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Running head: MANAGEMENT Version MSIE LIA EIS By (Name) Toys “ORE a FLANICE LIMITED MANAGEMENT 1. Intreduction 1.1 Background Project management is an area that is continuously moving forward in its development, not only in its scope and applications, but also in the complex nature that the tools and technology of the trade that are being made available. As Kerzner (2013) notes, the project management approach’s advantage is the way it uses tools to help in the completion of often complex tasks, and as a result, this is the overall reason for the increase in popularity of the field of project management. Some of the well-known and documented advantages of using project management software tools include the increased knowledge and data sharing between different stakeholders, enhanced collaboration, better quality decision-making, more accountability and reporting, and better management of risks (Vélter et al, 2013). These ad vantages are further shown when the software is of original and of high quality and when it allows for combining of all aspects of project management into one central location (Mir & Pinnington, 2014). However, the mere purchase and installation of such sofiware is not sufficient and may not lead to the desired results, thus leading to concerns regarding cost effectiveness of such implementations. ‘There have been only limited studies that have tried to gauge the cost-effectiveness of investment in project management technologies and software (Mir and Pinnington, 2013). In2005, Thomas and Mullaly’s project management research study used 65 case studies from 14 different countries and studied these organizations for a period of four years. What they found was that the resulting benefits from project management software and technology are dependent upon several factors: the culture of the organization, the implementation-fit of the sofiware with the organizational requirements, and the continuous evolution of project management scope and applicability within the organizational context (Thomas and Mullaly, 2009). In addition, they MANAGEMENT 3 argued that project management software might deliver a variety of tangible as well as intangible benefits depending upon several factors native to the target organization (Thomas and Mullaly, 2009). Due to the complexity of factors that may be involved in the success of project mamagement technolbgies, the most popular way to measure the benefits or success of any rel-vant software is through the evidence upon successful completion of any projects (Stefanovic, 2007). However, it must be noted that the end objective, successful completion of projects, is only a tangible and measurable standard for assessing the success of project management technobgies, meaning the measurement is an after-the-fact standard only. Moreover, project success is also defined in muliple ways ~ it can mean the completion of the project on time, or within budgetary constraints, or with a desirable project quality (Bryde, 2008). In addition, failure as well as success must also be taken into account as numerous studies have found that many projects continue to fail in spite of implementing the project management approach and project management technologies and software (Papke-Shields et al., 2010; Cicmil and Hodgson, 2006). To date, considerable research has been done on the use of project ‘management as a corporate tool for success. Further studies have delved into the crossover topic of technologies and software being used in this area of study. What researchers need to study further is what factors may give cause for the better utilization (use) of project management sofiware and technologies. Furthermore, researchers also need to study how organizations can establish and maintain both technology and relevant project management sofiware within their ‘management structures. All of this has the final goal of leading to further measurable successes ‘of any projects the company undertakes. And this is what missing in the research literature to date. Therefore, this research project has undertaken the following primary research question in hopes of findings ways to measure the factors that influence the successful utilization of project MANAGEMENT 4 ‘management capabilities and the software that combines all aspects of project management in ‘one place. These factors need to be itlentified, understood and then improved upon. The secondary research question addressed looks at how specific technologies and software tools used in project management, such as cloud networks, are used to their advantage and disadvantage (Esposito, 2016; Garrehy, 2016 Shacklett, 2016). 