) :
6) / (
/)
7)
86
8) (, -
, )
9) .
0 5,
: 0- -
- ; 1- ; 2-
; 3- ; 4- -
; 5-
.
3 CAF 198
198
, , -
, . 11. , http://www.soros.org.ba/docs_lokalna_uprava/
caf_prirucnik_za_uvodjenje_lok.pdf.
87
,
,
-
.
, -
.
,
-
1 (
) 5 (
). , -
, -
,
.
CAF ,
,
.
5.
(ISO)199
a a ISO (. International
Organization for Standardization) -
. 9000
200.
,
.
9000
-
199
, , -
, , -
, , 2010 ( ).
200
Rothery B., Vodi za ISO 9000, Munchen/Be, 1994., 8.
88
: , -
.
,
. : , ,
, . , 9000
-
,
-
. -
.
9000:2000
.
: , -
, .
201:
( -
, -
);
( -
);
(
);
(
-
);
;
;
.
9000 -
, -
. , ISO 9000:2000
201
Boris Sisek i arko Pavkovi, Upravljanje kvalitetom u dravnoj upravi, u:
Poslovna izvrsnost, Zagreb, . 1, 2008. , http:// www.iso.ch/iso/en/
iso9000-14000/iso9000/qmp.html.
89
-
TQM . ISO 9000
1987. , 2000. -
TQM.202
9000 -
. : (-
), ( -
), ( ), (
) ( ).
, 9000 -
-
. -
, -
,
. 9000,
.
-
. , -
9000.
: -
; ;
;
; ;
, .
6.
203
(1997) -
-
. 1, .
202
Bakovi, T., Uloga sustava za upravljanje kvalitetom u nastupu hrvatskih
poduzea na meunarodnom tritu, u: Revija za pravo i ekonomiju, br. 1, Mostar, 2006.
godine.
203
: , ,
, 6, , 2003, . 78-80 .
90
-
-
, .
, (2000),
. -
,
.
, -
18. 2003,
.
-
.
, -
( ,
, .), -
. -
,
, -
, . ,
,
.204
-
, -
6. 2001. .
, . ,
-
,
-
.
1.
,
204
, .,
, , ,
2005, . 8.
91
, -
.
.
3.
-
-
.
,
,
. ,
, ,
.
. -
, ,
, , , ,
, , . -
. , -
( 7. -
). -
.
.
, , -
. ,
, -
. -
.
, -
,
. , -
, -
( , , , .).
,
92
-
.
,
. , -
-
, -
.
.
, -
. ,
,
.
.
-
, ,
, . -
. -
-
.
-
.
-
,
-
. -
.
, -
18. , -
.
. ,
.
, -
-
93
18. 2000. ( 45/2001/).
, ,
. , ,
-
. ,
,
. ,
-
,
, .
.
,
, . -
, ,
. ,
-
-
.
26.
-
-
. ,
, -
, -
.
-
-
, , , .
,
,
-
. ,
94
,
. -
-
. ,
-
-
.
-
,
-
. (-
) .
95
1.
-
, ,
.
-
-
. ,
, -
-
.
-
, ,
-
.
,
( ) -
. -
, ,
97
, -
. ,
2014. ,
1,3 ,
,
.205 ,
inter alia:
,
-
-
, -
, , ;
,
,
206 -
.
,
-
.
-
,
17. 2005. : -
205
: . (.),
(, , 2009. ).
206
-
, 2004.
2008. .
1999. 2007. , -
. : Communication from the Commission to the European
Parliament, the Council, the European Economic and Social Committee, the Committee
of the Regions and the European Central Bank, Five years of an enlarged EU Economic
achievements and challenges, Brussels, 20.2.2008, COM(2009) 79/3.
98
-
.207
:
, a
, , -
-
, , .208
.209 ,
,
, 13. 2004.
,
-
.
2.
1957. -
,
-
. XX ,
,
, -
. . -
207
,
, 17. 2005. , . 10.
208
Ibid., 6.
209
: ,
(), 2009. -
.
99
-
, ,
, .
1993. , -
. , , -
, -
-
. ,
, . -
, , ,
:
, -
, ,
-
,
-
, ,
, -
acquis communautaire. 210
-
, 211, -
,
.
,
1995. . . -
,
-
210
, 21-22. 1993, SN 180/1/93,
12. , , (.), -
: -
a , , , 2003, . 315.
211
: , -
, (.), -
CEPIT, , , 2004, cit., . 185.
100
, -
, .
,
-
.
.
-
-
, acquis
communautaire:
,
[], acquis communautaire
.212
2005. -
,
(absorption capacity):
o,
, -
.
, ,
.213
-
,
212
, 16. 1995.
213
Commission of the European Communities, 2005 Enlargement Strategy Paper,
Brussels, 9.11.2005 COM (2005) 561 nal, . 3.
101
,
.214
2007. .
,
-
.215
-
, , 2005. ,
2006. 2013. ,
-
.216 , ,
. ,
2005, ,
, -
.217
3.
(,
, ,
) , , -
(), ,
1999. -
214
: , , http://europa.eu/scadplus/glossary/
deepening_european_integration_en.htm.
215
http://
www.consilium.europa.eu/showPage.aspx?id=1296&lang=en. -
:
, , , , 2008.
216
Macedonias candidacy may suer delay, Euractiv, 12. 2005.
217
: Breni ORourke, EU: After French Referendum, Europe Seen as
Changed Forever, RFE/RL, 30. 2005; Dutch referendum; Dead and buried, The
Guardian, 2. 2005.
102
(, , , ,
). 218
,
, -
, , , -
,
, .
: -
.219
.
(),
,
.
2000.-2006.
, -
(. CARDS Community Assistance for Reconstruction, Development and
Stabilization)220, 2007. -
(SAPARD, ISPA, CARDS .)
(. IPA Instrument for Pre-accession
Assistance). : )
,
-
; ) -
218
-
1997. ,
2000. . : -
-
, , ,
, COM/99/0235, 26. 1999;
(Conclusions of the E.U. General Affairs Council),
2192, , 21-22. 1999. Declaration of the Zagreb Summit, 24.
2000 ( : http://
ec.europa.eu/enlargement/enlargement_process/accession_process/how_does_a_
country_join_the_eu/sap/zagreb_summit_en.htm).
219
, http://ec.europa.eu/
enlargement/.
220
(EC) No 2666/2000 5.
2000.
103
; ) ; )
; ) .221 -
( , ),
, (, ,
), , ,
, -
.222 10
,
, 2007. 2013. .223
,
. ( -
; . TAIEX, Technical Assistance Information
Exchange Office)
(DG Enlargement)
, -
,
,
.
1996,
24. 2004. -
, , -
.
, : ,
.224
WINNING ( -
), 1998. , ,
, -
. . -
. 2003. ,
221
: -, , http://
www.seio.gov.rs/code/navigate.asp?Id=285, 12/04/2010.
222
Ibid.
223
Ibid.
224
, -, -
, , : , ,
.5, - , , 2005, ., . 41.
104
. , -
CARDS, 2007. , -
. -
,
.
