SJ-20101208143956-001-ZXWN MSCS (V4.10.13) MSC Server Documentation Guide

ZXWN MSCS
MSC Server
Documentation Guide
Version: V4.10.13
ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn
LEGAL INFORMATION
Copyright © 2011 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or
distribution of this document or any portion of this document, in any form by any means, without the prior written
consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by
contractual confidentiality obligations.
All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE
CORPORATION or of their respective owners.
This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions
are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose,
title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the
use of or reliance on the information contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications
covering the subject matter of this document. Except as expressly provided in any written license between ZTE
CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter
herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.
Revision History
Revision No. Revision Date Revision Reason
R1.0 2011–01–21 First edition
Serial Number: SJ-20101208143956-001
Publishing Date: 2011–01–21(R1.0)

Contents
About This Manual ......................................................................................... I
Declaration of RoHS Compliance ................................................................. I
Chapter 1 Documentation Overview......................................................... 1-1
1.1 Overview ........................................................................................................... 1-1
1.2 Applicable Product Version ................................................................................. 1-1
1.3 Documentation Structure .................................................................................... 1-2
1.4 Contents of Product Manuals .............................................................................. 1-2
1.4.1 Product Manual Type................................................................................ 1-2
1.4.2 Description Manual................................................................................... 1-3
1.4.3 Task Manual ............................................................................................ 1-3
1.4.4 Reference Manual .................................................................................... 1-4
1.5 Structure of Product Manuals .............................................................................. 1-5
1.6 Numbering Mode................................................................................................ 1-6
Chapter 2 User Document Index ............................................................... 2-1

2.1 Overview ........................................................................................................... 2-1
2.2 Indexing Methods............................................................................................... 2-1
2.3 Indexing by Subject Area .................................................................................... 2-1
2.4 Indexing by Life Cycle of Product ........................................................................ 2-2
2.5 Indexing by Intended Audience ........................................................................... 2-4
2.6 Indexing by Document Serial Number.................................................................. 2-6
Chapter 3 Reading Guides......................................................................... 3-1

3.1 Overview ........................................................................................................... 3-1
3.2 Relationships among Work Responsibility, Work Flow, and User Documents.......... 3-1
3.2.1 Work Responsibility- Work Flow Relationship ............................................. 3-1
3.2.2 Work Flow - User Document Relationship .................................................. 3-2
3.3 Reading Guide ................................................................................................... 3-4
3.3.1 Overview ................................................................................................. 3-4
3.3.2 Need to Know Overall User Documents ..................................................... 3-4
3.3.3 Need to Learn Overall Product Knowledge................................................. 3-4
3.3.4 Need to Learn Knowledge and Method of Network Planning ....................... 3-4
3.3.5 Need to Know Hardware Installation Procedure.......................................... 3-5
3.3.6 Need to Learn Software Installation Procedure........................................... 3-5
3.3.7 Need to Learn Configuration Procedure ..................................................... 3-5
I
3.3.8 Need to Know Product Operating Method .................................................. 3-5
3.3.9 Need to Know Common Maintenance Methods .......................................... 3-6
3.3.10 Need to Know Fault Handling Methods .................................................... 3-6
3.3.11 Need to Know Performance Report and Performance Evaluation
Method................................................................................................... 3-6
Chapter 4 User Document Issuance ......................................................... 4-1

4.1 Overview ........................................................................................................... 4-1
4.2 User Document Issuance.................................................................................... 4-1
4.2.1 Paper Copies Issuance............................................................................. 4-1
4.2.2 Electronic User Document Issuance .......................................................... 4-2
4.2.3 Supplementary Issuance after Version Upgrade ......................................... 4-3
4.3 User Document Application and Acquisition ......................................................... 4-3
4.3.1 Application through Contract ..................................................................... 4-3
4.3.2 Application through Email ......................................................................... 4-3
4.3.3 Application through Fax ............................................................................ 4-3
4.3.4 Downloading Electronic User Documents................................................... 4-4
Chapter 5 Feedback ................................................................................... 5-1

5.1 Overview ........................................................................................................... 5-1
5.2 Feedback through Email ..................................................................................... 5-1
5.3 Feedback through Website ................................................................................. 5-1
5.4 Feedback through Telephone .............................................................................. 5-2
5.5 Feedback through Fax........................................................................................ 5-2
Figures............................................................................................................. I
Tables ............................................................................................................ III
Index ...............................................................................................................V
II
About This Manual
Purpose
This guide helps the audience to use the whole set of ZXWN MSCS documentations.
Intended Audience
This manual is intended for:
l Engineers whose works are related with the ZXWN MSCS system
l Personnel who need to know the ZXWN MSCS system.
Prerequisite Skill and Knowledge

To use this manual effectively, users should have a general understanding of wireless
telecommunications technology.
What Is in This Manual

