ISO 9001:2015 TRAINING, SUPPORT AND SOLUTIONS

Compliance to and Certification on the ISO 9001:2015 Quality Management Systems Standard is a
critical requirement and enabler for bidding for large tenders and initiatives. It is also far more than
that – it is a tool, if implemented efficiently, that can contribute greatly to business and staff
performance enhancement and growth. Whether a business chooses to be ISO 9001 certified or not,
implementing the system effectively will therefore contribute greatly to doing business better.

Implementing a Quality Management System, like ISO 9001, has traditionally been approached from
a pure audit compliance approach. This approach is not sustainable and has often caused serious
findings and even withdrawal of certification.

Getting support from seasoned and experienced professional trainers and coaches, to help with your
ISO 9001 implementation, can minimise your risks significantly and help make the process beneficial
to your entire business.

Our team, consisting of Mervin Nulliah (ISO9001 QMS-SABS / BSI, Certified Manager of Quality and
Organisational Excellence, Lean & Six Sigma Master Black Belt) and Adv André Hindley (Certified
Management Consultant with the Institute of Management Consultants and Master Coaches –
international ICMCI Certification) has more than 50 years’ combined experience in training and
implementing ISO and related standards and business consulting and coaching. Mervin was also the
Quality Manager for international organisations, have successfully facilitated a number of
Certifications and Re-certifications in challenging circumstances.

Our team offers the following services in this regard:

 In-house or venue based group training sessions on understanding the ISO 9001:2015
Standard and guidance on how to implement it, including:
o 1-2 Hour awareness sessions for staff or management;
o Half-day introductory training;
o 2-Day more detailed training;
o 5-Day specialised training.
 Smaller group and individual capacity building and coaching sessions on practical
implementation tips;
 Full implementation and roll-out support including awareness, training, coaching and
consulting.

We offer a free initial needs assessment consultation in person (in Gauteng) or on Skype.