“THE UNIVERSITY OF ARIZONA
| Student Unions
January 21,2018,
‘Dear Hiring Committee
tis my pleasure to recommend Courtney Bickley fora teaching postion at your school, Always prepared
ith a positive attitude and contagious enthusiasm, Courtney's presence wil be agit to your school and
especially to your students She was an asset to Arona Student Unions’ Business Development efforts,
{and | am confident that she wll be an exceptional teacher at your schoo!
Courtney began working withthe Survey and Assessment Team atthe Arizona Student Unions as 9
Survey Facilitator during her freshman yea. Her role was simple, yt critical: engage the Student Unions!
Patrons (students, staff, and guests) to collect their feedback about our dining locations an services via
Paper surveys. Courtney auckly excelled inthis ole because of her friendly and outgoing personality,
and her efforts provided the Student Unions’ Leadership Team with candid feedback and insights about
the needs and wants of our customer base. In one short yea, Courtney demonstrated the capacity to
{gr0W her responsbilties and sil sets, and she transitioned into the senior student postion onthe
Survey and Assessment Team a truly impressive accomplishment fara sophomore! As the senior
student onthe team, Courtney was responsible for the analysis of our survey data (collected by new
student Suvey Faciitators) and the historical financial data ofthe locations surveyed. In addition,
Courtney created professional presentations to communicate her data and financial analysis with
recommendations of next steps and ideas for change. Courtney led the tear fortwo and a half years,
and a numberof specific recommendations they generated fr our dining locations were implemented
bythe Student Unions Leadership Team to create positive change
‘The experiences Courtney gained through her work onthe Survey and Assessment Team i both
applicable and transferrable to the classroom. Her ability to communicate and interact with a variety of
people asa Survey Facilitator willhelp her communicate and engage a group of diverse students inher
clas. Creating and giving presentations ina board room based on data analysis and an understanding of
what the data means inorder to create recommendations fr change wll help her think critically and
sign lesson plans for students inthe classroom, encouraging positive growth andthe achievernent of
their learning objectives.
Courtney brought tremendous value to Arizona Student Unions, and lam excited to see the value she
wil bring to your school. Its for thesereasoas that give my highest recommendation to Courtney
Bickley fr this teaching postion. Pease feel free to contact me by phone at 520-621-0222 or by e-mail
atmarjohn@arizona.edy Ifyou have any questions orf you need adlitional information,
Respactfuly,
Mariohn
Assistant Director
Retal Development, Contract Management & Corporate Sponsorships
‘Arizona Student Unions