Sebas: Hi, How are you?

Mauricio: Fine, thanks

Sebas: My name's Sebastian Zavala. I'm The Human resources manager for the
dolphin department store. Could i speak to Mr. Pillajo please?

Mauricio: Mauricio Pillajo speaking, how can I help you?

Sebas: The reason I'm calling is to talk about terms and conditions of the contract
temporary wprkers.

Mauricio: What do you need know Mr. Zavala?

Sebas: I was wondering if you could give me information,

Mauricio: Of course, An introductory fee is charge: 25% of workers first pay

cheque. Anything else?

Sebas: If I have many questions about workers . Could you explain me the hourly
wage for temporary workers?

Mauricio: ok, that's a good question. The hourly wage for temporary workers is
$12

Sebas: J]ust one or two more questions. Could you explained about Minimum
period to hire a temporary worker?

Mauricio: Just to get this clear there is a minimum charge of four hours per day for
all temporary workers

Sebas: Excellent, how much to pay if a temporary worker does overtime or

weekend work ?

Mauricio: Approximately company pays time and a half; Saturday/Sunday rates:

double the hourly rate.

Sebas: Now, Id like to ask you about work permits (Who arrange them?)

Mauricio: mmm, an agency is responsible for work permits.

Sebas: Could you tell me about travel expenses of temporary workers (Who pays
them?)

Mauricio: Well, Travel expenses of workers paid for by the client.

Sebas: One last question When do you pay for temporary workers.

Mauricio: That's right, The agency bills clients is going to pay each week for the
total hours worked by temporary staff.
Sebas: Ok, I think that's everything. Thanks very much for your help.

Mauricio: Not at all, I have a nice day

Sebas: Thanks very much