This manual contains the following chapters:
Chapter Summary
Chapter 1, Documentation Describes the product version applicable to the whole set
Overview of ZXWN MSCS product manuals, and brief contents of the
product manuals.
Chapter 2, User Document Index Describes user document indexing methods.
Chapter 3, Reading Guides Describes the relationships among work responsibility, work
flow and the product manuals, and recommends different
manuals for different purposes.
Chapter 4, User Document Describes the user document issuance method, and how to
Issuance apply for and obtain user documents.
Chapter 5, Feedback Describes feedback channels and methods.
FCC Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions.
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
I
Conventions
ZTE documents employ the following typographical conventions.
Typeface Meaning
Italics References to other Manuals and documents.
“Quotes” Links on screens.
Bold Menus, menu options, function names, input fields, radio button names, check boxes,
drop-down lists, dialog box names, window names.
CAPS Keys on the keyboard and buttons on screens and company name.
Note: Provides additional information about a certain topic.
Checkpoint: Indicates that a particular step needs to be checked before proceeding

further.
Tip: Indicates a suggestion or hint to make things easier or more productive for the
reader.
II
Declaration of RoHS
Compliance
To minimize environmental impacts and take more responsibilities to the earth we live
on, this document shall serve as a formal declaration that ZXWN MSCS manufactured
by ZTE CORPORATION is in compliance with the Directive 2002/95/EC of the European
Parliament - RoHS (Restriction of Hazardous Substances) with respect to the following
substances:
l Lead (Pb)
l Mercury (Hg)
l Cadmium (Cd)
l Hexavalent Chromium (Cr (VI))
l PolyBrominated Biphenyls (PBBs)
l PolyBrominated Diphenyl Ethers (PBDEs)
ZXWN MSCS manufactured by ZTE CORPORATION meets the requirements of EU 2002/95/EC;

however, some assemblies are customized to client specifications. Addition of specialized,
customer-specified materials or processes which do not meet the requirements of EU 2002/95/EC
may negate RoHS compliance of the assembly. To guarantee compliance of the assembly, the need
for compliant product must be communicated to ZTE CORPORATION in written form.
This declaration is issued based on our current level of knowledge. Since conditions of use are
outside our control, ZTE CORPORATION makes no warranties, express or implied, and assumes no
liability in connection with the use of this information.
I
II
Chapter 1
Documentation Overview
Table of Contents
Overview ....................................................................................................................1-1
Applicable Product Version.........................................................................................1-1
Documentation Structure............................................................................................1-2
Contents of Product Manuals .....................................................................................1-2
Structure of Product Manuals .....................................................................................1-5
Numbering Mode........................................................................................................1-6
1.1 Overview
Description
This chapter introduces the product version applicable to the whole set of ZXWN MSCS
product manuals and brief contents of the product manuals.
1.2 Applicable Product Version

Description
Product manuals correspond to product versions. The version information provided on
the cover of the manual indicates the product version. Sometimes the product subsystem
version information is also provided on it.
Because there are differences between product versions, and between product manuals
with different product versions, it is required to refer to the right manual consistent with the
product version.
Version
Item Model Version No.
Product ZXWN MSCS V4.10.13
Note:
Users do not need to pay attention to the product subsystem version.
1-1
SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

ZXWN MSCS Documentation Guide
1.3 Documentation Structure

In using the documentation, please first read this manual to get a general idea of the
documentation structure as well as the functions, and the modular design project of the
manuals.
Figure 1-1 shows the structure of product manual. Users can select relevant contents of
product manuals for querying and browsing according to the actual requirements.
Figure 1-1 Documentation Structure
1.4 Contents of Product Manuals

1.4.1 Product Manual Type
Description
According to the functions of manuals, the product manuals can be divided into three
following categories:
l Description manual
l Task manual
l Reference manual
1-2

Chapter 1 Documentation Overview
Description manuals describe the background knowledge and concepts of the product to
help readers to understand products accurately.
Task manuals focus on the operating procedures of tasks to guide engineers to perform
effective and correct operations. Some description topics are also contained in task
manuals.
Reference manuals provide detailed information about the equipment to provide engineers
with accurate reference information so that they can understand the product better and
perform more practical operations.
Among these three types of product manuals, task manuals serve as a core, which
directly guide engineers to operate the equipment. Description manuals help engineers
to understand the equipment well, which facilitates them operating the equipment.
Reference manuals provide accurate information, which guarantee correctness of their
operations.
The following is a brief introduction to contents of each kind of product manual.
1.4.2 Description Manual

Description
The brief introduction to the contents of description manuals is as follows.
Manual Contents
Product Description Describes the system structure, technical indices, networking modes of
ZXWN MSCS so as to help engineers to master the principle of the
ZXWN MSCS system.
Signaling Description Describes the applied protocols and relational signaling flow of ZXWN
MSCS so as to help engineers to learn the basic signaling messages.
Hardware Description Focuses on hardware of the equipment including the cabinet, shelf,
board, and cable, describes the structure, function, signal flow direction,
specifications, and technical parameters of ZXWN MSCS, so as to help
engineers to learn more details about the product hardware.
1.4.3 Task Manual