, ,
,
. -
, -
,
.
-
-
,
.225
-
.
.
.
,
(, , ), -
(
). -
, .
.
, ,
.
, -
.
, -
. , -
225
: Council Regulation No. 2007/2000;
-
, 18. 2000; 2005, -
2010. ; Council Regulation (EC) No. 1946/2005, 14.
2005.
105
, , -
. , -
,
.226
.
-
.
-
.
, ,
. -
, 2004. .
,
, , -
. ,
,
-
. ,
,
.
, -
, -
-
,
226
. 2000.
90
,
.
106
, . -
-
, , , .
,
500 .
, -
. ,
,
,
.
, -
, ,
.227
-
. -
,
,
.
-
, -
, -
. -
227
. -
, .
. ,
. -
.
75% .
107
.
, -
21. 2003. . ,
228 ,
.229
, -
.
,
,
(. Progess, CIP, 7,
Erasmus Mundus, ).
-
,
.
.
:
-
: , -
.
.
. -
.
,
, .230
228
EU-Western Balkans Summit Declaration, , 21. 2003,
10229/03 (Presse 163).
229
, -
, 2004. ,
2006. 2008. .
230
, , http://www.eu.int/comm/
enlargement/see/milestone.ht ( 19. 2005).
108
,
,
, -
1244
.231
,
( -
) .
,
.
, -
.
-
:
.
,
-
.
-
-
,
, -
,
.232 -
,
231
,
,
1244 , 14. 2004. .
Official Journal of the European Union L 227/21, 26. 2004, 5.
2006, 2008. , . -
18. 2008. , -
1244 10.
1999. 2006/56/E (2008/213/).
232
General Aairs Council, Conclusions on the application of conditionality with
a view to developing a coherent E.U. strategy for its relations with the countries in the
region, 29. 1997, Bulletin of the EU, No 4-1997.
109
2005. 2009. ,
: -
. 233
-
2000. .
,
, . ,
. , 2005. -
.234 ,
. -
,
.
. ,
, -
.
.
,
. 2006. ,
, 19. 2009. -
. , -
,
.
13. 2004. -
,
233
, -
2009-2010. , , 14.10. 2009. -
, COM (2009) 533.
234
: -
31. a 2005. .
1. 2005. ,
() .
110
1991. 2000. .
.
.235
-
, -
.
,
, .
, -
,
-
.
. -
.
-
,
,
.
,
-
,
.
. -
.
235
, 13.
2004. . -
, http://www.parlament.gov.rs/content/cir/akta/akta_detalji.
asp?Id=116&t=O
111
4.
, ,
. , -
.
.
:
-
-
.
-
.236
,
-
,
(. , . 95/07), -
. -
:
( : ) -
-
.
(
), -
, ,
236
,
, 17. 2005, . 203.
112
, , -
, , ,
,
. -
90
;
( : -
) -
-
, ,
;
, , -
(35 ).
-
;
/ -
, -
,
.
2002. -
,
(
, ).
, -
, -
, -
. -
,
-
( , ,
113
,
).237
-
1. 2009,
15. 2009. -
-
, .
.
-
, -
.
, .238
-
:
,
, -
: , -
;
; -
;
;
,
,
, -
;
; -
; -
-
; -
237
Ibid.
238
, , 75 26.08.2005. .
114
-
; -
; ,
,
; -
.
-
. -
.239
, -
. -
, -
.
,
, -
. , ,
. -
,
-
.240
, 2002. -
, -
239
, . 126/07 117/08.
240
,
(), 2009. , .
28.
115
.
,
2001. ,
.
, 2006. -
, .
.
-
, ,
, - -
.
116
,
; -
-
,
.
-
, 2002. ,
,
, -
. -
.
2002. -
, -
-
5
() ()
117
,
. ,
,
,
, -
, ,
,
, ,
, -
,
-
6 ,
.241
,
, 2007. -
-
(. . 113/2007).
241
,
, . 14/2002, 42/2005 52 08.06.2007.
118
2003. -
,
-
:
, -
, , -
,
;
, ,
;
-
.
. ,
, -
. -
-
-
. -
,
, -
. -
,
, -
, -
.
-
-
,
.
119
.242
,
, ,
. -
-
,
.
5.
-
, , -
, 5.11.2004. .
:
-
-
.
-
(European Administrative Space)
. (good governance), -
. (open government).
-
: 1) , 2) -
, 3) , 4)
, 5) .
, -
242
,
(), 2009. , .12.
120
(). -
, ,
,
.
,
6. 2009.
,
,
-
.
,
,
, . , 2. 2009.
-
2009. 2012. .243
-
,
:
, ,
() , () -
, , ()
, () -
() .
( ,
); -
; , -
; , -
; ( -
, );
, ,
, , .
-
( ), , -
243
,
(), 2009. , .
14-15.
121
.
-
, (
, . 81/07 69/08) -
.
, -
,
, -
. ,
1. 2006,
, -
.
,
, -
, -
. , -
, ,, -
, ,
, ,
( : )
, ,--
, . ( 2.
). , ,
-
, , . ,
. -
, , -
,
.
-
,
(. ,
, ,
.), -
.
122
, ,
,
.
,
, .
(
9 5
). -
, -
( ),
, . -
,
, .
-
( ,
, ,
,
) ,
. -
(),
,
.
( , 106/05). -
,
, -
,
(-
). (
4. ,
.)
. -
, -
, -
( ,
123
, )
.
11. -
2009. -
:
-
( 104/09);
-
(
104/09)
-
( 104/09).
, . -
,
-
.244
4 2008. 245
( - -
(%)
)
-
54,8 63,3 90,6 65,9 48,6 60,1 56,3
28,2 56,1 81,9 58,9 25,8 66,5 68,9
47,9 61,3 88,7 58,3 35,1 69,7 56,9
-
47,3 69,2 91,2 73,4 48,8 66,7 52,2
41,1 58,5 90,2 51,2 43,5 55,0 53,1
53,1 59,1 90,2 52,2 45,9 61,8 47,8
244
,
(), 2009. , . 18-20.
245
Kaufmann D., A. Kraay, and M. Mastruzzi, 2008: Governance Matters VI:
Governance Indicators for 1996-2008, The World Bank, June 2009.
124
, -
,
(). ,
-
(acquis communautaire) .
, -
,
.
.
7
(2008, 2003, 1998)246
. ,
246
Ibid.
125
, .
2007. -
,
( ...).247
8 , 1996-2008: 248
-
-
. ,
, -
, -
.
: -
.249
247
, -
, : , , . 77-91, 2009/3.
248
Ibid.
249
: EU Enlargement Strategy and Main Challenges 20062007 (including
annexed special report on the EUs capacity to integrate new member), Brussels, 8
November 2006.
126
, ,
,
, .
, 14.
2009.
.250 -
,
, -
. 2008.
-
,
. , -
,
2005. , .
, -
.
.
-
( ),
193 . , -
2000. ,
( ).251 , -
,
.
, ,
. -
2006. 2007. .
, , -
.
