Mishel Awan

156 Woltz Avenue mishelawan@gmail.com

Buffalo, NY 14212 (714) 435- 5512

Education
6/2016-present​ ​University at Buffalo
Working towards BS in science and minor in psychology.

Work Experience

05/2017-10/2017 ​Firstsource Advantage ​Customer service specialist

Worked at call center for the bank of america as a debt collector

12/2013-12/2015 ​ ​Western New York Medical PC ​ ​Medical Service representative

Communicated one-on-one with patients to address any problems, created appointments as well
various tasks such as front desk, greeted patients, took calls, made calls
Organization/scanning of medical records with the use of Microsoft Excel
Answered and made calls to patients in order to work towards overall goal of increasing patient
contact
.

06/2014- 01/2015 Sears Holding Corporation ​Cashier

Greeted customers within 10ft, kept area clean, cashed out at the end of day, folded
clothes, sold customers sears credit cards with promotional deals for incentive

References
Dr. Riffat Sadiq, MD Supervisor (716) 316- 9708
Celal Aydar- Guidance Counselor (716) 541-8681
Chanda Sadiq- Manager (716) 316-2531