Description
The brief introduction to the contents of task manuals is as follows.
1-3

Manual Contents
Describes the hardware structure of the ZXWN MSCS equipment,

preparations before the equipment installation, equipment installation
Hardware Installation
mode, board check and power-on, equipment packaging, and equipment
Guide
storage and transportation so as to guide engineers to install the
hardware system.
Software Installation Describes the software installation procedure so as to guide engineers to

Guide install the software system.
Describes OMM operation methods and interface parameters so as to

General Operation Guide
guide engineers to perform system debugging and maintenance.
Describes the flow, preparations and detailed procedure of basic data

Data Configuration Guide
configuration so as to guide engineers to configure basic data.
Alarm Management Describes the concepts and operations of the ZXWN MSCS alarm
Operation Guide management and alarm monitoring.
Describes basic concepts and basic operations of the performance

Performance
management system so as to guide engineers to create performance
Management Operation
management tasks, query performance data, make performance reports,
Guide
and perform performance statistics.
Signaling Trace Describes the operation methods of signaling trace, and analyzes the
Operation Guide common messages.
Parts Replacement Describes the procedure of replacing components and related precautions
Guide so as to guide engineers to correctly replace components.
Describes routine maintenance items and operating procedures so as

Routine Maintenance
to guide engineers to periodically maintain the equipment to guarantee
Guide
normal running of the equipment.
Describes troubleshooting methods so as to guide engineers to handle

Troubleshooting Guide
typical faults.
1.4.4 Reference Manual

Description
The brief introduction to the contents of reference manuals is as follows.
Manual Contents
Alarm message Describes the meaning and causes of the alarm, and the related handling
Reference measures, which can be referred to when engineers eliminate alarms.
Notification message Describes the meaning and causes of the notification information, and the
Reference related handling measures, which can be referred to when engineers
process notification information.
1-4

Manual Contents
Performance Counter Describes the meaning and measurement triggering points of performance
Reference measurement items, which can be referred to when engineers perform
performance maintenance.
Performance Index Describes the calculation formulas and meanings of the performance
Reference indices preset on the network management system, which can be referred
to when engineers analyze performance data and monitor performance
indices.
Security Variable Describes the modification methods, the meaning and the value range of
Reference the security variable on OMM client.
Failure Code Reference Describes the meaning, possible reasons and handling suggestions of
each kind of failure codes.
1.5 Structure of Product Manuals

Description
The basic structure of each kind of product manual is the same, including a cover page,
a copyright page, preface, contents, body and appendixes. Each part is described as
follows.
Cover Page
On the cover page, the information about the product model No., product specifications,
product name, manual name, product version No., contact methods and the technical
support website address is provided.
Copyright Page
On this page, legal declarations and documentation information are provided.
Preface
In the preface, a brief introduction to the manual, as well as document conventions are
provided.
Contents
The contents include the body contents, figure contents and table contents. The contents
enable users to easily find required text, figure or table information.
1-5

Body
The body provides most of the product knowledge and information. In the body, chapters
of each kind of manual differ from each other. But they all boast clear consecution and
detailed contents.
Appendix
In the appendixes, some useful information about the product is provided. This part may
vary with different manuals. It is possible to have one or more appendixes in a manual.
For example, the English Abbreviation is often provided in this part, which enables users
to find the meanings of some abbreviations appearing in the manual.
1.6 Numbering Mode

Description
Every manual has a document serial No. and a revision No., which facilitate users finding
the specific manual, and knowing the issue time and update information about the manual.
Serial No.
Format: SJ-YYYYMMDDXXXXXX-AAA, as shown in Table 1-1.
Table 1-1 Document Serial NO.
Item Description Example
SJ Prefix of the document serial No. SJ
YYYYMMDD Date 20100125
XXXXXX Documentation No. 103053
AAA Manual No. 001
The document serial No. is a code designed for easy search and management. Each
manual has its unique serial No.
Revision No.
Format: Rx.x, as shown in Table 1-2.
Table 1-2 Revision NO.
Item Description Example
R Revision version of the product manual R
x.x Revision No. of the manual, which varies sequentially with 1.0
the each revision
The document revision No. reflects the document update and the update date.
1-6

In each manual, the revision history of the document is recorded, as shown in Table 1-3.
Table 1-3 Revision History of the Document
Revision No. Revision Date Revision Reason
R1.0 2010–01–25 First edition
R1.1 2010–02–04 Modified disk array name
1-7

This page intentionally left blank.
1-8

Chapter 2
User Document Index
Table of Contents
Overview ....................................................................................................................2-1
Indexing Methods .......................................................................................................2-1
Indexing by Subject Area............................................................................................2-1
Indexing by Life Cycle of Product ...............................................................................2-2
Indexing by Intended Audience ..................................................................................2-4
Indexing by Document Serial Number ........................................................................2-6
2.1 Overview
Description
This set of user documents has lots of contents, so it is hard for users to read all the
documents. To solve this problem, Documentation Guide is written for users to find the
required documents, get useful information, and successfully perform some operations
and solve some problems according to the contents in the documents. Therefore, this set
of user documents can be considered as a library about this product.
This chapter introduces user document indexing methods.
2.2 Indexing Methods