250
Commission of the European Communities, Serbia 2009 Progress Report, {com
(2009) 533 nal}, Brussels, 14. 2009.
251
Freedom House, Nations in Transit 2008 Serbia, August 2008 ( -
), http://www.freedomhouse.org/template.
cfm?page=47&nit=466&year=2008.
127
-
(
).
, . -
.
5 : , 2003-2008
()
2003 2004 2005 2006 2007 2008
N/A N/A N/A N/A N/A 3,79
N/A N/A N/A N/A N/A 4,00
3,75 3,50 3,25 3,25 3,25 3,25
2,75 2,75 2,75 2,75 2,75 2,75
3,25 3,50 3,25 3,25 3,50 3,75
N/A N/A N/A N/A N/A 3,75
N/A N/A 4,25 4,25 4,25 4,50
5,00 5,00 5,00 4,75 4,50 4,50
, , -
, 1997. :
6 : , 1997-2003
()
1997 1998 1999 2001 2002 2003
n/a 5.00 5.50 4.75 3.75 3.75
n/a 5.00 5.25 4.00 3.00 2.75
n/a 5.00 5.75 4.50 3.50 3.25
n/a 5.00 5.50 5.25 4.25 4.25
,
n/a 5.00 5. 75 5.50 4.25 4.25
n/a n/a 6.25 6.25 5.25 5.00
128
, ,
( ). -
.
,
-
. .
, ,
.
, , -
.252 -
.
.
, . -
, , -
, .
-
.
-
253. -
. ,
,
-
. -
-
. -
-
.
-
,
252
, :
, 20. 2006. .
253
, 1.
129
254.
.
() ,
2008. , -
-
(
), -
.
.255
-
() -
2008. .256
, Transparency International
257,
,
, 258. -
.
-
-
.
, -
-
254
.
: http://www.oecd.org/topic/0,3373,en_2649_37405_1_1_1_1_37405,00.html.
255
, ,
, 2008.
256
, http://www.naled-serbia.org.
257
http://www.transparency.org/news_room/faq/corruption_faq.
258
, (: --
, 2007), . 194-198, 473-489.
130
259. ,
, ,
-
,
2006. 37,8%
260.
, -
. -
,
261.
262. -
(Regulatory Impact Analysis)
, ,
, 263.
,
.264 ,
, -
259
Robert E.
Klitgaard, Ronald Maclean-Abaroa and H. Lindsey Parris, Corrupt Cities: A Practical Guide
to Cure and Prevention (Oakland, CA: ICS Press, 2000).
260
, : -
, 20. 2006, , http://www.
transparentnost.org.yu/aktivnosti/poverenje/20062006.html.
261
(Support for Improvement
in Governance and Management) -
. (Serbia Policy-Making and Co-ordination Assessment)
2006.
.
262
-
, Elaine C. Kamarck, The End of Government As We Know It; Making Public
Policy Work (Boulder, London: Lynne Rienner Publishers, 2007).
263
Slavica Penev, ed., How to Improve the Legislative Process in Serbia and Bosnia
and Herzegovina; The Path from Proposing a Law to Enacting it in Parliament (Belgrade:
Investment Compact for South East Europe and Economics Institute, 2006), 13-14, 50-65.
264
.
131
-
,
. ,
,
.
,
,
. , -
265. -
, -
,
, -
, .
,
.
, -
. -
, -
.266 -
,
, -
, , .
.
.
265
-
, Richard J. Stillman II, Public Administration; Concepts and Cases, 8th ed.
(Boston, New York: Houghton Miin Company, 2005), 306-307; Mark H. Moore, Creating
Public Value; Strategic Management in Government (Cambridge, MA: Harvard University
Press, 1995); Steven Cohen and William Eimicke, The Effective Public Manager; Achieving
Success in a Changing Government, 3rd ed. (San Francisco: Jossey-Bass, 2002).
266
-
, , http://www.seio.
gov.rs.
132
6. 267
268
,
-
-
:
,
, -
.
. -
. , .269
267
. ,
, ,
; ()
( /
, 2009.), 287-302.
268
Andrew H.W.Stone, Implementing Regulatory Reform, The World Bank/
Foreign Investment Advisory Services, 2005.
269
: -
, .
http://www.regodobrenja.net/index.php?akc=sadrzaj&jezik=1&id=2
133
(IFC), , , -
. 2003. 2007. -
, , , -
270, 2009.
. 1980.
-
.271
, , -
, , -
.
,272
-
( )
.
, :
7
-
,
-
,
- -
- , - -
270
Scott Jacobs, The Regulatory Guillotine: A Tool for Rapid Regulatory Simpliica-
tion, Workshop on Accelerating Economic Regulatory Reform: Indonesia and Internation-
al Experience, Jakarta, April 10-11, 2006 http/www.regulatoryreform.com
271
Rodica Tiron, The essence and role of regulatory reform, 355, Academy of
Economic Studies of Moldova.
272
OECD Country Studies, Sweden The Role of Competition Policy in Regulatory
Reform, 2006, http://www.oecd.org/dataoecd/7/59/38898675.pdf
134
,
273:
: 2038 , 45,8%, a -
o 97%
: 150 , e
, .
: 1130 486 -
, 211 -
, 141 , 292 .
: 1.066.200 -
, 600
, 36,5
5 .274
a:
1451 , 55% , -
300 -
.
8 275
- % - %
- -
,
11,125 48.8% 21.7%
(11)
, -
2,038 54% 27%
(9 )
1,130 44.5% 12.5%
(6 )
400 68% 20.3%
14000 36 % 7,2%
(12 )
273
: Domagoj Juricic, A Tool to Assist Countries in Rapid Regulatory
Simplification, Promoting Regulatory Reform in Support of ASEAN Market Integration,
Workshop, Phnom Penh, 27 March 2008.
274
. : ,
, , 1999.
275
Scott Jacobs, Regulatory Reform Strategies:Converging with Europes Best
Regulatory Environments, September 2007, 26. http/www.regulatoryreform.com
135
, -
331 21.1 % 22.7 %
/
(4 )
2,473 58% -
,
2,683 27% 28%
(9 )
-
. -
, ,
, -
.
. , , -
,
(acquis communautaire),
. -
-
. -
.
, -
, , -
, .
, -
. ,
2003. , , -
.
, -
.
2007. -
-
2012. .276
, -
.277 -
276
, http://ec.europa.eu/enterprise/admin-burdens-reduction/home_en.htm.
277
Rodica Tiron, The essence and role of regulatory reform, 355, Academy of
Economic Studies of Moldova
136
.
,
-
, .
, , ,
. :
;
;
.
, , -
.
-
( ),
, :
: , -
,
;
: -
, . -
-
;
a :
, ,
,
;
(): , -
; , -
;
:
.278
278
Domagoj Juricic, A Tool to Assist Countries in Rapid Regulatory Simpliication,
Promoting Regulatory Reform in Support of ASEAN Market Integration,Workshop,Phnom
Penh, 27 March 2008.
137
() -
, -
,
.
.
, ,
, ,
,
-
.
,
. , -
ex ante ( ) ex post ( ).
