MICAIAH M.

BAKER
152 North Culver Street
Baltimore, MD 21229
Phone: (443) 653-1628 Email: micaiah2016baker@gmail.com

OBJECTIVE
A student with determination to help others, seeking a job as a social worker.

SUMMARY OF QUALIFICATION
Computer proficient with good typing skills and ability to use Microsoft Office
4+ years of customer service experience with ability to assist customers and deescalate concerns
Ability to work alone and with a team and demonstrating leadership

WORK / VOLUNTEER EXPERIENCE

Daycare Worker, M&M Childcare
May 2017 - July 2017
Baltimore, MD
24 Hours/Week
Assisted Children
Practiced learning the alphabet with the children
Prepared the childrens meals
Watched over the Children as they played

Support Associate, Macy's

July 2016 - January 2017
Towson, MD
30 Hours/Week
Collected clothes from the fitting rooms
Distributed the clothes into the right sections
Organized the floors
Assisted customers on the phone with their online orders, returns, and complaints

Cashier, Mars Grocery Store

April 2015 - April 2016
Parkville, MD
25 Hours/Week
Assisted customers and provided customer service
Organized the aisles, stocked shelves and prepared work area to open
Finalized transactions and kept an accurate register

Cashier, Burger King

June 2013 - August 2013
Towson, MD
40 Hours/Week
Provided customer service while taking customer orders
Checked orders for accuracy and kept work area neat
Finalized transactions and kept an accurate register

Volunteer, Cromwell Valley Park

June 2012 - August 2012
Parkville, MD
 Organized and directed stations for children
Assisted as needed
Performed tasks as required

Volunteer, Library Camp Counselor

June 2011 - August 2011
Towson, MD
Directed children and parents to activities
Demonstrated arts and crafts projects
Organized supplies

EDUCATION
Still Attending, Community College of Baltimore County
August 2015 - Present
Essex, MD
Phi Theta Kappa Honor Society member

Diploma, Loch Raven High School

August 2012 - June 2016
Towson, MD

SKILLS/ACADEMIC ACHIEVEMENT
Certified Microsoft Office Specialist 2010
Team builder
Excellent time management skills
REFERENCES
Palmer, Alastair
(410) 887-3832
apalmer2@bcps.org

Anderson, Mary
(443) 467-4736
lorettakayla@gmail.com

Weddington, Rachel
(443) 208-5214
rachelwedd@gmail.com