1.2 Research Project Stinificante 111281081801, LING) Fike! To be able to identify and evaluate the project management sofiware and tools used in any business structure, factors of importance must be noted. These factors will indicate how success can be achieved when such tools and software are used. Without this identification of these factors, money and tinea both wasted in the testing and evenly discarding of useful Project manera oP All rE etl wh apy eee eer) room Jae in a thore in-depah and or... more applicable too! for wbéldervicelit i heeded'fol Pacedei lo be CUlididhedl must include cultural orientation, individual characteristics or leadership, and motivational approaches of an ‘organization's impact upon full utilization of project management tools. As such, the diversity of such factors and the players involved within the scope of any project management scenario play a vital role in understanding how to best utilize software tools so they can be organized and Jo advantages and limitations QfiaicH solware the projec manger jill he hfe 10 better understand any budgetary needs and time constraints. Ofien, as has been the case to date, due to its improved upon, pon Based on bad mangement bi is wo make popularity or its success in another organization, a software program will be used, yet, because of the lack of customization to a specific set of company needs, the software, even though it has, MANAGEMENT 5 been successful in other contents, ens up not delivering the desired results, leading to stress and cost overruns. This research study intends to identify specific factors to consider when using Project management sofiware an technobgy, thereby providing UAE consrution organizations a ae aT sist = with insight and kno. Knowledge 1 13 Project Aims & Method vali i This project looks ibe le ‘ays that iany levels of an organization can successfully implement and use project management software. In addition to the success of these took, it is important to be able to assess, at all stages and levels of use, the limitations and disadvantages of the software and technology being used in project management processes. Factors to consider are time delays and budget overflows, ifthey exist Moreover, the primary goal of this esto dare acipork 8 (for ind uc pened utilization of project management sof DiHneNes ‘construction a Cn goaVtarget is to provide insighe Tad thé bustdmiZ aid oflponenl laf pW ojécd shanagement software for the specific needs of this same industry, The research conducted used both secondary and primary methods of data collection, Secondary research includes a thorough re view of available literature, with a critical analysis of previous scholars’ and researchers’ work in the area of project management and project management with the use ws of estoy and software in the business cul mina in eo th ) and sence a he erate review analyzing and assessing Primary research used a phenomenological approach, where the opinions and perceptions of the research subjects have to be taken into account (Flick, 2015). A phenomenological approach is necessary in the current case as the subjects selected for the study are experts in this area of study 5 MANAGEMENT 6 and their practical experience, perceptions and knowledge are relevant to understanding and solving the research questions. The research participants include project managers from ‘organizations; they are both engineering consultants a ant their clients as well Several c fal organizations Willbe inched in dat cotton paced hse wi 1 are not limited to, ABCOM, WSP, ur A, EMAAR, NAKHE! ine erin: inne ites daing albelbielrachldy dbedtibahaire. interview questionnaires were developed using the insights gained from the secondary research portion of collected through direct per: this study, taking into account the study’s aims and goalstargets. The direct personal method of imterview enables the collection of information that is rich in context, expansive and provides deeper insights (Silverman, 2013). The interviews scheduling was done after an informed consent had. nai ene and i or 4] teas 8 undertaken in eid inte tar saya rm mi successful imple mentation project minigelnent sft. A Weniaris has been conducted by applying information discussed in the literature review research for this project. The anal was completed with the objective of developing a framework for the successful implementation and utilization of project management sofiware. ‘The purpose of this study is to establish the factors that need to be considered in the use of program management sofiware, and with this how the software took and technology used can best be applied to the construction industry in the UAE. The practical intent of this study is to create alist of suggestions and techniques in the use of these tools for this same industry. It is evident that there is a high need for more research. As such, the following study sections is laid ‘out as such: Chapter 2, Literature Re view, is a synopsis of secondary research done in previous studies in area of project management and technology and software tools. MANAGEMENT 7 2. Literature Review G Inthe owe Lin a pay. will Yor win deere critical success factors (CSFx )that wpuld fead organizgtions tg acon fed a implement project management sofiware and tools. The researchers targeted organizations from across different countries and selected research and literature from them on the basis of their recent deployment of ERP (enterprise resource planning). This literature review covered a comprehensive array of textbooks, journal articles, conference proceedings, dissertations and other academic papers from the tested countries The im ofthe resigw