-
, .279 -
,280 :
1. -
(
, -
);
2. .
(base case --
) , .
. , .
.
3. , (-
), ( -
) (-
279
2008.
2011. , , 2008, 15.
280
: -
, .
http://www.regodobrenja.net/index.php?akc=sadrzaj&id=3&jezik=1
138
-
);
4. , -
,
, .
,
.
-
(),
.
, -
, , -
. :
,
-
;
;
;
,
, ;
-
-
.281
.
281
2008.
2011. , , 2008.
139
10 282
2006. .283
-
, -
,
-
284.
2007. .
( 1 5):285
282
Scott Jacobs, The Regulatory Guillotine: A Tool for Rapid Regulatory Simplification,
Workshop on Accelerating Economic Regulatory Reform: Indonesia and International
Experience, Jakarta, April 10-11, 2006, , http/www.regulatoryreform.com
283
, . 61/06- 69/08.
284
Swedish Grant for Regulatory Reform in Serbia: Regulatory Impact Analysis
(RIA) Improvement of Eciency and Transparency in the Legislative process Grant
Number TF057530
285
Enterprise Policy Development in the Western Balkans Report on the
implementation f the European Charter for Small Enterprises in the Western Balkans
(2007), 75, 81.
140
,
-
,
. -
,
: ;
; -
-
.
9. 2008.
2008. 2011. -
.
, -
.286
:
1. ;
2. ,
;
3.
25% 2011. ;
4.
-
, ;
286
2008.
2011. , , 2008.
141
5.
, -
Doing Business -
20 .287
-
:
1. ; -
, ,
-
, , , -
, , -
.
2.
( -
: );
-
( )
-
, -
.
.
- -
-
. -
. -
-
,
,
.
:
, , , -
-
287
Ibid., 3.
142
,
.
, .
3. -
() ,
.288
-
289 :
1.
, -
2. 2009.
2. -
,
.,
, -
,
.
(2.2.2009.-31.3.2009.)
3. -
-
, ,
.
,
, .
;
(31.3.2009.-1.9.2009.)
288
Ibid.
289
http://www.ria.merr.gov.rs/
index.php?id=28 ( 23-30).
143
4.
,
30. 2009.
,
, -
. ,
, -
16. 2009. -
a
. -
a-
, 15.
2009. a
. -
. (1.9.2009.-15.12.2009.)
5.
-
, -
,
,
(15.12.2009.-30.09.2009.)
6. -
-
,
: -
,
-
(15.12.2009 ).
144
-
:290
11
12
290
: , 2009.
145
13 ()
-
. -
()
2008.
. , , -
-
.
, -
, -
.
2008. 245 -
146
,
.
,
,
.291
,
2008. -
.
292 -
, : ) , , )
) .
10
(CEVES)
-
-
( ) (.)
/ 4 1/2 1.179 1.434.000.000
6 3.791 69.000.000
2 1/4 676 336.000.000
1.839.000.000
:
20 -
( 1-3%) -
. -
10% -
. 2007. 1,4 -
291
, http://www.naled-serbia.org.
292
, -
, ,
, -
-
.
, ( ) -
. : , , . 8.
147
1%, 23%
.
2007. 9,5 ,
19,45% .
,
221 .
-
-
. -
e e e (IFC)
(, , )
a a -
-
, , -
. , 2008.
, -
, -
.293
,
.
, -
2010. :
,
.
-
...
,
-
-
, .
293
.
-
2010. .
148
1.
,
, ,
, -
. -
(,
, , , -
, .).
,
-
.
. ,
-
, . -
,
, ,
.
-
, ,
e .
,
-
149
. , ,
, -
.
, :
(),
,
,
,
.
, -
. .
, -
, -
-
, -
.
( , , .). -
, , ,
,
,
.
2.
,
, -
. ,
,
. , ,
, . -
, , ,
-
. , -
150
,
.
-
.
( 15-30 ). -
,
.
-
,
, .
, -
, ,
, -
.
-
,
, ,
-
.294
, , ,
.
,
,
,
.
-
,
, , -
. , ,
, ,
, , ,
,
.
294
: Michael H. Wiehen, Rene A. Ribi,
, : (), ,
, , 2001.,.135-137.
151
,
, , / -
. ,
, ,
.
, -
,
.
,
, /,
. , -
.
, -
() ,
, -
( ), -
. -
,
.
-
.
, -
,
(value for money) .
-
-
()
. -
. -
-
. ,
/ , -
152
.295
. ,
,
.
, -
,
,
.
, -
. ,
(, ,
, .)
, .296 .
, -
297.
, -
.
-
, ,
,
, , -
, , -
2009. , 2009.
.
-
, , ,
295
, e - , -
, 16, -
, , 2009, . 83.
296
() 7.8 .
297
, , , -
, , .3, -
, , 2006.,.38
153
, 13. 2002. ,
9% ,
2003. 12%, 2004. 8%, -
2002-2004. 324 .
,
.
-
, ,
,
. -
, -
, ,
,
.
3.
,
, , -
acquis communautaire, -
. ,
, -
. ,
,
.
,
TA, -
. -
,
, -
. ,
,
,
, . -
(Decentralised Implementation System-DIS).
154
-
.
2002. 16% 1,5 -
. , 15%
, -
2002. 225 .
30% .298
.
.
, 6.
2009. . -
, 2004/18/
2004/17/.299. , , -
. -
( . , ,
.), ,
-
. -
-
,
.
,
-
. , -
-
.
. .
, -
, ,
298
, -
Ellectraweb , , 19-22, , 2007, . 37.
299
, , ,
u ,
, , 2007, . 9.
155
, -
(
76 ), -
.300 ,
,
.
301 (92/50/, 93/36/, 93/37/,
93/38)302.
, , 2004/18/
2004/17/.
2004/18/ 31. 2004.
. -
, 303
,
.
.
. -
(92/50/, 93/36/, 93/37/).
(, , -
) , . ,
( -
, -
300
Ibid, . 9.
301
, .
,
.
(
) .
302
92/50/
, 93/36/, 93/37/
-
, , -
2004/18/. 93/38 -
, ,
2004/17/.
303
L 134, 30.4.2004, . 114-240.
156
- .).
, -
.
.
-
. (framework agreements).
-
-
, .
(),
-
.
, ,
-
.
, , -
(, ,
). , -
,
, ( -
)
.
2004/18
, , -
, -
-
.
( ) -
2004/18/.
2004/17/
31. 2004.
.
157
, , 304.
, ,
. -
,
. ,
,
.
:
1564/2005 7. 2005,
-
2004/18/ 2004/17/.305
2009/81/ -
306
() 307
, :
1996. 308
- -
-
309
-
-
.
304
OJ L 134, 30.4.2004, p.1-113
305
OJ L 257, 1.10.2005, p.1-12
306
OJ L 216, 20.08.2009, p.76-136
307
: European code of best practices facilitating access by SMEs to public
procurement contracts,, http://www.epractice.eu/les/media/media2163.
pdf, 12/04/2010.
