TRẦN MAI QUỲNH NHƯ

513/2 Kha Van Can Street,

Linh Dong Ward, Thu Duc District,
Ho Chi Minh city, Viet Nam
0122 879 6903
charicequynh1402@gmail.com

EDUCATION

Bachelor of Business English (2011 – 2015)

HCM Open University, Ho Chi Minh City, Vietnam

High School Diploma ( 2008 - 2010)

Thu Duc High School, Ho Chi Minh City, Vietnam

WORK EXPERIENCES

JLL Commercial Real Estate ,Ho Chi Minh ,Viet Nam

Customer Service Agent for the project of Estella Heights (August 2017 –
October2017 )
  Answer incoming calls and provide information relevant to the service or
product asked for

 Took inbound calls and placed outbound collections calls.

 Maintained a positive and helpful attitude.

 Reply to email queries and handle difficult situations calmly

Star Beach Investment Business Real Estate Corporation , Ho Chi Minh , Viet
Nam

Real Esteal Sales (May2017 –August 2017 )

 Developing property listings by research and meeting prospective sellers

through community activities
 Examining properties and suggesting major and minor repairs in order to
enhance the price
 Interacting with appraisers to set a selling price and closing the contract
 Advertising properties for sales and lease on the Internet, print and other media

Cantavil Premiere ,Ho Chi Minh,Viet Nam

Sales Assistant and Receptionist ( January 2017 –March 2017 )

 Sales Assistant

 Maintained contact database of buyers and those that expressed an interest in

selling.

 Worked closely with buyers to help make the closing process smoother.

 Set up open houses with clients and did final preparations prior to open house
occurring.

 Receptionist

 Respond to queries regarding real estate services offered at the company, over
the telephone and through emails
  Greet clients as they arrive at the office, verify their appointment times and
provide information regarding the office’s services

 Schedule appointments and meetings between real estate agents and clients by
setting dates and timeslots that are convenient for both

 Receive, sort and distribute incoming mail to intended recipients within the
office

Cantavil Premiere (Deawon _Thu Duc Housing Development JSC )

May2016 –December2016

Receptionist

 Serve visitors by greeting, welcoming, directing and announcing them

appropriately

 Maintain security by following procedures and controlling access (monitor

logbook, issue visitor badges)

 Collects payments by accepting cash, check, or charge payments from

customers; making change for cash customers

 Contributes to team effort by accomplishing related results as needed

Sushi Hokkaido Sachi Nguyen Trai,Ho Chi Minh, Viet Nam

(June2015–August2015)

Receptionist

 Greeting and attending to customers

 Receive booking orders from clients , checks the reocords for availability of
tables
 Communicate with other staff ,such as dinners ,informing them of clients’s
booking , needs and complaints

Mirum Agency ,Ho Chi Minh ,Viet Nam

(August 2014 –November 2014)

Intern Account Executive

 Coordinated attended the meetings and take notes of meeting minutes

 Contacting with both clients and internal team to make sure the projects are
well-organized
 Copy Editing for website of client such as P/S , Axe before launch
Phuc Nhan Cong (PNC) Jewelry, Ho Chi Minh City,Vietnam
(July 2013 - December 2013)

Sale
 Communicated and persuaded customers to buy products
 Widened the customers by these activities: visit new customers, PR the new
products for them
 Attended the meetings and take notes of meeting minutes

SKILLS

 Ability to use Office Applications such as Word, Excel, Power Point

 Ability to communicate well with people and easy to adapt to new
environment.
 Enthusiastic, fast learning and high responsible manner at work. Ability to
work at high pressure and intensity environment.

EXTRA CURRICULAR ACTIVITIES

 Volunteered to clean up the street with The International We Love You

Foundation (2012)
 Volunteered to give blood to Viet Nam Red Cross (2012, 2014, 2015)

HOBBIES

 Play basketball
 Relax with music and movies
 Pose pictures

Reference

Ms.Huynh Thi Vinh Hanh –Facilities Manager at FPT Software Company

Email :hanh.huynh@ap.jll.com

Mr.Le Khanh Linh –Account Director at Mirum Agency

Email :linh.le@mirumagency.com
Ms.Dang Hoa Mai –Manager at Sushi Hokkaido Sachi
Email:maidang@hotmail.com