was to segregate bac ethical fectodh that eduld be te oo wo ihe az. sis e ‘inal ce TP te 1 is important to discuss what actually ae elas ed tools are. Sle SIE |e ie Sopko (2015), project management tools ae slab olla, vee Firstly, characterize what management abilities should be conveyed by the specific business and what transformational changes should be made by projects to adjust the association to its key vision. ‘This particular vision can be approved by the acknowledgment of the advantages which are comeyed by its projects and related portfolios. The different supporters for this are the linkages = a5 o of portfolio w progranyeve -e and quality comejandtin wat me. Tools is putting the asset lhe Fight aouctieh snljMijecks. Aslfave lssEtl ake spread meagre, venture work takes more time to perform. Project management tools in addition can also be considered as an area where the abilities are collectively characterized, conveyed by the undertakings and put into use where management change is coordinated accordingly to MANAGEMENT 8 understand the ad vantages. A critical element described for why the associations use project management tools is Change. Changes are a bane to projects; however, collectively speaking, change is what all projets do wel, The key i to characterize prerequisites wel for the atv and keep them able to guaran r aia ieyement ( “ol er t oil Inapaper by Rapland inh vas den dl le as external elements infhiendh project tage melt idl ald sbdll'pahiculbely the ERP. The technology acceptance model (TAM) in such manner anticipated that the external variables are required to impact innovation acknowledgment in a way by influencing convictions, mentalities, ‘or aims. It was likewise exhibited that utilizing particular IT tools as a part of project management is not exclusively subjected or doesn't rely only on the IT functions but at the same time is reliany on circa n for example, tract op an ‘organization, and i on the cal lual factors mers ney oe. into account the basics of hurtin! PC-collabptatiods nd, shgiolspécializal frasheworks theories, innovative and individual client qualities were viewed as critical determinants of both handiness and IT usability. Innovation in Project Management and end-clients were considered as essential performing clients and it was anticipated that elements which were identified with individual and association will altogether add to the appropriation choice of the ERP for leadership achievement. expectations towards utilization of TT peogame Project Management Further, a combination of information system and innovation during presentation of PM took an reengineered data frameworks were examined. Apart from this, it was extensively investigated and approved that MANAGEMENT 9 the current literature has experimentally discovered a part of the basic failures in calculations that prompted failures of many organizations for example of the Inlian retailing associations, Aside from the business asociations the utilization of TT and ma Tools in various health situations, similar to some ore utilize these Elm works (F avi ver ait on ‘ abaor Wiel le ehroctiliy'derallad these frameworks and consequently, failure in IT anticipates are additionally accounted for influencing the fulfilment is by all account achievement as well as failure of the data frameworks, which hence must be roughly considered. Various studies in this regard have demonstrated that countless of IT took and frameworks are confronted with disappointment and failures due to different reasons. In spite of the fact that, project mai ai ra " peaiseser vite omen and inthe meantime every year, sever ius nari ee tt jects, In light of the past discoveries, it was}found that ainind| 49 pérdent QF the|siitantidl projects required the costs over more than ten million dollars, but only 51 percent of it was used for these projects, which hence, showed no extraordinary success, Failures of such activities can't be effortlessly characterized, in light of the fact that both success and disappointment variables of projects are quite different, Each individual has an alternate comprehension of the significance of ec requirements. In this regard anys tudes have econ aon influencing the use of PM tools have been distinguished as separate human hierarchical and innovation chssifications. In these studies, the usability, advantages of training are simply the human characteristics, end clients’ company, financial variables, planning which includes management MANAGEMENT 10 ekments, protection, framework advancement, and supporting the PM framework were shown to be the innovative elements which are required for appropriation and successful use of PM tools and programs, Numerous suis have been done about th client part in the sucessful selection and usage of PM took! Inthe 2 foe te eth ir oras a gutefllg, We cA Hi ale eth rlaly, when Lichation i I rc furan ebmems then these may évedilially pho tript tatpefTolbie net lBjalnatelederespondence with the clients and this is considered as the greatest variable in the failure of associations to accomplish their objectives (Farzandipur, Jeddi and Azimi, 2016). Another sector needing to embrace and execute PM