308
: Public Procurement in the European Union:Exploring the way
forward, , http://europa.eu/documents/comm/green_papers/pdf/com-96-
583_en.pdf ,12/04/2010.
309
: Green Paper on Public-Private Partnerships and Community Law
on Public Contracts and Concessions,, http://eur-lex.europa.eu/LexUriServ/
LexUriServ.do?uri=COM:2004:0327:FIN:EN:PDF, 12/04/2010.
158
,
,
,
310 . 311 .
4.
-
.
, -
.
312,
: 1) -
, 2)
, 3) , 4)
. -
,
. -
. -
. ,
( , , .) -
,
.
2008.
-
1. 31. 2008. 234.028.744.000
. -
, -
( 11).
310
,
-
, . .
311
, , , . .
312
(2008), -
, .1, , . 8
159
11
I -
/
2004 2005 2006 2007 2008
2009.
-
( . 109.282.212 124.753.207 168.914.947 187.559.752 234.028.744 79.684.647
)
( 506 838 1108 1.530 2129 1.895
. )
* 13. 31. , -
:
2009. , ,
www.ujn.gov.rs
.
-
,
. -
,
4. 2002, 13. .
, -
.313
-
-
.
313
, Serbian Pubic Procurement System:
novelties, challenges, anti-corruption,
Economic Policy and Global Recession, -
, 2009, . 264.
160
, -
. -
: , -
()
,
.
18.
314 -
. , -
,
.
15. 2003. .
-
() .
. -
( )
. , -
-
.
-
-
. ,
.
-
. -
, , .
,
.
22. 2008, 6. 2009.
2009. :
-
-
;
;
314
, 39/2002.
161
-
;
-
;
;
-
;
;
-
;
-
.
, -
, -
2009. .
,
, -
.
12
2008.
, 2008.
( )
32.222 185.469.584
211 7.204.350
163 6.348.679
:
2008. , , www.ujn.gov.rs
162
,
-
.
, -
.
.
-
2008.
.
( 12).
13 ,
,
y .
13
2002-2008
-
, ( %)
79 84 91 91 91 95 93
19 13 6 4 5 2 4
2 3 3 5 4 3 3
:
2008. , , www.ujn.gov.rs
14 2008.
, ,
, 42%, 28%,
30%. -
,
( ).
163
14 2008.
:
2008. , , www.ujn.gov.rs
, -
. 18. 2008.
. ,
, .
14
:
, , :
-
1 (
1
, )
2 (
2 ,
)
3 (
3
, )
4 ( -
4
, )
164
5 ( -
5 ,
)
6 ( -
6
, )
7 ( -
7
, )
8 ( -
8 ,
)
9 , (
9 , ,
)
10 , (-
10 ,
, )
11 (
11
, )
12 (
12
, )
: , http://portal.ujn.gov.rs/
SearchPrikaz.aspx?tp=jQJpK4vzHsmpFr9PkU0dlQ==&sk=yq+lTu4vCLB2slHYD
YjyXZ/Zao6O8ORJ
3
15 , ,
-
. , -
, -
. , ,
-
, 1000 .
-
.
2008. 5. 2008.
( 36, 1) :
. -
165
, , -
,
, , ,
315
(. -
) :
.
2
, -
,
.
,
-
,
,
.
-
- -
(PEPPOL316), , ,
,
- .
5.
-
. -
-
. ,
315
Commission of the European Communities, Serbia 2008 Progress Report, {com
(2008) 649 nal}, Brussels, 5 November 2008.
316
: Pan-European Public Procurement Online, , http://www.
peppol.eu, 14/04/2010.
166
,
.
, -
.
,
, .
(RESPA),
2. 2006. .317
, .
() .
,
2000. , 2007.
. ,
, .318
: ,
, , -
.
, , ,
,
.319
.
,
. 1992.
.
.
-
. -
, -
,
317
: Regional School for Public Administration (Phase 2), ,
http://www.respaweb.eu/en/content/&tid=1 14/04/2010.
318
: Regional Anti-Corruption Inititative, , http://www.rai-
see.org/about-us/historical-background.html, 14/04/2010.
319
Ibid.
167
.
.
1 2006. ( 35) -
, 1. 2010. ,
,
, , -
, ,
, .320
-
,
Ellectraweb321.
50%, 6.
,
,
.322
, (PPN).
-
,
. -
, , -
.323
.
, -
, . 324
320
: CEFTA Secretariat, , http://www.cefta2006.com/doc/
CETA-Linkovi/Home/eng/CEFTA%202006%20ANNEX%201.pdf, 14/04/2010.
321
: Open Source Electronic Public Procurement Application Framework,
, www.ellectra-web.eu, 14/04/2010,
322
, -
Ellectraweb , 19-22, , 2007, . 40.
323
: Public Procurement Network, , http://www.
publicprocurementnetwork.org, 14/04/2010.
324
Ibid.
168
.
-
,
. ,
,
-
.
-
4 , 10 ,
, 400 -
. ,
.
, , -
,
, -
.
6. 325
,
, .
, -
.
, ,
. ,
.
,
.
,
, 2003.
, -
.
325
: Tanja Ribic, International Procurement Committee, Year-
in-review 2009, , http://www.abanet.org/dch/committee.cfm?com=IC760000
169
,
, , -
.
-
.
,
. -
,
,
-
.
.
,
-
,
. , ,
2009. , -
.
,
2009. , ,
-
,
.
, 2009. -
. -
,
. ,
,
,
, -
, -
.
,
, -
,
170
,
.
? -
.
, -
-
20 ,
-
.
.
,
,
-
20 , -
. -
, ,
.
20
.
,
.
-
-
, ,
76. .
2005. .
,
10 -
. -
, 2009.
171
2012. , -
II
, 2010.
.
, -
.
,
-
.
7.
, . -
2007. , -
-
-
, ,
326
327 2001 -
,
.328
ransprency
International, 83. ,
180 . 3.5
.
, .329 -
326
, , , , 2007, . 51.;
327
, . .
328
, , Transparency International
Serbia, . 5.
329
: , , http://www.
nadzor.org.rs/indeks_korupcije.htm, 12/04/2010.
172
15 2009*,
Transparency International
, e , 69.
, 71. , -
6.6 27. . 4.1
66. . , (95. )
(99. ).330
,
,
, -
. , -
, ,
, . ,
, ,
. -
,
.
, , -
, . . -
, -
, .
. - ,
.
330
Ibid.
173
- , -
, , -
. , -
, ,
, . -
,
, -
, -
. ,
,
, ,
-
( ),
( ). ,
.
, ,
, , ,
.
-
, -
, . ( ).
,
-
, .
331 (Public Expenditure
and Financial Accountability) ,
(Performance Measurement Framework).
, .
, ,
, -
-
.
, 227
1991. 97
1995. . ,
54 26 .
331
, http://www.pefa.org.
174
1997. ,
40-50% 5 .332
, , -
(
),
. , -
2/3 -
.
,
, -
.333
-
.
15 -
150.000 . ,
,
,
. ,
, ,
,
334
, . -
, ,
, -
. -
-
, . (green procurement).
,
,
.
, .
, ,
.