Description
Product manuals and other user documents cover basic product knowledge, installation,
debugging, data configuration, test, maintenance, and network management, and may be
used as a reference for those engineers who want to know about these or who do such
work.
The following sections introduce how to find the required document from so many
documents.
2.3 Indexing by Subject Area

Description
For user documents, a subject area is a set of user documents describing knowledge, or
operation methods and procedures of a certain aspect. Documents with a common or
2-1

similar attribute belong to one subject area. User documents of all subject areas should
cover a complete end-to-end system or product with all aspects.
List of User Documents

Table 2-1 shows a list of user documents indexed by subject area.
Table 2-1 User Documents Indexed by Subject Area
Subject Area User Document
General Product Description

Signaling Description
Hardware Description
General Operation Guide
Alarm Management Operation Guide
Performance Management Operation Guide
Signaling Trace Operation Guide
Installation Hardware Installation Guide

Software Installation Guide
Provisioning Data Configuration Guide

Security Variable Reference
Maintenance Alarm Message Reference

Notification Message Reference
Performance Index Reference
Performance Counter Reference
Failure Code Reference
Routine Maintenance Guide
Troubleshooting Guide
Parts Replacement Guide
2.4 Indexing by Life Cycle of Product

Description
Every product serving a carrier has its life cycle. Each lift cycle stage has some
corresponding user documents.Figure 2-1 shows the life cycle stages of a product.
2-2

Chapter 2 User Document Index
Figure 2-1 Product Life Cycle
The tasks at each stage are different and the user documents for this stage may be
different.

Table 2-2 shows a list of user documents indexed by life cycle stage.
Table 2-2 User Documents Indexed by Life Cycle
Life Cycle Stage Main Task User Document
Purchasing Purchasing decision Signaling Description

Product Description
Planning and design Hardware planning Signaling Description

Network planning Product Description
Service planning Hardware Description
Engineering planning and
design
2-3

Life Cycle Stage Main Task User Document
Installation Hardware installation Hardware Description

Software installation Hardware Installation Guide
Installation test Software Installation Guide
Provisioning Office data provisioning General Operation Guide

Adjacent office data provisioning Data Configuration Guide
Acceptance test Function test -
Maintenance Equipment monitoring General Operation Guide

Alarm Management Operation Guide
Signaling Trace Operation Guide
Alarm Message Reference
Failure Code Reference
Software and hardware Routine Maintenance Guide

maintenance Troubleshooting Guide
Parts Replacement Guide
Performance evaluation and Performance Management Operation

optimization Guide
2.5 Indexing by Intended Audience

Description
Intended audience refer to the persons who will read the user documents and whom the
user documents are designed for. Intended audience include:
l Purchasing engineer
l Planning engineer
l Installation supervision engineer
l Equipment installation engineer
l Debugging engineer
l Data engineer
l Attendant
l Maintenance engineer
2-4

Note:
The specific name and classification of intended audience depend on the carrier’s internal
administration system. In a big office the personnel are generally assigned to more specific
posts and tasks, while a small office may have fewer categories since one person may take
on more tasks because of limited human resources.
Readers of different categories have different tasks, and may have different requirements
for user documents. Therefore, the intended audience of each document may be different.

Table 2-3 shows a list of user documents indexed by intended audience.
Table 2-3 User Documents Indexed by Intended Audience
Intended Reader Responsibility User Document
Purchasing Purchasing Signaling Description

engineer Product Description
Planning engineer Networking design Signaling Description

System configuration Product Description
System performance Hardware Description
evaluation and optimization Performance Management Operation Guide
Installation Instructing installation Hardware Description

supervision engineers to conduct Hardware Installation Guide
engineer hardware installation
Assuring installation quality
Equipment Hardware installation Hardware Description

installation engineer Hardware Installation Guide
Debugging engineer Debugging before equipment General Operation Guide

commissioning Software Installation Guide
System function test Data Configuration Guide
Cutover
Capacity expansion
Upgrade
2-5

Intended Reader Responsibility User Document
Data engineer Making office data, service Data Configuration Guide

data, and subscriber data General Operation Guide
Making performance data Performance Management Operation Guide
reports Performance Index Reference
Attendant Routine equipment Routine Maintenance Guide

maintenance General Operation Guide
Handling simple alarms Alarm Management Operation Guide
Reporting severe faults Signaling Trace Operation Guide
Alarm Message Reference
Maintenance Software and hardware General Operation Guide

engineer maintenance Alarm Management Operation Guide
Handling alarms Signaling Trace Operation Guide
Locating and handling Performance Management Operation Guide
common faults Troubleshooting Guide
Handling or helping engineers Parts Replacement Guide
from the equipment supplier to Failure Code Reference
handle severe faults Alarm Message Reference
2.6 Indexing by Document Serial Number