devices and programming is Higher Education. Advanced education Sector is a standout amongst the most critical areas trying to icken and the na expanding the effectiveness of institutional eXecutipit/ Noe at site bss divisions, which look for business benefit, has Higher Education Sector had a place with the non-bene fit keep pace with mechanical mayne eee aun. the same legislative segment (AlQashami and Mohammad, 2015). Higher education Sector spends enormous sums of money to adopt and implement project management frameworks and tools, yet numerous issues emerge, Such issues eventually end the execution procedure of PM. instruments bringing about failuré-in light of the ates Banat Se as being under the bated oh bold oe sowie ih and imagers tend to oppose shawn nis way er i die ned ache Higher Education Sector to focus on changing the procedures by actualizing the implementation of PM took. In this case, the major element which should come into action is the Top Management Support which is extremely fundamental for both arranging and executing PM Tools, since it is 10 MANAGEMENT ub now very important to empower the association and employees as whole for future success (Abugabah, Ahed and Sanzogni, 2010; Seo, 2013). The model shown below ilstrates te theory analysed inthis tudy. The famework _— --- Je - - eames hPL ed eh EAE uralon co i a rs oS Sah EL their execution. The model sets out that PM programming acknowledgment is an element of data quality, programming usefulness, usability, multidimensional venture quality, venture size, ion size, client preparing level, training level, and experience. The model additionally recommends that the utilization of the PM programming has an immediate and positive effect on the project's execution and for the success of an organization. The model includes Davis’ (1985) technology acceptance model (TAM) and other variables from various models as esteemed Suitable for project management setting. Building the model along these lines has two favourable Sot Pe te EE Ld circumstances; firstly, assembling a model that best fits the utilizing data frameworks as a part of PM setting, and secondly, testing TAM in PM recently. MANAGEMENT R Jervengon 5 Letra, 18 Upeack 6 Stags, 107 i 1 j z 2 Figure 1: Theoretical Framework ‘The review of literature has therefore revealed that several scholars have attempted to develop a list of critical success factors in the context of software adoption by organizations, though there is little research done that discuss the issue from the perspective of specific project management, Most of the literature based research has however failed to come up with new factors, as these reviews tend to draw from and repeat the same articles or research papers. Empirical research attempts have equally not been sufficient due to methodological issues, and mostly because they too have based their research framework and models on the same set of literature background that is need of refreshing. It is therefore pointed out that there are gaps in 12 MANAGEMENT 3 the form of non-availability of latest and updated list of factors that can impact on implementation of software per se, andl more essentially there is a lack of availability of knowledge inthe coment of project management sofware. This research ams to fil this gap by - at _2.. using snemparive approach to oul ing a comprehensive list of factors that may impact on iS tS Sah LO orpanizaioes®sbilly (adopt and implement project management ols and software. Hence, SELASSIE. LRAT EIS Efficient management of the projects calls for practical tools suitable for the process my research question is: control, Whereas the device can be said to be worth the sake of organization benefits, the current trend in the organization management calls for it. Understandably, the project management process calls for the adoption of the suitable tool that the organization managers can use to study various data and give appropriate responses. For the case of project management, the tool help Sob mm ye Ed the project. oat dat hs! informed decisions based on the well-gathered data by the organization. Still, the studies taken from the ill need a suitable tool that the can be used to interrelate data, The stored data, therefore, can use to for project analysis as well as reporting o the cases of continuation of the project. Basing on the framework, the organization can only function well if the requited tools for monitoring the progress of its activities are in presence. It should be understood that most of the comes deal with various challenge affecting the community. Taaretore the process of Te each ra reaching the well-coordinated approach toward the whole challenge necessarily needs the a Sob eet ees various tools 10 aid in the entire work. The tools function will vary from information gathering to = CRICCLAINICIE LIRA Dy decision to decision making. Therefore, the organization managers should make the need for various software at the organization amendatory thing. Many authors have echoed similar thoughts through literature expressions. Many writers and researchers have stood with the claim 13 MANAGEMENT ic ‘making the need for the organization software