332
: , : -
, , 2009.
333
Ibid.
334
Ibid.
175
,
-
.
,
( 187. -
1994.).335
-
, , -
, . ,
. ,
, -
. ,
,
-
, . ,
, .
, -
.
,
, -
(). -
,
. , -
, , , -
-
-
.
.
, , -
. ,
,
335
Ibid.
176
,
.
,
-
,
,
-
. -
.
, , -
, -
,
,
. ,
. , -
-
, ,
. , -
, -
.
, -
.
-
( )
. -
,
, . , ,
, -
,
. , , , -,
.
(
),
(, , , -
) .
177
, ,
,
.
-
-
. -
,
(
, -
.).
. , -
-
. : -
, , ,
, ,
.
,
.
.
8.
-
.
2008. 27. 2009. ,
(), -
. -
,
, ,
.
. ,
. -
, , ,
178
. ,
-
. ,
. , -
, , , . -
.
,
. -
.
-
()
,
. , ,
,
-
.
30 90 , . -
-
, .
:
. ,
.
, -
-
, . .
,
, ,
.
-
, -
,
. -
,
, -
: , -
, , ,
, ,
179
, -
.
, /
.336 , 2007.
60,4 ,
32% . , -
, -
, ,
.
(. ,
)
. , -
-
, .
,
.
,
,
. , -
-
, -
.
,
, conditio sine qua non,
. , ,
, , -
-
, ,
3. 2010. -
:
336
: o
, , http://www.ujn.gov.rs/ci/docu-
ments/analiticka_dokumenta ,14/04/2010.
180
;
-
,
, -
, ;
, -
,
;
, -
;
-
-
;
.
, -
,
-
8. 2005. .
-
,
, -
, -
.
181
337, :
-
.
.
,
. -
-
.
,
. , -
.
.
337
1 , ,
,
, , , ( -
, 2002. ).
-
,
, . .
183
-
,
, -
.
.
,
.
, -
.
,
. -
226
,
-
.
,
-
, , .
-
.
. -
,
. -
.
, -
. -
,
.
, -
. .
, -
, , , -
184
, , ,
, , ,
.
.
acquis communautaire.
.
(
) ( ).
-
. ,
.
-
,
acquis.
.
-
,
.
-
.
-
.
, -
, .
,
. -
,
-
. 2003.
,
185
.
, -
, ,
per se.
. -
.
. -
. -
,
(DIS Decentralised implementation system),
-
.
,
,
. ,
.
,
-
( ) ,
, .
. ,
,
.
186
,
, , ,
. ,
.338
, -
. ,
, ,
, . ,
, .
-
. ,
, -
. ,
, -
,
e
(. ,
, .).
. ,
,
,
.
338
, : -
-
, , , , 2010.
187
, 90 -
, 58 -
. ,
,
.
. -
1 -
.
O -
2003.
. 2007.
, 2009.
.
, -
.
, ,
-
.
-
.
(, , -
, , .)
-
.
.
2004. , -
,
, .
,
.
-
188
. , -
,
.
,
.
-
,
.
, .
, -
,
. -
-
, .
,
, -
,
.
.
-
.
-
. -
-
.
-
,
. -
(20.000),
(10.000)
.
189
.
, -
.
,
.
,
.
2003. ,
120 -
,
.
. -
. , ,
.
,
-
( )
(, , .), -
-
. ,
, -
, -
.
-
, .
acquis communautaire -
190
-
.
-
, .
. -
.
-
, . -
,
.
-
.
-
.
-
( , ,
, , -
, .) 80 ,
20 . -
.
,
-
,
: -
, -
.
-
,
191
. -
-
. -
,
.
, -
-
,
. , -
,
-
.
,
,
.
-
, -
.
.
-
, -
-
.
, . -
2010,
,
.
,
.
,
, ,
.
192
.
-
, , -
.
-
-
,
: ,
. acquis
communautaire , -
. acquis,
, .
-
-
,
:
1.
,
, -
;
2.
,
.
;
3. -
;
4.
.339
. ,
:
339
Vincent Wright, National Coordination of European policy making, Negotiating
the quagmire, in European Union: Power and Policy-Making, str. 148-149, Jeremy John
Richardson (ed.), Routledge, London 1996.
193
;
;
, -
, -
;
.
-
.
,
-
-
.
194
, ,
340
-
-
.
.
.
, -
. -
,
.
, o -
.
, -
. ,
340
, :
, -
, 2010. .
195
. -
-
. .
. -
,
, -
, -
.
, -
()341.
-
-
.
-
.
.
-
:
-
.
341
16.
196
.
80 -
,
.
-
.
-
. -
-
.
-
. -
,
, .
, , -
.
29
.
, .
-
.
-
.
.
342. -
1998. -
, .
-
. -
.
. -
342
Barbara Lippert, Gaby Umbach, Pressure of Europeanization, Institut fur
Europaische politik, Europaische Schriften 82, 2005,, . 117
197
. -
.
.
. -
-
.
16
,
.
. 1. -
2005. ,
.
-
. -
.
198
17
343.
,
344 .
. -
-
.
.
1996.
, -
345.
.
.
-
, .
343
Government Regulation 356/2004
344
Ibid.
345
, -
.
199
1995. 1997. , -
. 1997.
-
.
,
-
346.
, ,
. -
.
. 140 -
, 9 -
, .
-
, , -
.
.
,
. -
.
, .
-
.
-
-
.
. 16.
.
2001.
. -
. -
, , -
.
346
17.
200
()347,
, -
. -
.
.
-
. -
. ,
-
.
. -
. -
.
, .
-
. -
405
, 300 -
348.
, , , .
, -
-
.
1998 . ,
-
. -
. ,
47 . 33 ,
.
347
National Plan for Adoption of the Acquis Communautaire (NPAA)
348
Barbara Lippert and Gaby Umbach, Pressure of Europeanization, Institut fur
Europaische politik, Europaische Schriften 82, 2005, .130.
201
,
.
, -
.
-
.
. -
-
.
.
-
-
.
18 349
349
Ibid. . 129
202
-
.
-
.
. -
. -
-
.
.
,
,
-
.
, -
.
. -
,
,
. -
, ad hoc
.
-
. -
( / -
). -
. -
. -
,
. , -
.
203
, -
.
-
. -
.
.
.
. -
.
-
-
- .
-
.
-
.
-
.
19 K
204
Riigikogu () -
. -
, 15
-
.
. -
,
.
, -
.
(, )
2004. .
, ,
20
205
2003. (
2004. ). -
(
) . -
-
.
, -
-
( , ). -
.
. -
.
22
206
, -
,
. -
()
(). -
,
( ).
.
-
.
(), -
, , , , , , -
, ( )
207
,
, , 2002.
Arndt, Christiane and Oman, Charles. Uses and Abuses of Governance Indicators,
OECD Development Centre, August 2006.
Bache, Ian and Flinders, Matthew, Multi-level Governance, University Press,
New York, 2005.
Bakovi, Tomislav., Uloga sustava za upravljanje kvalitetom u nastupu
hrvatskih poduzea na meunarodnom tritu, u: Revija za pravo i
ekonomiju, br. 1, Mostar, 2006. godine.