Description
Document serial number is a unique code for each product manual.
Note:
Only product manuals are introduced here.
Table 2-4 lists a list of product manuals indexed by document serial number.
2-6

Table 2-4 Product Manuals Indexed by Document Serial Number
Product
Document Serial No. User Document
Version
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Documentation Guide
001
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Product Description
002
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Signaling Description
003
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Hardware Description
004
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Hardware Installation Guide
005
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Software Installation Guide
006
SJ-20101208143956- ZXWN MSCS MSC Server Data Configuration Guide

V4.10.13
007 (MSCS I)

V4.10.13
008 (MSCS II)

V4.10.13
009 (MGCF)
SJ-20101208143956- ZXWN MSCS MSC Server Alarm Management Operation

V4.10.13
010 Guide
SJ-20101208143956- ZXWN MSCS MSC Server Performance Management

V4.10.13
011 Operation Guide
SJ-20101208143956- ZXWN MSCS MSC Server Signaling Trace Operation

V4.10.13
012 Guide
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server General Operation Guide
013
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Security Variable Reference
014
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Parts Replacement Guide
015
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Alarm Message Reference
016
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Notification Message Reference
017
2-7

Product
Document Serial No. User Document
Version
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Troubleshooting Guide
018
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Routine Maintenance Guide
019
SJ-20101208143956- ZXWN MSCS MSC Server Performance Counter

V4.10.13
022 Reference (Global Traffic)

V4.10.13
023 Reference (Signal Measurement)

V4.10.13
024 Reference (Base Measurement)

V4.10.13
025 Reference (Global Measurement and Charge Statistics)

V4.10.13
026 Reference (Combination Traffic)

V4.10.13
027 Reference (Special Operation)

V4.10.13
028 Reference (Handover Operation)
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Performance Index Reference
029
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Failure Code Reference I
030
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Failure Code Reference II
031
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Failure Code Reference III
033
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Failure Code Reference IV
034
SJ-20101208143956-
V4.10.13 ZXWN MSCS MSC Server Failure Code Reference V
035
2-8

Chapter 3
Reading Guides
Table of Contents
Overview ....................................................................................................................3-1
Relationships among Work Responsibility, Work Flow, and User Documents .............3-1
Reading Guide ...........................................................................................................3-4
3.1 Overview
Description
This chapter describes the relationships among work responsibility, work flow and the
product manuals. Different manuals are recommended for different purposes.
3.2 Relationships among Work Responsibility, Work

Flow, and User Documents
3.2.1 Work Responsibility- Work Flow Relationship
Description
When doing some work, everyone does it in a certain way and in a certain order until
the work is finished. If everyone works in their own ways, it is possible that the work
effectiveness is different, or even that incorrect operations bring losses. Therefore, it
is necessary to work out a work flow that can standardize the operators’ behaviors to
guarantee consistent work efficiency.
The work responsibility of the person who uses the document is specified in the carrier
management rules. There is a one-to-one correspondence between the work flow and the
work responsibility.
Work Flow Design

The purpose of designing the work flow is to complete the work in the optimized order to
guarantee consistent work result and the highest work efficiency.
The work flow is designed based on clear work responsibility. The procedure to design the
work flow is as follows:
1. Analyze post responsibility.
2. Divide the work procedure into several steps that can bring about a certain result.
3-1

3. Perform peer review.

4. Verify the flow.
5. Determine and release the flow.
Tip:
Some steps in the flow can be omitted in some cases.
3.2.2 Work Flow - User Document Relationship

Description
Every step in a work flow needs to be implemented by the specific personnel. The
executors should have sufficient level of skills and knowledge to implement each step.
However, there are no detailed implementing instructions inferred from the flow itself.
Serving engineers at different posts, user documents provide guidance and reference
information for the executors (usually different kinds of engineers) to implement each step
in the work flow. By reading product manuals, the executors can improve their skills and
enhance their knowledge levels. Therefore, the high work efficiency can be guaranteed.
Work Flow-User Document Relation Design

As for the relationship between the work flow and the user documents, simply speaking,
the user documents provide direct or indirect guidance and reference information for
implementation of each step in the work flow. A full understanding of the relationship
between the work flow and the user document helps readers to select the related
documents to read to enhance their work efficiency.
The relationship between the engineering flow and the user document can be designed
in light of the work steps determined in the work flow and based on the above-mentioned
relationship. The designed procedure is as follows:
1. Analyze the required skills and knowledge level of the person who implements each
step.
2. Find user documents that can improve the skills and knowledge level of executors.
Example
The following introduces the user documents that may be referred during alarm handling,
by taking an example, where maintenance engineers handles common alarms, as shown
in Figure 3-1.
3-2

