PRODUCTION AND OPERATIONS MANAGEMENT

Code: 301 Credits: 3

Unit I Production and Operations Management: An overview, Evolution of the

Production function as Operations function, Scope of Operation
management, Classification of Production systems.
Manufacturing Vs Services, Service process matrix, Challenges for Service
Operations manager.

Production System Design: Standardization and Customization. Location

planning. Process selection & Facility Layouts. Work study- Methods,
Time Study.

Unit II Production System Operation & Controlling: Planning process, Aggregate

planning & techniques; Production Planning and Control, Scheduling in
Mass, Batch & Job production systems. Capacity Requirement Planning &
MRP II, Make or Buy decision. Production Planning Tools: Johnson Rule,
Line Balancing, Flow Process Chart.
Maintenance Management.

Unit III Inventory Management: Importance of Integrated Material management,

Different Inventory models. Economic Order Quantity. Functions of
Purchase and Stores. MRP. Vendor rating, Value analysis.

Quality Management: Importance of Quality and Evolution of Quality

management. Statistical Quality Control; Sampling, SPC tools, Control
Charts, Online & Offline Quality Control, Cost of Quality, ISO & TQM.
Contemporary Issues in Operations management

Reference Books

1. Chary S.N (2006), “Production & Operation Management”, Tata Mcgraw Hill, New
Delhi, 4th Edition.
2. William J Stevenson, Production / Operation Management, Tata Mc Graw Hill, 9th
Edition.
3. Richard B. Chase, F. Robert Jacobs & Nicholas J. Aquilano, Operations Management for
competitive Advantage, Tata Mc Graw Hill, 11th Edition.
4. B Mahadevan, “Operations Management”, Pearson Education.
5. K Aswathappa & K Sridhar Bhat, “ Production & Operations Management, Himalaya
Publishing House, 2nd Edition.