Dialogues about consumer with customer service for ask notebook repair.

Marketing Staff and Consumer

Marketing Staff : Good Afternoon. CV computer here, how may I help you ?

Consumer : Yes. I would like to speak to Mrs. Maria of the department service , please.

Marketing Staff : Im sorry, who is speaking please?

Consumer : Im Mrs. Lia from RSU Hospital.

Marketing Staff : Ok, Mrs. Lia. Ill try and put you through.

Consumer : Thank you.

Marketing Staff : Youre welcome.

Marketing Staff and Mrs. Maria of Admin Service

Marketing Staff : Hallo, Maria. Heres a phone for you from consumer.

Mrs. Maria : Ok, Mrs. Rahma.

Consumer and Mrs. Maria

Admin Service : Good Afternoon. Maria here, how may I halp you?

Consumer : Yes, Im Mrs. Lia. I want to ask new information for my notebook, what is the

demage ?

Admin Service : Ok, one minute moment please. Youre Notebook have a trouble of mainoard

part. And now in process testing new mainboard, but we need time for check

2-3 days to ensure no other parts demage.

Consumer : Ok, thanks you very much for information. And Im waiting you call me back, if

My notebook finished.

Admin Service : Sure. Anything else mrs?

Consumer : Thats enough, thank you.

Admin Service : Youre welcome. Good Afternoon.

Consumer : Good afternoon.