Chapter 3 Reading Guides
Figure 3-1 User Documents to Be Referred to
Tip:
The above flow only covers general operations of maintenance engineers. If the
maintenance engineers are very familiar with the product, it may be unnecessary for them
to refer to any user document.
It can be inferred from this flow that maintenance engineers can refer to one or several
kinds of user documents during the process of handling alarms. This flow clearly
represents the relationship between the user documents and the work flow.
Since there are so many works, and the work flow varies with different posts, readers can
design the relationship between the work flow and the user documents based on those
work flows that they are familiar with. Readers should learn more about the documents,
and store them well for quick reference at key time.
3-3

3.3 Reading Guide

3.3.1 Overview
Description
Uses have their own purpose when reading any one of user documents. If uses have a
clear purpose and select the appropriate document, then they can get twice the result with
half the effort.
From the perspectives of various purposes, some manuals for reading and reference are
recommended in the following topics.
3.3.2 Need to Know Overall User Documents

Recommended document: Documentation Guide
Documentation Guide is the gateway of user documents, through which users can know
general situation of user documents.
Documentation Guide introduces:
l Types, and indexing methods of user documents
l Contents and reading methods of a complete set of product documents
l Issuance, application channel and feedback of user documents.
3.3.3 Need to Learn Overall Product Knowledge

Recommended documents:
l Product Description
l Signaling Description
l Hardware Description
The above documents introduce product knowledge from various perspectives, helping
readers to understand the overall product knowledge.
3.3.4 Need to Learn Knowledge and Method of Network Planning

l Product Description
l Data Configuration Guide
The above documents describe product knowledge from various perspectives, including
proposals about network planning.
3-4

Chapter 3 Reading Guides
3.3.5 Need to Know Hardware Installation Procedure

l Hardware Installation Guide
l Parts Replacement Guide
The above documents describe hardware information, hardware installation method and
how to replace the faulty components.
3.3.6 Need to Learn Software Installation Procedure

Recommended documents: Software Installation Guide
The above documents describe software information, software installation method, how to
initialize the equipment, and how to replace faulty component when it is necessary.
In most cases, it is necessary to install some software on the site, such as operating
system, database and version software on the server. Software for boards is usually
loaded before delivery and does not need to be installed on the site.
3.3.7 Need to Learn Configuration Procedure

Recommended documents: Data configuration Guide
The above documents introduce the basis, principles and procedure of data configuration.
After equipment installation, it is a must to make configuration data according to
connection conditions and hardware configuration of each NE. Configuration data reflect
logical relations among NEs, and among units in a NE. The equipment controls the
running of the NE based on these relations.
Configuration data are very important. Once they are wrong, the system can not work
normally, and even can not provide services. Therefore configuration data should be often
backed up. The backed-up data can be used to recover the system when it is necessary
to ensure that the system runs normally in a short time.
3.3.8 Need to Know Product Operating Method

l Performance Management Operation Guide
l Alarm Management Operation Guide
l General Operation Guide
l Signaling Trace Operation Guide
For various requirements of different posts, the above documents introduce operating
methods and procedures of each part to guide readers how to do. They also provide
some reference information.
3-5

3.3.9 Need to Know Common Maintenance Methods

l Routine Maintenance Guide
l Parts Replacement Guide
The above documents introduce operating methods and operating procedures of routine
maintenance.
3.3.10 Need to Know Fault Handling Methods

l Troubleshooting Guide
l Alarm Message Reference
l Notification Message Reference
l Failure Code Reference
The above documents introduce fault handling methods and reference information.
3.3.11 Need to Know Performance Report and Performance

Evaluation Method
l Performance Management Operation Guide

l Performance Index Reference
l Performance Counter Reference
The above documents introduce the making method of performance reports, performance
evaluation method and reference information.
3-6

Chapter 4
User Document Issuance
Table of Contents
Overview ....................................................................................................................4-1
User Document Issuance ...........................................................................................4-1
User Document Application and Acquisition ...............................................................4-3
4.1 Overview
Description
This chapter describes the user document issuance method, and how to apply for and
obtain user documents.
4.2 User Document Issuance

4.2.1 Paper Copies Issuance
Description
l Product manual paper copies (except Failure Code Reference, Security Variable
Reference, Performance Counter Reference, Performance Index Reference)
Note:
Failure Code Reference, Security Variable Reference, Performance Counter
Reference, Performance Index Reference only provide electronic user documents.
l Maintenance Experiences paper copies
Product manual paper copies are generally delivered to users together with the equipment,
the number of which is based on the contract.
Maintenance Experiences paper copies are generally delivered to users by mail.
4-1

4.2.2 Electronic User Document Issuance

Description
Electronic user documents contain the following documents:
l Electronic user documents (including Failure Code Reference, Security Variable
Reference, Performance Counter Reference, Performance Index Reference) and
CDs of product manuals
l Electronic user documents of Maintenance Experiences
l Electronic user documents of Online help
l Electronic user documents on special issues, which are delivered aperiodically
Issued by CD
CDs of product manuals are generally delivered to users together with the equipment, the
number of which is based on the contract.
Issued by online help