Barlow, John, Faranham, David and Horton, Sylvia, Britain, in Farnham,
David, Horton, Sylvia, Barlow, John and Hongeghem, Annie, eds. New Public
Managers in Europe: Public Servants in Transition, Macmillan Business,
Hampshire, London, 1996.
Barnard, Chester, Informal Organization and Their Relation to Formal
Organizations, in: Functions of the Executive, reprinted in: Jay M. Shafritz
and Albert C. Hyde, Classics of Public Administration, Moore Publishing
Company Inc., Illinois, 1978.
Batley, Richard and Stocker, Gregory, Local Government in Europe: Trends and
Developments, Macmillan, Hong Kong, 1991.
, , a , --
, , 2007.
Benest, Frank, Reconnecting Citizens with Citizens: What is the Role of Local
Government? Public Management, Vol. 81, February 1999, 6-11.
Bennet, J. Robert J., , , : -
, , (.),
209
: , , , -
, , 1995.
, , , ,
1999.
Bohm, David, Factor, Donald and Garrett, Peter, Dialogue: A proposal, Internet,
15/11/03, http:// www.infed.org/archives/e-texts/bohm_dialogue.html.
Bovaird, Tony and Elke, Ler, Evaluating the Quality of Public Governance:
Indicators, Models and Methodologies, International Review of
Administrative Sciences, Vol. 69, No. 3, 313-328 (2003).
, , ,
2008.
Chandler, James A. and Nichols, Terry Clark, Local Government, in:
Encyclopedia of Democracy, Congressional Quarterly, Washington D.C.,
1995, 767-773.
Civil Service Reform Act, 1978.
Cogburn, Jerrell D. and Schneider, Saundra K., The Quality of Management
and Government Performance: An Empirical Analysis of the American
States, Public Administration Review, Vol. 63, March-April 2003.
Cohen, Steven and Eimicke, William, The Effective Public Manager; Achieving
Success in a Changing Government, 3rd ed. Jossey-Bass, San Francisco,
2002.
Commission of the European Communities, 2005 Enlargement Strategy Paper,
Brussels, 9.11.2005 COM (2005) 561 nal.
Commission of the European Communities, Serbia 2008 Progress Report,
{com (2008) 649 nal}, Brussels, 5 November 2008.
Commission of the European Communities, Serbia 2009 Progress Report,
{com (2009) 533 nal}, Brussels, 14. 2009.
Commission on Human Rights resolution 2000/64, The role of good governance
in the promotion of human rights, 6 th meeting, 26 April 2000.
Communication from the Commission to the European Parliament, the Coun-
cil, the European Economic and Social Committee, the Committee of the
Regions and the European Central Bank, Five years of an enlarged EU
Economic achievements and challenges, Brussels, 20.2.2008, COM(2009)
79/3.
Council Regulation No. 2007/2000;
, 18. 2000;
2005, 2010. ;
Council Regulation (EC) No. 1946/2005, 14. 2005.
210
, , , , -
, , 2003.
, , . , , ,
2002.
, , , .,
: , , , -
, , 1995.
, . , -
, , 1990.
De Sario, Jack and Langton, Stuart, Citizens Participation in Public Decision
Making, Greenwood Press, New York, Westport, Connecticut, London,
1987.
Denhardt, B. Robert B. and Denhardt, Janet V. Public Administration; An Action
Orientation, 6th Edition, Thomson Wadworth, 2009.
, , : , -
, , , 1997.
, , , , ,
, , 1980.
, , , , ,
1983.
, , , , 1964.
Dimock, Marshall, Dimock, Gladys and Fox, Douglas Public Administration,
Fifth Edition, 1983, in: Stillman, Richard J. II, Public Administration: Con-
cepts and Cases, 8th ed. Boston, New York: Houghton Miflin Company,
2005.
, . , ., , ,
, , 1995.
Drucker F. Peter F., Innovation and Entrepreneurship, Harper and Row, New
York, 1985.
Drucker F. Peter, What Results Should You Expect? A Users Guide to MBO,
Public Administration Review, Vol. 36, January/February 1976.
, , : , -
, , , 2003.
, , ., : -
, -
, , 2008.
, ,
,
, , 2007.
211
, , , , 7,
, 2004.
, , , -
, 6, , 2003.
, , : -
, , 1111, , 2003.
Enterprise Policy Development in the Western Balkans - Report on the
implementation f the European Charter for Small Enterprises in the
Western Balkans, (2007).
EU Enlargement Strategy and Main Challenges 20062007 (including annexed
special report on the EUs capacity to integrate new members), Brussels,
8 November 2006.
EU-Western Balkans Summit Declaration, , 21. 2003,
10229/03 (Presse 163).
Farnham, David, Horton, Sylvia, Barlow, John and Hongeghem, Annie, eds.
New Public Managers in Europe: Public Servants in Transition, Macmillan
Business, Hampshire, London, 1996.
Fox, Charles and Miller, Hugh T. Postmodern Public Administration, SAGE
Publications, London, New Delhi, 1996.
Freedom House, Nations in Transit 2008 Serbia, August 2008.
Friedman, Milton, The Supply of Money and Changes in Prices and Output,
in: Relationship of Prices to Economic Stability and Growth, London, 1958.
Fry, Brian R., Mastering Public Administration: from Max Weber to Dwight
Waldo, Chantham House Publishers, Inc., Chantam, New Jersey, 1989.
Gaster, Lucy, Quality in Public Services: Managers Choices, Open University
Press, Buckingham, Philadephia, 1995.
Geabler Ted, Reinventing Government: How the Entrepreneurial Spirit Is
Transforming the Public Sector, Reading, MA: Addison-Wesley, 1992.
General Aairs Council, Conclusions on the application of conditionality with
a view to developing a coherent E.U. strategy for its relations with the
countries in the region, 29. 1997, Bulletin of the EU, No 4-1997.
Gordon, George J. and Milakovich, Michael E. Public Administration in
America, in: Stillman, Richard J. II, Public Administration: Concepts and
Cases, 8th ed. Boston, New York: Houghton Miin Company, 2005.
Grover, Starling, Managing Public Sector, Wadsworth Publishing Company,
Belmont, 1993.
Gulick, H.Luther H., The Integrated Executive, in: Fry, Brian R., Mastering
Public Administration: from Max Weber to Dwight Waldo, Chantham House
Publishers, Inc., Chantam, New Jersey, 1989.
212
213
e, ,
- Ellectraweb , , 19-22, ,
2007.
, , , , -
, , .3, -
, , 2006.
, , - -
, , , ., -
CEPIT, , , 2004.
, , -,
, , : , -
, .5, - , ,
2005.
Larbi, George A., The New Public Management Approach and Crisis States,
UNRISD Paper N. 12, 1999.
, , ,
: , , ., ,
, , 2003.
, , ., , , , 2002.
,
, : , , ., , , ,
2002.
, , , . , ,
, , , 2001.
, , , , ,
1995.
, , :
,
, , 1991.
