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Quality Manual

© 2009, Cirrus Logic, Inc.

Cirrus Logic and Cirrus are trademarks of Cirrus Logic, Inc. All other product names herein may be the trademarks
of their respective holders.

1-QUAL-00001 Rev. F
A. Introduction

Approvals: July 13, 2009

Lewis Venters, V.P. Quality and Reliability

- A2 - 1-QUAL-00001 Rev. F
A. Introduction

Table of Contents For Quality Manual

page
A2 Approvals
Business Process Sequence And Interaction
A4 Chart: Quality Management System Processes
A5 Chart: QMS Organization
A6 Chart: Product Planning and Delivery

Quality Management System


B1 Scope and Exclusions
B2 Quality Policy and Management Objectives
B3 Administration

Business Process Procedures


Management Responsibility
C1 Management Review
C2 Document Control
C5 Records Control
Resource Management
D1 Annual Plan
D2 Capital Equipment
D4 Facilities, Communication, Data Processing
D5 Human Resources and Training
Product Realization
Design and Development
E1 Market Requirements/ Business Plan
E3 Product Development Processes
E7 Product Qualification and Readiness
Production Planning Processes
E11 Configuration, Information, Traceability
E15 Contract and Order Entry Administration
E18 Business Planning
E19 Supplier Planning
E20 Logistics
Manufacturing
E22 Purchasing
E23 Supplier Management
Measurement, Analysis, and Continual Improvement
F1 Customer Satisfaction
F2 Internal Audit
F4 Product and Process Monitor
F7 Nonconformance Control
F9 Corrective Action
F12 Preventive Action

- A3 - 1-QUAL-00001 Rev. F
A. Introduction

Sequence/ Interactions of Quality Management System Processes

Management Planning/ Control Products


A Q Å U,O,N X
QMS Scope and Exclusions Material Review Board (MRD) ÅZ Market Requirements
Ç Customer Waiver Requests È
B Certificates of Compliance U→ Y
Quality Policy & Objectives Change Action Board (CAB) Market Requirements
È Product/ Process Change Notice È
C Product End-Of-Life Notice System Architecture Spec
Management Responsibility ABD Table Maintenance È
Management Representative Qualified Products List Table Design
Facilitating Quality System Product and Lot Identification System È
QMS Administration Configuration Management Verification
ÈÇ È
D Å K-P Customers First Fabrication
Management Review È È
R Validation
E Contract and Order Entry È
Document Control È Qualification
S PPDP
F Forecasts Bookings È
Records Control È È U→ Z
Demand Plan Characterization
G Å SXU È È
Strategic Technology Roadmap Production Plan Å Capacity Reliability Testing
Headcount Needs By Job Grade È È
Department Budgets Pick Orders Å Order Commitments Test Software
Annual Planning Business Planning È
È Test Hardware
H T È
Infrastructure Inventory Tracking Production Flows
Work Environment Finished Goods È
Facilities Pick Orders Production Standards
Shipping/ Receiving È
I Carriers ABD Table Inputs
Capital Equipment Customs Product Qualification/ Readiness
Logistics È
J
Job Qualifications By Job Grade U ÅZ Wafer Fabrication
Personnel Qualifications Supplier Profiles & Selection È
Training Effectiveness Procurement Specifications Probe
Human Resources Acceptance Criteria ↔ È
Critical Materials/ Approved Vendors Assembly
K Supplier Audits È
Customer Satisfaction Supplier Data Monitors Final Test
Supplier Rating System È
L Supplier Management Tape and Reel
Internal Audit È
V Å SU Finished Goods
M Å U, Z Supplier Scheduling È
Product/ Process Monitor È ↔ Pick Order
Supplier Purchase Orders È
N Supplier Planning Shipping
Nonconformance Control È Suppliers
W ↔ Production & Distribution
O Purchase Requisitions È
RMA/ FACR Systems È Customers
Corrective Action Purchase Orders È
Purchasing
P ÅD Accounts Receivable
Preventive Action Å K-O

♦ Quality System ♦ Mgmt Responsibility ♦ Resource Mgmt ♦Product Realization ♦ Measurement / Improvement