not just theory but a reality. By considering the views presented by other researchers, the research identified how effective it is forthe organizations to conduct essential have software that can make their works more efficient, Fae i 1 | ji ir ei | What are the factors that promotes Ww Vo umn ‘ment El © La Responses issued by many of the project managers that were surveyed vary from one to software by organization? the other. From one of the organization leaders, it was noted that the software in an organization was said to be essential for the purpose of promoting of accountability at the organization. Workers within large operational structural can quickly run into the state of irresponsibilit = nina ra. Ba eocmince aterm eae ay ito be resp ible si of suitable mechanism monitoring Tonia aad thatthe Finance section in the society is always the most sensitive one. The availability of the sofiware within the department will promote the transparency as the element of prudence will be the order of the day. Among others managers, the availability of the software in the organization improves efficiency for Manan forthe ep otgapivationsupgesteshat organizations such as hospitals wil sions aang with, ees se whe required sofiware (Bhamangol, Nanda) eek els, S2OU su te sore responsible for serving the medication and billing of the patients services will quickly reduce the congestion within the hospital. The manager's interview responded that long queues made at the serving points at the various organization will drastically reduce due to the availability of the software 14 MANAGEMENT is that makes the service be done efficiently. Since the software function faster as compared to human being, its level of efficiency will be quite higher as compared to that of the person, The use of the software atthe place of work will improve t both speed and effectiveness inthe a organization, | | i Vill ay | spr il Ti WH ‘The febpone give by scene OF fe tears managers fiware makes the worker realize’s High tevel ofteligul. Andean uliliihd sualnie software at the place of work will quickly realise the high degree of labour output upon engaging the software in their production systems, For the case of construction workers. The software will help him or her combine various factors of production are quickly leading to productive output. The extent will not only just benefit the emplo yee, rather, the organization as well. tae scale production for the ari: ses *fansinep ell. Unlike ae the worker wi when cone is si ig the standat aia the use es es to enjoy etiam ones the organization leaders revealed that most of its worker under the utilization of the software the work as little ene: were celebrating its use due to its ability to promote the high level of productivity. According to some organization, a managers, the software can be used to improve skill among the worker in society. As they stood in the defence of the tool of work, the group leaders apphuded tates update among the marisa eng cel Pra Thampi & Kalamkar, m5 Some ats tsa expe the sate at ce pe oto ‘making them earn need various skills, Such is esau the logs moja at the cation of CSICC i work will quickly call for the necessary drilling of workers to equip the employee will the needed expertise to run the software. Therefore, the organizations need the software to compel it member to adjust on their working abilities through the exposure obtained from the software. 1s MANAGEMENT 16 3. Research Methodology and Framework 3.1 Problem statement ‘The aii being assessed in this research is establish factorscthat should be considered 10 wes i Aoi De ait in be applied i me, ay OF UAE. an een vad mae ta Pt companies face issues in managing their daily supply and operations mi so here the focus is given to evaluate the benefits that project management system could provide. Moreover, till the time not much of research is being accomplished on opic, so a detailed analysis on this topic Will help to understand the problem statement of study. 3.2 Project scope Poms ae chat tate prjetoups suits the wing criteria: finished inside the pre-planned time and cost, Te REET AMC Lkel ees executed at the predefined levels of the project execution, conveyed by partner needs and desires; and finished inside the characterized and concurred scope. Fruitful development extends essentially depend on effective practives of undertaking ad ministration apparatuses with respect to arranging, usage and cost, time and quality accomplishments. The main reason behind selection of this topic is to understand the several benefits of project management as well as a sequire an indlpihk PH ede sal eer ite ric jing this research oneeln attain indepth I idiig-aind disse " on numerous models of prop SERER AL Wiel or iitfasnleire industry. The project will provide immense of information about latest attributes of project management as well as the prevailing condition of UAE’s construction industry. Moreover, it will provide information about the techniques of project management and the success will be measured by 16 MANAGEMENT 7 using excel and in this correlation and regression attributes will be used to measure the results in excel. The data in this research will be collected by accomplishing a small survey with the help. ‘of questionmite tok; the survey willbe carried ut anore different consuing and contacting ‘company from consrution industry i ene E and fue i aac 1 software. i During the estarch any Unrelisble Or Gaatcaic data will od affect the result massively: However] duriig the essai obit del tik Up the'research on the basis of any assumptions as it might create an issue in the resuks validity of research. 