UNIVERSITY EXAMINATIONS UNIVERSITEITSEKSAMENS. UNISA Emo INF1520 MayiJune 2015 HUMAN-COMPUTER INTERACTION | Duration = 2 Hours 100 Marks EXAMINERS : FIRST MR TB CHIVANGWA SECOND MRS B CHIMBO. MR TJ VAN DYK Closed book examination. ‘This examination question paper remains the property of the University of South Africa and may not be removed from the examination venue. This paper consists of 16 pages. iis examination paper remains the property of the University of South Africa and may not be removed from the examination room. Please complete the attendance register on the back page, tear off and hand to the invigllator Instructions: 1 This paper consists of two sections, Section A, 40 marks and Section B, 60 marks The total mark is 100 2 All questions are answered on the spaces provided 3 The multiple-choice section (SECTION A) must be answered in the table given on page 2 4 The wntten section (SECTION B) must be answered in the spaces provided in your examination paper The marks that are awarded for each question are indicated in brackets next to the question number [TURN OVER]‘Question Number Your Answer (a) (b) (c) (a) (e) (a) (bh) w 0 (k) a {m) () {o) (p) (@ wo (s) ) INF1520 May/June 2015 [ruRN over]3 INF1520 May/June 2015 Question 1 fa) Which of the following is a driver of mobile computing? No need of wireless access services Internet access made an integral part through laptops, iphone and cellphones. ‘Widespread availabilty of satelite telephone links, Vendor marketing Options, A moog 1 and 2 only 1,2,3and 4 1 and 3 only 2,3, and 4 only 4, 2and 4 only (b) Choose the correct statements about the major transformations in computing that will affect the field of HCI (Human-computer Interaction). ona Graphical user interfaces and the mouse will be replaced by tangible interfaces The younger generation will function efficiently without the internet and mobile phones Itis easy to record information in digital format E-mail makes it easy to build archives of everyday communication Options. A moog 1,2and3 1,2and4 1,3and4 2,3and4 1,2,3and4 [TURN OVER]4 INF1520 May/June 2015 (c) Application or client programs that translate user request for information into the communications primitives that are necessary to transfer relevant data from remote servers are called: A. Browsers B Servers C Supercomputers D Explorers E Social networks (4) Consider the following statements about user interfaces in early computing machines. 1 The user population consisted mainly of experts The Colossus was regarded as the first truly interactive computer Herman Hollerith developed a punched card tabulating machine that could sort more than 200 cards a minute ‘The Memex system did not have a storage space Ai-Kashi built a device to calculate the formulation of physics formulae Which statements are true? Options A 1,2and3 B 1,3and4 © 2,3and5 D 1,2,3and4 E 1,2,3,4and5 (e) Which statements are TRUE about Attention? 1 Itinvolves concentrating on something at a specific point in time 2 People do not differ in terms of ther attention span 3 Some people's attention can be distracted easily whnie others can concentrate on a task urespective of external disturbances 4 tts not influenced by the way information is presented as well as by people's goals [TURN OVER]5 INF1520 May/June 2015 Options A tand2only B 1and3 only © 2and3 only D 1,2.and3 only E 2,3and4 only (The difference between long term memory (LTM) and short term memory (STM) Is: A LTM store information from the immediate past and retneval 1s measured in seconds or minutes, whilst STM holds information about events that happened hours, days or months ago B_ STM store information from the immediate past and retrieval is measured in seconds or minutes, whilst LTM holds information about events that happened hours, days or months ago © _LTM has a relatively short retention period, whilst STM has a long retention penod and a high capacity D_ In line with general LTM capacity, seven 1s often regarded as the ‘magic number’ in HCI, whilst ‘STM capacity has none E An important aim for user interface design 1s to mcrease the load on STM and reduce the load on um (a) Physiological interaction with the computer In a working environment can be enhanced by: The visual display being positioned at a correct visual angle to the user Using low-cost wnst support Using well designed chairs to provide lower back support ‘Bnght lighting systems zone Options. A 1,2and4 1,2and3 2,3and4 1,3and4 1,2,3and4 mooo ITURN OVER}6 INF1520 May/June 2015 (h) A developer was successful in designing a computer software game written in Zulu, the target users were Zulu speaking people in KZN. What type of approach did he follow? Internationalisation ‘Compliance Regulation Localisation Accessibilty mooo> () Techniques that reduce errors by ensuring complete and correct actions, Correct mappings Complete sequences Correct matching pairs Correct commands aera Options A 1,2and3 only 4, 2and 4 only 2, 3.and 4 only 4, 3and 4 only 1,2, 3and4 mooo () On key pads (such as those of a cellular phone or telephone) the lower numbers appear at the top and the higher numbers at the bottom. The numbers on the control panel of a lift are, however, organised with the lower numbers at the bottom and the higher numbers at the top, reflecting the position of the floors of the bullding. This Is an example of: Affordance Natural mapping Cultura! constraint Feedback Inconsistent design mooo> [rurN over]7 INF1520 May/June 2015 {) Standards for interactive design are usually set by national or international bodies to ‘ensure compliance with a set of design rules by a large