- A4 - 1-QUAL-00001 Rev. F
A. Introduction

QMS Organization Chart


Supplier Interaction Quality System Activities Customer Interaction

Business Units
Marketing Ù Market Requirements
Strategic Planning Contracts
Applications Engineering Ù Product Support
Publications
Engineering Ù Product Specification
Program Management Product Validation
Integrated Circuits Dev
Software Development
Firmware Development
Printed Wiring Board Dev
Product/Test Engineering
Wafer Technology Ù Technology Engineering
Mask Fabrication Computer Aided Design

Operations
Business Planning
Inside Sales Ù Purchase Orders
Demand Planning Return Requests
Production Planning Ù Order Commitments
Inventory Tracking
Distribution Centers Ù Logistics Ù Shipments
Configuration Data
Wafer Fabrication Ù Manufacturing Operations
Assembly Supplier Planning
Tape and Reel - Wafer Fabrication
External Testing - Assembly/ Test
Supplier Contracts Assembly Engineering
Test Operations
Quality Ù Voice of The Customer
QMS Registration Ù Quality System Admin
Customer Service Ù Failure Analysis
Quality Engineering Ù Questionnaires
Reliability Testing Ù Reliability Engineering Ù Product Qualification
Burn-In Central Document Control
FA Services Ù Device Physics Lab
Information Technology (ERP)
Facilities

Administration
Sales Ù Sales
Temporary Help Ù Human Resources
PWB Suppliers Ù Finance
Legal
Supplier Orders Ù Purchasing

- A5 - 1-QUAL-00001 Rev. F
A. Introduction

Product Planning and Delivery

Wafers Units
Wafer Suppliers Assembly/ Test Customers
Suppliers

Purchase Delivery Purchase Delivery Sales Delivery


Information Data Information Data Information Data

Operations Planning and Control

Capacity Annual Plan & Authorization

Funding, Resource, and Financial Performance Management


Business Administration
Demand Annual Plan & Authorization

Strategic And Tactical Planning And Control

Market Req’ts Project Market & Product Roadmap Product


Business Plans Schedules Customer Data & Plans
Budgets Research Goals
Design And Customers
Marketing
Development

Designs Solutions

- A6 - 1-QUAL-00001 Rev. F
F. Measurement, Analysis,
Continual Improvement

Scope and Exclusions

Scope The Cirrus Logic Quality management system applies to the 4.2.2 a
design and development of integrated circuits and related
systems, and to the supply of integrated circuits through
subcontracted manufacturing, test and delivery.

Cirrus Logic Management intends that the business objectives,


strategies, tactics, and processes used to realize this scope
always satisfy statutory, and regulatory requirements
applicable to the product, and the organization's own
requirements.

Applicable location

Cirrus Logic, Inc.


2901 Via Fortuna
Austin, Texas 78746

www.cirrus.com

Exclusions The Cirrus Logic Quality management system excludes two


requirements of ISO 9001:2008 section 7:

a) Implementation of post-delivery activities: Cirrus 7.5.1 f


Logic products do not require post-delivery
servicing.

Software update and release after the delivery of


integrated circuits is classified as initial delivery of
a new release rather than as a post delivery activity.

b) Customer property: At no time is Customer


property used by or under the control of Cirrus
Logic. 7.5.4
These exclusions do not affect ability or responsibility to
provide product that meets applicable Customer, statutory and
regulatory requirements.

- F1 - 1-QUAL-00001 Rev. F
F. Measurement, Analysis,
Continual Improvement

Quality Policy and


Management Objectives

Quality Quality is the degree to which Customer requirements for


Cirrus products and services are identified and satisfied.

Quality Policy Management’s policy for Quality: 4.2.1 a


5.1 b
Satisfy Customers first. 5.3 a-c
Provide competitive solutions for Customers.
Comply with Customer and regulatory requirements.
Measure and improve continuously.

Quality Top management shall ensure that Quality objectives, 5.4.1


Objectives including those needed to meet requirements for product,
are established at relevant functions and levels within
Cirrus. The Quality objectives shall be measurable and
consistent with the Quality policy.

- F2 - 1-QUAL-00001 Rev. F

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