3.3 Project Objectives ‘The various research objectives that the study aims to attain are to critically assess the benefits that construction companies can attain by implementation of jet ‘management techniques. Ils also the sino thesisto eva evaluate : Are “i erent of project softuhre in UAE?d constevetiod conipenies and vo or ‘ways through Which a business can suoseifully iniplehsetal péojeéll faarlage men’ will also recommend some of the prominent ways that will help in developing project rabyied. Finally, the thesis ‘management system in Construction Company. Furthermore, research approach states about the entire procedure of study that manages every step from wider assumptions to detailed method of assessment, data accumulation and increta ia i Sores ia or be cartied out inan effective nanhthe t main type"s quantitative oF qu ah hy here in this study qualitative and yuantitt ise analyis huge! een undeylakén so (hot detailed insight on research aim can be acquired. A qualitative research is precisely exploratory in nature and it is being enforced to derive an understanding about the prevailing reasons, opinions and motivational attributes, This provides insight about the issues as well as aids in developing 7 MANAGEMENT Is prominent ideas so that research objectives can be achieved. This approach is being applied to uncover the hidden opinions and get deeper imo the issues that are usually acquired through semisractured and unstructured techniques (Pickard, 2012). Onthe other hand, quattave research helps in assesting the, te at it generates ver ta sient Feonvented inva sacisics.h quantiatve researth is being used to quanti behav ne stated variables so that rezulld an be getetalizka’ Tid wider! alll Sid! “Here, in the present research report, data will be analyzed in qualitative and quantitative manner; in this context for qualitative analysis thematic tool will be applied to attain insights on topic. On the other ‘quantitative analysis will be achieved by using Ms-Excel so that exact relation between variables can be derived. 3.4 Project deliv m4 cyfoes Pravi " OW ME aid l., provided to aclient and ix ubtally depict! ahe ue dl and ic bali be Gasity/nieasured, specific and tangible. The project deliverables here can be given to either an external or internal consumers as it helps to satisfy overall research milestone and due date which is formed and produced in a manner so that project plan is attained (Neuman & Robson, 2012). The deliverable in a study ‘cul be in the form ofa software product, design document or atraining program that is needed bonnie h to deliver some crc men ie aaa Uta f ELAIME while submission of wor! nA 18, MANAGEMENT 19 3.5 Layout ‘The entire dissertation will be divided into five differen chapters, that are as stated below; =Inoduction “This isthe yery Tis uni rs of wisdom in ms , ~ a will taint Pt h um it research aim objectives and aperch questa SE LIBAN ELS ‘© Chapter 2 ~ Literature Review - This is the second unit of dissertation that holds utmost significance as it provides information from previously published research work and articles on the topic. Here, in this unit a detailed review will be offered about several authors" point of view and information in research journals, * Chapter 3 ~ Research Metiodology 1s the hind chapter of study tat wil fr in sen eri | sient Beit ve he + tion about research ios, sich mas of data soli a ie Sampling technique, colby cache. © Chapter 4 — Data Analysis — This section of the unit offers range of information about the ‘outcomes being acquired from primary and secondary sources. In this context the dissertation will provide both qualitative and quantitative information with the help of Excel sofware so that answer for research cpetion can be seauied sm commend diions — eae ation that “on De al vjectives and adequate ne ELANCE Li 19 MANAGEMENT 20 3.6 Limitations of research Limitations are matters and occurrence that takes place in a research that could not be managed andi limits the extensty ofa research that canbe acquired everyting was managed ie ters aa W seve oF herem y we ve and ecibtelulltjlentidl sksearch might bring doubts on the validity of research so that outcomes of study. It includes mainly the attributes that adequately. In every research comchusions pases cera disprove the aspect of reseaith outoolne i is hn ag act as a barrier while accomplishing research and should be managed properly so that study can be undertaken in a smooth manner. In the current study some factors might act as a limitation for researcher such as limited availability of time to complete entire work (Panneerselvam, 2014). ‘The oer imation mig

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