community. Which of the following are the benefits of standardization in interface design? Providing a common terminology Facilitates program maintenance and for additional faciltates to be added Reduces training needs because knowledge can be transferred between standardized systems Putting aesthetis above usability ‘Options waone 4,2,3,and4 2,3and4 1,2and4 1,3and4 1,2and3 moogm> () Principles that affect flexibility are 1 Predictability 2 Substitutwity 3 Task conformance 4 Dialogue inttatve Options A tand2only B tand3only C tand4onty D 2and3 only E 2and4only (m) Descriptions that are TRUE about high-fidelity prototypes are: ‘A They can be adapted very quickly at a low cost B They resemble the final system and usually use the same matenal that would be used in the final Product They are usually thrown away when they served their purpose D They take too long to build ° TTURN OVER]8 INF1520 May/June 2015 {n) Which of the following Is NOT an example of low-fidelity prototypes? Storyboards Touch screen Sketching Index cards Wizard of Oz arona Options A 4,2and3 1,2and4 1and 3 2and4 tand4 mooo (©) Which of the following are true about the evaluation of Interactive systems? Formatwve evaluation is done early in the design process and continues through the design cycle Formate evaluation is used to prevent problems when users start to operate new systems ‘Summative evaluation is done in the middle of the design cycle ‘Summatve evaluation should be able to demonstrate that the completed system fulfils its requirements Bene (TURN OVER]9 INF1520 May/June 2015 (p) Descriptions that are TRUE about high-fidelity prototypes are: 1 They can be adapted very quickly at a low cost 2 They resemble the final system and usually use the same material that would be used in the final Product 3 They are usually thrown away when they served their purpose They take too long to build Options A 1,2and3 1,2and4 tand3 2and4 tand4 moog (a) The steps in the process of heuristic evaluation are: 1 Introduction 2 Bnefing 3 Evaluation 4. Debnefing Optons A 1,2,and3 B 1,2,and4 © 1,3,and4 D 2,3and4 E 2and4 (1) A program that sends a copy of itself to everyone listed in your e-mail address book and replicates and sends Itself out to everyone listed In each of the receiver's address book. Worm Cracker Time bomb Trojan horse vom> Turn over]E 10 INF1520 Mayhlune 2015 Eavesdropper. (s)_ Which of the following are problems associated with the information age? 1 2 3. 4 Privacy and secunty issues Information overioad Social networking technologies Dependence on technology. Options. A mooo ) vom 1,2and3 1,2and4 1,3and4 2,and4 2,3and4 ‘Which of the foliowing statements about soctal networking technology is TRUE? It makes it more dificutt for socially awkward people to communicate with others. It saves time It provides an easy and free way to create an Internet presence. It provides adequate mechanisms to secure privacy, especially i users are not aware of the threats to privacy It prevents the distnbution of propaganda [TURN OVER]i INF1520 ‘May/June 2015 SECTION B: SHORT QUESTIONS 60 MARKS ANSWER THIS SECTION IN THE SPACES PROVIDED BELOW Question 2 [10] Question 21 @ developed a computational device, using punched cards, to calculate census statistics, Question 2.2 @ Name the company that developed the Alto, graphical user interface (GUI)-based computer Question 2.3 (6) Gwe three charactenstics of Web 2 0 applications ‘ TTURN over]2 INF1520 May/June 2015 Question 3 (8) Question 3.4 (6) ‘Name and bnefly explain the three interacting systems of human information processing ' {TURN OVER]Question 4 13 INF1520 May/June 2015 (20) Match column A and column B. For each principle match it with its correct definition by writing only the question number and the corresponding letter of your choice (e. below to answer this question. |. B). Use the table ‘Column A Column B 1 Synthesisability ‘A Support for the user to extend knowiedge of ‘speeffic interaction within and across applications to other similar situations 2 Familanty B The ability to pass control for the execution of ‘a given task so that it becomes either intemalised by the user or the system or shared between them 3 Dialogue mitiatve © Modifiabiity of the user by the user or the ‘system 4 Task migratabiity D. Allowing equivalent values mput and output to be arbitranly substituted for each other 5 Task conformance E. Support for the user to assess the effect of ast operations on the current state 6 Observability F. The extent to which @ users knowledge and ‘experience in other real-world or computer-based domains can be applied when interacting with @ new system 7 Responsiveness @ The degree to which the system services ‘support all of the tasks the user wishes to perform, and in the way the user understands them 8 Customisabilty 1H. the ability of the user to evaluate the internal state of the system from its percewable representation ‘9 Generalsabiity 1 How the user percewes the rate of ‘communication with the system 10 Substitutivity ‘J. Allowing the user freedom from artificial constraints on the input dialogue imposed by the system [TURN OVER]14 ‘Column A Column B | | ~) o| a) a) a INF1520 May/June 2015 [TURN OVER}15 INF1520 May/June 2015, Question 6 24] Question 6.1 (12) Name and disouss three advantages of each of the following interfaces 1 Advantages of GUIs li Web-based interfaces ITURN OVER]16 INF1520 May/June 2015 Question 5.2 6) Mention the three specific problems that can be linked to the almost immeasurable abundance of information in the information age Question 5.3 ®) ‘Name and desenbe six kinds of human slips. ° UNISA 2015,