Integrated in the version software, online help files are delivered to users together with the
version software. Online query can be used after the version software is installed.
Issued by Website
User documents issued by ZTE technical support website (http://ensupport.zte.com.cn)
are as follows:
l Product Manuals
l Maintenance Experiences
l Electronic user documents delivered aperiodically
ZTE Technical Support Website provides query and downloading services, and query
methods are as follows:
l Queried by document keywords
l Queried by product category
Tip:
For the first time when you log in ZTE Technical Support Website, it is required to register
at first. Refer to registration wizard instructions for the registration method.
Issued by Email
Electronic user documents on special issues are delivered aperiodically to users by email.
The email used to deliver user documents is doc@zte.com.cn.
4-2

Chapter 4 User Document Issuance
4.2.3 Supplementary Issuance after Version Upgrade

After version upgrade, the original product manuals can not correspond to the new version.
In this case, supplementary issuance is necessary. The supplemented user documents
are as follows:
l CD of product manuals
l Product manual paper copies
Tip:
Generally only CDs are delivered. If users need paper copies, contact the local ZTE office.
At the same time, the updated product manuals will be issued on ZTE Technical Support
Website.
4.3 User Document Application and Acquisition

4.3.1 Application through Contract
When a contract is signed, it is necessary to determine the number of sets of product
manuals, and the number of CDs. ZTE will deliver the user documents required in the
contract while the contract is delivered.
4.3.2 Application through Email

If users need product manual CDs, maintenance experiences paper copies, or electronic
user documents delivered aperiodically, they can send emails to a designated mailbox
(doc@zte.com.cn) for application. The emails should include the user document applied
for, users' addresses, and email addresses.
Tip:
To get product manual paper copies, contact the local ZTE office.
4.3.3 Application through Fax

If users need product manual CDs, maintenance experiences paper copies, electronic user
documents delivered aperiodically, they can send faxes to a designated number ((86) 755
26772236) for application. The faxes should include the user document applied for, user’s'
addresses, and email addresses.
4-3

Note:
To get product manual copies, contact the local ZTE office.
4.3.4 Downloading Electronic User Documents

ZTE Technical Support Website provides various electronic user documents. It is
recommended to vist ZTE Technical Support Website regularly and download the latest
product manuals so as to maintain the consistence between the version of user manuals
and the product version.
The downloading procedure is as follows:
1. Input http://ensupport.zte.com.cn in the IE address bar, and click the Go icon
to open the first page of the ZTE Technical Support website.
2. Execute the following operations to log in to ZTE Technical Support website.
Purpose Operation
The new user needs to

On the first page of the website, click the Register icon to register a
register a user name
user name(the registration process is omitted here).
before login.
Logging in to the a. On the first page of the website, click the Login button.
website with an old b. Input your Login account, Password and Check code and then
account. click the Login button to log in the website.
3. After logging in to the website successfully, you need to click the Documentation tab
on the menu bar.
4. If you need to query the manuals of the product, select Product Manuals from the By
document type content. The window as shown in Figure 4-1 appears.
Figure 4-1 Product Manuals
4-4

Chapter 4 User Document Issuance
5. In the Document Title textbox, input the keywords (version number and the name of
manuals) and select the language Chinese or English. Under the following list box,
select Product Category > Product Sub-category > Product Model by order.
For example, input hardware in the Document Title text box and then
select the language English. Select Core Network for Product Category,
CS/WCDMA&TD-SCDMA for Product Sub-category and ZXWN MSCS for Product
Model.
6. Click the Search button to display all the manuals that meet the search condition under
the document list.
7. Click the Next button to find the required manuals and then click it to display the
detailed information on the popup window.
8. Under document list, click the Download All button to open the Downloading the
document dialog box.
9. Click the Save button to open the Save as dialog box.
10. Set the saving path for the file and then click the Save button to save the document.
4-5

4-6

Chapter 5
Feedback
Table of Contents
Overview ....................................................................................................................5-1
Feedback through Email.............................................................................................5-1
Feedback through Website.........................................................................................5-1
Feedback through Telephone .....................................................................................5-2
Feedback through Fax ...............................................................................................5-2
5.1 Overview
Description
This chapter describes feedback channels and methods.
5.2 Feedback through Email

The mailbox to receive feedback is doc@zte.com.cn.
You can fill your feedback opinions in the feedback table.
5.3 Feedback through Website

On ZTE Technical Support Website, you can make a mark for each manual and propose
your suggestions.
The procedures of feedback through website are as follows:
1. Input http://ensupport.zte.com.cn in the IE address bar, and click the Go to
link to open the first page of ZTE Technical Support Website.
2. Execute the following steps to log in to the ZTE Technical Support Website.
Purpose Operation
The new user needs to