Lippert, Barbara and Umbach, Gaby Pressure of Europeanization, Institut
fur Europaische politik, Europaische Schriften 82, 2005.
, , ., ,
, , 2004.
Lynne, Weikart The Giuliani Administration and the New Public Management
in New York City, Urban Aairs, No. 3/2001.
, ,
, . 1, , 2008.
, , ,
, , 1998.
214
, , , , ,
2003.
, , , ,
, , 2002.
, , ,
, , . 9/96, , 1996.
, ., : ,
, , 2007.
Mayo, Elton, Democracy and Freedom, Macmillan, Melbourne, 1919; The
Human Problems of an Industrial Civilization, Murray Printing House,
Cambridge, 1946.
McSwite, O. C., Legitimacy in Public Administration: A Discourse Analysis,
SAGE Publications, International Educational and Professional Publisher,
London, New Delhi, 1997.
, , , ,
, 2001.
-
, -.
,
.
e, , , I, , , 1989.
Moore, Marc H., Creating Public Value: Strategic Management in Government,
Harvard University Press, 1995.
OECD Country Studies, Sweden The Role of Competition Policy in Regulatory
Reform, 2006.
Olsen, Johan P. and Peters, Guy, eds. Lessons form Experience, Scandinavian
University Press, Oslo, Stockholm, Copenhagen, Oxford, Boston, 1996.
, , , : , -
, (.), : -
, , , , ,
1995.
Osborne, David and Gaebler, Ted, Reinventing Government, Addison-Wesley
Publishing Company Inc., 1992.
Parker Follett, Mary. The New State: Group Organization, the Solution of
Popular Government. Longman, Green, New York, 1918.
Penev, Slavica, ed., How to Improve the Legislative Process in Serbia and
Bosnia and Herzegovina; The Path from Proposing a Law to Enacting it in
215
216
, -
2009-2010. , ,
14.10. 2009. , COM (2009) 533.
, , , : , , .,
, , , 2003.
Shafritz, Jay M. and Hyde, Albert C., eds. Classics of Public Administration,
Moore Publishing Company Inc., Illinois, 1978.
SIGMA 27, (), OECD
2001,
Simon, Herbert, Administrative Behavior, A Study of Decision-Making Processes
in Administrative Organization, Free Press, New York, 1945.
Sisek, Boris i arko Pavkovi, arko, Upravljanje kvalitetom u dravnoj
upravi, Poslovna izvrsnost, Zagreb, br. 1, 2008.
, OJ L 195, 29.7.1980, p. 3537
, . 126/07 117/08.
, . 39/2002.
, . 61/06- 69/08.
31. a 2005. .
Staes, Patrick and Thijs, Nick, Report on the State of Affairs of the Common
Assessment Framework (CAF) after five years, EIPA.
Stahl, Michael J. Grishky, Donald W., Strategic Management: Total Quality and
Global Competition, Blackwell Business, Oxford, 1997.
, , , -
, , 1991.
Starling, Grover, Managing the Public Sector, Wadsworth Publishing Company,
Belmont, 1993
, 1.
Stiglitz, Joseph. E., Economics of the Public Sector, 2nd edition, W. W. Norton,
New York, 1988.
Stillman Richard J. II, Public Administration; Concepts and Cases, 8th ed.
Boston, New York: Houghton Miin Company, 2005.
, , , ,
, , 1991.
Stone, Andrew H.W., Implementing Regulatory Reform, The World Bank/
Foreign Investment Advisory Services, 2005.
217
Stretton, Hugh, and Orchard, Lionel, Public Goods, Public Enterprise, Public
Choice, The Macmillan Press, Houndmills, 1994
Swedish Grant for Regulatory Reform in Serbia: Regulatory Impact Analysis
(RIA) Improvement of Eciency and Transparency in the Legislative
process Grant Number TF057530
Swite, O. C. Mc, Legitimacy in Public Administration: A Discourse Analysis,
SAGE Publications, International Educational and Professional Publisher,
London, New Delhi, 1997.
imac, Neven, Europski principi javne uprave: od vladanja do sluenja
graanima, Udruga za demokratsko drutvo, Zagreb, 2002.
, ., , , -
, 2004
Taylor, Frederick W., Scientific Management, Harper and Row, New York, 1947.
The Independent Commission for Good Governance in Public Services, The
Good Governance Standard for Public Services , OPM and CIPFA, 2004.
Tiron, Rodica, The essence and role of regulatory reform, 355, Academy of
Economic Studies of Moldova.
. . .,
1945. , : , , ., -
, , , 2003.
, . ., , , , 1995.
, : -
, 20. 2006.
. . , , .
, , , 2009.
, . , ,
, ,
; ()
( /
, 2009.
, C., ,
: , , . 77-91, 2009/3.
, , 75
26.08.2005. .
,
(), 2009.
.
,
2008. 2011. , 2008.
218
,
, 17. 2005. .
, , , III, , , 1976.
Waldo, Dwight, The Enterprise of Public Administration, Chandler and Sharp,
Novato, 1980.
Weber, Max, Bureaucracy, in: Jay M. Shafritz, Jay M. and Albert C. Hyde,
Albert C., Classics of Public Administration, Moore Publishing Company
Inc., Illinois, 1978.
Weikart, Lynne, The Giuliani Administration and The New Public Management
in the New York City, Urban Affairs No.3/2001.
Weinrich, Heinz and Koontz, Harold, Management: a Global Perspective,
McGraw-Hill Inc., New York, 1993.
Wiehen, Michael H.,. Ribi, Rene A.
, : , , ., ,
, , 2001.
Wilson, Woodrow, The Study of Public Administration, in: Political Science
Quaterly, vol. 2, No.1, June 1887.
Wright, Vincent, National Coordination of European policy making, Nego-
tiating the quagmire, in European Union: Power and Policy-Making, ed.
Jeremy John Richardson, Routledge, London 1996.
, 16. 1995.
, , : -
, -
, 2010.
, , : -
, , -
, , 2010.
, , : -
-
, , - ,
, 2010.
, , : ,
, 2009.
219
1 ........................................................... 22
1
............................................................................................... 28
2 ........................... 31
3 ...................................................... 51
2
CAF ..... 85
3 CAF
............................................................................................................ 87
4
...........................................................................................................116
5
()
() ......................................................................................117
6 ,
.....................................118
4 2008. ..........................124
7
(2008, 2003, 1998) ..................................................................................125
8 , 1996-2008: ...................................126
5 : , 2003-2008
()............................................................................................128
221
6 : ,
1997-2003 () ...................................................................128
9 ..............................................................133
7 ..................134
8 ............................................135
10 ........................................................................140
9 ...................141
11 .............................145
12
........................................................................................................145
13 ()...........................................146
10
(CEVES) ..................................................................147
11
......................................................................160
12
2008....................162
13 2002-2008 .....163
14
2008. ...........................................................................................164
14
............................................................................................164
15 2009,
Transparency International .................................................................173
16 ..........................198
17 ..........................199
18 ............202
19 K ...........................204
20 ...................................................................205
22 ......................................................................206
222