Password problems

Problem Solution
I forgot the You can use Security to delete the
password, and my password. If you do this, your organizer
organizer is not deletes all entries marked as private. You
locked. can, however, perform a HotSync operation
before you delete the password: the HotSync
process backs up all entries, whether or not
they are marked private. In this case, the
following procedure restores your private
entries and lets you access them:
1. Use the Palm Desktop software and
the cradle to synchronize your data.
2. Tap Forgotten Password in Security
to remove the password and delete
all private records.
3. Perform a HotSync operation to syn-
chronize your data and restore the
private records by transferring them
from your computer to your
organizer.
I forgot the password If you assign a password and lock your
and my organizer is organizer, you must perform a hard reset to
locked. continue using your organizer. See
“Performing a hard reset” in Appendix A
for more information.
I forgot the password Visit http://www.palm.net, or contact
to my Palm.Net Customer Care. See the Getting Started
service account. guide for contact information.

Appendix B Page 249