On the first page of the website, click the Register icon to register a
register a user name
user name(the registration process is omitted here).
before login.
Logging in to the a. On the first page of the website, click the Login button.
website with an old b. Input your Login account, Password and Check code and then
account. click the Login button to log in the website.
5-1

3. After logging in to the website successfully, you need to click the Documentation tab
on the menu bar.
4. If you need to query the manuals of the product, select Product Manuals from the By
document type content.
5. In the Document Title textbox, input the keywords (version number and the name of
manuals) and select the language Chinese or English. Under the following list box,
select Product Category > Product Sub-category > Product Model by order.
For example, input hardware in the Document Title text box and then select English.
Select Core Network for Product Category, CS/WCDMA&TD-SCDMA for Product
Sub-category and ZXWN MSCS for Product Model.
6. Click the Search button to display all the manuals that meet the search condition under
the document list.
7. Click the Next button to find the required manuals and then click it to display the
detailed information on the popup window.
8. As shown in Figure 5-1, select a score under the Please give your score field
according to your satisfaction, propose your suggestions under the Your comments
text box and then click the Submit button.
Figure 5-1 Manual Score
5.4 Feedback through Telephone

The telephone numbers for receiving feedback are (86) 755 26771900 and
800-9830-9830.
5.5 Feedback through Fax

The fax number for receiving feedback is (86) 755 26772236.
You can give us your opinions by filling in the feedback table.
5-2

Figures
Figure 1-1 Documentation Structure ......................................................................... 1-2
Figure 2-1 Product Life Cycle.................................................................................... 2-3
Figure 3-1 User Documents to Be Referred to .......................................................... 3-3
Figure 4-1 Product Manuals...................................................................................... 4-4
Figure 5-1 Manual Score .......................................................................................... 5-2
I
Figures

Tables
Table 1-1 Document Serial NO.................................................................................. 1-6
Table 1-2 Revision NO. ............................................................................................. 1-6
Table 1-3 Revision History of the Document.............................................................. 1-7
Table 2-1 User Documents Indexed by Subject Area ................................................ 2-2
Table 2-2 User Documents Indexed by Life Cycle ..................................................... 2-3
Table 2-3 User Documents Indexed by Intended Audience ....................................... 2-5
Table 2-4 Product Manuals Indexed by Document Serial Number ............................. 2-7
III
Tables

Index
D
Data configuration ................................ 2-1
Document serial number ...................... 2-6
I
Indexing method................................... 2-1
P
Product manual .................................... 2-6
U
User document..................................... 2-1

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ZXWN MSCS

Revision No. Revision Date Revision Reason

R1.0 2011–01–21 First edition

Serial Number: SJ-20101208143956-001

Publishing Date: 2011–01–21(R1.0)

Chapter 2 User Document Index ............................................................... 2-1

Chapter 3 Reading Guides......................................................................... 3-1

Chapter 4 User Document Issuance ......................................................... 4-1

Chapter 5 Feedback ................................................................................... 5-1

Prerequisite Skill and Knowledge

What Is in This Manual

Chapter 2, User Document Index Describes user document indexing methods.

Chapter 5, Feedback Describes feedback channels and methods.

FCC Compliance Statement

Italics References to other Manuals and documents.

“Quotes” Links on screens.

Note: Provides additional information about a certain topic.

Checkpoint: Indicates that a particular step needs to be checked before proceeding

ZXWN MSCS manufactured by ZTE CORPORATION meets the requirements of EU 2002/95/EC;

1.2 Applicable Product Version

Item Model Version No.

Product ZXWN MSCS V4.10.13

Users do not need to pay attention to the product subsystem version.

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

1.3 Documentation Structure

Figure 1-1 Documentation Structure

1.4 Contents of Product Manuals

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

1.4.2 Description Manual

1.4.3 Task Manual

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

Describes the hardware structure of the ZXWN MSCS equipment,

Software Installation Describes the software installation procedure so as to guide engineers to

Describes OMM operation methods and interface parameters so as to

Describes the flow, preparations and detailed procedure of basic data

Describes basic concepts and basic operations of the performance

Describes routine maintenance items and operating procedures so as

Describes troubleshooting methods so as to guide engineers to handle

1.4.4 Reference Manual

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

1.5 Structure of Product Manuals

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

1.6 Numbering Mode

Table 1-1 Document Serial NO.

Item Description Example

SJ Prefix of the document serial No. SJ

YYYYMMDD Date 20100125

XXXXXX Documentation No. 103053

AAA Manual No. 001

Table 1-2 Revision NO.

Item Description Example

R Revision version of the product manual R

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

Table 1-3 Revision History of the Document

Revision No. Revision Date Revision Reason

R1.0 2010–01–25 First edition

R1.1 2010–02–04 Modified disk array name

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

This page intentionally left blank.

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

2.2 Indexing Methods

2.3 Indexing by Subject Area

SJ-20101208143956-001|2011–01–21(R1.0) ZTE Proprietary and Confidential

List of User Documents