THE STARTING POINT OF ALL LEAN

Thoroughly understand what the

customer values.

Create Products, Processes, &

Methods that more than satisfy
CONTINUE LEAN
customer's needs.
IMPROVEMENT UNTIL EVERY
PROCESS IS 100% VALUE ADD Tangible methods for identifying
1. VALUE IN THE
EYE OF THE & measuring customer value.
Lean is a long term business
CUSTOMER
strategy, not a tactical cost- FULFILLING CUSTOMER NEEDS
saving initiative. SUPERSEDES EVERYTHING
EXCEPT SAFETY.
You don't have to do everything
at once. 60% is good enough.

Lean improvement comes from 5. THE PURSUIT

aligned & empowered people OF PERFECTION ORGANIZE OUR PROCESSES
making small changes every day. AROUND THE VALUE STREAMS.

PLAN - DO - CHECK - ACT Make, manage, measure, &

The Scientific Method of improve through the value
Problem Solving & Improvement streams.

Address the end-to-end

processes.
FIVE
Entire flow from first contact, thru
PRINCIPLES 2. WORKING IN quoting, scheduling, purchasing,
of LEAN VALUE STREAMS production, shipping, cash
THIS IS THE PRIMARY TASK OF A collection, and support tasks.
VALUE STREAM MANAGER
THINKING
VALUE STREAM MANAGER HAS
Standardized work defines each FULL ACCOUNTABILITY
process.

Visual management enables lower

level decision-making.
MATERIALS, INFORMATION,
Train everybody in root causes & & CASH FLOW WITHOUT
problem solving. STOPPING
4. EMPOWER THE
PEOPLE IN THE
Empower people for lean COMPANY Eliminate obstacles to flow:
improvement every day. waiting, motion,
transportation, inventory,
ALIGN EACH PERSON'S JOB TO defects, overproduction,
THE CUSTOMER VALUE & unneeded processes.
COMPANY PROSPERITY.
Every step moves at the rate
of the customer need: the
3. MAXIMIZE THE Takt Time.
FLOW & PULL
All flow comes at the direct
pull of the customer.

THE FASTER YOUR

PRODUCTS & PROCESSES
FLOW THE LOWER THE
Information@maskell.com
+1 609 239 1080
COSTS